Mercure Tours Centre Gare et Congrès

Hotels
•
Mercure
7.4 (972 reviews)
29 rue Edouard Vaillant , Tours , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Decent breakfast
Cons:
Cleanliness issues
Service follow-up failures
Parking limitations

Categories

Cleanliness
6.6
Multiple mentions of cleanliness issues, such as dirty doors and areas needing refreshing.
Service
8.1
Service was mentioned as helpful, though some issues were noted regarding lost items.
Location
8.6
Well-located near the train station and city center, which is consistently praised.
Room Quality
7.6
Rooms were spacious but had issues like old decor and non-adjustable temperature.
Amenities
6.6
Limited amenities noted; guests found items like parking issues and poor bathrooms disappointing.
Value for Money
6.1
Generally, guests felt the price did not match the quality of their experience.
Food and Beverage
8.1
The breakfast was frequently described positively with a good variety.
Overall Experience
7.5
The overall experience was described as average with pros and cons balancing each other.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location in Tours City Centre
The Mercure Tours Centre is conveniently situated just a short stroll away from key landmarks like the Train Station, Vinci Congress Centre, and the Tourist Office.

Comfortable Rooms with Modern Amenities
Each room at Mercure Tours Centre is designed to provide a peaceful retreat with soundproofing, air conditioning, and a range of amenities including satellite TV, electric kettle, and a private bathroom.

Convenient Services and Dining Options
Enjoy a daily buffet breakfast, room service for evening meals, and unwind at the hotel bar, Le Clos Lucé. Additionally, take advantage of facilities like a lounge, laundry service, and a business corner during your stay.

Ready to experience the charm of Mercure Tours Centre? Book now for a memorable stay in Tours!

Important information:

Please note, the underground parking has a maximum height clearance of 5.9 feet.

Please note that children under 12 years old can enjoy breakfast for free.

Please note that the Pet fee is 10 euros per pet

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 972 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.6
Room Quality: 7.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 8.1
Overall Experience: 7.5
D
david • solo_traveller • fr
8
Pros:

L accueil. L emplacement.

Cons:

Un peu vétuste besoin d être rafraîchi.

2026-04-16 • via Nuitee
P
patricia • solo_traveller • fr
7
Pros:

service du personnel et sourire présent

Cons:

chambre petite et trop chauffée

2026-04-14 • via Nuitee
V
Villoutreix • couple • fr
5
Décevant pour un hôtel Mercure au regard de la prestation proposée.
Pros:

L’emplacement et le réceptionniste du jour du départ.

Cons:

Chambre PMR attribuée d’office alors que l’hôtel n’était pas plein.
Équipement sommaire: pas de miroir grossissant.
La réceptionniste du jour d’arrivée.

2026-04-13 • via Nuitee
J
Joanne • family_with_children • fr
9
Pros:

Le grand lit

Cons:

Rien

2026-04-11 • via Nuitee
M
mohamed slim • family_with_children • fr
7
Pros:

petite déception pour le petit déjeuner qui n'est pas à la hauteur d'un hôtel Mercure . on est sur du basique type ibis

Cons:

le petit déjeuner

2026-04-09 • via Nuitee
L
LOVE • couple • fr
7
Pros:

La chambre ,spacieuse,confortable...

Cons:

Le prix du petit dej. Qui n'était pas si extraordinaire.. pas de proposition d'étouffer a la coque,pas de choix vaste .
L'hôtel l'univers est beaucoup moins cher en petit dej. et propose beaucoup plus de produits.

2026-04-08 • via Nuitee
R
rousseau • family_with_children • ca
1
disappointing
Pros:

Nothing

Cons:

It is rated 4 stars but I guess they are not shining anymore… it is old, dusty, dirty in the details… bathroom and bathtub outdated and with significant signs of use.
Area feels not safe… dirty and and damaged…
The parking (15 euros pro night !) is dark, scary, full of spiderwebs and junk, built for micro cars… it is a real maze to access the spot for our hotel with multiple codes that work or not…
Really disappointed …

2026-04-07 • via Nuitee
S
SebLina • solo_traveller • fr
7
2026-04-05 • via Nuitee
C
Chantal • solo_traveller • fr
5
2026-04-01 • via Nuitee
R
Ron • solo_traveller • gb
8
2026-04-01 • via Nuitee
R
RENE • couple • fr
8
Cons:

Acces parking compliqué et sortie déplorable j'ai abîmé ma jante arrière gauche a revoir mettez du caoutchouc sur la bordure gauche

2026-03-29 • via Nuitee
F
Fredy • solo_traveller • fr
9
2026-03-28 • via Nuitee
C
christine • solo_traveller • fr
7
Bien couché bien reposé
Pros:

La grandeur de la chambre

Cons:

Manque de chaleur, les couleurs des murs sont tristes. Les meubles sont tristes. C’est dommage.

2026-03-27 • via Nuitee
R
Romain • solo_traveller • fr
6
Pros:

Le personnel est très aimable.

Cons:

L'emplacement juste à côté des rails (bruyant).
Wifi qui ne fonctionne pas.
Toilette bruyante

2026-03-25 • via Nuitee
L
lamine • solo_traveller • fr
8
2026-03-24 • via Nuitee
A
Alexandre • family_with_children • fr
8
Super séjour
Pros:

L'accueil et le service.
L'emplacement

Cons:

Nous n'avons pas pu modifier la température de la chambre

2026-03-23 • via Nuitee
H
Hadrien • solo_traveller • fr
9
Bon séjour
Pros:

La proximité de l’hyper centre ville
La chambre supérieure

Cons:

Bruyant à l’ouverture des fenêtres (voitures et trains)

2026-03-23 • via Nuitee
F
Frederic • solo_traveller • fr
8
Cons:

pas de restaurant
pas de réponses claire sur le stationnement gratuit environnant

2026-03-23 • via Nuitee
M
Matthäus • solo_traveller • de
7
Pros:

Alles gut

2026-03-23 • via Nuitee
R
ROUSSEAU • couple • fr
9
Pros:

Personnel agréable. Hôtel calme et confortable.

Cons:

Rien.

2026-03-22 • via Nuitee