B&B HOTEL Cergy Port

Hotels
B&B Hotels
3 Avenue Du Parc, Cergy, Val-d'Oise, 95011 , Cergy , FR

Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Library
Health club
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Spacious parking
Cons:
Poor cleanliness
Awful food and beverage options

Categories

Cleanliness
7.1
The cleanliness was poor with tables not being cleared and dirty dishes left around.
Service
9.1
The service was average; some staff were not helpful, but some were professional and accommodating.
Location
10
The hotel is well-located close to the city center and has spacious parking.
Room Quality
9.1
Some rooms were small and not as advertised, but beds were comfortable.
Amenities
9.6
Amenities are satisfactory, but needed improvement in the breakfast offerings.
Value for Money
8.1
Misleading information about hotel star rating; perceived value did not meet expectations.
Food and Beverage
5.6
Breakfast was terrible, with stale pastries and poor options available.
Overall Experience
8.6
Overall experience was mixed with positive aspects but significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:21

Property Description

Recreational Amenities and Services

Indulge in the health club, rent a bicycle, and make use of complimentary wireless internet. Enjoy the convenience of tour/ticket assistance at your fingertips.

Dining Experience

Savor authentic French cuisine at Restaurant with a cozy bar/lounge. Opt for room service during specified hours or relish buffet breakfast for a fee.

Event Spaces and Business Services

Host your event with confidence in the 1184 square feet of conference space and 10 meeting rooms. Benefit from a business center, dry cleaning, and a 24-hour front desk for a seamless stay.

Immerse yourself in comfort and convenience at B&B HOTEL Cergy Port. Experience upscale hospitality within walking distance of Essec Business School and Piscine Cergy.

So why wait? Book your stay now and elevate your travel experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

Cleanliness: 7.1
Service: 9.1
Location: 10
Room Quality: 9.1
Amenities: 9.6
Value for Money: 8.1
Food and Beverage: 5.6
Overall Experience: 8.6
R
RodolfoB930 Business
6
more or less
Pros:

I stayed at this hotel for two weeks.
The location is excellent: just 1 km from the restaurants at Cergy Port, and 1 km in the opposite direction you’ll find a shopping mall with a good supermarket.
However, there were several downsides:
- I had to change rooms because the bathroom was flooding, and the issue could not be fixed after some tries.
- The bar and restaurant are closed on weekends, leaving the hotel feeling quite empty.
- The gym has limited opening hours and very few pieces of equipment.

2026-03-29 via Tripadvisor
D
D82YOsharond Solo travel
8
Good hotel with excellent service
Pros:

The hotel is located in a university area with not a lot of amenities around it. The rooms are spacious and the staff are lovely! They allowed me to check in earlier as the rest of my group was not expected until later that evening. The rooms are clean and the hotel is quiet. The restaurant food was excellent - much better than I expected. It's open from 7-10pm which is great for late arrivals. The bar is great with lots of tv's to watch sports on. The only issue is that it's nearly 1hr from Paris and with traffic, it's a bit far - but it's an excellent option for those who are there for business or visiting the campuses.

2026-03-26 via Tripadvisor
J
James
8
Bon établissement
Pros:

Bien situé. Propre. Fonctionnel. Très bon accueil.

2025-10-02 via Nuitee
P
Paul
6
Dont pay for breakfast - its awful
Pros:

Breakfast is terrible here. Tables are not cleaned or cleared of plates / bowls. Also no clean plates and bowls available as they are all still on the tables!! Juice machine not working, scrambled eggs made from powder not real eggs, poor cereal selection. pastries taste old and stale. very poor.

2025-09-26 via Nuitee
P
Pascal
8
Pros:

Le système de barrière n'est pas très facile. Oreiller trop dur

2025-09-25 via Nuitee
L
Leticia
10
Pros:

Hotel bem localizado próximo ao centro administrativo de Cergy e á ESSEC. quarto e cama confortáveis. Bom restaurante para jantar, com atendimento muito eficiente.

2025-09-16 via Nuitee
H
Hassan
10
Pros:

Merci à l’hôtesse d’accueil pour son professionnalisme et sa disponibilité pour répondre à nos demandes.

Hôtel bien placé avec parking spacieux.

2025-09-07 via Nuitee
A
Andrea
10
Hotel pulito, confortevole, super consigliato
Pros:

Hotel pulito, camere ampie, confortevoli, comodo parcheggio interno. Posizione tranquilla, in periferia ma il centro di Parigi è raggiungibile in soli 30 minuti di auto.

2025-09-02 via Nuitee
V
Verified traveler
2
B&b hotel cergy port
Pros:

Stayd for 2 nights book 2 family rooms
Hotel advertised as 4 star hotel on hotel's.Com but this is actually a 2 star hotel very small rooms asked 3 single bed in each room but the gave u 2 small single beds on reception staff is not very help full very misleading information on hotel's.Com. regarding this hotel paid over 300 euros

2025-08-31 via Nuitee
V
Verified traveler
2
Not good
Pros:

Es ist unverständlich dass das Personal kein Englisch spricht beim Check in. Zudem kam dass es IT Probleme gab. Zimmer wurde bereits vorbezahlt aber trotzdem doppelt gebucht. Eine Gutschrift auf die Kreditkarte wäre wohl nicht möglich. Nach dem Aufenthalt wurde meine Kreditkarte gesperrt aufgrund Missbrauch.

Badezimmer stank da das Wasser nicht abfloss.
Bett war unbequem. Insgesamt schlechter Service und Aufenthalt. Nicht nochmal.

2025-08-20 via Nuitee
J
Janusz
6
Pros:

Good stay in good hotel, yet, there is something wrong about the hotel, the lady running breakfast was intrusive, unfriendly and the milk was sour. Whatever you wanted to prepare with milk had to be given up. She did not know she was serving sor milk for coffee?

2025-08-13 via Nuitee
M
Moise
8
Pros:

Ok

2025-07-12 via Nuitee
J
Jean-Francois
6
4 étoiles ?
Pros:

C'est à peine si l'hotesse m'a adressé la parole, alors qu'elle avait des difficultés à m'enregistrer.
Chambre, literie et salle de bain correcte, un peu vétuste.
Gros point noir, qualité du petit déjeuner très moyenne, assiettes salles, personnel peu sympathique

2025-07-03 via Nuitee
S
Sophie
8
Bien mais pas exceptionnel
Pros:

C'est bien. Mais je pensais voir mieux avec la note du site.
La salle de bains avait tellement de calcaire que l'eau peine à couler de la douche. Et on ne peut plus régler le jet de la douchette... bloquée par le calcaire. Tout aussi galère de tourner la robinetterie. Alors que si c'était réellement nettoyé et entretenu, il n'y aurait aucun problème.
Le canapé lit sur lequel ma fille a dormi était aussi très inconfortable, donc pas très reposant... à déconseiller si vous êtes dans le coin pour une compétition importante le lendemain!
Dernier bémol, la clim était à fond, au point qu'on a eu froid.

Le lit principal était pour sa part très confortable. Le reste correcte.

2025-06-29 via Nuitee
G
Grégory
8
Pros:

On a eu une chambre pour personnes handicapées, du coup la chambre était immense. L’hôtel était quasiment vide, le service était impeccable. La localisation de l’hôtel n’est pas terrible, un peu au milieu de nulle part, mais à côté d’un grand parc. Le petit déjeuner était varié mais de mauvaise qualité.

2025-06-27 via Nuitee
P
Pascal
4
Installation électrique défectueuse
Pros:

un 4* qui reste 2 jours sans électricité. Donc sans climatisation, sans lumière, sans restaurant à 150 € la nuit c'est honteux et du vol.

2025-06-25 via Nuitee
F
Fanny
6
Pros:

Accueil peu avenant. Chambre spacieuse mais sol en lino peu esthétique.

2025-06-24 via Nuitee
V
VADIM family_with_children
8
Pros:

Ok buen servicio

2025-06-21 via Nuitee
J
Judy
10
Pros:

Un petit séjour en famille. Vraiment le lieu est très agréable, moderne et soigné.

Nous y reviendrons sans aucun souci !

2025-06-09 via Nuitee
H
Hervé
4
Décevant
Pros:

Longue attente à l’accueil. Chambre attribuée pas faite. Niveau de confort ok mais aménagement très basique.

2025-06-08 via Nuitee