Bachleda Hotel Kasprowy

Hotels
8.9 (1549 reviews)
Szymaszkowa 20 , Zakopane , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Clean swimming pool
Relaxing spa area
Delicious food
Cons:
Crowded common areas
Limited parking
Uncomfortable bedding

Categories

Cleanliness
8.23
Concerns were raised about the pillows and the overall cleanliness of certain areas.
Service
9.2
Service was adequate but could be more friendly, as suggested by guest feedback.
Location
9.74
Guests appreciated the location near the ski slopes.
Room Quality
7.69
Rooms were reported as cramped and uncomfortable for families.
Amenities
9.72
The hotel offers a large swimming pool and a nice SPA area.
Value for Money
7.68
Guests felt the price did not match the quality of accommodations.
Food and Beverage
9.23
The restaurant offered delicious food but had operational challenges during peak times.
Overall Experience
9.7
Overall, guests enjoyed their stay despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Luxurious Accommodations with Stunning Views
Experience the classic interior design of Bachleda Kasprowy's rooms with picturesque views and modern amenities. Some rooms even offer balconies overlooking the majestic mountains.

Endless Recreational Activities
From being a ski pass vendor to offering tennis, table tennis, and facilities for children, there's never a dull moment at the hotel. Enjoy the playground, indoor playroom, and ski storage facilities for a hassle-free stay.

Relaxation and Dining Options
Indulge in the Spa & Wellness Center's AQUA and RELAX zones, gym, and various spa treatments. Treat your taste buds to Polish and international cuisine at the hotel's restaurant and unwind at the on-site bar.

Book now and elevate your stay at Bachleda Kasprowy Zakopane for an unforgettable experience!

Important information:

Due to the change in tax regulations, the NIP number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

The Relaxation Zone with dry and wet saunas, a graduation tower, a tepidarium and a caldarium is open to children aged 7 and over. From 17:00 there is a silence zone in the Relaxation Zone and only adults can use it. Admission is additionally payable and amounts to PLN 25/2h for an adult and PLN 15/2h for a child.

Please note that the property accepts pets, the fee is PLN 150/day/for 1 pet (on request, the property provides a bowl, a bed, a current vaccination booklet is required upon check-in).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 200 zł per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for 250 zł per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for 200 zł per person per night when using an available extra bed.
    Children from 13 years old to 17 years old stay for 250 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1549 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.74
Room Quality: 7.69
Amenities: 9.72
Value for Money: 7.68
Food and Beverage: 9.23
Overall Experience: 9.7
I
István • couple • hu
6
Ha fel épül az új welness rész újra elmegyünk!🥰
Pros:

Kifogástan volt az ellátás. Nagyon szép helyen volt a szálloda. A velness nagyszerű!!

Cons:

Sajnos az építkezés miatt szobát kellett cserélni. A konyha fölött lévő szobát kaptuk, folyamatos ételszag volt. Nem higiénikus az étterem szőnyegborítása . Nem tartom jó ötletnek a rengeteg kutyát sem.

2026-06-20 • via Nuitee
S
Stachoń • solo_traveller • de
10
2026-06-20 • via Nuitee
W
Wioleta • family_with_children • pl
10
Jestem bardzo zadowolona
Pros:

Śniadania były przepyszne, bardzo duży wybór, wszystko świeże

Cons:

Hałas związany z budową, niestety hotel wczesniej nie powiadomił o tym, że jest obok budowa term, prace zaczynały się już od 6.20 a kończyły o 20,

2026-06-19 • via Nuitee
A
Anastasiia • solo_traveller • ua
9
2026-06-19 • via Nuitee
J
Joanna • couple • pl
9
Pros:

Bardzo duży wybór na śniadaniu.

Cons:

Nierespektowanie zakazu wstępu dla dzieci do strefy relaksu.

2026-06-18 • via Nuitee
A
Anton • family_with_children • pl
7
Pros:

Location, view, restaurant food quality

Cons:

Pillows, materace are absolutely not comfortable. Some waiters in the restaurant are unfriendly

2026-06-18 • via Nuitee
L
Ladislav • couple • sk
7
2026-06-18 • via Nuitee
M
Mateusz Moczydłowski • couple • pl
7
Cons:

Wielki remont przed hotelem, o którym człowiek dowiedział się na miejscu. Hałas od wczesnego rana do wieczora, bierzesz pokój z widokiem, to niestety człowiek za dużo z niego nie skorzysta.

2026-06-17 • via Nuitee
M
Maria • family_with_children • pl
7
Pobyt raczej udany,
Pros:

Dostępność basenu i strefa zabawy dla dzieci

Cons:

Łóżko dla dziecka, brak odpowiednich deseczek w stelażu, musiałam podłożyć walizkę, by materac miał się na czym opierać. 😞

2026-06-17 • via Nuitee
B
Barbara • extended_group • pl
9
2026-06-17 • via Nuitee
K
Krisztián • couple • sk
8
2026-06-17 • via Nuitee
T
Terézia • couple • sk
10
2026-06-16 • via Nuitee
J
JulaJula • solo_traveller • pl
10
Pros:

Great hotel with a convenient location close to Zakopane. The breakfast was very good, the pools and spa area were excellent, and everything was clean. The rooms were comfortable and well-maintained.

Cons:

The only downside was that the outdoor pool on weekdays opens only at 12:00, which was a bit disappointing.

2026-06-16 • via Nuitee
K
Katarina • solo_traveller • sk
10
2026-06-16 • via Nuitee
T
Tala • solo_traveller • il
10
Pros:

Everything was excellent

Cons:

The shuttle to the city comes only once every hour and when coming back to the hotel it was 10 minutes late, not the best shuttle. The drinks and food are overpriced in the hotel

2026-06-15 • via Nuitee
I
Ivana • solo_traveller • de
8
2026-06-14 • via Nuitee
A
Artur • solo_traveller • pl
10
2026-06-14 • via Nuitee
M
Monika • solo_traveller • pl
10
Pros:

Bardzo smaczne, różnorodne śniadania. Świetna strefa basenowa. Sala zabaw dla dzieci, zajmująca je na długi czas.

2026-06-14 • via Nuitee
Z
zofia • solo_traveller • pl
9
2026-06-14 • via Nuitee
A
Anna • couple • pl
9
Pros:

Wystrój wnętrz

2026-06-14 • via Nuitee