Hyatt Regency Long Island

Hotels
•
Hyatt Regency
8.1 (907 reviews)
1717 Motor Parkway , Hauppauge , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Pools
Clean rooms / good housekeeping
Helpful and pleasant staff (many positive mentions)
Convenient location for business
Comfortable beds
Cons:
Old, slow or unreliable elevators
Inconsistent service / some rude staff interactions
Poor value for money (expensive breakfast, high room/drink prices)
Limited TV streaming / few in-room charging ports
Outdated furniture, stains or minor mold concerns

Categories

Cleanliness
8.9
Multiple guests call the property and rooms 'clean' and praise housekeeping, though a few reports note stains on bedding, unsanitary fabric shower curtains and minor mold — generally very good cleanliness with isolated issues.
Service
9
Many reviews highlight staff as 'amazing', 'above and beyond helpful' and 'very pleasant', but there are isolated reports of rude or abrupt front-desk and indifferent restaurant staff; overall service is a strong positive with some inconsistency.
Location
9
Location is repeatedly described as ideal and convenient for business in Ronkonkoma; location sentiment is consistently positive.
Room Quality
7.6
Rooms are comfortable for many guests (good beds, some 'great rooms') but several comments call out old/jaded furniture, questionable stains, poor shower/tub drainage, limited charging ports and lack of streaming — mixed-to-below-par room quality.
Amenities
8.2
Pools are frequently praised and are a clear amenity highlight, but issues such as slow/limited elevators, missing streaming on TVs and limited in-room ports temper the amenities score.
Value for Money
6.8
Multiple guests complain about high costs (expensive breakfast, costly bar drinks, high room rates) and poor perceived value (paying extra for amenities or services that feel subpar).
Food and Beverage
7.2
Breakfast receives mixed feedback — described as a 'good spread' by some but restaurant food is called 'ordinary' or 'poor' by others and service at F&B outlets is sometimes indifferent.
Overall Experience
8.1
Overall impressions are mixed: many guests enjoyed the clean rooms, pools and helpful staff and found the location convenient, while persistent issues (old furnishings, elevator problems, inconsistent staff behavior and value concerns) prevent a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:09

Property Description

Luxurious Accommodation
Experience comfort and style at Hyatt Regency Long Island. Each room is equipped with modern amenities like a TV, air conditioning, refrigerator, and coffee machine. Relax in a private bathroom with complimentary toiletries and enjoy your favorite shows on cable channels.

Convenient Facilities
Stay active during your visit with our on-site fitness centre. Our 24-hour front desk is always ready to assist you, ensuring a seamless stay. Plus, take advantage of our free parking for a hassle-free experience.

Complimentary Amenities
Stay connected with complimentary WiFi throughout the property. Whether you're here for business or leisure, we've got you covered. Book your stay at Hyatt Regency Long Island for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISP

Location

Guest Reviews

8.1
Based on 907 reviews
Cleanliness: 8.9
Service: 9
Location: 9
Room Quality: 7.6
Amenities: 8.2
Value for Money: 6.8
Food and Beverage: 7.2
Overall Experience: 8.1
M
Marylinda • solo_traveller • us
10
Pros:

Food was excellent . LOVED the pools! Front Desk awesome!
Would love to do extended stay there.
Grounds were excellently maintained

Cons:

Could not adjust showerhead. I was too short.

2026-08-13 • via Nuitee
N
Naseeb • family_with_children • us
6
2026-08-06 • via Nuitee
M
Melissa • solo_traveller • us
6
Pros:

Pools

Cons:

One staff member was extremely rude and abrubt with a ghetto attitude.

2026-08-05 • via Nuitee
D
David • couple • de
3
Stay somewhere else. Terrible.
Pros:

Location

Cons:

Pool water was dirty couldn’t swim, terrible internet, lobby had water leaking out of the ceiling, only 1 elevator was working.

2026-08-03 • via Nuitee
S
Stephen • solo_traveller • us
9
Staff is awesome
2026-08-02 • via Nuitee
K
Kelley • solo_traveller • us
9
2026-07-20 • via Nuitee
B
Briana • couple • us
10
Very grand hotel
Pros:

Great room, clean.

Cons:

Elevators slow, but not even an issue.

2026-07-20 • via Nuitee
L
LoriAnn • family_with_children • us
5
$450 and I couldn’t even stream Netflix
Pros:

I liked the pools.

Cons:

I did not like that there were not streaming services on the television in the hotel room; I did not like that there were not enough charging ports in the room (two hidden on an alarm clock); I did not like the questionable stain on the comforter. I did not like that breakfast was not included and I was charge $75 for what would’ve been free/included at a Best Western.

2026-07-19 • via Nuitee
K
Kelly • solo_traveller • us
9
2026-07-18 • via Nuitee
C
Chitina • solo_traveller • us
7
Pros:

Exceptionally clean and staff was always available.

Cons:

There was an evacuation and there was no communication as to what was going on.

2026-07-11 • via Nuitee
P
Perez • family_with_children • us
10
I
Pros:

The property was neat and staff was above and beyond helpful

Cons:

The building is kind of old. There was also a confusion as i booked a bigger room and that was not provided to me. The breakfast was super expensive and the food wasn’t so great.

2026-07-10 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-07-09 • via Nuitee
P
Pradeep • couple • ae
4
Disappointing.
Pros:

The location was ideal for our business meetings in Ronkonkoma. The breakfast was a good spread. Housekeeping staff was clean and did their best.

Cons:

The hotel furniture was old and jaded. The lifts were very old and did not function properly. We lived on the highest floor and had to walk down the stairs on 2 separate days. The food quality was poor in the restaurant and the staff were indifferent.

2026-07-09 • via Nuitee
D
Daniel E • family_with_children • us
10
2026-07-02 • via Nuitee
S
Susan • couple • us
10
2026-07-02 • via Nuitee
M
Marilyn • solo_traveller • us
9
Clean & comfortable, with a great shower.
Cons:

I could not watch CBS or PBS on the TV. I was not happy about that.

2026-06-30 • via Nuitee
A
ARSENIO • family_with_children • us
10
Relaxing comfortable experience
Pros:

Clean room and comfortable bed

Cons:

None

2026-06-25 • via Nuitee
C
Choudary • family_with_children • us
1
2026-06-24 • via Nuitee
B
Besir • couple • us
7
2026-06-18 • via Nuitee
B
Besir • couple • us
10
2026-06-18 • via Nuitee