Bernerhof Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
9.6 (433 reviews)
Aeussere Dorfstrasse 37 , Kandersteg , CH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Stunning location and mountain views
Very friendly, helpful and attentive staff/owners
Clean rooms and updated bathrooms in several units
Excellent restaurant and varied, delicious breakfasts
Free on-site parking
Comfortable rooms with balconies in some cases
Ideal base for hiking and close to transport
Guests would recommend and want to return
Cons:
Flies reported in the dining room (summer issue)
Some rooms feel dated and could use modernization
A few bathrooms/showers described as small
Occasional lack of clarity around ordering (e.g., eggs) and on-site facilities

Categories

Cleanliness
9.7
Multiple guests explicitly noted very clean rooms and praised hosts for cleanliness; bathrooms described as updated in some reviews.
Service
9.8
Numerous comments about welcoming, friendly, attentive owners and staff; hosts helped with reservations and made stays memorable.
Location
9.95
Consistently praised as ideal for hiking, with amazing mountain views and proximity to town, trails and the train station.
Room Quality
9
Rooms are comfortable with good views and some updated bathrooms, but a few guests noted rooms feel a bit dated and some bathrooms/showers are small.
Amenities
9.4
Free parking, balcony options and a well-regarded restaurant/breakfast are highlighted; some guests were unaware of facilities (e.g., washing machine).
Value for Money
9.6
Standard quality for this hotel tier (not explicitly discussed in reviews, assigned target overall rating).
Food and Beverage
9.4
Restaurant and breakfasts repeatedly described as excellent, varied and delicious; minor issues reported such as flies in the dining room and some menu/order clarity.
Overall Experience
9.95
Many glowing reports ('exceptional', 'dream getaway', 'will never forget'), with warm hosts and superb views making stays memorable; only small recurring issues noted (mainly dining-room flies).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:47

Property Description

Panoramic Mountain Views:
Nestled in the heart of Kandersteg, the Bernerhof Swiss Quality Hotel offers breathtaking panoramic views of the majestic mountains in the Bernese Oberland. Wake up to the beauty of the Swiss Alps right outside your window.

Luxurious Spa Facilities:
Indulge in relaxation at the hotel's spa area, featuring a sauna, infra-red cabin, multi-sensory showers, and an invigorating ice grotto. Pamper yourself after a day of exploring the mountains with these rejuvenating amenities.

Comfortable Rooms with Modern Amenities:
Each room at Bernerhof boasts a private balcony, a cozy seating area, and a TV. Whether you prefer a soak in the bathtub or a refreshing shower, the private bathrooms cater to your needs. Enjoy a comfortable stay with complimentary WiFi throughout the hotel.

Experience the beauty of the Swiss Alps and unwind in luxury at Bernerhof Swiss Quality Hotel. Book your stay now for an unforgettable mountain getaway.

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note that the property´s restaurant is closed on Wednesdays and Thursdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

9.6
Based on 433 reviews
Cleanliness: 9.7
Service: 9.8
Location: 9.95
Room Quality: 9
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9.4
Overall Experience: 9.95
J
John • solo_traveller • us
10
Highly recommend this hotel and restaurant. Great place in a spectacular setting!
Pros:

Highly recommend this hotel. Good location with fantastic views of the mountains. The staff are amazing and the restaurant is probably the best in town. Easy walking distance to the lift up to Oeschinensee. Spectacular setting all around.

2026-10-26 • via Nuitee
P
Phisut • couple • th
10
2026-10-17 • via Nuitee
C
Chan • extended_group • sg
10
Pros:

Excellent service. Very friendly staff especially Claudia. We felt very welcomed.

2026-10-16 • via Nuitee
J
John Gillis • couple • ca
8
2026-10-13 • via Nuitee
I
Isabel • extended_group • ch
10
Ein wunderbar rustikales Hotel mit äusserst aufmerksamem Personal. Perfekt zum Auftanken!
Pros:

Es war ein wunderbarer Aufenthalt. Wir kommen wieder. Vielen Dank für die Gastfreundschaft!

Cons:

Es hätte nicht besser sein können.

2026-10-11 • via Nuitee
M
Martin • solo_traveller • ch
10
Perfekter Aufenthalt
Pros:

Sehr freundlicher Empfang. Essen und Service im Restaurant ausgezeichnet, charmante Gastgeberin.
Bravo.

2026-10-09 • via Nuitee
J
Jürg • solo_traveller • ch
10
Schönes Hotel an sehr guter Lage, welches alle meine Wünsche erfüllte.
Pros:

Die sehr gute Lage, die top Ausstattung sowie das familiäre Ambiente.

Cons:

Nichts.

2026-10-09 • via Nuitee
S
Simon • solo_traveller • de
10
Schöner Aufenthalt. Nur zum empfehlen
Pros:

Tolle traditionelle Unterkunft, sowie gute Lage sehr nette Servicekräfte, Inhaber war auch sehr nett freundlich und gutes Frühstück sowie Abendessen

Cons:

- alles war gut

2026-10-08 • via Nuitee
A
Anne • couple • nl
9
Een perfect verblijf voor een prachtige hike
Pros:

Het is een prachtige omgeving met een fantastische gastvrouw. Je voelt je helemaal thuis!

Cons:

Het matras voelde je de vering in. Een wat dikker matras zou fijn zijn.

2026-10-07 • via Nuitee
E
Els • solo_traveller • nl
9
Pros:

De lokatie, het vriendelijke behulpzame personeel. Het eten was voortreffelijk.
Mooie kamer met prachtig uitzicht.

Cons:

De douche, je kunt et niet onderstaan, is te laag. Straal was lekker

2026-10-07 • via Nuitee
T
thomas • couple • us
10
Great stay.
Pros:

Excellent

Cons:

Nothing

2026-09-18 • via Nuitee
A
Allen • couple • us
10
Excellent location. Exceptional view.
Pros:

Great location. Very large room. Amazing view.

Cons:

Front Desk had slightly limited hours to get help with information about transportation.

2026-09-17 • via Nuitee
C
Charles • couple • us
10
A home away from home for our mountain stay.
Pros:

Great view from our balcony room
Very friendly staff
Close to the train station and mountain gondola
A revisit for my husband who was here from the US at the Boy Scout camp 60 years ago

2026-09-17 • via Nuitee
C
Clare • solo_traveller • ie
8
Pros:

The central location was excellent with only a few minutes walk to the train station. It was my second time staying in this hotel and i would stay there again. The room was quiet. Staff were helpful and friendly. Breakfast was excellent with a good variety of choice. It was a great place to come back to after a long day's hike.

2026-09-16 • via Nuitee
S
Stephen • couple • us
10
Very friendly staff.
2026-09-13 • via Nuitee
R
Rodolfoggs • solo_traveller • mx
10
Enamorado de Kandersteg
Pros:

La ubicación, céntrica y el precio justo

Cons:

Nada, todo perfecto

2026-09-12 • via Nuitee
N
Niven • solo_traveller • fr
9
Pros:

Le service de restauration était vraiment au top
Le personnel est au petit soin
Et en cuisine, ils se donne à fond pour de belles présentations dans l'assiette

Cons:

C'était l'heure du check in à 14h
L'attente était très longue

2026-09-11 • via Nuitee
J
Julie • couple • fr
10
Une très belle prestation sympathique et professionnelle je recommande fortement merci beaucoup 😊
Pros:

Tout étais parfait, un accueil chaleureux , un endroit magnifique, le personnel était très accueillant avec nous c’était vraiment top 🤩😃

2026-09-09 • via Nuitee
K
Krista • solo_traveller • ca
10
Beautiful stay in the Swiss Alps!
Pros:

Beautiful classic Swiss chalet surrounded by towering mountains and stunning views. Close to quaint shops and the nearby train station. There is an excellent cheese shop a few streets over that’s worth a visit. The hotel restaurant was excellent! I opted for the four course meal and it was delicious - one of the best meals I’ve had in Switzerland! The breakfast buffet was also quite good (plenty of options!) But the true stars are the staff. So kind and helpful. They really made me feel at home and I wish I could have stayed another day.

Cons:

Nothing!

2026-09-09 • via Nuitee
E
Enrico • couple • de
9
Alles topp, gerne wieder!
Pros:

Soweit alles; hervorzuheben ist die Aufmerksamkeit & Servicefreundlichkeit des gesamten Hotel-Personals 👍
Und natürlich: die Umgebung ist grandios!!! Man kann auch draußen sitzen und essen sowie trinken - und das mitten in dieser atemberaubenden Natur-Kulisse 😊

Cons:

Nur eine Steckdose im Bad zum Aufladen des Handys.

2026-09-08 • via Nuitee