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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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BBQ facilities
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Laundry
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Daily housekeeping
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Designated smoking area
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location: Located just off Interstate 20, the SureStay Plus Hotel by Best Western Odessa offers easy access for travelers.
Modern Amenities: Each room is equipped with a flat-screen TV, coffee machine, and refrigerator, ensuring a comfortable stay for guests.
Fitness and Business Facilities: Stay active at the fitness center or catch up on work at the business center with internet access.
Experience convenience and comfort at the SureStay Plus Hotel by Best Western Odessa. Book now for a delightful stay!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Had dirty bedding and I had to take them of and take them to the front desk to get clean linens and do the bed myself
Nothing
Towel ans sheets were dirty, bed was extremely hard no pool no breakfast
It was clean
Breakfast was late but we still got to get breakfast
I really love the breakfast room
Location our needs
Numerous things such as: welcoming when arrived, attendent was not very pleasant, and had his young son behind the counter playing with a ball, the parking looked bad with broken vehicles like a jonk yard, bed was dirty with yellow stains, room order was not good at all to say the bare minimum, front door would not close properly with a gap, to feel more savewe had to put teh couch infront of the door to “lock” it since we were staying with our entire family (kids), beds extremely small, carpet was dirty, fridge was not properly cleaned, when attempted to check out at 10:20sh am there was no one in the office it was locked, I rang the “bell” around the door and the window with no response, had to drop the keys in the mail box and leave hoping everything would be ok.
Parking was ok right in front of the room
Location right on the interstate and price
Out dated rooms
I like it here
Did not stay. The room was dirty and nasty and nothing worked.
Did not like anythin
The front desk clerk was super rude. I ask where was breakfast area and all he was over.
He needs to replaced. Someone with a better attitude and a smile : )
The only thing that wasn't right was that they didn't change the sheets.
Tub had hair and dried boogers on it. Not kidding. The towels were both stained. They clearly dont wash or replace them aftet each use. The thermostat is set to celcius with bo way to change it. Not a big deal, just annoying. Id upload a picture but this thing wont let me
i was bitten all over my arms neck n legs by bed bugs i have already emailed trying to get my money back i will be filing more complaints i have a doctor telling me its bed bugs and have not slept from itchyness and hurting as well as i have pills i have to take and creams i have to put on my body
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