Econo Lodge Knoxville West - Turkey Creek

I chose this hotel because Booking.com advertised a pool and free breakfast, but upon arrival, we learned that neither was available.

The room was also unacceptable. I had to clean urine from the toilet seat, and the bathtub contained a large amount of hair. As if someone trimmed a couple inches off of their hair. We were provided only one towel and two washcloths, and there was just one small trash can for the entire room. The comforter even had dried mucus smeared on it.

To make matters worse, housekeeping removed our used towels one morning but never replaced them with clean ones, and the bathroom was never cleaned during our stay.

This was a very disappointing experience, and I will not be staying at Econo Lodge again.

Breakfast included on booking.com but then no breakfast provided.

Unfriendly staff about it.

Sleep

It was very dirty; I reserved a non-smoking room, but it smelled strongly of cigarettes—it was awful.

No clean towel i had to go get my o wet but 9th and saw roaches in the room

was told it was a non smoking room and proceeded to find a half smoked cigarette underneath the bed. multiple patched holes in the walls. the room had stains all over the walls. it definitely needs a deep clean and a mold inspection.

The bed was rock hard and horrible on my back, the shower stunk and the room itself was clean but the curtain was broke, there were stains on the walls, tears in the headboard of the bed.

Rooms had roaches and sheets for cover no hot water and tub was broke tv barely worked.

Dirty towel in the bathroom and pillows and covers were so uncomfortable. Property was just ok but not worth the money spent for just one night's stay.