Novotel Sheffield Centre

Hotels
Novotel
8 (4408 reviews)
50 Arundel Gate , Sheffield , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfy bed
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Old decor
Breakfast inconsistencies

Categories

Cleanliness
6.83
Rooms were dirty, vague issues with cleanliness and reports of stains.
Service
8.8
Staff were mentioned positively in several reviews, showing good service.
Location
9.34
Multiple reviews praised the location as excellent and convenient.
Room Quality
7.29
Some issues with room condition and comfort, mentioned dated decor.
Amenities
8.32
Facilities like the pool and lounge area were positively noted.
Value for Money
7.28
Mention of expensiveness leading to perceived lower value.
Food and Beverage
7.83
Breakfast quality was criticized, but some positive experiences noted.
Overall Experience
8.3
General satisfaction across multiple reviews despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:46

Property Description

Swim, Sip, and Stay
Featuring a swimming pool and stylish bar, Novotel Sheffield offers modern and spacious rooms with 24-hour service.
Luxurious Rooms
Enjoy 4-star comfort with interactive flat-screen TVs, work desks, and complimentary Wi-Fi in every room.
Dining Delights
Indulge in international cuisine at Elements Restaurant, sip on fine wines at the bar, and enjoy 24-hour room service.
Ready to experience luxury and convenience at Novotel Sheffield? Book your stay now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Up to 2 children are allowed in the Executive Room only.

Families get late check-out on Sundays, subject to availability.

Please note that the credit card used to book must be presented on arrival.

Please note that if you require the room to be set up with 1 Double bed and 1 Double sofa bed, please let the property know in advance.

Please note that public parking is available on site for an additional charge of GBP £18 per day. Spaces are limited and reservations are not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8
Based on 4408 reviews
Cleanliness: 6.83
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 8.3
S
Sarah solo_traveller gb
9
Pros:

Swimming pool and breakfast everything really.

Cons:

Swimming pool and excellent staff.

2026-06-27 via Nuitee
K
kurtist2025 Couples
6
Great location
Pros:

The F+B team was very good. The HOD was especially attentive and knowledgeable. Unfortunately, we feel as though the reception team was not as solid. On check-in, we felt like an inconvenience, even though there was no one else there. We were not given important details such as the breakfast times or details about the pool. When we later went to ask about these details, we found that there was no one at reception. And one time, the F+B HOD came to help us. The F+B HOD was definitely the stand out for us, and made our stay nice.

2026-06-26 via Tripadvisor
M
Maria extended_group gb
6
It was okay for work purposes but Sheffield is a beautiful city.
Pros:

I liked the location

Cons:

The pillows were awful, I was unable to sleep and I presumed that the rooms had air con.

2026-06-26 via Nuitee
D
David solo_traveller gb
9
Good hotel, efficient staff , good gym and pool.
Pros:

Central location

Cons:

Nothing

2026-06-26 via Nuitee
A
Abraham solo_traveller gb
7
Fair
Pros:

The location and not good and your chsrges for parking are crazy. Changing someone for driving out and back is cruel

Cons:

Changing for parking because one drive out amd back

2026-06-25 via Nuitee
Y
Yasunori solo_traveller jp
9
Pros:

朝食にあるトマト煮込みがとてもおいしかった。ロケーションも極めてよく、周辺のレストランにも行きやすい場所であった。

Cons:

熱波が来ている中で、ややエアコンは弱かったようには感じた。また、WiFiの速度は速いとはいえないものではあった。

2026-06-25 via Nuitee
S
Sean solo_traveller gb
5
2026-06-24 via Nuitee
J
Judith solo_traveller gb
9
Handy in the city centre
Pros:

Central

Cons:

Nothing

2026-06-23 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

The relaxed friendly atmosphere and staff, especially in the morning at breakfast.

Cons:

All good for me.

2026-06-22 via Nuitee
P
Paul solo_traveller gb
8
Great city break
Pros:

Great location in city centre.
Close to rail station.
Clean and comfortable rooms.

Cons:

Too few staff on for breakfast on a Sunday morning, meaning when breakfast items ran out, it took a while for them to be replenished.

2026-06-22 via Nuitee
L
Lucy couple gb
5
Good location to the town centre. Other than that wouldn’t stat again.
Pros:

Good location and staff were lovely.

Cons:

In need of decorating.
the steam room didn’t work.
paint coming off walls in bedroom.
Bed felt like sleeping on wood.
Breakfast awful.

2026-06-22 via Nuitee
C
Carol solo_traveller gb
7
Disappointed as stayed in better novotel’s
Pros:

Location is great for town centre. Staff friendly and helpful

Cons:

Carpeting around the hotel and in the room .. old dirty badly stained .
Dangerous shower . Have to step up and over into a bath … no slip mat and no safety handles to hold . Have stayed in much better novotel’s

2026-06-22 via Nuitee
Z
Z1548PVmarkb Family
4
Make sure you check out the charges for parking before you book!
Pros:

For a while this has been my 'go to' hotel when staying in Sheffield but this stay has changed that view. When we arrived we signed in to pay for parking at £12 which was fine, but then were told later that on leaving the car park, we would have to pay again when re-entering. A trip out in the evening to meet family meant that another £18 would be charged to stay overnight. This meant a total overnight parking charge of £30! On checkout, I complained about this and was told by a different member of staff that I could have let them know that I was going out and coming back and would then have been charged only £18 for overnight parking (this was never mentioned until I complained). On check out, there were 2 members staff stood side-by-side having told me different things about parking! The cost eventually got reduced to £12 in total but the hassle was not pleasant and there was no apology. In addition, the male member of staff who greeted us on arrival seemed annoyed and lacked warmth.

2026-06-21 via Tripadvisor
G
Gabriel couple gb
8
2026-06-21 via Nuitee
A
Andrew solo_traveller gb
10
Great stay, highly recommended
Pros:

A really clean and quality hotel. The staff are very welcoming and friendly. The location is ideal for everything Sheffield and really well priced for a higher quality hotel in a City Centre.

Cons:

The pool is quite small and you have to book a time slot for safety reasons (so they can control numbers). This isn't a criticism, just make sure you book on arrival.

2026-06-21 via Nuitee
C
Clive solo_traveller gb
9
Pros:

The room was brilliant staff polite and very friendly special mention to the over night team couldn't do enough to help us

Cons:

Food was great apart from the pizza far too much cheese on it

2026-06-21 via Nuitee
T
Thys solo_traveller gb
9
2026-06-21 via Nuitee
A
Anthony couple gb
10
Excellent stay.
Pros:

Location is excellent. Staffs were very professional.

Cons:

Nothing, though the car park fee could be a bit less.

2026-06-21 via Nuitee
Y
YI solo_traveller gb
1
Dirty hotel
Pros:

Location

Cons:

Very dirty everywhere. Lift suddenly sinks. Reception staff extremely rude and not there 95% of the time.

2026-06-21 via Nuitee
N
NeilH188 Friends getaway Herstmonceux, Hailsham, East Sussex, England
10
Nice Novotel
Pros:

This is a great city centre hotel, offering excellent accommodation at a fair price. Our bedroom was clean, quiet & comfortable. The buffet breakfast was more than adequate. The staff were friendly & efficient. Lots to recommend.

2026-06-20 via Tripadvisor