Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area by IHG

Hotels
•
Holiday Inn Express
8.2 (191 reviews)
4791 Windsor Commons Ct, Jacksonville, Florida, 32224 , Jacksonville , US
1-904-421-7000

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Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Fence around pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near various amenities
Cons:
Cleanliness issues
Room odors and humidity problems

Categories

Cleanliness
7.51
Some reviews mention cleanliness issues, with concerns about musty smells and dirty carpets.
Service
8.98
Reviews highlight courteous and helpful staff, providing great service.
Location
9.02
The hotel is conveniently located near the Mayo Clinic and other amenities.
Room Quality
7.47
Quality varies; some rooms were described as comfortable, while others had humidity and odor issues.
Amenities
8
Basic amenities are available, but some guests noted issues with the water fountain and ventilation.
Value for Money
8.16
Given the location and service, guests feel they receive reasonable value for their stay.
Food and Beverage
8.51
Breakasts were regarded positively, with variety and quality noted.
Overall Experience
7.98
Overall experiences are generally positive, despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Recreational Opportunities at Your Fingertips
Don't miss out on the outdoor pool and fitness center at Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area.

Modern Amenities for Your Convenience
Enjoy complimentary wireless internet access and gift shops/newsstands during your stay.

Business and Event Facilities
Plan your event with ease at this hotel's 24-hour business center and conference space.

Experience the perfect blend of comfort and convenience - book your stay at Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area today!

Important information:

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 191 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 8.16
Food and Beverage: 8.51
Overall Experience: 7.98
C
Carol
10
Pros:

Convenient to Mayo Clinic!

2025-10-11 • via Nuitee
R
Randy
6
Pros:

was in town visiting Mayo Clinic great location, spacious rooms, but the bed was very uncomfortable along with the pillows other than that everything went smooth

2025-10-10 • via Nuitee
A
Audrey
8
Pros:

All was well

2025-10-10 • via Nuitee
P
Pamela
6
Pros:

It was ok not as up to part as other Holiday inns.

2025-10-06 • via Nuitee
R
Roger • partner
4
Pros:

The hotel television only had CNN available. No Fox News. The breakfast bacon and sausage was very greasy and the pancake machine was out of order again. The hotel and property was clean and the staff was friendly. Will not stay there again due to not having Fox News.

2025-10-05 • via Nuitee
M
Michael
10
Pros:

Very hospitable. Close to grocery store. Would enjoy bigger gym area.

2025-10-03 • via Nuitee
C
Carolyn
10
Pros:

Publix nearby

2025-10-02 • via Nuitee
T
Thomas • partner
10
Pros:

The entire experience at Holiday Inn express was wonderful. The staff, fabulous, especially, Linnie, Front Desk Manager along with entire working staff at this location.
I will be back next week, clean beyond belief.

2025-10-01 • via Nuitee
K
Kathy
10
Pros:

Friendly staff

2025-09-30 • via Nuitee
M
Maria • partner
10
Pros:

The staff was wonderful and the hotel neat and clean. I already booked my next visit and staying at the Holiday Inn & Suites in November! Highly recommended!!

2025-09-28 • via Nuitee
S
Sandra
10
One night stay
Pros:

Only stayed one night for a trip to Mayo clinic. It was perfect! Courteous staff and decent breakfast, and very quiet.
Will
Stay again.

2025-09-26 • via Nuitee
K
Kimber • partner
8
Pros:

Staff was friendly. Breakfast was great and some options changed daily. They have a water fountain with a water bottle filling station which is convenient but filter needed to be changed and we could tell the water quality changed throughout the week. Communicate with staff though and they were prompt to handle any issues we had during our stay. We would come back!

2025-09-22 • via Nuitee
J
Jason
6
Pros:

Likely due to rain, there was water on top and around the A/C unit. The carpet around it was soaked.

2025-09-13 • via Nuitee
A
Albert • partner
8
Pros:

Property was convenient. Air conditioning was noisy.

2025-09-11 • via Nuitee
C
Catina
4
Pros:

Felt like cleanliness was lacking. Room smelled musty. Staff was nice thougj@

2025-09-07 • via Nuitee
A
Astrid • family
10
Pros:

The people on the reception super nice and helpful.

2025-09-05 • via Nuitee
L
Leoni
10
Pros:

Everything was great!

2025-08-31 • via Nuitee
B
Benjamin • family_with_children
10
Pros:

Alot of things close by and walking distance. Next to highway

2025-08-31 • via Nuitee
M
Maria • family
10
Pros:

Nice hotel.Will come again

2025-08-31 • via Nuitee
D
David • partner
10
Pros:


room was immaculate and the beds very comfortable
a very enjoyable stay

2025-08-26 • via Nuitee