AC Hotel by Marriott Kuala Lumpur

Hotels
•
AC Hotels by Marriott
8.7 (3428 reviews)
9 Jalan Lumut, Off Jalan Ipoh , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Spacious rooms
Convenient location
Cons:
Weak internet connection
Limited food variety
Noise from nearby train

Categories

Cleanliness
8.49
Generally clean environment noted, but issues with specific room cleanliness and maintenance raised.
Service
9.26
Exceptional service highlighted throughout the stay, particularly in attentive and polite staff.
Location
8.8
Convenient location for city exploration, nearby shopping, and public transport access.
Room Quality
8.75
Rooms described as spacious and comfortable, although some comments on size of beds.
Amenities
8.78
Good amenities overall, but some notes on the need for more pool lounges.
Value for Money
8.74
Good value for the services and comfort provided compared to other hotels at a higher rating.
Food and Beverage
7.79
Mixed reviews on breakfast options, needing improvement in variety and quality.
Overall Experience
8.96
Overall positive experience with a pleasant stay and would recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Convenient Location
AC Hotel by Marriott Kuala Lumpur is perfectly situated between Titiwangsa LRT Station and KL Monorail Station, providing easy access to popular attractions like Putra World Trade Center and Bukit Bintang shopping area.

Modern Amenities
Enjoy a comfortable stay in the hotel's modern rooms equipped with flat-screen cable TV, ironing facilities, and safety deposit boxes. Relax in the en suite bathrooms with complimentary toiletries and slippers.

Dining Options
Savor a mix of Asian and Western cuisine at the in-house restaurant or grab a drink at the bar. For a quick pick-me-up, head to Barista Coffee Bar for light refreshments throughout the day.

To experience comfort and convenience in the heart of Kuala Lumpur, book your stay at AC Hotel by Marriott now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 10 per day.

Location

Guest Reviews

8.7
Based on 3428 reviews
Cleanliness: 8.49
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.96
R
Rover2329 • Business • Penang Island, Penang
10
Excellent stay at AC Hotel KL
Pros:

Great stay, superb room and excellent excellent customer service from Mr Monshad fron desk and all team members of AC Hotel Kuala Lumpur keep up the great work

2026-04-11 • via Tripadvisor
D
Denitsa • family_with_children • ie
9
Very good hotel!
Pros:

Very comfortable and clean good sized room with everything that is expected from a good 4 star hotel! Comfortable bed, good breakfast, very polite staff. I recommend!

Cons:

The only down side is the noise at night from the train that passes nearby.

2026-04-11 • via Nuitee
E
eliass • couple • fr
10
2026-04-10 • via Nuitee
T
Talgat • family_with_children • kz
10
2026-04-09 • via Nuitee
A
Azra • couple • my
8
Great stay . Breakfast selection good
Pros:

The room was spacious.

Cons:

The Tv doesn’t have Netflix

2026-04-09 • via Nuitee
Z
Zura34 • solo_traveller • my
10
Best hotel service ever !!
Pros:

Really like the service.. very fast service. All Staff very nice. Definately will come again for sure !!! Well done guys .. 5 stars for the service !!!❤️❤️❤️❤️

Cons:

Should not have any parking cost !!

2026-04-08 • via Nuitee
N
Nurshafiqa • solo_traveller • my
10
2026-04-07 • via Nuitee
N
Naser • couple • sa
7
Pros:

النظافه والخدمات والجوده

Cons:

موقع الفندق

2026-04-07 • via Nuitee
N
Noor • family_with_children • sg
9
Overall, our stay was awesome!! Thank you all!
Pros:

Clean hotel. Staffs were helpful and friendly. I like the way the hotel do their wake up call. They offered a second wake up call too. Location is convenient. About 5 mins walk to Titiwangsa mrt station and its an interchange. Easy access to anywhere by train, avoid getting caught in a traffic jam. A recommended hotel! We will come back when we visit KL again.

2026-04-07 • via Nuitee
S
Shamsudin • solo_traveller • my
8
Clean, spacious and comfortable. Close to MRT & LRT
Pros:

Clean, spacious and comfortable

Cons:

A bit confusing to go by car/ driving

2026-04-07 • via Nuitee
A
Ahmad • solo_traveller • my
10
ok
Pros:

ok

Cons:

ok

2026-04-06 • via Nuitee
A
Andrei • couple • by
7
2026-04-06 • via Nuitee
K
Koh Wei • solo_traveller • my
8
2026-04-05 • via Nuitee
A
Amar • solo_traveller • sa
8
Overall experience was very good. Would definitely stay again.
Pros:

The breakfast was fabulous. The room was also cozy.

Cons:

Parking Cost and Other Hidden Cost i.e. tourism tax etc, which were not shown while booking.

2026-04-05 • via Nuitee
P
Prakashan • solo_traveller • in
9
2026-04-04 • via Nuitee
N
Nik Aini • extended_group • my
7
Worth money spent
Pros:

Attentive staffs
Cleanliness
Location

Cons:

Dont like to see room guests enter
Coffee house wearing pyjamas during breakfast

2026-04-04 • via Nuitee
N
Naser • couple • sa
10
Pros:

النظافه والخدمه

Cons:

المبلغ وصوت القطار

2026-04-04 • via Nuitee
M
Meng Chee • couple • my
8
The stay was good but breakfast and Wi-Fi could be improved.
Pros:

Location, amenities of hotel. Very able and courteous staff.

Cons:

Poor WI-FI although complained, engineer could not resolve problem. Wi-Fi signal from neighbouring hotel was stronger than in house.

2026-04-04 • via Nuitee
A
Ainul • family_with_children • my
10
2026-04-03 • via Nuitee
M
Mohammed • solo_traveller • ae
10
2026-04-02 • via Nuitee