AC Hotel by Marriott Kuala Lumpur

Hotels
•
AC Hotels by Marriott
8.7 (3499 reviews)
9 Jalan Lumut, Off Jalan Ipoh , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Spacious rooms
Convenient location
Cons:
Weak internet connection
Limited food variety
Noise from nearby train

Categories

Cleanliness
8.49
Generally clean environment noted, but issues with specific room cleanliness and maintenance raised.
Service
9.26
Exceptional service highlighted throughout the stay, particularly in attentive and polite staff.
Location
8.8
Convenient location for city exploration, nearby shopping, and public transport access.
Room Quality
8.75
Rooms described as spacious and comfortable, although some comments on size of beds.
Amenities
8.78
Good amenities overall, but some notes on the need for more pool lounges.
Value for Money
8.74
Good value for the services and comfort provided compared to other hotels at a higher rating.
Food and Beverage
7.79
Mixed reviews on breakfast options, needing improvement in variety and quality.
Overall Experience
8.96
Overall positive experience with a pleasant stay and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Convenient Location
AC Hotel by Marriott Kuala Lumpur is perfectly situated between Titiwangsa LRT Station and KL Monorail Station, providing easy access to popular attractions like Putra World Trade Center and Bukit Bintang shopping area.

Modern Amenities
Enjoy a comfortable stay in the hotel's modern rooms equipped with flat-screen cable TV, ironing facilities, and safety deposit boxes. Relax in the en suite bathrooms with complimentary toiletries and slippers.

Dining Options
Savor a mix of Asian and Western cuisine at the in-house restaurant or grab a drink at the bar. For a quick pick-me-up, head to Barista Coffee Bar for light refreshments throughout the day.

To experience comfort and convenience in the heart of Kuala Lumpur, book your stay at AC Hotel by Marriott now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 10 per day.

Location

Guest Reviews

8.7
Based on 3499 reviews
Cleanliness: 8.49
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.96
S
Sirojuddin • solo_traveller • my
10
everything was good here
Pros:

everything

Cons:

nothing

2026-05-09 • via Nuitee
N
Nurul • couple • my
10
2026-05-08 • via Nuitee
N
nuno • family_with_children • my
10
Pros:

The environment so close to middle town in kl

Cons:

Nothing, so perfectly

2026-05-08 • via Nuitee
W
William • solo_traveller • my
8
2026-05-08 • via Nuitee
T
Tseng • extended_group • tw
8
overall good
Pros:

The experience of our stay was overall good! The staffs were nice and helpful. I didn't remember the staff's name quite clear but I would like to point out that the staff (maybe called Amelie?) cleaning our room was especially friendly and thoughtful!

Cons:

The fact that there's no laundry room at the hotel was quite disappointing. The fee for laundry service was also too expensive which made our stay a bit difficult. That might be something holds me back from re-visiting the hotel in the future.

2026-05-05 • via Nuitee
N
Nana Arina • couple • my
8
Pros:

Simple cozy and many variety food stalk around it , and very near to sunway putra mall ❤️🫶🏻

2026-05-04 • via Nuitee
D
David • couple • my
9
Fairly good value outside of public holidays & peak season.
Pros:

Clean & good staff.

Cons:

Few good restaurants around.
Abit far from shops & restaurants. Used grab but a bit of distance .

2026-05-04 • via Nuitee
S
Sirojuddin • solo_traveller • my
8
Pros:

location..staff ..room

Cons:

the hotel should exchange iron board n iron in the room...seems that we pay the room hopefully will get the facilities in good condition

2026-05-04 • via Nuitee
G
G Revathi • solo_traveller • my
10
2026-05-04 • via Nuitee
A
Aljalbi • couple • iq
9
كانت جيده ومريحه
Pros:

الفندق جيد جداً من نايحه النضافه والاستقبال والموظفين

2026-05-04 • via Nuitee
T
TORU • solo_traveller • jp
7
2026-05-04 • via Nuitee
S
SunSport1066 • family_with_children • th
9
A good hotel in KL that would suit most people, couples, and families.
Pros:

Everything was pretty good at this hotel as you should expect from a hotel with "Marriott" in the name. It's in a good location close to public transport / train. Plenty of good restaurants around the hotel serving Malaysian food. The hotel restaurant is fine.

Cons:

There was nothing we didn't like really. Everything was fine. Any negatives would only be nitpicking.

2026-05-04 • via Nuitee
A
Aliff • couple • my
10
Mantap padu surrrr
Pros:

Bilik yang luas dan selesa. Bilik pun bersih staff hotel semua friendly.

Cons:

NA

2026-05-03 • via Nuitee
A
Ann Amin • solo_traveller • my
9
Superb. Improvement on waiting time is appreaciated.
Cons:

Check-in process could be made faster: Standing behind 2 guests for more than 10mins each guest (1 of them took 13mins), something need to be looked into. However, mine only took 5 mins, could be because prior payment already made online.

2026-05-03 • via Nuitee
W
Wen Tzu • extended_group • tw
9
讚。
Pros:

打掃人員 (六樓的) 記得叫 Adimin 之類的，人很好，態度很好，讓整個旅行開心很多。
隔音很好、每天都打掃、保全多安全、整體體驗很好。

Cons:

雖然泳池很小，沒有什麼景，想要出片的人會失望。但除此之外，整體還是很不錯的。

2026-05-03 • via Nuitee
M
MUNA • family_with_children • my
9
Pros:

Easy to access to mall..highway..foods

Cons:

Nope...

2026-05-03 • via Nuitee
Z
Zura34 • solo_traveller • my
10
Pros:

staff very responsive and good seevice

Cons:

Everything,i would come back and stay Ac hotel Again.tq

2026-05-01 • via Nuitee
S
Souhaila • couple • fr
8
Pros:

confortable

Cons:

l’emplacement très éloigné du centre

2026-04-30 • via Nuitee
M
Maryam • solo_traveller • pk
10
My Happy Times at Marriot Ac KL
Pros:

Cleanliness of the room was out of the world . Room layout was spacious and bright.
It was so nicely done that I assumed that rooms were newly inaugurated ...boy Abdullah was making an cleaning rooms in a great way. His hard work impressed me. Crystal clear potable water bottles were given as and when we wanted. Ample space for clothes hanging was available. We were efficiently given the items when we requested for any ...

Sofa in room was good size and view of KL was out of the world from window. Security feature in lift and outside were great. Reading corner was a great facility with books.

Staff was kind and welcoming.

Only thing that I missed is a fresh fruit juices corner in breakfast and mango 🥭 sticky rice, pineapple 🍍 fried rice in morning. Cold coffee was also missed. Also a limited snacks and good options like Maatcha latte , mango sticky rice to remain available for late night enjoyment.

Staff works hard for good image of hotel. Reception staff , I have forgotten the name of guy who checked us in, was also very efficient.

I have recommended to my family and colleagues to go to happening KL and stay at this hotel.

I am looking forward to probably visit again this year for some more days in their KL and Ipoh property. I hope I will get same warmth and good rates for a longer stay.😎

Last but not least in breakfast lounge , Mr. Arshad was very kind and I always saw him working hard with smile..i.dont know the name of guy who was on eggs station he made very tasty omelette as per our request.

Cons:

I have mentioned above. Mine was great experience.

2026-04-30 • via Nuitee
M
Muhanad • solo_traveller • sa
9
2026-04-30 • via Nuitee