Microtel Inn & Suites by Wyndham

Hotels
•
Microtel Inns & Suites
4.5 (685 reviews)
6000 Audubon Drive , Sandston , US
+1 804-322-1649

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
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Review Highlights

Pros:
Convenient location near restaurants and airport
Several reports of helpful/front-desk staff
Comfortable/sturdy bed noted by some guests
Inexpensive for location (mentioned by some guests)
Cons:
Widespread cleanliness problems (stains, mold-like marks, roaches)
Room damage: torn carpets, cigarette burns, broken fixtures
Missing or poor amenities (no coffeemaker/kettle, no extra blankets)
Poor breakfast offering (single waffle machine, no proteins, bad coffee)
Noise and smoke smells reported in halls and rooms
Reports of being overcharged or poor value for condition

Categories

Cleanliness
2
Multiple reviews report stained tubs, cigarette residue, mold-like discoloration, roaches, torn/stained carpets and generally filthy rooms — cleanliness is a major negative.
Service
8
Several guests specifically praised the staff and helpful interactions on arrival; there are a few incidents of poor handling (e.g., denied re-entry), but overall staff service is cited positively more often than not.
Location
9
Consistently noted as a strength: close to the airport, many restaurants and gas stations nearby — location is frequently described as convenient.
Room Quality
3
Rooms are described as shabby and worn with torn carpet, cigarette burns, broken fixtures, missing furniture parts, small/flimsy pillows and occasional plumbing/TV issues — room quality is poor.
Amenities
3
Guests repeatedly mention missing in-room amenities (no coffeemaker/kettle, no extra blankets), limited/poor vending/breakfast amenities and issues with towels/fixtures — amenities are below expectations.
Value for Money
3
Multiple reviewers say the property is overpriced for its condition (additional pet fees, worn/damaged rooms) despite occasional mentions of low price; overall value is low given condition.
Food and Beverage
2
Breakfast is frequently criticized (only a single waffle machine, watery coffee, stale cereal, lack of proteins) and one guest reported getting sick from the waffle mix — F&B is poor.
Overall Experience
6
Mixed experience: location and several positive staff interactions help salvage stays for some guests, but pervasive cleanliness, room condition and breakfast issues create an overall mediocre-to-poor impression for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location
Situated in Sandston, just a short 5-minute drive from Richmond International Airport and less than 10 miles from downtown Richmond, Microtel Inn & Suites by Wyndham offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each room at our hotel features a cable TV, en suite bathroom with complimentary toiletries, and for added convenience, some rooms are equipped with a refrigerator and microwave.

Fantastic Amenities
Guests can kick start their day with a delicious continental breakfast, take advantage of the on-site fitness center, and benefit from our 24-hour front desk assistance. Whether you're here for work or play, we've got you covered!

Ready to experience comfort and convenience at its best? Book your stay at Sandston Microtel Inn & Suites by Wyndham now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

4.5
Based on 685 reviews
Cleanliness: 2
Service: 8
Location: 9
Room Quality: 3
Amenities: 3
Value for Money: 3
Food and Beverage: 2
Overall Experience: 6
C
Carol • solo_traveller • gb
5
Just ok.
Pros:

Comfy bed

Cons:

No coffeemaker or kettle in the room. No hot water in the shower. TV wouldn't power off.

2026-10-30 • via Nuitee
D
Daniela • couple • us
5
Cons:

The breakfast the waffle mix made me sick

2026-10-28 • via Nuitee
R
RUSSELL • family_with_children • us
10
Pros:

Breakfast was slow but good, rooms good

2026-10-19 • via Nuitee
R
Rapp • solo_traveller • us
7
2026-10-15 • via Nuitee
E
Emily • couple • us
1
Pros:

I bought a double queen room. Only got 1 bed. The bathroom was disgusting there was cigarette residue everywhere

2026-10-12 • via Nuitee
L
Lewis • solo_traveller • us
2
2026-10-10 • via Nuitee
S
Sade • couple • us
4
2026-10-09 • via Nuitee
A
Ashley • solo_traveller • us
1
Pros:

Nothing

Cons:

They charge too much its dirty and outdated rooms smell bad the toilets run all night carpets and curtains have holes tubs are stained brown and filthy looking water marks all on the ceiling their is what looks like black mold on the outside of the building the columns are cracked all the way up and only a matter before they cave in and they have the nerve to charge 15 a day per a pet they serve hot breakfast which consist of a waffle machine 1 waffle machine 🙄

2026-10-07 • via Nuitee
S
Sandra • solo_traveller • us
6
Pros:

Location value price

Cons:

They offer breakfasts but not really coffee/watery waffle butter, stale cereal and milk

2026-10-07 • via Nuitee
Y
Yost • solo_traveller • us
4
Pros:

The location to lots of different restaurants

Cons:

There are no extra blankets so I had to purchase One. They made me bring them my towels so I could get fresh ones. All the fixtures have rust on them. The aroma of marijuana was thru the halls.

2026-09-19 • via Nuitee
W
Washington • solo_traveller • us
4
Pros:

Location

Cons:

That I had a ran down wrong, I have pictures, and it had roaches.

2026-09-19 • via Nuitee
J
John • solo_traveller • us
3
2026-09-18 • via Nuitee
T
Travis • family_with_children • us
3
Probably not go back
Pros:

It was close to the air port

Cons:

Supposed to be a non smoking room but were many burns in floor and bedding. The smoke smell and mustyness made it hard to breath.

2026-09-17 • via Nuitee
E
Eric • solo_traveller • us
9
Pros:

Staff

Cons:

Broken toilet

2026-09-16 • via Nuitee
E
Eric • solo_traveller • us
9
Pros:

Staff

Cons:

Toilet broken

2026-09-16 • via Nuitee
N
Nicole • solo_traveller • us
6
Pros:

I actually enjoyed the sturdiness of the bed.

Cons:

The covers on the bed had small holes on them and the pillows are too small and flimsy. There should be at least 4 on the bed for a more comfortable sleep.

2026-09-16 • via Nuitee
K
Korena • couple • us
6
Bargain stay don’t expect a protein at breakfast.
Pros:

Location.

Cons:

Comfort and cleanliness. Ran down and needed some work in the rooms. Two flat pillows and spit ball on ceiling in bathroom. Cigarette burns throughout sink and counters in room. TV small and odd location in room. No proteins at breakfast!

2026-09-14 • via Nuitee
R
ROBIN • solo_traveller • us
7
It was ok. To much noise while trying to sleep or even relax.
Cons:

No coffee in the rooms as per the website. Carpet was torn and dirty. And bathroom wasn't cleaned properly

2026-09-12 • via Nuitee
C
Coleman • solo_traveller • us
8
2026-09-11 • via Nuitee
C
Coleman • couple • us
8
2026-09-11 • via Nuitee