Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Hotels
Accor
8.4 (23 reviews)
Avenue Arc-de-meyran, Aix-en-Provence, Bouches-du-Rhone, 13100 , Aix-en-Provence , FR

Pets allowed

Facilities

Meeting rooms
Front entrance ramp
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Excellent staff
Comfortable stay
Cons:
Dirty bathroom
Dated rooms

Categories

Cleanliness
6.56
There was a mention of a dirty bathroom with mold, which is unacceptable.
Service
9.53
Staff were all excellent and friendly.
Location
9.07
Conveniently located near the park and ride for access to the city center.
Room Quality
8.02
Rooms were described as dated and had some limitations.
Amenities
8.55
The pool is small but pleasant, and towels are available from reception.
Value for Money
9.01
Very comfortable hotel for a reasonable price.
Food and Beverage
7.56
Breakfast was good, but improvements could be made to beverage options.
Overall Experience
8.93
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:52

Property Description

Discover the charming Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères, a delightful retreat nestled in the heart of Aix-en-Provence.

Recreational Haven
Unwind at our seasonal outdoor pool, perfect for a refreshing dip on warm days. Take in stunning views from the terrace and garden, offering a peaceful escape in a picturesque setting.

Exquisite Dining
Savor the flavors of French cuisine at our on-site restaurant, Mozami, where you can enjoy meals against the backdrop of our lush garden. Room service is available for those nights you want to relax in the comfort of your room.

Business Ready
With 1938 square feet of flexible meeting space and a fully-equipped business center, we cater to both leisure and corporate travelers, ensuring your events are a success.

Book now and elevate your stay in Aix-en-Provence!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 23 reviews
Cleanliness: 6.56
Service: 9.53
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 9.01
Food and Beverage: 7.56
Overall Experience: 8.93
I
Ian partner
8
Pros:

The hotel is on the outskirts of Aix. Around a 40 minute walk, mainly uphill, to the centre. However, it is near to the Krypton park and ride where you can catch shuttle bus A into the centre. Just use a credit card to tap on when you board.

The hotel has a motel feel about it with dated rooms down long corridors. An empty fridge, save a single bottle of complementary water awaits you, which is useful for chilling your own choice of drinks.

The pool is small but pleasant and sits to the side of a pleasant courtyard. Towels for the pool are available from reception.

The staff were all excellent.

2025-09-19 via Nuitee
C
Cécile
10
Parfait !
Pros:

Un super séjour en famille, la literie est de qualité, le petit déjeuner aussi. Le personnel est agréable et bienveillant.

2025-08-24 via Nuitee
C
CAROLINE
10
Très bien situé
Pros:

Nous avons bien apprécié cette halte à Aix ! Accueil, nuit agréable malgré l’autoroute toute proche - les chambres sont très bien insonorisées +++, on n’entend rien ! Petit dej complet, terrasse extérieure agréable.

Étonnant que pour ce standing d’hôtel le lit soit en 140… comme nous sommes grands tous les deux, un peu serré…

Et les verres en carton et le choix de thé et tisanes pourrait être grandement amélioré !

2025-08-15 via Nuitee
H
Hossam
10
Pros:

Good hotel

2025-08-10 via Nuitee
L
Laurence
6
Pros:

They put me in a handicap room which had a dirty bathroom. Mold everywhere. it was disgusting.

2025-08-08 via Nuitee
A
Alberto family
10
Pros:

Novotel is always a right choice

2025-08-06 via Nuitee
K
Kai family
10
Pros:

Very comfortable hotel for a reasonable price

2025-07-25 via Nuitee
D
Daiki
10
Pros:

こちらはとても良いホテルでした。また来ます!

2025-07-10 via Nuitee
D
Delphine
10
Pros:

Hôtel refait à neuf très récemment, impeccable.
Le personnel est très agréable et de bons services.
La literie est vraiment très confortable.
Le seul minuscule reproche serait la proximité avec la 4 voies. Une bonne insonorisation des huisseries à empêcher tous problèmes de bruit. Ceci largement compensée par la qualité de la prestation hôtelière et de l’extérieur de l’hôtel en bordure de rivière.

2025-04-09 via Nuitee
J
Jean Philippe
10
Je recommande
Pros:

Très bon hotel, personnel très professionnel.
Un séjour agréable

2025-01-02 via Nuitee
J
Jean Philippe
10
Pros:

Hotel confortable, calme, personnel accueillant chaleureux et efficace

2025-01-01 via Nuitee
A
anne-laure
8
Pros:

Ras

2024-12-29 via Nuitee
M
Marguerite partner
8
Pros:

Très bien
Nous avons séjourné plusieurs fois dans cet hôtel
Très bien situé pour accès autoroutiers
Très bon petit déjeuner

2024-12-08 via Nuitee
M
Mialisoa family_with_children
8
Pros:

Accueil très chaleureux. Nous avons passé un bon séjour dans cet hôtel. L’accueil était très sympathique.

2024-11-12 via Nuitee
Y
Yusra
10
Pros:

Muy buen hotel

2024-10-11 via Nuitee
A
aurelie
4
Pros:

tristoune. bruyant. isolé de tout

2024-10-08 via Nuitee
A
Astrid
4
Pros:

Poor food selection
Wine and bar selection also poor
The hotel majors on conferences

2024-09-07 via Nuitee
V
Verified traveler
10
Parfait !
Pros:

Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude.

2024-08-01 via Nuitee
V
Verified traveler
10
Parfait !
Pros:

Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude. On recommande.

2024-08-01 via Nuitee
R
Regis
6
Pros:

Chambre rénovée mais triste sans saveur
Couloir authentique de la création de cet hôtel
Pas de bouteille d eau dans le réfrigérateur
Loin des standards novotel

2024-07-06 via Nuitee