Holiday Inn Express Portsmouth – North by IHG

Hotels
Holiday Inn Express
8 (6996 reviews)
Eastern Road , Portsmouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Convenient location for travel
Cons:
Food quality was inconsistent
Some noise disturbances reported

Categories

Cleanliness
7.71
Reviews indicated that the rooms were clean and tidy.
Service
8.18
Multiple reviews praised the staff for being helpful and friendly.
Location
8.72
Guests appreciated the location for its convenience, especially for ferry access.
Room Quality
8.17
Reviews highlighted large and well-appointed rooms.
Amenities
7.7
Basic amenities were satisfying with free WiFi and breakfast.
Value for Money
8.16
Overall, guests found it a good value relative to their stay.
Food and Beverage
7.21
Mixed reviews on food quality; some found it disappointing.
Overall Experience
8.18
Guests reported a good experience overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:22

Property Description

Convenient Location and Modern Amenities

Located just off the A27, our Holiday Inn Express hotel provides easy access to Portsmouth, the M27, and the A3(M). Only 4 miles from Portsmouth Port, our property offers convenience and comfort.

Comfortable Rooms and Inclusive Dining

Each room is equipped with wall-mounted TVs, bedside USB ports, and a movable laptop table. Guests can unwind with complimentary tea and coffee facilities and stay connected with free Wi-Fi. Start your day with an inclusive buffet breakfast in the modern lounge, and enjoy all-day dining at the Express Cafe & Bar.

Nearby Attractions and Easy Airport Access

Explore attractions like the Mary Rose Museum and HMS Victory, both just a few miles away. The National Museum of the Royal Navy is also within reach. With Southampton Airport only 19.1 miles away, your travels are made effortless.

Book your stay at our Holiday Inn Express for a seamless blend of convenience and relaxation.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process. Please note that cash payments are not allowed. Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8
Based on 6996 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
D
David couple gb
9
Good modern hotel, well located for visiting Portsmouth or catching a ferry.
Pros:

Bright well-equipped room; good breakfast buffet and evening meal options. Plenty of car parking. Well ,located on the edge of Portsmouth.

Cons:

Cost of car parking.

2026-08-29 via Nuitee
J
Jyoti family_with_children gb
8
2026-08-29 via Nuitee
K
Keith couple gb
9
Good value, pleasant staff,clean rooms, good breakfast.
Pros:

Helpful staff, clean rooms well equipped, good shower (pressure excellent), air con easy to use, breakfast well presented and abundant choice, good parking (private company) but payment available within the hotel.

Cons:

Better snack menu in the evenings, but local pizza delivery available.

2026-08-29 via Nuitee
D
Donna couple gb
10
2026-08-29 via Nuitee
S
sandra family_with_children gb
6
Pros:

Breakfast lovely

Cons:

The beds so uncomfortable

2026-08-28 via Nuitee
J
Jennifer family_with_children fr
8
Pros:

Alles ok ausser Parkplatz sollte umsonst sein

2026-08-28 via Nuitee
I
Iacqueline solo_traveller gb
9
Pros:

Convenient location, extremely dog friendly and staff were exceptional

Cons:

Evening meal was disappointing, limited options and the food was tepid, to counterbalance this the continental and full English was very well presented and hot.

2026-08-28 via Nuitee
P
penny couple gb
6
Adequate
Pros:

Comfortable bed.
Nice shower cream in shower.

Cons:

I thought it was a bit much to charge us £6 for parking on top of £125 for b and b.
The breakfast was absolutely disgusting. The berries were defrosted and soggy. The hash brown was indigestible. The bread/rolls were white and bland. There were no poached or boiled eggs.
The shower pressure was dismal.

2026-08-28 via Nuitee
N
Nitin family_with_children gb
5
2026-08-28 via Nuitee
W
WAJID solo_traveller gb
7
Decent stay
Pros:

Cleanliness

Cons:

No cupboards, given rooms too far apart despite request upon booking and check-in

2026-08-27 via Nuitee
C
Claire solo_traveller gb
8
2026-08-27 via Nuitee
K
Kim solo_traveller gb
10
2026-08-27 via Nuitee
R
ruth family_with_children gb
9
2026-08-27 via Nuitee
M
Marvil solo_traveller gb
10
Exellent team work from reception to breakfast and cleaning...
Pros:

At first when we arrived Darren in the reception welcome us exellent,even the breakfast team is exellent and the cleaning team is exellent too.

Cons:

We didn't have a chair at all..

2026-08-27 via Nuitee
M
Michael solo_traveller gb
10
2026-08-26 via Nuitee
D
Dorothy couple gb
9
Staff very friendly, easy check in , all you need for a night stop from or to the ferry.
Pros:

Good location easy to find. Spacious room comfortable beds Parking on site

Cons:

Nothing

2026-08-26 via Nuitee
J
JAMIE solo_traveller gb
10
2026-08-26 via Nuitee
D
Diana family_with_children de
10
2026-08-26 via Nuitee
S
Sajid family_with_children gb
8
2026-08-25 via Nuitee
J
Jerome couple gb
5
JUST SATISFACTORY, I WOULD NOT RETURN.
Pros:

THE ROOM,HOWEVER, WE CHANGED ROOMS BECAUSE ROOM 080, THE FIRST ONE, WAS NEXT TO THE TOILETS AND WE COULD HEAR EVERY 'ACTION'. THE SECOND ROOM WAS QUIET.

Cons:

THE FIRST ROOM AND THE OVERCROWDED AND POOR PRESENTATION

2026-08-25 via Nuitee