Holiday Inn Express Portsmouth – North by IHG

Hotels
•
Holiday Inn Express
8 (6996 reviews)
Eastern Road , Portsmouth , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Convenient location for travel
Cons:
Food quality was inconsistent
Some noise disturbances reported

Categories

Cleanliness
7.71
Reviews indicated that the rooms were clean and tidy.
Service
8.18
Multiple reviews praised the staff for being helpful and friendly.
Location
8.72
Guests appreciated the location for its convenience, especially for ferry access.
Room Quality
8.17
Reviews highlighted large and well-appointed rooms.
Amenities
7.7
Basic amenities were satisfying with free WiFi and breakfast.
Value for Money
8.16
Overall, guests found it a good value relative to their stay.
Food and Beverage
7.21
Mixed reviews on food quality; some found it disappointing.
Overall Experience
8.18
Guests reported a good experience overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:22

Property Description

Convenient Location and Modern Amenities

Located just off the A27, our Holiday Inn Express hotel provides easy access to Portsmouth, the M27, and the A3(M). Only 4 miles from Portsmouth Port, our property offers convenience and comfort.

Comfortable Rooms and Inclusive Dining

Each room is equipped with wall-mounted TVs, bedside USB ports, and a movable laptop table. Guests can unwind with complimentary tea and coffee facilities and stay connected with free Wi-Fi. Start your day with an inclusive buffet breakfast in the modern lounge, and enjoy all-day dining at the Express Cafe & Bar.

Nearby Attractions and Easy Airport Access

Explore attractions like the Mary Rose Museum and HMS Victory, both just a few miles away. The National Museum of the Royal Navy is also within reach. With Southampton Airport only 19.1 miles away, your travels are made effortless.

Book your stay at our Holiday Inn Express for a seamless blend of convenience and relaxation.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process. Please note that cash payments are not allowed. Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8
Based on 6996 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
G
Gordon • couple • gb
8
2026-09-12 • via Nuitee
J
Jose • solo_traveller • es
1
Me robaron la moto.
Cons:

Mucho ojo con el parking, me robaron la moto estando en el parking.
Mucho cuidado con esta ciudad, se dice que hay mafias para robar motos.
jamas volvere por alli.

2026-09-12 • via Nuitee
S
Sally • solo_traveller • fr
8
2026-09-12 • via Nuitee
M
Maureen • couple • es
9
2026-09-12 • via Nuitee
D
David • couple • gb
8
Good stopover for journeying North.
Pros:

Breakfast was good, room provided very large and comfortable.

Cons:

Car parking charge discounted but still high.

2026-09-12 • via Nuitee
P
Phil • family_with_children • gb
10
It was an overnight stop after coming off a ferry, but would have enjoyed staying longer.
Pros:

We have 2 children, a boy and a girl. The family room was a good size and the bathroom was spacious too. The bathroom was clean and in good condition.
Breakfast was well prepared and a good range.
We normally stay in Premier Inn, because of price, locations everywhere and the family room normally has a double and 2 single beds which is ideal. However, Hol Inn Express room and breakfast is a level above and I'm happy to pay the little bit extra for one night.

Cons:

2 single beds as well as a double in the family room would make more sense.

2026-09-12 • via Nuitee
T
tash • solo_traveller • gb
9
​Outstanding Welcome – Thank You, Ana
Pros:

We had a wonderful stay yesterday, and I want to give a special mention to Ana at reception. She was absolutely fantastic—attentive, warm, and went way beyond what we could have hoped for to make sure we were comfortable. Reception staff make such a huge first impression, and Ana couldn't have been better!

2026-09-12 • via Nuitee
N
Nelson • solo_traveller • gb
10
Pros:

Everything

Cons:

None

2026-09-11 • via Nuitee
M
Magda • family_with_children • gb
5
Pros:

"Overall, our two-night stay was pleasant, and the room was nicely designed, but I would have appreciated some extra basics like a small fridge with a bottle of water. " "For a family of one parent and two children, the sofa bed hadn't been prepared, which was disappointing, especially given the staff shortage. " "There was no room service during our stay. Towels weren't changed, rubbish wasn't taken out, and beds weren't made." "The breakfast staff, however, worked hard, and the lady serving was especially pleasant, friendly, and welcoming." "The breakfast itself was a basic English breakfast, but the quality of some ingredients, like the sausages, was quite poor." "Overall, a pleasant stay, but better room facilities and more consistent housekeeping, plus improved ingredient quality would make a real difference for families.

Cons:

Rooms too basic , needed the fridge
No room service, patently staff shortage. Btw, That's not a excuse for me.

2026-09-11 • via Nuitee
P
Phillipa • couple • gb
8
Pros:

The location for the ferry was perfect as easy drive. Ability to grab a breakfast item early was good -we did need it before 6.30 and were able to get coffee and pastry to take out. Staff welcoming and generally hotel very clean.

Cons:

Slight damp smell in the room. Chair very stained and so we did not like to use it.

2026-09-11 • via Nuitee
K
Kamran • solo_traveller • gb
7
Comfortable
Pros:

The reception area was bright and the corridors snelled of baby powder which was nice

Cons:

The heating was hot working

2026-09-10 • via Nuitee
B
Barnes • solo_traveller • gb
8
Perfect for what we needed.
Pros:

Staff were friendly and helpful. Room was great after moving to second room. Road noise was very quiet with the window closed. Air con in room. Kettle and tea and coffee provided.

Cons:

First room we were given had an unpleasant smell. We mentioned this to reception and the quickly moved us to another room.

2026-09-08 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-09-08 • via Nuitee
J
john • couple • gb
8
2026-09-08 • via Nuitee
G
Grace • solo_traveller • gb
10
2026-09-08 • via Nuitee
M
Million • solo_traveller • gb
10
2026-09-08 • via Nuitee
M
Michela • solo_traveller • gb
8
2026-09-08 • via Nuitee
L
Linda • solo_traveller • gb
8
Pros:

Good sized rooms, clean and comfortable. Friendly staff would stay there again

Cons:

Nothing

2026-09-07 • via Nuitee
C
Claire • solo_traveller • gb
9
2026-09-07 • via Nuitee
R
robert • couple • gb
8
Good stay would use again
Pros:

Very good breakfast good choice, comfortable bed, reasonable shower ie pressure not great but did the job, would certainly recommend.

Cons:

Nothing really,

2026-09-07 • via Nuitee