Microtel Inn & Suites by Wyndham

Hotels
•
Microtel Inns & Suites
4.7 (898 reviews)
6000 Audubon Drive , Sandston , us
+1 804-322-1649

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
1.91
Multiple reviews indicated issues with cleanliness, including dirty rooms and cigarette odors.
Service
6.38
Positive comments about staff service, but also reports of unhelpful responses to complaints.
Location
7.92
Numerous reviews praised the location for its proximity to the airport.
Room Quality
2.87
Significant complaints about room conditions, including safety concerns and damaged furnishings.
Amenities
3.9
Some amenities were functional, but overall reports of missing or poorly maintained facilities.
Value for Money
4.86
Mixed opinions, with some feeling the price did not reflect the quality received.
Food and Beverage
5.91
Some positive feedback on breakfast, though others expressed dissatisfaction with the quantity.
Overall Experience
3.88
Overall negative feedback with some redeeming qualities like location and decent pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:18

Property Description

Convenient Location
Situated in Sandston, just a short 5-minute drive from Richmond International Airport and less than 10 miles from downtown Richmond, Microtel Inn & Suites by Wyndham offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each room at our hotel features a cable TV, en suite bathroom with complimentary toiletries, and for added convenience, some rooms are equipped with a refrigerator and microwave.

Fantastic Amenities
Guests can kick start their day with a delicious continental breakfast, take advantage of the on-site fitness center, and benefit from our 24-hour front desk assistance. Whether you're here for work or play, we've got you covered!

Ready to experience comfort and convenience at its best? Book your stay at Sandston Microtel Inn & Suites by Wyndham now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

4.7
Based on 898 reviews
Cleanliness: 1.91
Service: 6.38
Location: 7.92
Room Quality: 2.87
Amenities: 3.9
Value for Money: 4.86
Food and Beverage: 5.91
Overall Experience: 3.88
N
Natasha • family_with_children • us
3
Pros:

They had breakfast at a reasonable time.

Cons:

There were nails sticking out the floor by the bathroom & told multiple employees about it, but nothing was done. 4 year old grandson stepped on one nail and my daughters stepped on them as well. Manager is pretty rude and blunt about it. Better cleaning needs to be done for curtains, cushions, remote, etc & Maintenance on the toilet since it’s wobbly. Don’t think they care tho

2026-08-27 • via Nuitee
S
Shawn • couple • us
5
2026-08-24 • via Nuitee
D
Daykira • couple • us
1
My stay was uncomfortable and misleading.
Cons:

It was dirty, infested with roaches and smells like cigarettes.

2026-08-24 • via Nuitee
J
Jamie • couple • us
1
Cons:

The first room we had i opened the fridge and it smelled terrible and wasn’t working. Then we went to the second room they gave us and the room smelled terrible, the couch and floor had burn holes in it. The knob for hot water by the couch area was leaking, the booth tub was dirty, the knobs on the bath room sink were missing. It was just a gross place to stay and the pictures looked good but I definitely don’t recommend…

2026-08-17 • via Nuitee
K
Kordasia • family_with_children • us
1
2026-08-17 • via Nuitee
T
Tony • couple • us
1
2026-08-17 • via Nuitee
M
Melvin • family_with_children • us
6
2026-08-13 • via Nuitee
S
Shadia • solo_traveller • us
1
Never again will I stay here
Pros:

Nothing

Cons:

Smelt like mildew as soon as I walked inside my room. Black dots on the tv only could see half of the tv. Wires hanging out from when they took the smoke detector out the ceiling. Just overall nasty looking. Toilet ran all night. Burn holes in the covers.

2026-08-12 • via Nuitee
R
Rodneyke • family_with_children • us
1
I would never recommend staying there!
Pros:

N/a

Cons:

The entire bottom floor smelled like marijuana as soon as we walked in. The room was dirty and the bed was uncomfortable. Breakfast was boring and had no eggs, meat or yogurt(no protein)

2026-08-07 • via Nuitee
J
Jamesha • couple • us
6
2026-08-05 • via Nuitee
G
Gatlin Richard • solo_traveller • us
5
Pros:

The bed was very nice and comfy

Cons:

The door latch was broken. The sink handles were broken. The drawer in the room at the desk had screws exposed. Had to wait at the front desk for a good minute before anyone came to check us in.

2026-08-05 • via Nuitee
K
krishenna • couple • us
1
2026-08-05 • via Nuitee
Z
Zakariya • solo_traveller • us
1
Cons:

bed bugs, rude staff, and dog piss in elevators

2026-08-05 • via Nuitee
J
John • solo_traveller • us
10
Pros:

All around good hotel

Cons:

Great people

2026-08-02 • via Nuitee
C
Canaan • solo_traveller • us
1
The worst hotel ever to go to please don't go
Pros:

Something the locations around this hotel is good but this hotel is not

Cons:

This hotel the management is rude he's unprofessional some of the staff is rude and unprofessional also they don't clean well the third floor is dirty is I don't know what on top of that they have roaches they have bugs they don't they don't fix anything when anything is go wrong in that hotel room or in your room they blame it on you they charge people cash to stay over 28 days and sit there and charge people that stayed a week and take their money and then kick them out in 5 days then they had certain people come book their location come into that location for their room just to find out they don't have their room and somebody cancel their room just to hold it for other people that stand there because there was paying for cash to stay there they steal money and lie to you and tell you you never paid them and when you know you did they try not to show you receipts or anything or act like they did you never paid because they could show you you never pay for the room because you put they put the money in their pocket I suggest no one to come to this place at all and sadly I had to live there for a little while but I am so glad I'm gone away from there

2026-08-02 • via Nuitee
S
Shawn • couple • us
6
2026-08-02 • via Nuitee
Z
Zakariya • couple • us
1
Cons:

there was bedbugs and they wouldn’t give me a refund!

2026-08-02 • via Nuitee
H
Herbert Estuardo • couple • gt
6
Ligeramente ruidoso
Pros:

Accesibilidad

Cons:

La televisión no funcionaba

2026-07-21 • via Nuitee
B
Brandon • solo_traveller • us
2
Pros:

Location

Cons:

Smelled bad, dirty, very dirty and bed made me itch.

2026-07-21 • via Nuitee
L
LaQuarius • couple • us
7
2026-07-19 • via Nuitee