Microtel Inn By Wyndham Louisville East

Hotels
•
Microtel Inns & Suites
6.5 (669 reviews)
1221 Kentucky Mills Drive , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Decent bed
Cons:
Dirty rooms
Inadequate breakfast

Categories

Cleanliness
5.64
Several mentions of dirty rooms and inadequate cleanliness.
Service
8.11
Overall friendly staff, but some complaints on communication and handling of issues.
Location
7.15
Location is mentioned positively but noted as 'too far out' by some.
Room Quality
6.6
Rooms described as clean but with several complaints about comfort and quality.
Amenities
6.13
Feedback on missing amenities like microwaves and toiletries.
Value for Money
7.09
Value seems acceptable for what was paid; however, some felt it could be better.
Food and Beverage
4.64
Breakfast options received negative feedback; many found it lacking.
Overall Experience
6.61
Mixed reviews; while some enjoyed their stay, there were significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 03:25

Property Description

Convenient Location
Situated just 20 minutes from downtown Louisville and Churchill Downs, Microtel Inn offers easy access to popular attractions while providing a peaceful retreat away from the city hustle.

Pet-Friendly and Free Amenities
Enjoy a hassle-free stay with our pet-friendly policy and complimentary perks such as free parking, continental breakfast, and rooms equipped with free Wi-Fi, ensuring a comfortable and budget-friendly experience.

Comfortable Rooms with Entertainment
Relax in our cozy rooms featuring a comfortable window seat, work desk, and cable TV with HBO, perfect for unwinding after a day of exploring Louisville.

Experience the best of Louisville at Microtel Inn By Wyndham Louisville East - book your stay now for a memorable and convenient getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests under the age of 21 are only allowed to check-in with a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 669 reviews
Cleanliness: 5.64
Service: 8.11
Location: 7.15
Room Quality: 6.6
Amenities: 6.13
Value for Money: 7.09
Food and Beverage: 4.64
Overall Experience: 6.61
K
Kaysha • solo_traveller • us
5
2026-05-05 • via Nuitee
K
Kathy • extended_group • us
5
Pros:

Poor selection

Cons:

Rust in bathroom
Needs upgrades

2026-05-02 • via Nuitee
C
Cortez • solo_traveller • us
2
Pros:

A dump.....

Cons:

Old has a smell dirty carpets rooms outdated and not comfortable. Just not my type of stay

2026-05-02 • via Nuitee
L
LOVATO • couple • us
9
2026-04-27 • via Nuitee
L
LOVATO • couple • us
9
Pros:

Most the everything is good

2026-04-26 • via Nuitee
R
Rosario • solo_traveller • us
1
DISAPPOINTED
Cons:

Hallways were dirty
Toilet seat was pealing and dirty
Light fixtures were not working correctly and did not have lightbulbs on some
Smoke detector was not there and wires were hanging

2026-04-25 • via Nuitee
P
Paul • solo_traveller • us
9
Pros:

Location,price

2026-04-24 • via Nuitee
W
Weis • family_with_children • us
10
2026-04-24 • via Nuitee
J
Jenkins • solo_traveller • us
5
2026-04-20 • via Nuitee
S
Stephanie • family_with_children • us
2
Wouldn't book here again, unfortunantly
Pros:

breakfast was available but I didnt explore it.

Cons:

building smelled of smoke, dog hair and fur was on the shelves in our room, from previous person, mold in the fridge, no/very little hot water, hair dryers popped and started smoking with in seconds of being turned on.

2026-04-13 • via Nuitee
J
Jolene • family_with_children • us
5
Pros:

Price and decent room

Cons:

The continental breakfast had very limited options. Coffee machine was out of order. Other than that it was OK

2026-03-30 • via Nuitee
T
Teresa • family_with_children • us
1
Pros:

I didnt like anything about this place. We get there late and want to take a shower and have no towels or wash cloths in the room. There wasn't a remote to the TV in the room. I called the front desk and asked for towels and was told she would bring them to us and then after 30 minutes of waiting, I went down to tell her again and to get a remote for the TV. The breakfast bar was terrible. The muffins weren't done. The biscuits were still dough in the middle. We had to leave and go out to get breakfast which costs me more money in the long run when I was already on a budget. People outside smoking pot would choke a person to death. I will never recommend this place to anyone and I definitely won't be going back.

2026-03-28 • via Nuitee
E
Evance • solo_traveller • us
1
2026-03-26 • via Nuitee
T
Travis • solo_traveller • us
6
Still wanting on my deposit to be released
Pros:

Everything was easy and sufficient

Cons:

Outdated and smelled

2026-03-18 • via Nuitee
E
Ely • family_with_children • us
10
2026-03-15 • via Nuitee
A
Alvaro • extended_group • us
8
2026-02-26 • via Nuitee
E
Evance • solo_traveller • us
1
They didn’t return the security deposit. They also made a withdrawal from my debit card without my authorization after m
2026-02-13 • via Nuitee
D
Dwight • family_with_children • us
10
2026-01-20 • via Nuitee
G
George • solo_traveller • us
8
2026-01-20 • via Nuitee
M
Mike • extended_group • us
5
They stay was good overall. The staff and room was nice. However, the hotel needs and upgrade.
Pros:

The room is nice. The bed is extremely comfortable. However, the closet needs hangars.

Cons:

I think it's time for a remodel of the facilities. The place needs new carpeting, fresh paint and a remodel of the front desk area.
The breakfast is lame. Bagels and cereal. It needs to have fresh fruit and possibly waffles or pancakes.

2026-01-19 • via Nuitee