Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise issues
Outdated rooms
Limited parking flexibility

Categories

Cleanliness
8.36
General comments indicate the hotel is clean, though some reviews mention issues with soundproofing.
Service
9.53
Reviews highlight attentive and friendly staff, with many mentioning helpfulness.
Location
9.37
Guests appreciate the convenient location, close to transport and major attractions.
Room Quality
8.32
Some rooms are noted as small or in need of modernization, but generally comfortable.
Amenities
8.85
Amenities such as the spa and fitness options are available, but some guests did not use them.
Value for Money
8.31
Overall good value considering the location and amenities, but some felt prices were slightly high.
Food and Beverage
8.86
Breakfast received positive feedback, although there are some complaints about availability late in the morning.
Overall Experience
8.83
General sentiment is positive with guests enjoying their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:13

Property Description

Historic Building & Convenient Location
Best Western Plus Hotel Genova is housed in a historic building near Via Roma and a stone's throw from Turin's Porta Nova Train Station, offering convenience and charm.

Modern Amenities & Comfort
Each air-conditioned room features a flat-screen TV, free Wi-Fi, and a complimentary bottle of mineral water. Guests can enjoy Sky Vision Gold satellite channels, a tea/coffee maker, and a well-equipped private bathroom for ultimate comfort.

Luxurious Spa & Dining Options
Indulge in the buffet-style breakfast with a variety of options, or grab a drink at the 24-hour coffee bar. For relaxation, guests can access the spa with a sauna, hot tub, and massage room for a truly pampering experience.

Book now to experience a perfect blend of history, comfort, and luxury at Best Western Plus Hotel Genova.

Important information:

Please note the spa is available for an extra fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 2 per hour.

Location

Guest Reviews

8.8
Based on 2699 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
R
Rachel • couple • be
10
Bellissimo soggiorno
Pros:

Upgrade sulla camera con una grande camera con jacuzzi e balcone
L’hotel ha una posizione strategica vicino alla stazione, a pochi passi dal centro e ben collegato per andare allo stadio o palasport
La gentilezza del personale

Cons:

Niente

2026-03-28 • via Nuitee
E
enrico • couple • ch
8
Pros:

Position, clean
Staff supportive

Cons:

Old fashion
Room on the main road noisy and bad air

2026-03-27 • via Nuitee
F
Federico • solo_traveller • it
9
2026-03-26 • via Nuitee
L
Liam • solo_traveller • gb
7
Pros:

Location, comfortable bed

Cons:

Was very noisey even at night kids running along hallways, could hear sound from peoples phones. Not sure... maybe i was just unlucky with who was in the rooms next to me

2026-03-25 • via Nuitee
F
Francisco Damián • couple • es
9
Cons:

Prezzo un po alto ma credo que è una cosa di tutta la città

2026-03-25 • via Nuitee
A
Andrea • couple • it
10
Pros:

CAMERA al 5 piano mansardata con travi a vista, vasca enorme in bagno, posizione centralissima vicina alla stazione ma senza grossi fastidi di rumore, spa anche se a pagamento e' stata graditissima, palestra

Cons:

niente

2026-03-24 • via Nuitee
M
Marco • couple • it
9
2026-03-23 • via Nuitee
R
Rachele • family_with_children • be
8
Pros:

Colazione ottima e varia

Cons:

La pulizia della stanza lasciava un pó a desiderare e la doccia era molto piccola e scomoda

2026-03-23 • via Nuitee
L
LAURA • family_with_children • it
9
Soluzione ottimale per visitare Torino all’insegna del comfort
Pros:

Appartamento molto ampio e luminoso, accessoriato e dotato di tutto il necessario per soggiorni sia brevi che lunghi. Posizione centralissima sia per il cuore della città che per la stazione ferroviaria, parcheggio gratuito riservato agli ospiti

Cons:

La temperatura purtroppo è rimasta freddina nonostante la pompa di calore, assenza di ventola in bagno, colazione a pagamento come extra, compensata peró dall’uso cucina

2026-03-22 • via Nuitee
R
Roberto • couple • it
10
Perfetto!
Pros:

Colazione ottima

Cons:

Tutto ok

2026-03-22 • via Nuitee
S
Serena • solo_traveller • it
9
Buon rapporto qualità/prezzo
Pros:

Struttura ordinata e pulita. Buona la colazione

Cons:

Stanza un po’ rumorosa. Si sentono sia rumori esterni sia interni

2026-03-22 • via Nuitee
C
carla • family_with_children • it
8
Pros:

la doccia

Cons:

la stanza non era molto silenziosa

2026-03-22 • via Nuitee
W
Wilfrid • couple • mt
8
2026-03-21 • via Nuitee
P
Pierluigi • solo_traveller • it
9
2026-03-21 • via Nuitee
V
vincealy • family_with_children • it
9
posizione hotel centrale, soggiorno perfetto
Cons:

Considerando che Torino è una città importante con numerose attività che offrono prodotti senza glutine, specialmente per la colazione, e avendo segnalato questa esigenza al momento della prenotazione, mi sarei aspettato di trovare qualche prodotto fresco gluten free invece dei soliti alimenti industriali confezionati.

2026-03-19 • via Nuitee
B
Braian • couple • it
10
2026-03-18 • via Nuitee
M
Moritz • solo_traveller • ch
9
2026-03-17 • via Nuitee
A
Anita • solo_traveller • it
9
Pros:

la vicinanza alla stazione ferroviaria, la disponibilità ad accogliere la mia richiesta di una stanza luminosa e tranquilla, la pulizia e disponibilità del personale

Cons:

mancanza di opzioni vegane per la colazione, c'è vermanete poca scelta di qualità

2026-03-17 • via Nuitee
J
John • solo_traveller • ie
9
2026-03-17 • via Nuitee
A
Alessandra • solo_traveller • it
9
2026-03-16 • via Nuitee