Bernerhof Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
9.6 (433 reviews)
Aeussere Dorfstrasse 37 , Kandersteg , CH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Stunning location and mountain views
Very friendly, helpful and attentive staff/owners
Clean rooms and updated bathrooms in several units
Excellent restaurant and varied, delicious breakfasts
Free on-site parking
Comfortable rooms with balconies in some cases
Ideal base for hiking and close to transport
Guests would recommend and want to return
Cons:
Flies reported in the dining room (summer issue)
Some rooms feel dated and could use modernization
A few bathrooms/showers described as small
Occasional lack of clarity around ordering (e.g., eggs) and on-site facilities

Categories

Cleanliness
9.7
Multiple guests explicitly noted very clean rooms and praised hosts for cleanliness; bathrooms described as updated in some reviews.
Service
9.8
Numerous comments about welcoming, friendly, attentive owners and staff; hosts helped with reservations and made stays memorable.
Location
9.95
Consistently praised as ideal for hiking, with amazing mountain views and proximity to town, trails and the train station.
Room Quality
9
Rooms are comfortable with good views and some updated bathrooms, but a few guests noted rooms feel a bit dated and some bathrooms/showers are small.
Amenities
9.4
Free parking, balcony options and a well-regarded restaurant/breakfast are highlighted; some guests were unaware of facilities (e.g., washing machine).
Value for Money
9.6
Standard quality for this hotel tier (not explicitly discussed in reviews, assigned target overall rating).
Food and Beverage
9.4
Restaurant and breakfasts repeatedly described as excellent, varied and delicious; minor issues reported such as flies in the dining room and some menu/order clarity.
Overall Experience
9.95
Many glowing reports ('exceptional', 'dream getaway', 'will never forget'), with warm hosts and superb views making stays memorable; only small recurring issues noted (mainly dining-room flies).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:47

Property Description

Panoramic Mountain Views:
Nestled in the heart of Kandersteg, the Bernerhof Swiss Quality Hotel offers breathtaking panoramic views of the majestic mountains in the Bernese Oberland. Wake up to the beauty of the Swiss Alps right outside your window.

Luxurious Spa Facilities:
Indulge in relaxation at the hotel's spa area, featuring a sauna, infra-red cabin, multi-sensory showers, and an invigorating ice grotto. Pamper yourself after a day of exploring the mountains with these rejuvenating amenities.

Comfortable Rooms with Modern Amenities:
Each room at Bernerhof boasts a private balcony, a cozy seating area, and a TV. Whether you prefer a soak in the bathtub or a refreshing shower, the private bathrooms cater to your needs. Enjoy a comfortable stay with complimentary WiFi throughout the hotel.

Experience the beauty of the Swiss Alps and unwind in luxury at Bernerhof Swiss Quality Hotel. Book your stay now for an unforgettable mountain getaway.

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note that the property´s restaurant is closed on Wednesdays and Thursdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

9.6
Based on 433 reviews
Cleanliness: 9.7
Service: 9.8
Location: 9.95
Room Quality: 9
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9.4
Overall Experience: 9.95
T
thomas • couple • us
10
Great stay.
Pros:

Excellent

Cons:

Nothing

2026-09-18 • via Nuitee
C
Charles • couple • us
10
A home away from home for our mountain stay.
Pros:

Great view from our balcony room
Very friendly staff
Close to the train station and mountain gondola
A revisit for my husband who was here from the US at the Boy Scout camp 60 years ago

2026-09-17 • via Nuitee
A
Allen • couple • us
10
Excellent location. Exceptional view.
Pros:

Great location. Very large room. Amazing view.

Cons:

Front Desk had slightly limited hours to get help with information about transportation.

2026-09-17 • via Nuitee
C
Clare • solo_traveller • ie
8
Pros:

The central location was excellent with only a few minutes walk to the train station. It was my second time staying in this hotel and i would stay there again. The room was quiet. Staff were helpful and friendly. Breakfast was excellent with a good variety of choice. It was a great place to come back to after a long day's hike.

2026-09-16 • via Nuitee
S
Stephen • couple • us
10
Very friendly staff.
2026-09-13 • via Nuitee
R
Rodolfoggs • solo_traveller • mx
10
Enamorado de Kandersteg
Pros:

La ubicación, céntrica y el precio justo

Cons:

Nada, todo perfecto

2026-09-12 • via Nuitee
N
Niven • solo_traveller • fr
9
Pros:

Le service de restauration était vraiment au top
Le personnel est au petit soin
Et en cuisine, ils se donne à fond pour de belles présentations dans l'assiette

Cons:

C'était l'heure du check in à 14h
L'attente était très longue

2026-09-11 • via Nuitee
J
Julie • couple • fr
10
Une très belle prestation sympathique et professionnelle je recommande fortement merci beaucoup 😊
Pros:

Tout étais parfait, un accueil chaleureux , un endroit magnifique, le personnel était très accueillant avec nous c’était vraiment top 🤩😃

2026-09-09 • via Nuitee
K
Krista • solo_traveller • ca
10
Beautiful stay in the Swiss Alps!
Pros:

Beautiful classic Swiss chalet surrounded by towering mountains and stunning views. Close to quaint shops and the nearby train station. There is an excellent cheese shop a few streets over that’s worth a visit. The hotel restaurant was excellent! I opted for the four course meal and it was delicious - one of the best meals I’ve had in Switzerland! The breakfast buffet was also quite good (plenty of options!) But the true stars are the staff. So kind and helpful. They really made me feel at home and I wish I could have stayed another day.

Cons:

Nothing!

2026-09-09 • via Nuitee
E
Enrico • couple • de
9
Alles topp, gerne wieder!
Pros:

Soweit alles; hervorzuheben ist die Aufmerksamkeit & Servicefreundlichkeit des gesamten Hotel-Personals 👍
Und natürlich: die Umgebung ist grandios!!! Man kann auch draußen sitzen und essen sowie trinken - und das mitten in dieser atemberaubenden Natur-Kulisse 😊

Cons:

Nur eine Steckdose im Bad zum Aufladen des Handys.

2026-09-08 • via Nuitee
D
Dominic • couple • gb
9
2026-09-06 • via Nuitee
L
LeAnn • extended_group • us
10
2026-09-04 • via Nuitee
H
Heung Seok • solo_traveller • kr
9
2026-09-01 • via Nuitee
E
Eddi • solo_traveller • de
9
Pros:

Fast alles.nicht so schön:.Bad ohne Duschzeile (Wanne)

Cons:

S.o. Bad ohne Duschzeile

2026-09-01 • via Nuitee
B
Bessy • solo_traveller • es
10
Todo muy bien 😊
Pros:

Estaba situado en un buen lugar y el desayuno era muy bueno

Cons:

Todo bien 🙂

2026-08-29 • via Nuitee
R
Rosalie • couple • nl
9
Super fijn verblijf gehad
Pros:

De locatie, de grootte van de hotelkamers echt super, fijne balkons

Cons:

Douchen in het bad sprak mij wat minder aan

2026-08-28 • via Nuitee
J
Jürg • solo_traveller • ch
10
2026-08-28 • via Nuitee
E
Esther • couple • nl
8
Geweldige locatie en een fijn hotel
Pros:

Het personeel was echt super vriendelijk! De bedden sliepen heerlijk een de locatie was top. Ook vonden wij het ontbijt heel erg lekker!

Cons:

De badkamer was wel erg krap

2026-08-23 • via Nuitee
C
Camelia Ana • family_with_children • ro
9
A very good 3* hotel.
Pros:

Wonderful view.

Cons:

Te balcony was rather narrow.

2026-08-22 • via Nuitee
H
Helle • family_with_children • ee
10
Väga hubane hea asukohaga hotell
Pros:

Hea asukoht, imeline vaade rõdult mägedele, suurepärane teenindus, stiilne ja hubane hotell

Cons:

Tagasihoidlik hommikusöögi valik, kuid teenindus suurepärane

2026-08-22 • via Nuitee