B&B HOTEL Cergy Port

Hotels
B&B Hotels
8.4 (131 reviews)
3 Avenue Du Parc, Cergy, Val-d'Oise, 95011 , Cergy , FR

Pets allowed

Facilities

Books
Free WiFi
24-hour front desk
Luggage storage
Evening entertainment
Elevator
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Library
See all facilities

Review Highlights

Pros:
Great location
Spacious parking
Cons:
Poor cleanliness
Awful food and beverage options

Categories

Cleanliness
7.1
The cleanliness was poor with tables not being cleared and dirty dishes left around.
Service
9.1
The service was average; some staff were not helpful, but some were professional and accommodating.
Location
10
The hotel is well-located close to the city center and has spacious parking.
Room Quality
9.1
Some rooms were small and not as advertised, but beds were comfortable.
Amenities
9.6
Amenities are satisfactory, but needed improvement in the breakfast offerings.
Value for Money
8.1
Misleading information about hotel star rating; perceived value did not meet expectations.
Food and Beverage
5.6
Breakfast was terrible, with stale pastries and poor options available.
Overall Experience
8.6
Overall experience was mixed with positive aspects but significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Welcome to B&B HOTEL Cergy Port, where comfort meets convenience just steps away from Essec Business School and Piscine Cergy.

Unmatched Connectivity
Stay connected with complimentary wireless internet access available throughout the hotel. Whether you're on a business trip or simply relaxing, our high-speed internet and flat-screen televisions in each guestroom ensure you're never out of touch.

Culinary Delights
Indulge in exquisite French cuisine at our on-site restaurant, featuring a vibrant bar/lounge. Enjoy room service during limited hours or start your day with a delightful buffet breakfast, available on weekdays and weekends for a satisfying start.

Exceptional Amenities
Our hotel boasts a range of amenities including a 24-hour front desk, dry cleaning services, and ample free self-parking. With multilingual staff on hand, your experience will be seamless and personalized.

Discover all that we have to offer and book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 131 reviews
Cleanliness: 7.1
Service: 9.1
Location: 10
Room Quality: 9.1
Amenities: 9.6
Value for Money: 8.1
Food and Beverage: 5.6
Overall Experience: 8.6
J
James
8
Bon établissement
Pros:

Bien situé. Propre. Fonctionnel. Très bon accueil.

2025-10-02 via Nuitee
P
Paul
6
Dont pay for breakfast - its awful
Pros:

Breakfast is terrible here. Tables are not cleaned or cleared of plates / bowls. Also no clean plates and bowls available as they are all still on the tables!! Juice machine not working, scrambled eggs made from powder not real eggs, poor cereal selection. pastries taste old and stale. very poor.

2025-09-26 via Nuitee
P
Pascal
8
Pros:

Le système de barrière n'est pas très facile. Oreiller trop dur

2025-09-25 via Nuitee
L
Leticia
10
Pros:

Hotel bem localizado próximo ao centro administrativo de Cergy e á ESSEC. quarto e cama confortáveis. Bom restaurante para jantar, com atendimento muito eficiente.

2025-09-16 via Nuitee
H
Hassan
10
Pros:

Merci à l’hôtesse d’accueil pour son professionnalisme et sa disponibilité pour répondre à nos demandes.

Hôtel bien placé avec parking spacieux.

2025-09-07 via Nuitee
A
Andrea
10
Hotel pulito, confortevole, super consigliato
Pros:

Hotel pulito, camere ampie, confortevoli, comodo parcheggio interno. Posizione tranquilla, in periferia ma il centro di Parigi è raggiungibile in soli 30 minuti di auto.

2025-09-02 via Nuitee
V
Verified traveler
2
B&b hotel cergy port
Pros:

Stayd for 2 nights book 2 family rooms
Hotel advertised as 4 star hotel on hotel's.Com but this is actually a 2 star hotel very small rooms asked 3 single bed in each room but the gave u 2 small single beds on reception staff is not very help full very misleading information on hotel's.Com. regarding this hotel paid over 300 euros

2025-08-31 via Nuitee
V
Verified traveler
2
Not good
Pros:

Es ist unverständlich dass das Personal kein Englisch spricht beim Check in. Zudem kam dass es IT Probleme gab. Zimmer wurde bereits vorbezahlt aber trotzdem doppelt gebucht. Eine Gutschrift auf die Kreditkarte wäre wohl nicht möglich. Nach dem Aufenthalt wurde meine Kreditkarte gesperrt aufgrund Missbrauch.

Badezimmer stank da das Wasser nicht abfloss.
Bett war unbequem. Insgesamt schlechter Service und Aufenthalt. Nicht nochmal.

2025-08-20 via Nuitee
J
Janusz
6
Pros:

Good stay in good hotel, yet, there is something wrong about the hotel, the lady running breakfast was intrusive, unfriendly and the milk was sour. Whatever you wanted to prepare with milk had to be given up. She did not know she was serving sor milk for coffee?

2025-08-13 via Nuitee
M
Moise
8
Pros:

Ok

2025-07-12 via Nuitee
J
Jean-Francois
6
4 étoiles ?
Pros:

C'est à peine si l'hotesse m'a adressé la parole, alors qu'elle avait des difficultés à m'enregistrer.
Chambre, literie et salle de bain correcte, un peu vétuste.
Gros point noir, qualité du petit déjeuner très moyenne, assiettes salles, personnel peu sympathique

2025-07-03 via Nuitee
S
Sophie
8
Bien mais pas exceptionnel
Pros:

C'est bien. Mais je pensais voir mieux avec la note du site.
La salle de bains avait tellement de calcaire que l'eau peine à couler de la douche. Et on ne peut plus régler le jet de la douchette... bloquée par le calcaire. Tout aussi galère de tourner la robinetterie. Alors que si c'était réellement nettoyé et entretenu, il n'y aurait aucun problème.
Le canapé lit sur lequel ma fille a dormi était aussi très inconfortable, donc pas très reposant... à déconseiller si vous êtes dans le coin pour une compétition importante le lendemain!
Dernier bémol, la clim était à fond, au point qu'on a eu froid.

Le lit principal était pour sa part très confortable. Le reste correcte.

2025-06-29 via Nuitee
G
Grégory
8
Pros:

On a eu une chambre pour personnes handicapées, du coup la chambre était immense. L’hôtel était quasiment vide, le service était impeccable. La localisation de l’hôtel n’est pas terrible, un peu au milieu de nulle part, mais à côté d’un grand parc. Le petit déjeuner était varié mais de mauvaise qualité.

2025-06-27 via Nuitee
P
Pascal
4
Installation électrique défectueuse
Pros:

un 4* qui reste 2 jours sans électricité. Donc sans climatisation, sans lumière, sans restaurant à 150 € la nuit c'est honteux et du vol.

2025-06-25 via Nuitee
F
Fanny
6
Pros:

Accueil peu avenant. Chambre spacieuse mais sol en lino peu esthétique.

2025-06-24 via Nuitee
V
VADIM family_with_children
8
Pros:

Ok buen servicio

2025-06-21 via Nuitee
J
Judy
10
Pros:

Un petit séjour en famille. Vraiment le lieu est très agréable, moderne et soigné.

Nous y reviendrons sans aucun souci !

2025-06-09 via Nuitee
H
Hervé
4
Décevant
Pros:

Longue attente à l’accueil. Chambre attribuée pas faite. Niveau de confort ok mais aménagement très basique.

2025-06-08 via Nuitee
S
Sandrine
8
Bon séjour 😊
Pros:

Bonne expérience.
Bon accueil. Personnel courtois et agréable. Emplacement très agréable. Bon séjour.

2025-05-20 via Nuitee
S
Sonia
8
Séjour très agréable
Pros:

Hôtel propre ,chambre confortable, facile d'accès. Séjour tres agréable, au calme. Parc à proximité.

2025-05-04 via Nuitee