Flagstaff Gardens Hotel Melbourne

Hotels
•
Independent Collection
9 (4423 reviews)
380 William Street, Melbourne, Victoria 3000, Australia , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Cons:
Disorganization at check-in
Staff disinterest

Categories

Cleanliness
8.38
Dirty toilet seat and outdated, worn furniture mentioned in reviews.
Service
9.99
Staff is polite and helpful, though some reviews indicated disinterest from staff.
Location
9.89
Fantastic location near tourist attractions, consistently mentioned positively.
Room Quality
7.84
Rooms described as tired with outdated furniture and dirty carpets.
Amenities
8.87
Basic amenities provided but some issues with room service hours.
Value for Money
8.83
Mixed value perception due to room quality issues but decent for location.
Food and Beverage
8.88
Breakfast was lacking some items, but overall acceptable.
Overall Experience
9.35
Mixed opinions but with potential for improvement noted, especially with the change of ownership.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Convenient Location
Situated in Melbourne CBD opposite Flagstaff Gardens and Metro Station, Radisson on Flagstaff Gardens offers easy access to popular attractions like Queen Victoria Markets and Docklands.

Luxurious Amenities
This 4.5-star hotel boasts a gym, steam room, and hot tub for guests to unwind and relax during their stay. The rooms feature modern amenities including a flat-screen TV, work desk, and tea/coffee facilities.

Award-Winning Service
Recognized for its excellence, Radisson on Flagstaff Gardens was awarded Superior Accommodation Hotel of the Year in 2018. Experience top-notch service and hospitality during your visit.

Book now for a memorable stay at Radisson on Flagstaff Gardens, where luxury meets convenience and exceptional service awaits.

Important information:

Please note that all guests must sign the property’s Terms of Stay and provide a credit card on arrival for pre-authorization of $50 per night to guarantee incidentals, the pre-authorization automatically releases post check out (this might take 5-10 business days to be processed by the banks).

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that there is a 3% charge when you pay with American Express and 2.5% for Diners Club.

Please note that the hotel reserves the right to pre-authorize the credit card any time after the booking is made.

Please note that Flagstaff Gardens Hotel will be undergoing a progressive refurbishment from 16 March through to mid-October 2026.

The hotel will remain operational during this time; however, some areas may be temporarily unavailable, and guests may experience intermittent noise during standard daytime working hours. All efforts will be made to minimize disruption.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4423 reviews
Cleanliness: 8.38
Service: 9.99
Location: 9.89
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.35
S
Sol • solo_traveller • au
10
Stylish hotel
Pros:

Location was perfect, awesome stylish big rooms and exceptional service.

Cons:

There was nothing to dislike

2026-05-31 • via Nuitee
R
Rahamatullah • solo_traveller • de
10
2026-05-30 • via Nuitee
E
Emily • extended_group • au
10
2026-05-29 • via Nuitee
R
Rex Wong • solo_traveller • hk
10
Pros:

All staff are very nice and helpful.

2026-05-28 • via Nuitee
A
ALEXIS • solo_traveller • au
10
2026-05-28 • via Nuitee
V
Viv • couple • nz
10
Excellent amenities, staff and location.
Pros:

Fabulous breakfast although pastries weren't as nice as I would have expected.
Fabulous location.
Bed was very comfortable and temperature of room was comfortable and easy to adjust.

Cons:

I missed the hand and body lotion in the bathroom.

2026-05-26 • via Nuitee
S
Steven • couple • au
10
2026-05-26 • via Nuitee
S
Shaista • couple • au
8
Pleasant
Pros:

The location , room was clean and comfortable and the reception and kitchen staff were friendly and helpful

Cons:

The noise from the renovation was disturbing and not a good thing to bear during the stay, some of the common areas need updating

2026-05-25 • via Nuitee
A
Andrew • solo_traveller • au
10
Grest lication, great rooms and a great price
Pros:

Great location and facilities, very clean

Cons:

Nothing

2026-05-25 • via Nuitee
G
Genaro • couple • au
10
2026-05-25 • via Nuitee
P
Paul • couple • au
8
Great stay, top location for our trip, park view was great. Reception staff were excellent.
Pros:

Reception staff were excellent!!!!

2026-05-25 • via Nuitee
L
Lauren • solo_traveller • au
10
2026-05-25 • via Nuitee
P
Paresh • couple • gb
8
2026-05-25 • via Nuitee
D
Daniel • solo_traveller • il
10
2026-05-24 • via Nuitee
E
Ernest • solo_traveller • au
10
2026-05-24 • via Nuitee
P
Panospeck • couple • au
9
So good
Pros:

The room was big with a spacious king bed and the view was nice.
Perfect location for our event - would stay again

2026-05-23 • via Nuitee
S
Shaun • couple • au
10
2026-05-23 • via Nuitee
J
jose • solo_traveller • uy
10
RECOMENDABLE
Pros:

TODO MUY BIEN...DESAYUNO PODRÍA MEJORARSE PERO ESTÁ BIEN EN GENERAL

2026-05-22 • via Nuitee
T
Thi Ai Phuong • couple • vn
9
2026-05-21 • via Nuitee
J
Joey • solo_traveller • au
7
2026-05-21 • via Nuitee