Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and well-appointed rooms
Friendly and helpful staff
Great location
Good amenities including pool and sauna
Varied and quality breakfast
Cons:
Noise issues
Bedding comfort could be improved
High pricing during peak seasons

Categories

Cleanliness
8.1
Guest reviews mention clean and well-appointed rooms, but some concern over noise levels.
Service
8.6
Staff described as friendly and helpful across multiple reviews.
Location
8.4
Convenient location close to city center, noted in several reviews.
Room Quality
8
Rooms are generally good but noted some dissatisfaction with bedding comfort and temperature control.
Amenities
8.3
Good amenities like pool and sauna appreciated by guests.
Value for Money
7.9
Some guests felt prices were high for the offerings, especially in summer.
Food and Beverage
8.7
Breakfast praised for variety and quality.
Overall Experience
8.4
Most guests had a pleasant experience and expressed willingness to revisit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:26

Property Description

Modern and Spacious Rooms: Experience comfort and style in our modern rooms with en-suite bathrooms, LCD TV, and convenient amenities like a mini fridge and tea/coffee facilities.

Gourmet Dining: Indulge in a variety of international dishes and light snacks at our Gourmet Bar, or treat yourself to a relaxing afternoon tea.

Convenient Location: Situated near historic landmarks and just a short stroll from the city centre, Novotel York Centre offers easy access to top attractions like York Minster, York Racecourse, and the University of York.

Ready to experience luxury and convenience in the heart of York? Book your stay at Novotel York Centre now.

Important information:

Please note that the pool is available from 07:00 to 22:00 and is subject to availability. Please contact the property in advance to check the availability of the pool.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8.3
Based on 7495 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.4
Room Quality: 8
Amenities: 8.3
Value for Money: 7.9
Food and Beverage: 8.7
Overall Experience: 8.4
S
Sawyers • family_with_children • gb
10
2026-09-19 • via Nuitee
D
Damasceno • solo_traveller • gb
7
Pros:

The staff are very polite and helpful. The facilities are comfortable.

Cons:

The room I got didn't smell good.

2026-09-19 • via Nuitee
S
Sawyers • family_with_children • gb
10
Welcoming, warm, spacious, friendly
Pros:

Good location

2026-09-19 • via Nuitee
J
Jean-Pierre • couple • be
8
2026-09-18 • via Nuitee
N
Nora • solo_traveller • gb
7
For a short stay it was very pleasant.
Pros:

Found the staff helpful, room comfortable, very nice food on offer in the hotel

Cons:

To use the pool there was no robe or slippers available, this would be a nice addition so one could change then shower in ones room after a swim.

2026-09-18 • via Nuitee
A
Alison • couple • gb
7
Great location, staff were helpful and friendly
Pros:

Location

Cons:

Tired decor, corridors and carpets

2026-09-18 • via Nuitee
L
Lali Ranvir • couple • nz
8
2026-09-17 • via Nuitee
J
James • couple • gb
1
Awful
Pros:

Nothing

Cons:

Everything, the place is a dump. Avoid!

2026-09-17 • via Nuitee
A
Amy • solo_traveller • gb
8
2026-09-17 • via Nuitee
I
Iftekhar • family_with_children • gb
8
2026-09-17 • via Nuitee
K
Katy • couple • gb
10
Warm welcome and clean hotel throughout
Pros:

Clean and spacious

Cons:

NA

2026-09-17 • via Nuitee
S
Simon • couple • gb
5
Pros:

Location

Cons:

Too impersonal, serving coahc tours, business people etc.

2026-09-16 • via Nuitee
A
Ayron • couple • gb
10
2026-09-16 • via Nuitee
M
Martin • couple • gb
10
the staff were wonderful, it was our anniversary and they left us a treat in our room
Pros:

Happy, friendly, lovely decor and great access to city, we have stayed before years ago

Cons:

Only 30 mins in the pool didn’t seem worth it so we gave it a miss

2026-09-15 • via Nuitee
D
Dackombe • solo_traveller • gb
9
2026-09-15 • via Nuitee
E
ELLA • solo_traveller • gb
10
Pros:

Everything.
The location, the room was big and very comfortable bed and a desk to work

Cons:

Nothing

2026-09-15 • via Nuitee
L
Laura • solo_traveller • gb
10
2026-09-14 • via Nuitee
C
Chris • couple • gb
8
We will definitely be coming back for our next visit to York
Pros:

Staff were amazing good resources comfortable

2026-09-14 • via Nuitee
A
Andrew • solo_traveller • gb
7
Pros:

Location. Comfort.

Cons:

Very big and quite empty.

2026-09-14 • via Nuitee
A
Alison • couple • gb
10
A smooth stay! Simple friendly atmospheric stay!
Pros:

Absolutely beautiful and the staff were very friendly. I had booked the hotel for my other half for his sixtieth birthday as a surprise. He was well impressed!

Cons:

The whole place has an amazing friendly feel to it. Would definitely go again! A ten minute walk to the centre.Nothing is too much trouble for the staff and definitely go the extra mile!

2026-09-14 • via Nuitee