Holiday Inn Express Portsmouth – North by IHG

Hotels
Holiday Inn Express
8 (6308 reviews)
Eastern Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Meeting rooms
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Convenient location for travel
Cons:
Food quality was inconsistent
Some noise disturbances reported

Categories

Cleanliness
7.71
Reviews indicated that the rooms were clean and tidy.
Service
8.18
Multiple reviews praised the staff for being helpful and friendly.
Location
8.72
Guests appreciated the location for its convenience, especially for ferry access.
Room Quality
8.17
Reviews highlighted large and well-appointed rooms.
Amenities
7.7
Basic amenities were satisfying with free WiFi and breakfast.
Value for Money
8.16
Overall, guests found it a good value relative to their stay.
Food and Beverage
7.21
Mixed reviews on food quality; some found it disappointing.
Overall Experience
8.18
Guests reported a good experience overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:22

Property Description

Discover an exceptional stay at our Holiday Inn Express, conveniently located just off the A27, allowing you easy access to Portsmouth and beyond.

Modern Comfort
Each room is designed for your relaxation with wall-mounted TVs, bedside USB ports, and movable laptop tables, ensuring a seamless blend of comfort and convenience. Free Wi-Fi and complimentary tea and coffee-making facilities complete your perfect retreat.

Savor a Delicious Start
Begin your day right with a complimentary buffet breakfast featuring both hot and continental selections. Relish fresh pastries, fruit, and bacon baps in our inviting modern lounge.

Enticing Dining Options
Our bar offers an all-day menu filled with choices like pizzas, burgers, and café classics, along with a curated selection of craft beers, premium spirits, and wines. Unwind with a drink as you connect with loved ones in The Great Room.

Book your stay today and experience everything we have to offer!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process. Please note, that the card used to make the reservation must be presented upon check-in and verified by pin. Please note that cash payments are not allowed. Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 6308 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
R
Robert solo_traveller gb
10
Good value & comfortable.
Pros:

Friendly and obliging service.

Cons:

Menu limited. Satisfactory though for one night.
Mattress rather thin & not very firm.

2026-05-09 via Nuitee
K
kenny solo_traveller gb
10
2026-05-09 via Nuitee
T
Tracey couple gb
9
On the whole very good, staff friendly and helpful
Pros:

Good position

Cons:

Outside area lacked cleaning and chairs broken

2026-05-09 via Nuitee
G
Graham couple es
10
2026-05-09 via Nuitee
J
Jenna solo_traveller gb
9
Pros:

Friendly staff clean and bright good location close to all amenities good Vale for money would recommend and stay again

2026-05-09 via Nuitee
R
robert solo_traveller gb
7
Pros:

TV worked well.
Breakfast was good.

Cons:

Unfortunately the room seemed a bit cool and didn't seem to be able to control heating easily.. The shower was not very hot and felt quite cold after shower.
The washbasin doesn't always hold the water and water was cold at first when using it in the morning

2026-05-08 via Nuitee
C
Clare solo_traveller je
10
Helpful friendly staff
Pros:

Staff are always so friendly and very helpful. Thank you to Faiima for storing our motorbike gear for a few hours. Would recommend and will stay again.

2026-05-08 via Nuitee
D
Dilan family_with_children gb
10
2026-05-07 via Nuitee
M
Margaret solo_traveller gb
9
Pros:

All the staff were friendly and extremely helpful.
The food was good too

2026-05-07 via Nuitee
F
Freddie couple gb
7
Location and hotel fine, not sure about all the staff
Pros:

Location

Cons:

Not the normal service excepted from IHG group

2026-05-07 via Nuitee
J
Jack couple gb
10
2026-05-07 via Nuitee
H
Hilton solo_traveller gb
9
Pros:

The close proximity to the ports. And the accommodation and the food was great value for money.

Cons:

Nothing to dislike.

2026-05-07 via Nuitee
D
Denise couple gb
10
2026-05-07 via Nuitee
S
Steve couple gb
9
Overnight stay in Portsmouthon way to france
Pros:

Close to motorway and Portsmouth

Cons:

The room we had was next to the public toilets and reception making it noisier than other rooms we have stayed in there

2026-05-06 via Nuitee
W
Wilson couple gb
1
2026-05-06 via Nuitee
H
House solo_traveller gb
7
2026-05-06 via Nuitee
P
PETER solo_traveller gb
10
2026-05-05 via Nuitee
V
Vaibhav family_with_children gb
7
Pros:

Convenience and Location.

Cons:

Parking fees is very high and unnecessary.
With such big hotel chain, we expect this to be taken care of by hotel specially when hotel is not in the main city.

2026-05-05 via Nuitee
H
hasan solo_traveller gb
7
Ok
Pros:

Hotel was good. Near to the sea and attraction 20 mints drive .

Cons:

Parking charge 6 GBP for 24 hours and breakfast was bit low collection and small sitting space . Breakfast management team bit panic when get busy in last moment time .also not much vegetarian options .

2026-05-05 via Nuitee
P
Paul couple gb
8
2026-05-05 via Nuitee