Mercure Tours Centre Gare et Congrès

Hotels
•
Mercure
7.4 (1051 reviews)
29 rue Edouard Vaillant , Tours , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Decent breakfast
Cons:
Cleanliness issues
Service follow-up failures
Parking limitations

Categories

Cleanliness
6.6
Multiple mentions of cleanliness issues, such as dirty doors and areas needing refreshing.
Service
8.1
Service was mentioned as helpful, though some issues were noted regarding lost items.
Location
8.6
Well-located near the train station and city center, which is consistently praised.
Room Quality
7.6
Rooms were spacious but had issues like old decor and non-adjustable temperature.
Amenities
6.6
Limited amenities noted; guests found items like parking issues and poor bathrooms disappointing.
Value for Money
6.1
Generally, guests felt the price did not match the quality of their experience.
Food and Beverage
8.1
The breakfast was frequently described positively with a good variety.
Overall Experience
7.5
The overall experience was described as average with pros and cons balancing each other.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location in Tours City Centre
The Mercure Tours Centre is conveniently situated just a short stroll away from key landmarks like the Train Station, Vinci Congress Centre, and the Tourist Office.

Comfortable Rooms with Modern Amenities
Each room at Mercure Tours Centre is designed to provide a peaceful retreat with soundproofing, air conditioning, and a range of amenities including satellite TV, electric kettle, and a private bathroom.

Convenient Services and Dining Options
Enjoy a daily buffet breakfast, room service for evening meals, and unwind at the hotel bar, Le Clos Lucé. Additionally, take advantage of facilities like a lounge, laundry service, and a business corner during your stay.

Ready to experience the charm of Mercure Tours Centre? Book now for a memorable stay in Tours!

Important information:

Please note, the underground parking has a maximum height clearance of 5.9 feet.

Please note that children under 12 years old can enjoy breakfast for free.

Please note that the Pet fee is 10 euros per pet
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 1051 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.6
Room Quality: 7.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 8.1
Overall Experience: 7.5
L
Linda • solo_traveller • fr
7
Cons:

Staff not very helpful on arrival. No shower door on bath/shower so water all over floor.

2026-06-25 • via Nuitee
F
FLORENT • extended_group • fr
5
2026-06-25 • via Nuitee
S
SusyCiara85 • extended_group • it
1
Un incubo senza aria condizionata
Pros:

zona centrale, parcheggio, vicino al centro, raggiungibile con una bella camminata.

Cons:

Aria condizionata completamente assente, impossibilità di aprire le finestre.
ci è stato messo a disposizione un ventilatore completamente insufficiente.
abbiamo scritto per lamentarci non abbiamo mai ricevuto risposta

2026-06-24 • via Nuitee
B
Belloir • couple • fr
9
Pros:

Bien situé en centre ville

Cons:

Dommage problème de clim et ce week-end il a fait chaud pas de leurs faute sinon très bien

2026-06-22 • via Nuitee
A
Adolfo • couple • cl
6
Correcto.
Pros:

La habitación era amplia

Cons:

Muy complicado usar el parking ,tienen pocas plazas.
La ubicación es buena pero la zona donde está no es linda.

2026-06-21 • via Nuitee
J
JEAN CLAUDE • couple • fr
6
2026-06-21 • via Nuitee
A
Adolfo • solo_traveller • cl
6
Correcto
Pros:

La habitación era amplia .

Cons:

Si bien la ubicación es buena la zona donde está no es linda.
El parking es complicado, tienen muy pocas plazas.

2026-06-21 • via Nuitee
N
nimrod • couple • il
7
sutisfied
2026-06-20 • via Nuitee
M
Marina • solo_traveller • fr
9
2026-06-19 • via Nuitee
C
Confident • solo_traveller • fr
5
2026-06-18 • via Nuitee
T
Tom • solo_traveller • gb
8
2026-06-16 • via Nuitee
A
Antonin • couple • es
5
2026-06-16 • via Nuitee
M
Martine • couple • fr
5
Un établissement très décevant
Pros:

Literie

Cons:

Absence de distributeur de gel douche corps cheveu (1 petit flacon pour 2 pour 2 nuits!!! Et une petite savonnette!!!
Tapis de douche très usagé
Absence de petites serviettes de toilette (mais où aurions pu les accrocher???) Seulement 2 draps d3 bain.
Petit déjeuner très compliqué (20 minutes d’attente les 2 matins pour obtenir un tasse de café ou d’eau chaude: une seule machine!!!)
Des œufs brouillés probablement de poudre de reconstitution...très décevant
Absence de Plateau de courtoisie dans les chambres (un libre service à l’accueil mais pas d’infusion: il faut demander...) Absence de petits gateaux en général associé au plateau de courtoisie.
Bref à notre arrivée on nous a demandé 10€ par jour pour notre chien soit disant que le tarif était passé de 5€ à10€ car nous étions dans un 3 étoiles!!! Qui au vu des remarques ci dessus ne nous a pas donné cette impression!

2026-06-15 • via Nuitee
M
Mathilde • solo_traveller • be
5
2026-06-15 • via Nuitee
L
Laila • couple • fr
5
2026-06-13 • via Nuitee
G
Gérard • couple • fr
8
Pros:

Accueil

2026-06-12 • via Nuitee
S
Steven • couple • fr
6
2026-06-11 • via Nuitee
J
José-Pascal • solo_traveller • fr
9
Pros:

Bon rapport qualité prix.
Très bon petit déjeuner et varié.

Cons:

La rampe de sortie du garage.

2026-06-09 • via Nuitee
E
emilio • solo_traveller • fr
6
2026-06-09 • via Nuitee
B
Bruno • couple • fr
7
Très bon séjour
Pros:

Équipe au petit soin

Cons:

Des travaux à faire

2026-06-09 • via Nuitee