Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited parking spaces
Some room features need improvement

Categories

Cleanliness
8.06
Good references to cleanliness, but some reviews imply areas for improvement, like missing trash bags.
Service
8.63
Consistently praised for friendly and attentive service throughout the reviews.
Location
8.87
Multiple mentions of excellent location next to key attractions, very positive overall.
Room Quality
8.32
Rooms are described as spacious and well-decorated, with some minor concerns raised.
Amenities
8.25
Amenities like Wi-Fi and room facilities were appreciated, but parking size was criticized.
Value for Money
8.41
Overall good value based on the quality of service and amenities provided.
Food and Beverage
8.36
Breakfast received high praise with some comments on limited variety for cheeses.
Overall Experience
8.33
General satisfaction across reviews indicating a positive stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Luxurious Accommodation
Experience comfort and style at the 4-star Mercure Hotel Hannover City. Relax in spacious rooms with air conditioning and satellite TV. Enjoy complimentary Wi-Fi or opt for premium internet access for seamless connectivity.

Wellness and Dining
Indulge in the hotel's modern wellness facilities and complimentary use of the fitness area. Start your day with a sumptuous breakfast buffet at Le Chatâignier restaurant. Treat yourself to Lower Saxon specialties and international cuisine on the terrace.

Convenient Location
Conveniently located near Neues Rathaus town hall and Landesmuseum museum, the hotel offers easy access to Aegidientorplatz underground station. Explore Hanover with good transport links, including a quick connection to the Messe exhibition centre.

Book now for a memorable stay at Mercure Hotel Hannover City.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2685 reviews
Cleanliness: 8.06
Service: 8.63
Location: 8.87
Room Quality: 8.32
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 8.36
Overall Experience: 8.33
H
Hidenori • couple • de
9
2026-04-25 • via Nuitee
T
Tim • solo_traveller • de
10
Pros:

Zimmergröße

Cons:

-

2026-04-24 • via Nuitee
K
Kirstin • couple • de
8
Super Lage. Zimmer für Kurzurlaub in Ordnung.
Pros:

Das es so nah am Machsee war und der Stadt.
Das wir sofort ein neues Zimmer bekommen haben.

Cons:

Das wir zuerst ein Zimmer am Fahrstuhl erhalten haben. In dem Zimmer haben wir die Technik laut gehört, so das wir in der Nacht noch umgezogen sind. Wir wollten gern ein Doppelbett und im Zimmer waren 2 nebeneinander gestellte Betten.

2026-04-23 • via Nuitee
M
Marc • solo_traveller • be
7
Pros:

Centrale ligging

2026-04-23 • via Nuitee
H
Heike • extended_group • de
9
2026-04-22 • via Nuitee
M
MACHIKO • solo_traveller • fr
8
2026-04-21 • via Nuitee
A
Alexsandr • couple • ru
6
2026-04-21 • via Nuitee
A
Aisha • solo_traveller • al
10
Pros:

Everything

Cons:

There is nothing to dislike :)

2026-04-20 • via Nuitee
A
Anping • solo_traveller • de
8
Angenehmer Aufenthalt in zentral gelgenem Hotel mit sehr freundlichen Personal.
Pros:

Ausgezeichnete, zentrale Lage, sehr freundlichen Personal.

2026-04-20 • via Nuitee
O
on.the.go • solo_traveller • de
6
Pros:

Lage, freundliches Personal, Frühstücksauswahl ok

Cons:

Einzelzimmer dunkel, Hotel verwinkelt

2026-04-19 • via Nuitee
J
Javier • couple • es
8
Practico
Pros:

La ubicación, y la limpieza de las instalaciones

Cons:

Las almohadas muy blandas y el restaurante un poco caro

2026-04-19 • via Nuitee
H
Heiner • couple • de
9
2026-04-18 • via Nuitee
C
Cornell • solo_traveller • de
9
Pros:

Zentrale Lage zum Stadion.
Restaurant im Hotel.

2026-04-18 • via Nuitee
K
Kerstin • couple • de
10
2026-04-18 • via Nuitee
D
Denis • solo_traveller • ee
10
2026-04-18 • via Nuitee
M
Michael • couple • de
7
Alles gut für ein paar Tage
Pros:

Lage, freundliches Personal

Cons:

Dusche viel zu klein und eng

2026-04-16 • via Nuitee
J
Jasmina • couple • de
4
2026-04-16 • via Nuitee
M
Martin • solo_traveller • de
8
2026-04-15 • via Nuitee
M
Martin • solo_traveller • de
9
2026-04-15 • via Nuitee
D
Dr. Barbara • family_with_children • de
7
Schön gelegenes City- und Business-Hotel
Pros:

Sehr gute Lage, direkt am schönen Masch-Park und wenige Meter von den Museen (Landesmuseum, Sprengel-Museum) entfernt. Modernes Ambiente mit Style, sehr gutes Frühstücksbuffet mit außergewöhnlich nettem und aufmerksamem Frühstücks-Personal

Cons:

Im ganzen Hotel sehr stickige, abgestandene Luft. Die Tiefgarage des Hotels ist ein ziemlicher Rangier-Albtraum, da sollte man unbedingt vorgewarnt werden, dass es kaum Platz gibt, um in die schmalen Stellflächen einzuparken und man mit einem Auto-Fahrstuhl fahren muss. Es war City-Marathon an dem Wochenende und an der Rezeption konnte man mir keine konkrete Auskunft geben, ob Straßensperrungen beim Hotel unsere Abreise verzögern würden. Ich hätte erwartet, dass ich an der Rezeption Auskunft bekommen kann, wann welche Straße im Umfeld des Hotels gesperrt und nicht befahrbar ist. Die Damen an der Rezeption waren hier nicht sehr beweglich und behilflich.

2026-04-14 • via Nuitee