Pullman Basel Europe

Hotels
•
Pullman Hotels and Resorts
9 (2572 reviews)
Clarastrasse 43 , Basel , ch
+41 61 690 80 80

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Variety in breakfast
Cons:
Small room sizes
Limited vegan options
Dust in common areas

Categories

Cleanliness
8.33
General sentiment indicates good cleanliness, but some reviews note issues with dust.
Service
9.8
Guests frequently mention helpful and friendly staff.
Location
9.34
The hotel is well-located with easy public transport access to the city center.
Room Quality
8.79
Rooms are comfortable and well-equipped, though some find them small.
Amenities
8.82
Amenities are generally good, with positive comments on coffee and water provisions.
Value for Money
9.28
Overall, guests find the hotel offers good value given its location and services.
Food and Beverage
8.33
Breakfast diversity noted as a little lacking, but overall quality is good.
Overall Experience
9.3
Guests report enjoyable stays with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Luxurious Accommodation
Experience the elegance of the Pullman Basel Europe, Switzerland's premier Pullman hotel. Enjoy stylish and bright rooms equipped with modern amenities like air conditioning, free WiFi, and special foam pillows for a comfortable stay.

Convenient Location
Situated just 500 meters from the city center and 200 meters from the Messe Basel Congress and Exhibition Centre, our hotel offers easy access to the best of Basel. Plus, guests receive complimentary access to public transport for seamless exploration.

Exceptional Dining and Facilities
Indulge in a delicious buffet breakfast each morning and unwind at the new bistro or lobby bar. Stay active at the fitness room, relax in the green inner courtyard, and take advantage of our private underground car park for added convenience.

Book now for a luxurious and convenient stay at the Pullman Basel Europe.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2572 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
W
Werner • couple • ch
9
Pros:

Top Lage, kurze Wege. Sehr netter Empfang. Zimmer praktisch eingerichtet.

Cons:

Zimmer Strassenseite sind wegen der Trams etwas laut.

2026-07-25 • via Nuitee
R
RICCARDO • solo_traveller • it
9
Cons:

Camera su strada un po ' rumorosa. Porta ingresso a zona 101/110 rumorosa.

2026-07-25 • via Nuitee
P
Pamela • family_with_children • ch
9
Ideale Lage, sehr freundliches Personal und ein ausgezeichnetes Frühstück.
Pros:

Wir haben das Basel Tattoo besucht und die Lage war ideal, da wir alles bequem zu Fuss erreichen konnten. Das Personal war sehr freundlich und das reichhaltige Frühstücksbuffet liess keine Wünsche offen. Wir haben unseren Aufenthalt sehr genossen.

2026-07-25 • via Nuitee
M
Marie-Claude • family_with_children • ch
8
Pros:

Le confort de l'hôtel la gentillesse du personnel l'emplacement de l'établissement.

Cons:

Le rapport qualité prix du repas du soir.

2026-07-25 • via Nuitee
L
Laia • solo_traveller • es
10
Pros:

I loved everything about the Pullman. I stayed at the residence and had the peace I needed for work. I even used the little gym. Comfortable bed and bedroom. Could watch BBC and breakfast was great

Cons:

That breakfast was not included in the price.

2026-07-24 • via Nuitee
S
stephane • couple • ch
8
2026-07-24 • via Nuitee
B
Bühler Kurt • solo_traveller • li
9
Pros:

Lage, Autogarage, Lademöglichkeit fürs Auto

Cons:

Gastro-Bedienung in der Lobby war unterbesetzt. Lange Wartezeiten, sonst aber freundlich.

2026-07-24 • via Nuitee
F
Fulvia • couple • ch
10
2026-07-24 • via Nuitee
D
Denise • couple • ch
9
Perfekt
Pros:

Perfekte Lage, gepflegtes Hotel, hochwertige Ausstattung

2026-07-24 • via Nuitee
L
Lissandra • couple • br
8
2026-07-24 • via Nuitee
J
Janine • couple • ch
9
2026-07-23 • via Nuitee
N
Niels • family_with_children • no
10
Recommended!
Pros:

Friendly staff, very good breakfast and excellent location

2026-07-23 • via Nuitee
K
Kevin • solo_traveller • gb
9
Pros:

We have stayed at this hotel several times. The location is very good for us and the breakfast buffet excellent. Convenient car parking if required. Helpful and friendly staff.

Cons:

Rooms at front overlooking Clarastrasse can be noisy so, for us, worth paying a little more for a room overlooking garden at the back.

2026-07-23 • via Nuitee
A
Andreas • couple • ch
9
Alles gut
Pros:

Gute Lage, nettes Personal

2026-07-22 • via Nuitee
G
Gerald • couple • de
10
Wir hatten super langes Wochenende mit nur positiven Eindrücken.
Pros:

Super Frühstück. Zentrale Lage. Wir konnten alles zu Fuß erledigen.

2026-07-22 • via Nuitee
P
Peter • couple • ch
9
Schöner Kurzaufenthalt in Kombination mit dem Basler Tattoo.
Pros:

Lage, reichhaltiges Frühstück,

2026-07-22 • via Nuitee
P
Panai • solo_traveller • th
9
2026-07-21 • via Nuitee
E
Edin Terzic • solo_traveller • ba
9
2026-07-21 • via Nuitee
K
Kristin • family_with_children • se
10
2026-07-21 • via Nuitee
A
Anat • solo_traveller • il
8
מצוין
Pros:

מיקום נהדר, קרוב לעיר העתיקה ולכל מקום, מלון מודרני, ארוחת בוקר טובה. מאוד נוח, מעלית, חדר מרווח

2026-07-21 • via Nuitee