Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Electric car charging station
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Beautiful grounds
Attentive staff
Cons:
Uncomfortable beds
Inconsistent service

Categories

Cleanliness
7.98
Some areas could use an update and major facelift.
Service
9.45
Staff were very attentive and friendly, but customer service had mixed reviews.
Location
8.99
Nice location with beautiful property, but personalization of service was poor.
Room Quality
8.44
Rooms are nice but had issues like lack of air conditioning.
Amenities
8.47
Heated outdoor pool and good facilities, but some areas could use updating.
Value for Money
7.93
Some overpriced aspects like the restaurant; food is OK rather than amazing.
Food and Beverage
8.48
Quality of food was excellent, although some found it expensive.
Overall Experience
9.05
Overall a pleasant stay with beautiful grounds; some logistical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:12

Property Description

Welcome to Tylney Hall, where luxury meets nature in the heart of Hook.

Indulgent Spa Services
Pamper yourself at our rejuvenating spa, offering a range of massages, body treatments, and facials tailored to help you unwind and relax.

Exquisite Dining Options
Satisfy your palate at The Oak Room, specializing in Modern European cuisine, or enjoy the convenience of 24-hour room service while you sip on your favorite drink in our cozy bar/lounge.

Comprehensive Business Facilities
Whether you're hosting an important meeting or planning a wedding, our state-of-the-art conference center and meeting rooms, combined with complimentary wireless internet, ensure your event is smooth and successful.

Escape to Tylney Hall for an unforgettable experience; your luxurious getaway awaits!

Important information:

  • The seasonal pool will be open from April to September.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Guest Reviews

8.6
Based on 135 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 9.05
S
Steven
8
Pros:

Beautiful building with great history.
Rooms clean, breakfast very good.

2025-10-09 via Nuitee
S
Sophie
6
Pros:

We have had a lovely stay, the staff were very friendly and professional. The hotel itself is quite dated inside but the gardens are beautiful and kept well so it makes up for it. Breakfast was a nice atmosphere and organised well, along with a great choice of good food. Free parking on site is a bonus. Shame that our smoke alarm started beeping at midnight waking us up, the hotel reception said it’s common because of the weather conditions. Overall, we enjoyed our stay! :)

2025-10-04 via Nuitee
T
Thomas
10
Pros:

The staff was welcoming. The room very comfortable. I will recomend to friends,

2025-10-03 via Nuitee
L
Lucy
10
Pros:

Fantastic hotel

2025-09-28 via Nuitee
A
Anthony
8
Pros:

A splendid place to stay, very grand. Staff were all very good, and we very much enjoyed our dinner and breakfast.

Unfortunately we were unable to linger and enjoy the extensive parkland

2025-09-28 via Nuitee
J
Janet
10
Amazing hotel!
Pros:

Amazing place - would highly recommend for a special celebration.

2025-09-20 via Nuitee
S
Sue
6
Ok hotel does not live up to the hype
Pros:

Hotel looks good but bed was so uncomfortable and the pillows were not good. Too soft. Could not get shower above barely warm and a trickle. Breakfast ok but not what you would expect of a top hotel

2025-09-06 via Nuitee
V
Verified traveler
4
Meh
Pros:

Came for the start of our honeymoon the night of our wedding. Had requested in advance for a room with a garden view. On check in, receptionist said they had no notes and all the rooms with garden views had been taken or weren’t cleaned. Had stated in advance that they would leave a note for me and my partner but nothing of the service was personalised to expectation. Nice location and nice room but customer service on the night was poor. Would not recommend

2025-09-03 via Nuitee
V
Verified traveler
10
Hrewt service
Pros:

The staff were very attentive and friendly. A very well run hotel. Beautiful grounds and pool. I hope the hotel will continue to invest in the garden. I found the food and drink quite expensive. The accommodation and service was great.

2025-08-31 via Nuitee
A
Angela
8
Pros:

Lovely venue the staff are lovely.

2025-08-20 via Nuitee
A
Andrew family
8
Pros:

The hotel and staff are excellent. My only issue is that the restaurant is very expensive and the food is OK rather than amazing.

2025-08-10 via Nuitee
M
Matt
10
Fabulous hotel! Delicious food & great service.
Pros:

There are not enough superlatives to describe this hotel and its incredible grounds!

The food was Excellent - better than the Michelin * restuarants I have been to recently in London and Venice. The grounds are spectacular - all 66 acres of them and its worth visiting just for this alone.

The bedrooms are very nice and confortable. We had an Orangery suite which has Aircon. The Main house rooms do not.

The staff were superb! Expecially compared to some other much more expensive hotels where the service really lets them down.

2025-08-09 via Nuitee
E
Eli partner
8
Pros:

Great Gardens
Good facilities (heated outdoor pool + indoor pool)
Great feature rooms
Nice breakfast

but some areas of the property could do with some updating.

2025-08-08 via Nuitee
L
Lesley partner
10
Pros:

A lovely stay at a very relaxing hotel.
The staff were excellent!
Would highly recommend.

2025-08-08 via Nuitee
S
Sharon family_with_children
8
Pros:

Very beautiful grounds. Old and majestic property. Service at the pool was quite slow, otherwise adequate. Servers were friendly. Would have enjoyed it more with air conditioning. Our room while nice was very warm

2025-07-14 via Nuitee
L
Lauren family
6
Pros:

The hotel is set on a beautiful property. The hotel itself needs a major facelift to be considered 4 stars. There is no central AC in the entire hotel so if you’re visiting in summer beware. Outdoor pool is great, however it too could use an upgrade. Cement around pool on edge is sharp and should be redone. Hotel service was OK. Check-in on a Saturday was a nightmare. Receptionists acted as robots and seemed to forget they were working in hospitality. Overall, I’d skip this place and spend a bit more on something better.

2025-07-14 via Nuitee
R
Robyn partner
4
Pros:

As above

2025-07-13 via Nuitee
R
Robert partner
10
Pros:

Everything was fine, a very enjoyable stay

2025-07-12 via Nuitee
V
Verified traveler
10
Pros:

It was great, but little disappointed with the room, where I was referred back to the original booking agent.

2025-07-12 via Nuitee
B
Bent
8
Nice place with great outdoor options + good food
Pros:

Very nice property. Great tennis courts. Ok fitness. Good food. Great pools.
Improvements: 1: bad internet. 2: no aircondition makes the second floor rooms too hot to stay in when the weather is hot. We changed to a first floor room with better possibilities for opening the windows. 3: Strange tea and coffee service at breakfast. Everyone including us were typically waiting 15-20 minutes from ordering coffee to getting a cup. That’s way too long time. Tylney: please make a different setup

2025-07-08 via Nuitee