Pullman Basel Europe

Hotels
•
Pullman Hotels and Resorts
9 (2403 reviews)
Clarastrasse 43 , Basel , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Variety in breakfast
Cons:
Small room sizes
Limited vegan options
Dust in common areas

Categories

Cleanliness
8.33
General sentiment indicates good cleanliness, but some reviews note issues with dust.
Service
9.8
Guests frequently mention helpful and friendly staff.
Location
9.34
The hotel is well-located with easy public transport access to the city center.
Room Quality
8.79
Rooms are comfortable and well-equipped, though some find them small.
Amenities
8.82
Amenities are generally good, with positive comments on coffee and water provisions.
Value for Money
9.28
Overall, guests find the hotel offers good value given its location and services.
Food and Beverage
8.33
Breakfast diversity noted as a little lacking, but overall quality is good.
Overall Experience
9.3
Guests report enjoyable stays with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Luxurious Accommodation
Experience the elegance of the Pullman Basel Europe, Switzerland's premier Pullman hotel. Enjoy stylish and bright rooms equipped with modern amenities like air conditioning, free WiFi, and special foam pillows for a comfortable stay.

Convenient Location
Situated just 500 meters from the city center and 200 meters from the Messe Basel Congress and Exhibition Centre, our hotel offers easy access to the best of Basel. Plus, guests receive complimentary access to public transport for seamless exploration.

Exceptional Dining and Facilities
Indulge in a delicious buffet breakfast each morning and unwind at the new bistro or lobby bar. Stay active at the fitness room, relax in the green inner courtyard, and take advantage of our private underground car park for added convenience.

Book now for a luxurious and convenient stay at the Pullman Basel Europe.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

9
Based on 2403 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
Y
Yves • solo_traveller • ch
10
2026-03-14 • via Nuitee
P
Peyker • couple • tr
10
2026-03-14 • via Nuitee
G
Georgia • couple • gr
10
2026-03-14 • via Nuitee
G
Gurbax • couple • gb
7
Comfortable
Pros:

Location

Cons:

None

2026-03-11 • via Nuitee
M
Maud • solo_traveller • fr
10
2026-03-11 • via Nuitee
L
Luca • solo_traveller • ch
9
2026-03-11 • via Nuitee
U
Ute • solo_traveller • ch
8
2026-03-11 • via Nuitee
G
Gabriella • solo_traveller • ch
8
2026-03-10 • via Nuitee
D
Delia • couple • ch
9
Der Aufenthalt im Hotel war sehr gut.
Pros:

Das Personal war ausserordentlich freundlich.
Das Bett und die Kissen sehr bequem.

Cons:

Nichts.

2026-03-10 • via Nuitee
L
Lisa • extended_group • ch
8
Ich habe mich während meines Aufenthalts sehr wohl gefühlt. Das Zimmer war sauber und gemütlich, das Personal sehr freun
Pros:

Die Lage, Ausstattung und Zimmer waren super.

2026-03-10 • via Nuitee
F
Frangelis • family_with_children • ch
9
2026-03-10 • via Nuitee
M
Maiko • solo_traveller • gb
8
2026-03-09 • via Nuitee
M
markus • couple • ch
7
Super Lage zu einem fairen Preis.
Pros:

Es war alles sehr gepflegt und auch die Lage ist perfekt.

2026-03-09 • via Nuitee
J
jcKiener • solo_traveller • ch
8
2026-03-08 • via Nuitee
R
Rodica • couple • ch
10
2026-03-07 • via Nuitee
L
Laurent • solo_traveller • ch
10
2026-03-05 • via Nuitee
V
Valerie • extended_group • be
10
2026-03-04 • via Nuitee
S
Stephen • solo_traveller • fr
6
could have been better
Pros:

room was large and bathroom large

Cons:

1st fllor trams passi g to midnight and started again at 5AM…nightmare

air con not working

2026-03-04 • via Nuitee
C
Christian • extended_group • de
9
Toller Ausgangsort für die Basler Fastnacht
Pros:

Haben zur Basler Fastnacht dieses Hotel gebucht. Dafür ist die Lage prima. Fußläufig ist die Innenstadt gut zu erreichen und auch die HotSpots in Kleinbasel sind nah. Wenn man ein Zimmer zur Straße hin hat, vielleicht zu nah.
Das Frühstück ließ keine Wünsche offen und nach dem Morgenstraich gab es dann auch Mehlsuppe, Zwiebel- und Käswaihe.

Cons:

Die Badezimmereinrichtung sieht total stylisch aus, ist teilweise aber total unpraktisch, vor allem das Waschbecken in meinem EInzelzimmer. Viel zu klein und man kann sich kaum die Händewaschen ohne Sauerei zu machen.

2026-03-03 • via Nuitee
P
Peter • couple • ch
9
Ideales City-Hotel mit Niveau zu nicht überrissenen Preisen
Pros:

Das Hotel ist so zentral gelegen, dass man in wenigen Schritten bei der Messe Basel ist, in der City Grossbasel und am schönen Rheinufer. Unser gebuchtes Zimmer (Juniorsuite) war geräumig, gut ausgestattet und sauber mit gut isolierter Verglasung. Kaffee/Tee-Bar und Kühlschrank mit Wasserflaschen wird täglich nachgefüllt. Personal an der Rezeption und in der Cafeteria war sehr freundlich und aufmerksam. Wir waren 5 Nächte zur Basler Fasnacht da und kommen wieder. Hotel ist zu empfehlen.

Cons:

Es gab nichts, das fair wäre zu bemängeln.

2026-03-02 • via Nuitee