Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise issues
Outdated rooms
Limited parking flexibility

Categories

Cleanliness
8.36
General comments indicate the hotel is clean, though some reviews mention issues with soundproofing.
Service
9.53
Reviews highlight attentive and friendly staff, with many mentioning helpfulness.
Location
9.37
Guests appreciate the convenient location, close to transport and major attractions.
Room Quality
8.32
Some rooms are noted as small or in need of modernization, but generally comfortable.
Amenities
8.85
Amenities such as the spa and fitness options are available, but some guests did not use them.
Value for Money
8.31
Overall good value considering the location and amenities, but some felt prices were slightly high.
Food and Beverage
8.86
Breakfast received positive feedback, although there are some complaints about availability late in the morning.
Overall Experience
8.83
General sentiment is positive with guests enjoying their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:13

Property Description

Historic Building & Convenient Location
Best Western Plus Hotel Genova is housed in a historic building near Via Roma and a stone's throw from Turin's Porta Nova Train Station, offering convenience and charm.

Modern Amenities & Comfort
Each air-conditioned room features a flat-screen TV, free Wi-Fi, and a complimentary bottle of mineral water. Guests can enjoy Sky Vision Gold satellite channels, a tea/coffee maker, and a well-equipped private bathroom for ultimate comfort.

Luxurious Spa & Dining Options
Indulge in the buffet-style breakfast with a variety of options, or grab a drink at the 24-hour coffee bar. For relaxation, guests can access the spa with a sauna, hot tub, and massage room for a truly pampering experience.

Book now to experience a perfect blend of history, comfort, and luxury at Best Western Plus Hotel Genova.

Important information:

Please note the spa is available for an extra fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 2 per hour.

Location

Guest Reviews

8.8
Based on 2699 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
J
Jana • couple • de
10
Pros:

Super Frühstück, nettes Personal, tolle Zimmer. Wir waren voll und ganz zufrieden!

2026-03-07 • via Nuitee
M
michele • couple • it
9
2026-03-07 • via Nuitee
E
Elisabetta • solo_traveller • it
10
Ottimo
Pros:

Ottimo

Cons:

Prodotti per celiaci e intolleranti alla caseina

2026-03-06 • via Nuitee
P
Paolo • family_with_children • it
10
Pros:

L'accoglienza disponibilità dello staff e la comodità della stanza

2026-03-06 • via Nuitee
C
Ciprandi • couple • it
1
2026-03-05 • via Nuitee
R
Robin • solo_traveller • gb
8
Pros:

Staff very nice location was so close to train nice room

2026-03-05 • via Nuitee
E
Edoardo • solo_traveller • it
8
2026-03-05 • via Nuitee
A
andreea • solo_traveller • ro
10
2026-03-05 • via Nuitee
M
Mustafa Burak • family_with_children • tr
10
Tarihin içinde rahat bir konaklama
Pros:

Bina tarihi olmasına rağmen çok temiz ve konforluydu. Tüm çalışanlar ama özellikle resepsiyon çok kibar ve yardımcıydı. Odaların tavan yüksekliği huzur veriyordu

Cons:

Sorun yoktu

2026-03-05 • via Nuitee
C
Claudio • solo_traveller • it
6
Pros:

Posizione comoda e ottima la spa H14

Cons:

Lo spazio della camera era davvero ridotto. Non si poteva aprire la porta del bagno perché c'era il bidet dietro. Il frigobar era vuoto.

2026-03-02 • via Nuitee
M
MANUELA • couple • it
8
2026-03-02 • via Nuitee
J
Jennifer • couple • it
10
Comfortable with good location.
Pros:

Very cozy and comfortable. Great breakfast. Close to the station and about a 15-20 minute walk to everything! We were fortunate to have snagged one of their free parking spots!

Cons:

Would have like a room with a bit of a view.

2026-03-02 • via Nuitee
M
Michele • couple • it
10
Pros:

La stanza è stata preparata con molto anticipo rispetto all'ora indicata soddisfando la mia richiesta. Il personale è molto simpatico, cordiale e disponibile. La camera risultava pulita in modo impeccabile. La posizione strategica vicino alla stazione treni e bus. Colazione buona con scelta fra dolce e salata.

2026-03-01 • via Nuitee
M
Marco • couple • it
10
Super
Pros:

Suite ben accessoriata, pulita e confortevole.

2026-03-01 • via Nuitee
L
Laura • couple • it
8
Hotel molto carino situato in zona strategica e comoda per raggiungere e girare il centro.
2026-03-01 • via Nuitee
A
Andreea Ramona • solo_traveller • it
7
2026-02-28 • via Nuitee
G
Gunes • solo_traveller • tr
10
2026-02-27 • via Nuitee
A
ALPER DENIZ • couple • tr
9
2026-02-27 • via Nuitee
D
Dagnino • couple • it
7
Cons:

La tv non funzionava e a colazione non c'era acqua frizzante

2026-02-27 • via Nuitee
D
Delphine • family_with_children • fr
10
Pros:

Le confort, l’espace, le calme, l’emplacement, l’accueil

2026-02-27 • via Nuitee