Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited parking spaces
Some room features need improvement

Categories

Cleanliness
8.06
Good references to cleanliness, but some reviews imply areas for improvement, like missing trash bags.
Service
8.63
Consistently praised for friendly and attentive service throughout the reviews.
Location
8.87
Multiple mentions of excellent location next to key attractions, very positive overall.
Room Quality
8.32
Rooms are described as spacious and well-decorated, with some minor concerns raised.
Amenities
8.25
Amenities like Wi-Fi and room facilities were appreciated, but parking size was criticized.
Value for Money
8.41
Overall good value based on the quality of service and amenities provided.
Food and Beverage
8.36
Breakfast received high praise with some comments on limited variety for cheeses.
Overall Experience
8.33
General satisfaction across reviews indicating a positive stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Luxurious Accommodation
Experience comfort and style at the 4-star Mercure Hotel Hannover City. Relax in spacious rooms with air conditioning and satellite TV. Enjoy complimentary Wi-Fi or opt for premium internet access for seamless connectivity.

Wellness and Dining
Indulge in the hotel's modern wellness facilities and complimentary use of the fitness area. Start your day with a sumptuous breakfast buffet at Le Chatâignier restaurant. Treat yourself to Lower Saxon specialties and international cuisine on the terrace.

Convenient Location
Conveniently located near Neues Rathaus town hall and Landesmuseum museum, the hotel offers easy access to Aegidientorplatz underground station. Explore Hanover with good transport links, including a quick connection to the Messe exhibition centre.

Book now for a memorable stay at Mercure Hotel Hannover City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2811 reviews
Cleanliness: 8.06
Service: 8.63
Location: 8.87
Room Quality: 8.32
Amenities: 8.25
Value for Money: 8.41
Food and Beverage: 8.36
Overall Experience: 8.33
B
Barbara • couple • us
9
Good value, location, staff, and breakfast!
Pros:

Good location to walk to the lake, the new Town Hall (Rathaus), and downtown. Outstanding breakfast.

2026-07-18 • via Nuitee
B
Birgit • solo_traveller • de
9
2026-07-17 • via Nuitee
T
Thomas • solo_traveller • de
3
Eine Gruft.
Cons:

Sehr dunkles Zimmer, kleines Fenster, kaum Beleuchtung.

2026-07-16 • via Nuitee
R
Rüdiger • extended_group • de
7
Insgesamt eine gute Unterkunft mit freundlichem Personal
Cons:

Parkplatzsituation, nur 1 Kaffee-Automat beim Frühstück

2026-07-16 • via Nuitee
K
Klaus- • solo_traveller • de
9
2026-07-16 • via Nuitee
I
I. • extended_group • de
8
2026-07-15 • via Nuitee
F
Feller • solo_traveller • de
7
2026-07-14 • via Nuitee
C
Claudia • couple • de
6
Okay für eine Nacht
Pros:

Die Lage war toll

Cons:

Toilette hinter der Tür sehr eng

2026-07-14 • via Nuitee
R
Rick • solo_traveller • nl
10
Het beste hotel ooit
Pros:

De bedden en de locatie.

Cons:

Niks, want alles was goed

2026-07-13 • via Nuitee
C
Credokiel • solo_traveller • de
8
2026-07-13 • via Nuitee
A
Annalies • couple • nl
7
Goed hoor
Pros:

Locatie, aardig personeel, goede bedden, goed ontbijt

Cons:

Gehorigheid, kussens

2026-07-13 • via Nuitee
M
Magnus • family_with_children • se
9
2026-07-13 • via Nuitee
R
Roswitha • couple • de
9
Wir waren trotzdem sehr, sehr zufrieden - Personal sehr freundlich -. Einstimmung auf das Konzert von Helene Fischer.
Pros:

Die Unterkunft ist sehr zentral gelegen. Arena und Zentrum sind zu Fuß sehr schnell zu erreichen.

Cons:

Es sind fürs Frühstück zu wenig Plätze da. Es konnte jedoch schnell Abhilfe geschaffen werden, da man nach draußen ausweichen konnte.

2026-07-13 • via Nuitee
M
Melanie • solo_traveller • de
10
Das Hotel ist sauber und gepflegt. Man wird vom Personal sehr freundlich empfangen. Das Restaurant lädt mit einem tollen
Pros:

Ich wurde sehr freundlich und zuvorkommend empfangen.

2026-07-13 • via Nuitee
I
Ilaria • solo_traveller • it
9
Pros:

Posizione di fronte al bellissimo municipio, possibilità di lasciare i bagagli prima del check-in in quanto la reception è sempre aperta (sono arrivata alle 7 del mattino), offre una palestra e una sauna, il distributore dell'acqua sempre a disposizione

2026-07-13 • via Nuitee
A
Ania • family_with_children • de
5
Pros:

Schönes Hotel aber ständig ein Rauschen im Zimmer durch Lüftung

2026-07-13 • via Nuitee
L
Lonneke • solo_traveller • nl
9
2026-07-12 • via Nuitee
H
Herbert • solo_traveller • de
9
2026-07-12 • via Nuitee
A
Anna Lena • solo_traveller • de
10
2026-07-12 • via Nuitee
J
Jörg Rüdiger • couple • de
7
2026-07-11 • via Nuitee