Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Odors in bathroom
Lack of hot water
Old amenities

Categories

Cleanliness
7.05
Mixed sentiments with mentions of odors and old amenities in some reviews.
Service
8.55
Most reviews praise the hospitable and kind staff.
Location
8.55
Consistently mentioned as a strong positive aspect, with convenient access to transport.
Room Quality
7.55
Some positive mentions of comfort but also indications of needing updates.
Amenities
7.05
Lack of adequate provision in some rooms and limited dining options noted.
Value for Money
8.05
General consensus on good value, but slight concerns about amenities quality.
Food and Beverage
7.55
Breakfast appreciated but some mentioned areas for improvement.
Overall Experience
8.05
Overall positive with enjoyable stays and cultural experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:56

Property Description

Historic Charm and Modern Comforts
Experience the allure of The Atlantic Palace, a historic hotel neighboring Florence Santa Maria Novella Train Station. The 14th-century monastery turned hotel boasts classic rooms with LCD TVs and air conditioning, blending historic charm with modern comforts.

Period Features and Cathedral Views
Immerse yourself in the past with rooms retaining period elements like wooden-beamed ceilings and terracotta floors. Upgrade to enjoy stunning views of Florence's Cathedral from select rooms, adding a touch of magic to your stay.

Generous American Buffet and Central Location
Indulge in a generous American buffet breakfast featuring Tuscan specialties, all enjoyed in a bright room overlooking the internal garden. With a prime location just a 10-minute walk from Fortezza Da Basso exhibition centre, The Atlantic Palace offers both convenience and luxury.

Book now to experience the perfect blend of history and hospitality at The Atlantic Palace.

Important information:

When traveling with pets, please note that an extra charge of EUR 25 per pet, per stay applies.

Please note that some rooms are accessed via steps.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

7.8
Based on 3152 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.05
S
sébastien couple fr
9
2026-08-28 via Nuitee
V
Vittori solo_traveller it
10
Pros:

Camera molto accogliente e silenziosa.
Colazione molto ricca anche per me che sono celiaca...
Ottima posizione per poi spostarsi a piedi

2026-08-27 via Nuitee
D
DJAFAROVA couple md
10
2026-08-26 via Nuitee
M
marianne-karla solo_traveller dk
5
2026-08-26 via Nuitee
T
Tricia couple gb
10
Very happy with the hotel
Pros:

Walking distance to the train station and to the main attractions in Florence. Staff were friendly and room cleaned every day

2026-08-25 via Nuitee
S
silvia couple ar
9
2026-08-24 via Nuitee
R
Rustam couple uz
9
2026-08-24 via Nuitee
S
sanjay family_with_children ru
8
Pros:

Breakfast was good. Room was quiet nice.

Cons:

Never book a family room in this hotel. As they gave us with stairs up and down. Even having lift , after that had to go through many stairs and far away . But they didn’t want to refund my case payment as we refused to stay in that room. After one hour of argument they gave two separate rooms at 11.00pm . Those rooms were good but tired up to fight with them . So stay was not good overall.

2026-08-23 via Nuitee
P
Paolo couple it
10
Pros:

Eleganza e colazione

2026-08-23 via Nuitee
S
Sofie couple dk
9
2026-08-22 via Nuitee
R
Richard couple au
9
Concierge and staff very helpful and a great breakfast
Pros:

Location

Cons:

The old and slow elevator

2026-08-20 via Nuitee
T
Todd family_with_children au
8
Pros:

Very simple to get to from Santa Maria Novella Train station where we arrived from with our two kids. A short stroll to the Duomo, and to central. The staff were genuinely helpful friendly and welcoming. Such a pleasure.

2026-08-17 via Nuitee
A
Alexandre couple fr
10
2026-08-17 via Nuitee
M
Marina family_with_children es
10
2026-08-16 via Nuitee
C
Chris family_with_children us
7
It was OK. Room comfy but super-crowded area
2026-08-16 via Nuitee
F
Falagario solo_traveller it
10
2026-08-16 via Nuitee
M
Magdalena family_with_children pl
6
Lata świetności ma za sobą
Pros:

Pomocna, życzliwa obsługa. Codzienne sprzątanie pokoju. Piękne lobby. Znakomita lokalizacja. Względnie dobry wybór na śniadaniu.

Cons:

Hotel piękny, z olbrzymim potencjałem, niestety jednak bardzo zaniedbany i ewidentnie wymaga odświerzenia. Odrapane meble (łącznie z recepcją) Zapuszczona łazienka, fatalna osłona prysznica - woda wylewa się poza wannę (na szczęście personel nie żałował ręczników i był bardzo pomocny) Wanna duża i wygodna, ale odrapana, na fugach widać pleśń. Lodówka w pokoju raz chłodzi raz nie. Widok z okna na wewnętrzny dziedziniec, można zajrzeć sąsiadom do pokoju, lub obserwować gości przy stolikach w restauracji na parterze. W oknach tylko ciężkie zasłony bez widocznych na zdjęciach firanek. Brudna klimatyzacja. Na korytarzach stara, wytarta wykładzina. Wyraźnie było słychać odgłosy z pokoju na wyższym piętrze (wibracje budzika w telefonie) oraz odgłos spływającej wody w rurach. Podobno jest jakiś widokowy taras, ale nie zostaliśmy o nim niestety poinformowani. Z jednej strony wydawać by się mogło, że hotel powinien być naprawdę luksusowy, ładne wyposażenie, ale z drugiej strony ewidentnie lata świetności i zadbania ma za sobą. Z uwagi na warunki nie przyjechałabym tutaj kolejny raz niestety.

2026-08-14 via Nuitee
C
CELINE solo_traveller fr
9
Pros:

Emplacement exceptionnel, petit déjeuner parfait.
Le personnel est aux petits soins pour le port des bagages, le parking, le service ...c'est très appréciable

2026-08-14 via Nuitee
C
caterina solo_traveller it
9
2026-08-14 via Nuitee
A
Anastasiia family_with_children it
5
2026-08-13 via Nuitee