Microtel Inn By Wyndham Louisville East

Hotels
•
Microtel Inns & Suites
6.5 (568 reviews)
1221 Kentucky Mills Drive , Louisville , US
+1 502-785-8602

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good/central location
Friendly and respectful staff
Affordable / decent price for last-minute stays
Breakfast offered
Cons:
Poor cleanliness (stains, mold, dirty linens)
Breakfast quality and limited options (poor coffee, no yogurt)
Room maintenance issues (AC, fridge, shower fixtures)
Noise and disruptive other guests
Parking difficulty after hours
Deposit refund/delivery delays reported

Categories

Cleanliness
3.5
Multiple reviews report stained carpets, mold in the shower, dirty sheets, hair left in rooms and generally insufficient deep cleaning — consistent negative cleanliness feedback.
Service
9
Staff repeatedly described as friendly, respectful and helpful; one specific complaint about a delayed deposit refund is noted but overall service is a strong positive across reviews.
Location
9.5
Numerous comments praise the convenient location — close to food, stores, festival sites and in a good area — making location a clear strength.
Room Quality
5
Mixed to negative reports: inconsistent refrigerators, AC not cooling or noisy, shower/fixture problems, small beds and some maintenance issues affecting room quality.
Amenities
5.5
Breakfast is offered but limited (requests for yogurt, more protein); missing items noted (no microwave in rooms, no hangers), and some infrastructure (phone/radio) absent — amenities are basic and uneven.
Value for Money
6.5
Several reviewers note the hotel is economical or decent for last-minute stays; price is seen as reasonable though quality issues temper perceived value.
Food and Beverage
5.5
Breakfast receives frequent criticism: poor coffee, limited options (no yogurt, limited protein), suggestions for improvement indicate below-average F&B offering.
Overall Experience
7.5
A mixed overall picture: many guests appreciate the location, friendly staff and affordability, but repeated cleanliness and maintenance problems lower the overall stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Situated just 20 minutes from downtown Louisville and Churchill Downs, Microtel Inn offers easy access to popular attractions while providing a peaceful retreat away from the city hustle.

Pet-Friendly and Free Amenities
Enjoy a hassle-free stay with our pet-friendly policy and complimentary perks such as free parking, continental breakfast, and rooms equipped with free Wi-Fi, ensuring a comfortable and budget-friendly experience.

Comfortable Rooms with Entertainment
Relax in our cozy rooms featuring a comfortable window seat, work desk, and cable TV with HBO, perfect for unwinding after a day of exploring Louisville.

Experience the best of Louisville at Microtel Inn By Wyndham Louisville East - book your stay now for a memorable and convenient getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests under the age of 21 are only allowed to check-in with a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 568 reviews
Cleanliness: 3.5
Service: 9
Location: 9.5
Room Quality: 5
Amenities: 5.5
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7.5
D
Damont • family_with_children • us
5
Needs Work
Pros:

Area and Cost

Cons:

It NEEDS Work. Need A Good Breakfast make over. Cleaner front lobby area and elevator

2026-10-28 • via Nuitee
W
Wheeler • family_with_children • us
10
2026-10-21 • via Nuitee
D
Dannyel • couple • us
8
Pros:

Nice and clean

Cons:

Parking difficulty after hours

2026-10-19 • via Nuitee
Z
Zachary • solo_traveller • us
2
Stayed because it was the only available.
Cons:

Room was dirty. Stained. Shower constantly ran water. Hair was left, dirty sheets. The floors are not clean at all.

2026-10-18 • via Nuitee
L
Lindsey • family_with_children • us
10
Pros:

All of it, for the price you couldn't beat it!

Cons:

Not so much didnt like, but next year for festival season, consider fruits and egg patties for sandwiches on the breakfast bar. We festival goers would love to fuel up more for a long day with some protein!!

2026-10-17 • via Nuitee
A
Anatheion • family_with_children • us
9
Pros:

Nice location

Cons:

Very nice people very clean room

2026-10-15 • via Nuitee
A
Anatheion • family_with_children • us
9
Pros:

Nice

Cons:

Friendly staff always

2026-10-15 • via Nuitee
E
Ed 'Buddy' • solo_traveller • us
3
Still waiting..
Pros:

Location

Cons:

They have still not refunded my deposit they took from my debit card and it's nearly one week now( I was told 3-5 days)

2026-10-08 • via Nuitee
B
Bishop • solo_traveller • us
2
2026-09-17 • via Nuitee
K
KMK • solo_traveller • us
7
2026-09-15 • via Nuitee
A
Anatheion • solo_traveller • us
9
Pros:

Staff is always very friendly

Cons:

It just be the little things like one time you check into a nice room with a nice ass refrigerator the next time you check in to the room literally you left that morning but came back that night the refrigerator is gone replace with refrigerator that doesn't work sometimes the outside door works sometimes it doesn't other than that nice hotel very nice people very nice location

2026-09-14 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Breakfast was okay, I was also hoping for yogurt as an option.

Cons:

Toilet seat in my room needs replaced as its getting older looking.

2026-09-14 • via Nuitee
C
Casey • solo_traveller • us
8
it was all around a great facility with great staff
Pros:

it was a good area

Cons:

the individuals that would stay next door at the hotel next to it

2026-08-27 • via Nuitee
C
Casey • solo_traveller • us
9
2026-08-27 • via Nuitee
M
Makenzie • couple • us
1
2026-08-24 • via Nuitee
T
Tezell • solo_traveller • us
10
Pros:

Everything nice and the staff was very respectful and helpful.

2026-08-24 • via Nuitee
P
Pearson • solo_traveller • us
1
2026-08-17 • via Nuitee
L
Laquisha • solo_traveller • us
8
2026-08-14 • via Nuitee
R
Richardson • couple • us
1
2026-08-09 • via Nuitee
M
Maryuri • couple • us
10
2026-08-06 • via Nuitee