AC Hotel by Marriott Kuala Lumpur

Hotels
•
AC Hotels by Marriott
8.7 (3686 reviews)
9 Jalan Lumut, Off Jalan Ipoh , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Spacious rooms
Convenient location
Cons:
Weak internet connection
Limited food variety
Noise from nearby train

Categories

Cleanliness
8.49
Generally clean environment noted, but issues with specific room cleanliness and maintenance raised.
Service
9.26
Exceptional service highlighted throughout the stay, particularly in attentive and polite staff.
Location
8.8
Convenient location for city exploration, nearby shopping, and public transport access.
Room Quality
8.75
Rooms described as spacious and comfortable, although some comments on size of beds.
Amenities
8.78
Good amenities overall, but some notes on the need for more pool lounges.
Value for Money
8.74
Good value for the services and comfort provided compared to other hotels at a higher rating.
Food and Beverage
7.79
Mixed reviews on breakfast options, needing improvement in variety and quality.
Overall Experience
8.96
Overall positive experience with a pleasant stay and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Convenient Location
AC Hotel by Marriott Kuala Lumpur is perfectly situated between Titiwangsa LRT Station and KL Monorail Station, providing easy access to popular attractions like Putra World Trade Center and Bukit Bintang shopping area.

Modern Amenities
Enjoy a comfortable stay in the hotel's modern rooms equipped with flat-screen cable TV, ironing facilities, and safety deposit boxes. Relax in the en suite bathrooms with complimentary toiletries and slippers.

Dining Options
Savor a mix of Asian and Western cuisine at the in-house restaurant or grab a drink at the bar. For a quick pick-me-up, head to Barista Coffee Bar for light refreshments throughout the day.

To experience comfort and convenience in the heart of Kuala Lumpur, book your stay at AC Hotel by Marriott now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 10 per day.

Location

Guest Reviews

8.7
Based on 3686 reviews
Cleanliness: 8.49
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.96
A
amal • extended_group • fr
8
Très belle prestation pour un prix très abordable
Pros:

Hôtel très propre personnel très souriant et agréable et professionnel ! Chambre très spacieuse avec tout les équipements .rapport qualité prix au top !!!!

Cons:

Le quartier autour de l’hôtel pas fou , mais très accessible via le métro et/ou en Grab donc un petit détails finalement

2026-07-25 • via Nuitee
R
rahman • couple • my
9
2026-07-25 • via Nuitee
R
Rui • solo_traveller • my
9
Worth the stay here
Pros:

The space of the room, definitely spacious enough for 2 people, for the price. Loved the shampoo used as well very fruity. Breakfast was good too and have slight changes for 2 different days.

Cons:

You may heard a lot of the lrt sound since it was just at the side of the lrt station. Breakfast could have more variety on the food (like chicken and beef sausages)

Oh and also the car park lift, please fix it ASAP as it is very important for people who need to carry their luggage from the basement.

2026-07-25 • via Nuitee
N
Nur Farihin Binte • couple • sg
8
Wonderful location and superb room
Pros:

Location and cleanliness

Cons:

Noisy surroundings, esp the karaoke/music at night

2026-07-24 • via Nuitee
M
Muhammad Hafiz • couple • my
9
2026-07-22 • via Nuitee
H
Hirantha • couple • au
8
Pros:

Location

Cons:

Convenient

2026-07-21 • via Nuitee
L
LunaeMia • solo_traveller • it
10
Pros:

Tutto perfetto. Le camere sono stupende e pulitissime. Se vi piace passeggiare riuscirete a raggiungere tutti i punti d'interesse a piedi con una passeggiata di una mezz'ora. Personale gentile e colazione buonissima e varia

Cons:

Nulla

2026-07-21 • via Nuitee
I
Ilario • couple • it
8
2026-07-21 • via Nuitee
Y
Yehor Miaus • solo_traveller • pt
10
Amazing
Pros:

The room was spacious and clean, with a very comfortable double bed. The service was excellent, with daily cleaning and fresh water refills, and the staff were very kind and polite. The only minor downside was some air conditioner noise outside the window, but I was so tired after walking around the city that I fell asleep pretty quickly anyway. I would definitely recommend this hotel.

2026-07-20 • via Nuitee
J
JINGHAN • couple • cn
10
2026-07-20 • via Nuitee
I
Ilhem • extended_group • fr
9
Top !
Pros:

L accueil la propreté le p’tit dej le personnel les équipements en faite tout 👍

Cons:

Rien

2026-07-20 • via Nuitee
M
Muhammad • couple • my
8
Enjoy the stay
Pros:

Spacious room and nice comfort bed.

Cons:

Please add more TV channel with a lot off variety.

2026-07-20 • via Nuitee
A
Abin • solo_traveller • au
9
Enjoyed our stay
Pros:

Big and spacious

Cons:

Food, cleanliness and location

2026-07-18 • via Nuitee
M
Malvika • solo_traveller • sa
10
2026-07-18 • via Nuitee
L
LOH • solo_traveller • my
10
2026-07-18 • via Nuitee
R
Radek • couple • cz
9
Rozhodně můžu hotel doporučit.
Pros:

Velmi klidný pokoj, pohodlné postele, čisto, funkční a účiná klimatizace, příjemný a nápomocný personál

Cons:

Snad jen lokalita, trochu dal od města, ale zase zastávka vlaku par kroků od hotelu, takže nebyl žádný problém s dostupností. Nepříliš voňavý šampon na vlasy 🙂

2026-07-18 • via Nuitee
P
Pavel • solo_traveller • ru
8
Pros:

Comfortable room, good gym and 2 min walking from Titiwangsa metro

Cons:

Terrible breakfast for non Malays and bad service. Asked 3 times to take laundry bag and never got it. pool is quite small

2026-07-18 • via Nuitee
N
Norshafiqah • solo_traveller • my
9
2026-07-17 • via Nuitee
W
Westwood • solo_traveller • gb
8
Beautiful, clean and modern hotel. Pleasant comfortable stay.
Pros:

This hotel is superb value for money. The room was beautiful, clean and very comfy. The staff were also very friendly and helpful and the breakfast had a lot of choice. I had a pleasant stay.

Cons:

This isn't the hotels fault, but the customers at the breakfast buffet act like vultures. And they were too understaffed to keep on top of the mess. I'd recommend going down first thing to avoid the rush.

The gym is small and outdated.

2026-07-17 • via Nuitee
H
Hsin Chuan • family_with_children • tw
3
2026-07-17 • via Nuitee