Pullman Basel Europe

Hotels
•
Pullman Hotels and Resorts
9 (2513 reviews)
Clarastrasse 43 , Basel , ch

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Variety in breakfast
Cons:
Small room sizes
Limited vegan options
Dust in common areas

Categories

Cleanliness
8.33
General sentiment indicates good cleanliness, but some reviews note issues with dust.
Service
9.8
Guests frequently mention helpful and friendly staff.
Location
9.34
The hotel is well-located with easy public transport access to the city center.
Room Quality
8.79
Rooms are comfortable and well-equipped, though some find them small.
Amenities
8.82
Amenities are generally good, with positive comments on coffee and water provisions.
Value for Money
9.28
Overall, guests find the hotel offers good value given its location and services.
Food and Beverage
8.33
Breakfast diversity noted as a little lacking, but overall quality is good.
Overall Experience
9.3
Guests report enjoyable stays with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Luxurious Accommodation
Experience the elegance of the Pullman Basel Europe, Switzerland's premier Pullman hotel. Enjoy stylish and bright rooms equipped with modern amenities like air conditioning, free WiFi, and special foam pillows for a comfortable stay.

Convenient Location
Situated just 500 meters from the city center and 200 meters from the Messe Basel Congress and Exhibition Centre, our hotel offers easy access to the best of Basel. Plus, guests receive complimentary access to public transport for seamless exploration.

Exceptional Dining and Facilities
Indulge in a delicious buffet breakfast each morning and unwind at the new bistro or lobby bar. Stay active at the fitness room, relax in the green inner courtyard, and take advantage of our private underground car park for added convenience.

Book now for a luxurious and convenient stay at the Pullman Basel Europe.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2513 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
F
Fabian • solo_traveller • ch
8
Pros:

Personal ist Top. Vor allem beim Frühstück, sehr freundlich und aufmerksam. Zudem super Frühstück, wir kommen jedes Jahr zur FaBa. Nächstes Jahr gerne wieder 🙏

2026-06-12 • via Nuitee
C
Christian • family_with_children • ch
10
Immer wieder gerne
Pros:

Immer sehr gutes Frühstück. Sehr freundliches und aufmerksames Personal.

Cons:

-

2026-06-12 • via Nuitee
L
Linda • couple • ch
9
2026-06-12 • via Nuitee
H
Hans-Peter • couple • de
9
2026-06-11 • via Nuitee
G
Gabriele • couple • de
9
Pros:

Guten Lage , komfortabel , angenehm

2026-06-11 • via Nuitee
M
Magdalena • solo_traveller • cl
10
Excelente Experiencia como en casa
Pros:

Excelentes instalaciones, el personal muy amable, cálido y atento a lo que necesites
El servicio desayuno y Restaurante de primer nivel

Cons:

Nada, todo muy bien

2026-06-11 • via Nuitee
I
Ieva • extended_group • lv
9
Pros:

Excellent location with convenient access to public transport.

2026-06-09 • via Nuitee
M
Monika • couple • hu
9
Pros:

Nagyon jo helyen, fantasztikus reggelivel!

2026-06-08 • via Nuitee
E
Emina • solo_traveller • se
10
2026-06-08 • via Nuitee
M
Magnus • solo_traveller • se
8
2026-06-07 • via Nuitee
P
Peggy • family_with_children • ch
9
Pros:

Direkt am Kongresszentrum, hervorragendes Frühstück, sehr freundliches Personal. Ganz schön auch der Garten im ersten Stock.

2026-06-07 • via Nuitee
S
solumveritas • Business • Rome, Lazio
10
Very nice hotel
Pros:

Really amazing modern hotel near to the historic centre of the city. Receptionists very kind, so the persons at the bar and restaurant. Very cream rooms, equipe d with everything you need. Great experience, I suggest to book it

2026-06-05 • via Tripadvisor
P
Patrick Olivier • couple • ch
8
2026-06-05 • via Nuitee
F
FrancisMimiLay • Couples • Brisbane, Brisbane Region, Queensland
6
Comfortable
Pros:

We only stayed here for one night on our way home to Denmark. The location is not far from city centre. The room was a good size. Service was friendly. Due to our very early departure, they were kind enough to organise take out breakfast box with drinks and fruits for us. Very much appreciated that. Would definitely stay here again when in Basel.

2026-06-04 • via Tripadvisor
C
CHOOKIE • extended_group • gb
10
Absolute luxury, excellent all round!!!
Pros:

Exceptional luxury!!! Breakfast very good. Clean, comfy, great coffee!!! Great bar fridge!!! Staff was awesome!

Cons:

Everything was perfect!

2026-06-04 • via Nuitee
E
Eduard Vasile • family_with_children • ro
8
2026-06-04 • via Nuitee
W
Willem • extended_group • nl
9
Pros:

Good gym equipment, clean and big room, excellent staff, good breakfast, excelletn location

Cons:

Warm room (although to be fair it was 32°C outside), sound of trams outside was quite noticeable.

2026-06-03 • via Nuitee
U
Ulla • solo_traveller • us
10
Pros:

Very centrally located, comfortable, friendly, larger rooms

2026-06-02 • via Nuitee
M
michael • couple • gb
10
Excellent trained staff. Could not have been more pleasant or helpful
Pros:

Breakfast excellent selection. Buffet mainly. Not overcrowded.

Cons:

I liked it all.

2026-06-01 • via Nuitee
A
aytunç • couple • tr
9
Pros:

Otoparklı merkeze yakın temiz konforlu yataklar

2026-06-01 • via Nuitee