Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Outdated room facilities
Variable quality in amenities

Categories

Cleanliness
6.8
Some reviews indicate cleanliness issues, like dust and bathroom mold.
Service
7.8
Most reviews mentioned friendly and helpful staff.
Location
8.3
Many reviews praised the location as convenient and close to various amenities.
Room Quality
6.3
Several reviews pointed out that the rooms were outdated and in need of renovation.
Amenities
7.3
Amenities like breakfast and parking received positive feedback, although some equipment needs renewal.
Value for Money
6.8
Perceived value might not meet the expectations set by the hotel's pricing and star rating.
Food and Beverage
7.8
Breakfast received positive remarks, but the restaurant quality was noted to be inconsistent.
Overall Experience
7.3
General sentiment was positive, but issues such as room quality affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:29

Property Description

Convenient Location
Situated between Paris and Disneyland, Novotel Créteil Le Lac offers easy access to both city attractions and natural scenery, with Creteil Lake and its park just steps away.

Modern Amenities
Enjoy a range of amenities including a restaurant, bar, swimming pool, and private parking. The hotel also provides versatile meeting rooms for various events.

Proximity to Key Locations
With Europarc a short drive away and important establishments like Henri Mondor Hospital and Maisons Alfort's Veterinary School in the vicinity, the hotel is perfectly positioned for business and leisure travelers alike.

Experience comfort and convenience at Novotel Créteil Le Lac - book your stay now for a memorable trip.

Important information:

Please note that children under 16 years old can enjoy breakfast for free. Guests are required to show a photo ID and the credit card used to make the reservation upon check-in. Please note that the common area are under renovation but no nuisance should be experience by guests.

Our pool is closed during winter season and will reopen when good weather will be back. Exact dates will be communicated latelySwimming pool: Closed from Wed, Apr 1, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1455 reviews
Cleanliness: 6.8
Service: 7.8
Location: 8.3
Room Quality: 6.3
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 7.3
M
Maria • solo_traveller • ch
6
Pros:

Metro a circa 15- 20 minuti a piedi e diverse fermate di bus nelle vicinanze.( la strada per raggiungere la metro, molto trafficata e rumorosa, poco adatto al rientro a piedi di sera e soprattutto con bambini. Consiglio di andare muniti di auto, ampio parcheggio.

Cons:

La struttura è "consigliata per le famiglie", in effetti ottima la vicinanza al lago e il parco, ma l' hotel in se' non è adatto ai bambini, fondamentalmente è per conferenze e seminari.
Non conoscendo lo standard degli hotel francesi, ma di altri paesi, ritengo questo un 4 stelle con standard di 3. Minibar spento e vuoto, luminosità in camera molto scarsa, mobili danneggiati, e scarsi, assenza di un armadietto,la struttura nel complesso necessita ristrutturazione.
Servizio ristorante da riorganizzare decisamente. Scarsa professionalità del personale.

2026-05-02 • via Nuitee
S
Sylvain • solo_traveller • fr
8
2026-04-30 • via Nuitee
D
Damzo • family_with_children • nl
6
tegenvaller
Pros:

omgeving en ontbijt

Cons:

hotelkamer was erg warm, zonder airco, daarom niet goed geslapen.
Personeel spreekt weinig tot geen engels, daarom is communicatie moeilijk

2026-04-26 • via Nuitee
L
Larson • solo_traveller • fr
9
2026-04-22 • via Nuitee
L
Larson • solo_traveller • fr
9
2026-04-22 • via Nuitee
D
dermont • couple • fr
2
Très décevant
Pros:

L’emplacement

Cons:

Quand on propose des baignoires le concept c’est de pouvoir prendre un bain ce qui n’a pas été le cas puisque le bouchon ne ferme pas. De plus le café en chambre n’était pas buvable (on aurait dit du charbon, ça devait faire longtemps que les sticks étaient en chambre)
Je vais d’ailleurs faire une réclamation auprès de l’établissement

2026-04-21 • via Nuitee
S
Saidur • solo_traveller • ca
9
Overall good
Pros:

Neighborhood

Cons:

NA

2026-04-20 • via Nuitee
A
Adjiski • solo_traveller • mk
9
2026-04-19 • via Nuitee
F
Fawzi • solo_traveller • fr
7
Pros:

Emplacement

2026-04-18 • via Nuitee
A
Alina M • solo_traveller • ro
8
Pros:

Personalul este foarte amabil. Micul dejun, deși nu foarte variat, a fost bun. Restaurantul foarte bun.
Zona este frumoasa și liniștită.

Cons:

Mobilierul foarte vechi și patul destul de incomod.
Camera, și băile, au nevoie de renovare.
Departe de centrul Parisului, cam o ora și jumătate cu diferite mijloace de transport.

2026-04-17 • via Nuitee
N
Nadège • solo_traveller • fr
10
Pros:

Chambre spacieuse
Hôtel calme
Vue agréable
Propreté
Literie confortable

2026-04-17 • via Nuitee
R
Ramesh • family_with_children • ch
5
2026-04-16 • via Nuitee
F
Fleur Erbeia • family_with_children • ch
6
Pros:

Le lit était très confortable et la salle de bain propre.
Le hall d'accueil est accueillant.

Cons:

La propreté de la moquette de la chambre était plus que douteuse, pleine de tâches. Pour un 4 étoiles, c'est vraiment moyen.
Il faisait très chaud dans la chambre et nous avons voulu baissé le niveau de la climatisation. Résultat, il faisait encore plus chaud car il aurait fallu appeler la réception pour qu'elle demande au technicien d'adapter la température. En tant que clients, nous aurions aimé être averti de cela lors de la prise de la chambre.

2026-04-15 • via Nuitee
Y
Yirga • solo_traveller • gb
3
They changed me unexpected charge like breakfast and city tax that I didn’t know when I booking.com
Pros:

I like cleaning my bedroom every day cleaning

Cons:

The swimming pool not open. I paid including breakfast but they charge me each day.

2026-04-14 • via Nuitee
• solo_traveller • de
5
2026-04-13 • via Nuitee
S
SOPHIE • family_with_children • fr
8
Bon hôtel qui commence un peu à vieillir
Pros:

La chambre face au lac, la taille de la chambre

Cons:

L'hôtel aurait besoin d'un.petit rajeunissement, literie un.peu dur à notre goût.
Le service au restaurant est très long

2026-04-11 • via Nuitee
L
Lamia • couple • fr
2
2026-04-10 • via Nuitee
L
Lamia • couple • fr
2
2026-04-10 • via Nuitee
S
Setan • family_with_children • fr
9
2026-04-06 • via Nuitee
A
Ashmi Alida • solo_traveller • fr
7
2026-04-05 • via Nuitee