Microtel Inn By Wyndham Louisville East

Hotels
•
Microtel Inns & Suites
6.5 (653 reviews)
1221 Kentucky Mills Drive , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Decent bed
Cons:
Dirty rooms
Inadequate breakfast

Categories

Cleanliness
5.64
Several mentions of dirty rooms and inadequate cleanliness.
Service
8.11
Overall friendly staff, but some complaints on communication and handling of issues.
Location
7.15
Location is mentioned positively but noted as 'too far out' by some.
Room Quality
6.6
Rooms described as clean but with several complaints about comfort and quality.
Amenities
6.13
Feedback on missing amenities like microwaves and toiletries.
Value for Money
7.09
Value seems acceptable for what was paid; however, some felt it could be better.
Food and Beverage
4.64
Breakfast options received negative feedback; many found it lacking.
Overall Experience
6.61
Mixed reviews; while some enjoyed their stay, there were significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 03:25

Property Description

Convenient Location
Situated just 20 minutes from downtown Louisville and Churchill Downs, Microtel Inn offers easy access to popular attractions while providing a peaceful retreat away from the city hustle.

Pet-Friendly and Free Amenities
Enjoy a hassle-free stay with our pet-friendly policy and complimentary perks such as free parking, continental breakfast, and rooms equipped with free Wi-Fi, ensuring a comfortable and budget-friendly experience.

Comfortable Rooms with Entertainment
Relax in our cozy rooms featuring a comfortable window seat, work desk, and cable TV with HBO, perfect for unwinding after a day of exploring Louisville.

Experience the best of Louisville at Microtel Inn By Wyndham Louisville East - book your stay now for a memorable and convenient getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests under the age of 21 are only allowed to check-in with a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 653 reviews
Cleanliness: 5.64
Service: 8.11
Location: 7.15
Room Quality: 6.6
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 4.64
Overall Experience: 6.61
E
Evance • solo_traveller • us
1
They didn’t return the security deposit. They also made a withdrawal from my debit card without my authorization after m
2026-02-13 • via Nuitee
G
George • solo_traveller • us
8
2026-01-20 • via Nuitee
D
Dwight • family_with_children • us
10
2026-01-20 • via Nuitee
M
Mike • extended_group • us
5
They stay was good overall. The staff and room was nice. However, the hotel needs and upgrade.
Pros:

The room is nice. The bed is extremely comfortable. However, the closet needs hangars.

Cons:

I think it's time for a remodel of the facilities. The place needs new carpeting, fresh paint and a remodel of the front desk area.
The breakfast is lame. Bagels and cereal. It needs to have fresh fruit and possibly waffles or pancakes.

2026-01-19 • via Nuitee
B
Brett • solo_traveller • us
1
2026-01-19 • via Nuitee
A
Ashley • solo_traveller • us
5
Mediocre
Pros:

I enjoyed the cushioned seating underneath the window. The ac works very well. The pillows and bed were quite comfy. The water pressure for the shower was also good.

Cons:

Was not happy with the included breakfast: a small selection of cereal and bagels. The juice machine didn't even work. The hairdryer was burnt out. The walls are super thin, I could hear everything from the other rooms. I'm not sure when the rooms have been last updated... the curtains had holes in them.

2026-01-19 • via Nuitee
D
Destiny • couple • us
1
2026-01-15 • via Nuitee
S
Shannon • solo_traveller • us
6
2026-01-05 • via Nuitee
S
Sammie • family_with_children • us
10
Great stay
Pros:

Nice and clean staff was excellent

Cons:

Location too far out

2025-12-20 • via Nuitee
S
Shannon • solo_traveller • us
6
2025-12-17 • via Nuitee
G
Garrard • solo_traveller • us
8
2025-12-14 • via Nuitee
J
Jones • couple • us
5
Pros:

Quiet, decent bed

Cons:

Terrible breakfast, lobby being used as a receiving dock

2025-12-09 • via Nuitee
O
Ortiz • extended_group • us
8
Pros:

Fairly Easy road access

Cons:

Small and out of the way

2025-11-22 • via Nuitee
P
Pea • extended_group • us
10
Nice clean rooms felt safe in hotel.
Pros:

The room was clean. Breakfast was good.

Cons:

Didn't really like the mirrors on the wall over the beds.

2025-11-22 • via Nuitee
F
Federico • couple • us
8
2025-11-19 • via Nuitee
J
Johnny • couple • us
7
Awesomeness
Pros:

Everything

Cons:

Conjoined room with ours that wasn’t ours.

2025-11-18 • via Nuitee
C
Cameron • solo_traveller • us
10
2025-11-17 • via Nuitee
A
Amanda • family_with_children • us
5
Room was fair, good price, good location.
Pros:

Convenience.

Cons:

Heater smelt horrible, weed smoking all around out room, people opening and closing doors all hours

2025-11-16 • via Nuitee
D
Debbra • solo_traveller • us
3
Pros:

Location

Cons:

Help bed,coffee

2025-11-16 • via Nuitee
Z
Zsuzsanna • family_with_children • us
6
2025-11-13 • via Nuitee