Best Western Plus Suites Downtown

Hotels
Best Western Plus
8.2 (262 reviews)
1330 8th Street S.W., Calgary, Alberta, T2R 1B6 , Calgary , CA

Facilities

Free breakfast
Fitness facilities
Health or beauty spa nearby
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Cons:
Cleaning issues
Limited breakfast options

Categories

Cleanliness
7.01
Cleaning staff did not perform well; beds not made well, used toiletries not picked up.
Service
9.48
Diana received high praise for exceptional service and accommodating guests.
Location
8.52
Great location, walking distance to light rail and downtown attractions.
Room Quality
7.97
Rooms are spacious and recently renovated; kitchenettes available.
Amenities
8
Amenities include a gym, sauna, and laundry facilities, although some not used.
Value for Money
8.46
Good value for the price considering location and service.
Food and Beverage
8.01
Simple breakfast options available, but lack of fresh vegetables noted.
Overall Experience
8.18
Overall a good experience with some noted issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:08

Property Description

Discover the perfect blend of comfort and convenience at Best Western Plus Suites Downtown, where modern amenities meet a prime downtown location.

Luxurious Accommodations
Make yourself at home in one of our 124 well-appointed guest rooms, featuring luxurious pillowtop beds, kitchenettes, and 37-inch LCD televisions for your ultimate relaxation after a day of exploration.

Recreational Facilities
Unwind in our health club and sauna, or cozy up by the fireplace in our inviting lobby. Stay connected with complimentary wireless internet throughout the hotel and enjoy a delightful local cuisine breakfast served daily.

Versatile Event Spaces
Planning a business meeting or event? Our hotel offers 1164 square feet of flexible conference space and three meeting rooms, making it the ideal choice for your next gathering in Calgary.

Experience seamless stays in the heart of the city. Book your stay with us now!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 262 reviews
Cleanliness: 7.01
Service: 9.48
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
G
Guide783697 Solo travel
10
Excellent Location with wonderful sunrise views
Pros:

The location of this hotel is excellent. Right on the Beltline with easy access to 17th Street which is a very lively street. I had a room facing the parking lot on the upper floor. The sunrise view is fantstic.

2025-12-22 via Tripadvisor
C
CanuckAlberta Family
10
BWPSD Calgary perfect
Pros:

We had a short stay this week and came away impressed. Awesome location walk able to all the action on 17 Ave and only 10 block to Stampede grounds. Older hotel but updated, our king room was very spacious with a small kitchenette. Breakfast had the usual complimentary offerings, staff were all very friendly, and prices reasonable. It was perfect and I would stay here again when visiting downtown area.

2025-12-11 via Tripadvisor
C
Camper795703 Solo travel United Kingdom
8
Good hotel
Pros:

Location is ok, away from most of the homeless/addicts which are everywhere in Calgary. It took about 10 minutes to walk to the C-Train free zone.
I was on the 15th floor which had great city/skyline views.
The suites are exactly as shown in the photos, very big with a living room, kitchenette and bedroom. The decor is a bit dated but this is common with BW hotels. The bathroom was quite big with a bath and shower (I was traveling on my own, families may not feel the same way), and the water pressure was fine. The kitchenette had a kettle, toaster, oven, microwave and so was good. The water in the room tasted weird so I had to go to the ground floor for drinking water - bring a water bottle.
The gym was extremely small. The sauna was mostly switched off when I went to use it, and the door was broken so didn't fully shut meaning it never heated up fully. It took so long to heat up I only managed to use this once during my stay which was a shame, as without a pool there wasn't much else to do. Staff were nice. Breakfast was good with sweet/savoury options. The savoury options alternated each day.

2025-12-08 via Tripadvisor
P
Pimmsify Couples
10
Best western, best kept secret in downtown Calgary
Pros:

I’m in town a fair bit for various reasons and this hotel has been my favourite so far. Really friendly staff, things feel clean and updated, the breakfast buffet is quite nice. My rooms are always comfortable and relatively quiet. Really impressed.

2025-12-05 via Tripadvisor
R
Robert partner
2
Pros:

Had the underground parking garage door close on my truck and all they offered was free parking

I went for an anniversary and it was the worst way to start the weekend

Also watched multiple people hit there car doors off other cars and just walk away due to the small size of the parking

If you want a place that actually cares about your possessions this place is not it

2025-10-12 via Nuitee
P
Precious family
10
Pros:

Easy walk to restaurants, supermarkets, train & bus.

2025-10-12 via Nuitee
K
katfuz Friends getaway Seoul
6
A good basic stay 3.8/5
Pros:

The location is great. Our room was room 960 on the 9th floor. It had two queen size beds, a big desk, a kitchen table and chairs and a kitchenette. The size was great. The bathroom was ok but a little tight. When you go in, you must go to the side of the toilet or behind the door to actually close as it layout is very awkward. If you sit on the toilet you cannot close the door so i stead of these doors, they should invest into pocket doors. The shower head water pressure was a bit low. There are laundry/drier facilities which we used once. They take coins(bring your own pods and dryer sheets). The breakfast was very simple but hood enough for this type of hotel. There were two types of (buffet-style) breakfast alternating from day to day. No veggies, but apples and oranges available. Coffee, tea, juice, water, eggs scrambled or omelette, plus boiled , toast, bagels, muffins, bacon, sausages, oatmeal, make yourself yogurt station parfait, make yourself waffles, milk, cereal. I wish there were fresh veggies available.
There is a sauna and a gym which we did not use do to leaving very early each day on our tours and coming back late.
Front desk staff - fantastic. Thank you!
However, the house cleaning was not so good. Beds not made well, some products not replenished so
we had to write a note next day. Used bottles of shampoo or conditioner not-picked up from the tub any day!
These things should be noted, but overall, a g

2025-10-09 via Tripadvisor
T
Tich C
10
Pros:

Cleanliness

2025-10-07 via Nuitee
A
Alistaire
10
Pros:

Had a great stay, room was very comfy and clean. Hotel was in a very convenient location close to a lot of great restaurants and the shopping centre

2025-10-07 via Nuitee
A
amandamT1237ZT Business
10
Wonderful service!
Pros:

Diana is an absolute angel. I arrived after an overnight flight while sick with the flu, and she went above and beyond to check me in early. She was so kind and accommodating — truly a lifesaver. I don’t know what I would have done without her. I really, really appreciate the exceptional service.

2025-10-06 via Tripadvisor
Y
younsungm Family
10
Diana was exceptionally friendly and professional. Her warm smile and great service made our stay unforgettable! thank y
Pros:

Diana was exceptionally friendly and professional. Her warm smile and great service made our stay unforgettable! thank youuu

2025-10-05 via Tripadvisor
L
Louricyl
10
Pros:

Accessible

2025-10-02 via Nuitee
D
Debra
10
Pros:

Diana was most accommodating and helpful. Our room was spacious comfortable and perfect. The breakfast was next level . We really enjoyed the hotel and our engagement with the staff

2025-09-29 via Nuitee
K
Kate friends
8
Pros:

The location is great. Our room was room 960 on the 9th floor. It had two queen size beds, a big desk, a kitchen table and chairs and a kitchenette. The size was great. The bathroom was ok but a little tight. When you go in, you must go to the side of the toilet or behind the door to actually close as it layout is very awkward. If you sit on the toilet you cannot close the door so i stead of these doors, they should invest into pocket doors. The shower head water pressure was a bit low. There are laundry/drier facilities which we used once. They take coins(bring your own pods and dryer sheets). The breakfast was very simple but hood enough for this type of hotel. There were two types of (buffet-style) breakfast alternating from day to day. No veggies, but apples and oranges available. Coffee, tea, juice, water, eggs scrambled or omelette, plus boiled , toast, bagels, muffins, bacon, sausages, oatmeal, make yourself yogurt station parfait, make yourself waffles, milk, cereal. I wish there were fresh veggies available.
There is a sauna and a gym which we did not use do to leaving very early each day on our tours and coming back late.
Front desk staff - fantastic. Thank you!
However, the house cleaning was not so good. Beds not made well, some products not replenished so
we had to write a note next day. Used bottles of shampoo or conditioner not-picked up from the tub any day!
These things should be noted, but overall, a good hotel. I would recommend staying here.

2025-09-29 via Nuitee
J
Jagminder Singh family
10
Pros:

Everything

2025-09-29 via Nuitee
M
Marnie family
8
Pros:

great value, great location for us!

2025-09-28 via Nuitee
A
Astrid friends
8
Pros:

Excellent value for price

2025-09-26 via Nuitee
D
Daniel
10
Pros:

Pleasant stay.

2025-09-26 via Nuitee
J
Joseph
10
Calgary roadtrip
Pros:

A destination as part of a planned roadtrip between Salt Lake City and Calgary. Wonderful hotel. Walking distance to light rail, and an easy ride to downtown for some excellent restaurants, bars, and shopping.

2025-09-24 via Nuitee
L
Louella family
8
Pros:

nice place to stay

2025-09-24 via Nuitee