Bachleda Hotel Kasprowy

Hotels
8.9 (1295 reviews)
Szymaszkowa 20 , Zakopane , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Clean swimming pool
Relaxing spa area
Delicious food
Cons:
Crowded common areas
Limited parking
Uncomfortable bedding

Categories

Cleanliness
8.23
Concerns were raised about the pillows and the overall cleanliness of certain areas.
Service
9.2
Service was adequate but could be more friendly, as suggested by guest feedback.
Location
9.74
Guests appreciated the location near the ski slopes.
Room Quality
7.69
Rooms were reported as cramped and uncomfortable for families.
Amenities
9.72
The hotel offers a large swimming pool and a nice SPA area.
Value for Money
7.68
Guests felt the price did not match the quality of accommodations.
Food and Beverage
9.23
The restaurant offered delicious food but had operational challenges during peak times.
Overall Experience
9.7
Overall, guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Luxurious Accommodations with Stunning Views
Experience the classic interior design of Bachleda Kasprowy's rooms with picturesque views and modern amenities. Some rooms even offer balconies overlooking the majestic mountains.

Endless Recreational Activities
From being a ski pass vendor to offering tennis, table tennis, and facilities for children, there's never a dull moment at the hotel. Enjoy the playground, indoor playroom, and ski storage facilities for a hassle-free stay.

Relaxation and Dining Options
Indulge in the Spa & Wellness Center's AQUA and RELAX zones, gym, and various spa treatments. Treat your taste buds to Polish and international cuisine at the hotel's restaurant and unwind at the on-site bar.

Book now and elevate your stay at Bachleda Kasprowy Zakopane for an unforgettable experience!

Important information:

Due to the change in tax regulations, the NIP number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

The Relaxation Zone with dry and wet saunas, a graduation tower, a tepidarium and a caldarium is open to children aged 7 and over. From 17:00 there is a silence zone in the Relaxation Zone and only adults can use it. Admission is additionally payable and amounts to PLN 25/2h for an adult and PLN 15/2h for a child.

Please note that the property accepts pets, the fee is PLN 150/day/for 1 pet (on request, the property provides a bowl, a bed, a current vaccination booklet is required upon check-in).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 200 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 250 zł per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for 200 zł per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for 250 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1295 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 9.72
Value for Money: 7.68
Food and Beverage: 9.23
Overall Experience: 9.7
L
Lukasz • couple • pl
10
2026-03-14 • via Nuitee
P
Paweł • couple • pl
10
2026-03-14 • via Nuitee
A
Adam • family_with_children • pl
10
2026-03-13 • via Nuitee
M
Mariusz • couple • pl
8
Pobyt udany choć krótki
Pros:

Widok na góry - Giewont

Cons:

Ciasna łazienka, wolne windy, hałas i brud spowodowany pracami budowlanymi

2026-03-13 • via Nuitee
M
Marek • family_with_children • sk
8
2026-03-13 • via Nuitee
J
John • couple • no
10
2026-03-13 • via Nuitee
B
Brożyna • couple • pl
10
2026-03-13 • via Nuitee
S
Szymon • couple • pl
10
2026-03-11 • via Nuitee
A
Anatolijs • extended_group • lv
9
Pros:

Location if you came for skiing

Cons:

Spa is only partially included, you need to pay extra

2026-03-10 • via Nuitee
M
Maciej Sobieraj • family_with_children • pl
10
Pros:

Pobyt pierwszy raz od czasu PRL znacznie podwyzszony standard jedyne czego brakuje to dawnego Grill baru nad basenem :)

Cons:

Za krótki pobyt

2026-03-09 • via Nuitee
V
Viktoria • family_with_children • ua
8
Добре, але ціна завищена.
Pros:

Місце розташування! В номері було чисто, прибирали через день, за бажанням можна в що дня. Звукоізоляція між номерами добра. Сніданки смачні, але хотілося б трохи різноманіття. Наявність басейнів, особливо з теплою водою та дитячий басейн. Вихід на спуски.

Cons:

Є соляна кімната платна, але з дітками до 5 років в неї не дозволяють. Настільний теніс закрили, бо вже закінчився сезон. З березня в готелю не продають скайпаси, що не зручно. Матраси потрібно замінити з жовтими плямами, меблі у фойє почистити, всі в плямах, неприємно сидіти. Дуже дорого проживання тварини та парковка.

2026-03-08 • via Nuitee
M
Matus • family_with_children • sk
5
2026-03-08 • via Nuitee
K
Karolina • family_with_children • pl
10
Pyszne i różnorodne jedzenie dostosowane dla dzieci i dorosłych. Hotel dla rodzin z dziećmi. Wspaniałe atrakcje dla dzie
Pros:

Najbardziej podobały mi się atrakcje dla dzieci naprawdę nie mogły się nudzić.

Cons:

Brak ogródka koło hotelu

2026-03-08 • via Nuitee
V
Veronika • family_with_children • sk
10
2026-03-08 • via Nuitee
M
Mościcki Paweł • family_with_children • pl
6
Przyjemny hotel.
Pros:

Pyszne śniadania.

Cons:

Wszystkie dodadkowo płatne usługi powinny być na"zegarek".

2026-03-08 • via Nuitee
E
Ewelina • family_with_children • pl
7
Pros:

Hotel położony w idealnym miejscu wszędzie blisko na pieszo , piękne spa i strefa relaksu oraz pyszne śniadania . Dla dzieci ciekawą bawialnia .

Cons:

Brak informacji podczas rezerwacji o remoncie od godziny 7.30 słychać łomot maszyn uważam że goście powinni zostać o tym poinformowani jak i również o imprezach na salach i do godziny 2 bas po całym hotelu . 2 noce nie przespane :(

2026-03-08 • via Nuitee
P
Piotr • couple • pl
10
2026-03-07 • via Nuitee
Z
Zuzana • family_with_children • sk
8
Pros:

Detský kútik a raňajky topka

Cons:

Ceny - drahá večera , neoplatí sa, v bare taktiež dosť nadpriemerne ceny,

2026-03-06 • via Nuitee
J
JOANNA • family_with_children • pl
7
Pros:

śniadania ok, plus za soki bio i bardzo smaczne świeże owoce, blisko do stoku, lokalizacja super:)

Cons:

mały basen, w strefie dla dzieci woda była za zimna, panie na bawialni kompletnie nie zainteresowane dziećmi, hotel reklamowany jako bardzo luksusowy co kłuci się z rzeczywistym wyglądem,

2026-03-06 • via Nuitee
A
Anna • family_with_children • pl
9
2026-03-06 • via Nuitee