Hyatt Regency Long Island

Hotels
•
Hyatt Hotels
8.2 (242 reviews)
1717 Motor Parkway, Hauppauge, New York, 11788 , Hauppauge , US
1-631-784-1234

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Good location
Professional staff
Comfortable rooms
Nice amenities
Quality food
Cons:
Cleanliness issues
High pricing
Elevator problems
Inconsistent service

Categories

Cleanliness
7.78
Some reviews mention issues with cleanliness, including roaches and leaves in the pool.
Service
8.75
Staff received praise for professionalism and assistance, though there were some inconsistent experiences.
Location
8.79
Good location mentioned in multiple reviews.
Room Quality
7.24
Rooms were noted as comfortable by some, but issues with bed comfort were mentioned.
Amenities
8.27
Amenities like the pool and restaurant received positive feedback, though some areas need improvement.
Value for Money
7.73
Concerns raised about pricing for food and drinks, impacting perceived value.
Food and Beverage
8.28
Food quality praised, but limited options were noted.
Overall Experience
8.75
Overall experience was positive for many guests despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:39

Property Description

Experience the perfect blend of relaxation and adventure at Hyatt Regency Long Island, where your getaway dreams come to life.

Unbeatable Recreation
Get active with outdoor tennis courts or unwind in our indoor pool. With a variety of recreational amenities, there's something for everyone in the family to enjoy while the golfer perfects their swing.

Exceptional Comfort
Retreat to one of our 358 well-appointed guestrooms featuring plush pillowtop beds, designer toiletries, and entertainment options like LCD TVs and video game consoles. Experience rest and relaxation in style.

Delicious Dining Options
Savor delightful meals at our on-site restaurant or enjoy the convenience of room service during limited hours. Start your day right with a cooked-to-order breakfast that’s sure to satisfy.

Take the first step towards your memorable stay—book your escape today!

Important information:

  • The seasonal pool will be open from May to October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 242 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.75
J
Joseph
10
Pros:

The breakfast buffet was amazing. Nice and quiet. The staff was very helpful and friendly.

2025-10-10 • via Nuitee
S
Sean • family
2
Pros:

Pool was dirty and freezing, hotel was mostly dirty. The food was astronomically expensive and disgusting as well. The he staff is awesome and helpful tho. Other than that severely disappointed in the price of the room. For what we paid and from the pictures we expected a way better experience. We won’t be coming back ever again, doesn’t matter how great the staff was

2025-10-05 • via Nuitee
B
Bernard • family
8
Pros:

Had a room that shared a wall with the elevators, and you could hear noises anytime they operated.

2025-10-04 • via Nuitee
R
Rohit
10
Pros:

Clean, courteous with nice common areas

2025-10-03 • via Nuitee
M
michelle
6
Pros:

Hotel was clean but the bathroom needed some work. Hotel appears to need an upgrade.

2025-09-29 • via Nuitee
L
LaKindra
10
Pros:

Good location

2025-09-27 • via Nuitee
S
Susan • family
10
Pros:

We only stayed one night but our room was comfortable, great bedding. Didn't get to use the pool as it closed at 8 pm but it looked well kept and clean.
Staff was very nice and professional.

2025-09-24 • via Nuitee
T
Tuere • partner
4
Pros:

Had a problem checking in because they did not have Expedia’s reservation. We waited about an hour

2025-09-16 • via Nuitee
K
kevin • family
6
Pros:

Not the cleanest, old decor

2025-09-16 • via Nuitee
E
Elvira • family
10
Pros:

Quick check in, very nice and professional front desk staff

2025-09-15 • via Nuitee
M
Melanie
8
Amazing
Pros:

Amazing staff made this trip a breeze !! Kay at the front desk was amazing !!! And I’m very appreciative of the help and assistance I received from her !!! The pure room was so clean and neat!

2025-09-11 • via Nuitee
A
alex • partner
10
Pros:

wife and I like to use this as a little night just out, while the restaurant menu is limited the food is good, the bar staff is very nice and the hotel lobby has a very high end feel to it for a little weeknight sneakaway

2025-09-08 • via Nuitee
R
Robert
4
Hotel No tell
Pros:

Not so good from the start. No room was available after booking several months prior for a wedding. When the room was finally assigned there were unknown people already in the room Eventually the issue was fixed and the said breakfast was going to be no charge but the credit card was charged anyway. Just poorly run.

2025-09-08 • via Nuitee
P
Paul
10
Pros:

All was great.

2025-09-05 • via Nuitee
S
Senthil Kumar
2
Pros:

Rennovate

2025-09-02 • via Nuitee
R
Raju • family
10
Pros:

Very nice location

2025-09-01 • via Nuitee
J
John
8
Pros:

Only issue was the Air Conditioner was not fully working blowing cool air.
Other wise clean room

2025-09-01 • via Nuitee
V
Verified traveler
8
A little disappointed..
Pros:

Everything at the hotel was as we expected. There were a few things that were not 4 star worthy. The bed and pillows were too hard so uncomfortable, the outdoor pool was full of leaves, the bar bill of $25 for 1 seltzer drink 1 glass of wine and $30 pp for the moderate breakfast buffet were very high in our opinion.

2025-09-01 • via Nuitee
L
Lorenzo
6
Pros:

Was okay, elevators were not working and the staff was not friendly when the issue was brought up to them.

2025-09-01 • via Nuitee
A
alex • partner
8
Pros:

Great last min night out

2025-08-30 • via Nuitee