Pullman Basel Europe

Hotels
Pullman Hotels and Resorts
9 (2681 reviews)
Clarastrasse 43 , Basel , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Variety in breakfast
Cons:
Small room sizes
Limited vegan options
Dust in common areas

Categories

Cleanliness
8.33
General sentiment indicates good cleanliness, but some reviews note issues with dust.
Service
9.8
Guests frequently mention helpful and friendly staff.
Location
9.34
The hotel is well-located with easy public transport access to the city center.
Room Quality
8.79
Rooms are comfortable and well-equipped, though some find them small.
Amenities
8.82
Amenities are generally good, with positive comments on coffee and water provisions.
Value for Money
9.28
Overall, guests find the hotel offers good value given its location and services.
Food and Beverage
8.33
Breakfast diversity noted as a little lacking, but overall quality is good.
Overall Experience
9.3
Guests report enjoyable stays with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Luxurious Accommodation
Experience the elegance of the Pullman Basel Europe, Switzerland's premier Pullman hotel. Enjoy stylish and bright rooms equipped with modern amenities like air conditioning, free WiFi, and special foam pillows for a comfortable stay.

Convenient Location
Situated just 500 meters from the city center and 200 meters from the Messe Basel Congress and Exhibition Centre, our hotel offers easy access to the best of Basel. Plus, guests receive complimentary access to public transport for seamless exploration.

Exceptional Dining and Facilities
Indulge in a delicious buffet breakfast each morning and unwind at the new bistro or lobby bar. Stay active at the fitness room, relax in the green inner courtyard, and take advantage of our private underground car park for added convenience.

Book now for a luxurious and convenient stay at the Pullman Basel Europe.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2681 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
D
Denise couple gb
9
Comfortable and amazing location
Pros:

Lovely hotel, felt at home here and the location was great

Cons:

It was 30 degrees and not quite cold enough in our room but don’t think the air con could get any cooler! This was the only bad bit which detracts the hotel from 10/10

2026-08-29 via Nuitee
B
Brigitte solo_traveller ch
2
2026-08-29 via Nuitee
D
Danilo couple ch
10
Pros:

Bel albergo buona posizione vicino al centro comodo posteggio sotto al hotel (a pagamento)
Colazione molto ricca
Personale gentile e disponibile

Cons:

Non capisco come mai in un hotel di 4 stelle non si parli in italiano o almeno in francese che sono lingue ufficiali svizzere??

2026-08-28 via Nuitee
A
Alain couple ch
8
2026-08-28 via Nuitee
R
Rachel couple fr
9
Great location, great staff, would recommend
Pros:

Great location, staff very friendly, ‘thank you Fraser’ for being so kind and helpful. Good sized room, very clean.

2026-08-27 via Nuitee
J
Joris solo_traveller be
8
2026-08-27 via Nuitee
M
Max K. couple de
10
2026-08-26 via Nuitee
S
Silvia couple es
10
¡Gran experiencia! Hotel perfecto.
Pros:

Experiencia perfecta, habitaciones muy limpias, amplias y completas. Todo muy cómodo. El personal es muy amable y te facilitan una tarjeta para coger gratis el transporte público (tranvía o autobús) al alojarte en cualquier hotel. Buena ubicación, todo está cerquita.

Cons:

El único pequeño inconveniente es que el gel y champú estaban vacíos la primera noche, y ya estaba dentro de la ducha.

2026-08-24 via Nuitee
L
Luca couple it
10
2026-08-24 via Nuitee
Y
Yari solo_traveller it
8
2026-08-24 via Nuitee
A
Annette solo_traveller de
8
2026-08-22 via Nuitee
M
Mirjam couple ch
6
Preis/Leistung zu teuer.
Pros:

Die Lage war ok, aber weiter vorne war grad das Drogen/Alkohol Viertel.
Rezeption und Bar Mitarbeiter waren sehr freundlich.

Cons:

Wir hatten ein Zimmer mit Terrasse, welche leider sehr schmutzig war, muss man unbedingt schöner gestalten.
Frühstück war nicht sehr reichhaltig.
Am Abend die Lounge draussen, ist grad an der Strasse und sehr laut, man wird sogar noch angepöbelt.

2026-08-21 via Nuitee
B
Bleart solo_traveller ch
10
2026-08-21 via Nuitee
S
stefano solo_traveller it
9
2026-08-21 via Nuitee
G
giovanna solo_traveller it
9
Pros:

Stanza mto accogluente e pulita, vicinissima ai mezzi pubblici

2026-08-20 via Nuitee
M
Markus couple ch
10
Schönes Hotel, freundliches Personal an guter Lage
Pros:

Moderne schöne Unterkunft

Cons:

-

2026-08-19 via Nuitee
F
Fabiana solo_traveller ch
9
2026-08-18 via Nuitee
M
Marielle family_with_children nl
8
Relaxed verblijf op zeer goede locatie.
Pros:

De locatie is perfect, op loopafstand van alle bezienswaardigheden. Mooie ruime schone kamer.

Cons:

Erg warm overal, airco werkte nergens, zelfs niet in de lobby.

2026-08-18 via Nuitee
W
Wolfgang solo_traveller de
10
Pros:

Sehr freundliches Personal, sauber, komfortabel und wunderbares Frühstück. Die Altstadt ist fußläufig zu erreichen, da nahe am Zentrum gelegen. Werden wieder kommen.

Cons:

Nichts

2026-08-17 via Nuitee
L
Leotrim couple ch
10
Pros:

Die ruhige lage obwohl es zentral ist

2026-08-17 via Nuitee