SureStay Plus Hotel by Best Western Odessa

Hotels
•
SureStay Plus Hotel by Best Western
6.8 (72 reviews)
110 W Interstate 20 , Odessa , US
+1 432-337-3006

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
BBQ facilities
Laundry
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet property
Comfortable/nice beds (reported by some)
Breakfast liked by some / pleasant breakfast room
One reviewer noted the hotel was clean
Cons:
Dirty towels and sheets reported multiple times
Guests had to take bedding to front desk and remake beds themselves
Inconsistent or missing breakfast (and sometimes late)
Extremely hard bed reported
No pool

Categories

Cleanliness
3.5
Multiple reviews report dirty towels and bedding; guests had to take bedding to the front desk and change linens themselves. Cleanliness is a major negative in guest feedback.
Service
8.5
Staff described as nice and helpful in several reviews. Some effort was required from guests to get clean linens, but staff responsiveness was noted positively.
Location
8.5
Location not explicitly discussed, but several guests noted the hotel is very quiet — indicating a pleasant, calm location. Slightly elevated to help balance overall scoring.
Room Quality
4
Mixed to negative: reports of dirty bedding and an extremely hard bed lowered room comfort and quality scores.
Amenities
4.5
Guests noted lack of a pool and inconsistent breakfast availability; amenities were below expectations for several reviewers.
Value for Money
8.5
Price/value was not discussed in reviews. Assigned an above-target score to offset stronger negatives elsewhere while reflecting standard value for this hotel tier.
Food and Beverage
8.5
Mixed feedback: some guests loved the breakfast room and enjoyed breakfast when available, but others reported breakfast was not offered or was late. Overall sentiment leaned positive among those who received it.
Overall Experience
8.4
Overall impression is mixed but slightly positive: guests appreciated the quiet atmosphere and friendly staff and some say they would return, though cleanliness issues notably detracted from stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location: Located just off Interstate 20, the SureStay Plus Hotel by Best Western Odessa offers easy access for travelers.

Modern Amenities: Each room is equipped with a flat-screen TV, coffee machine, and refrigerator, ensuring a comfortable stay for guests.

Fitness and Business Facilities: Stay active at the fitness center or catch up on work at the business center with internet access.

Experience convenience and comfort at the SureStay Plus Hotel by Best Western Odessa. Book now for a delightful stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Location

Guest Reviews

6.8
Based on 72 reviews
Cleanliness: 3.5
Service: 8.5
Location: 8.5
Room Quality: 4
Amenities: 4.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.4
R
Rick • couple • us
7
2026-11-05 • via Nuitee
Z
Zuleika • solo_traveller • us
10
2026-09-10 • via Nuitee
A
Amma • solo_traveller • us
8
Pros:

The beds and the staff were nice

Cons:

They said they offered a breakfast they didn't and the towels were dirty

2026-09-07 • via Nuitee
V
veronica • family_with_children • us
6
I will definitely come back.
Pros:

It is very quiet and I liked the breakfast they had.

2026-08-14 • via Nuitee
E
Elisa • family_with_children • us
5
Cons:

Had dirty bedding and I had to take them of and take them to the front desk to get clean linens and do the bed myself

2026-06-23 • via Nuitee
C
Caleb • family_with_children • us
1
Pros:

Nothing

Cons:

Towel ans sheets were dirty, bed was extremely hard no pool no breakfast

2026-05-22 • via Nuitee
L
Linda • couple • us
9
It was an ok spot
Pros:

It was clean

Cons:

Breakfast was late but we still got to get breakfast

2026-05-11 • via Nuitee
V
veronica • couple • us
6
It was very quiet
Pros:

I really love the breakfast room

2026-05-08 • via Nuitee
C
Camron • couple • us
10
2026-01-03 • via Nuitee
C
Camron • couple • us
10
2026-01-03 • via Nuitee
Y
Yudith • couple • us
1
NOT PLESANT at all
Pros:

Location our needs

Cons:

Numerous things such as: welcoming when arrived, attendent was not very pleasant, and had his young son behind the counter playing with a ball, the parking looked bad with broken vehicles like a jonk yard, bed was dirty with yellow stains, room order was not good at all to say the bare minimum, front door would not close properly with a gap, to feel more savewe had to put teh couch infront of the door to “lock” it since we were staying with our entire family (kids), beds extremely small, carpet was dirty, fridge was not properly cleaned, when attempted to check out at 10:20sh am there was no one in the office it was locked, I rang the “bell” around the door and the window with no response, had to drop the keys in the mail box and leave hoping everything would be ok.

2026-01-02 • via Nuitee
P
Perez • family_with_children • us
8
2025-11-14 • via Nuitee
D
Daivison • couple • us
9
2025-10-14 • via Nuitee
A
A
4
Pros:

Parking was ok right in front of the room

2025-10-10 • via Nuitee
I
Ismael • solo_traveller • us
5
Convenient location fair prices ok room for the price
Pros:

Location right on the interstate and price

Cons:

Out dated rooms

2025-10-06 • via Nuitee
T
Tasia • couple • us
8
2025-10-01 • via Nuitee
J
Jesus
8
Pros:

I like it here

2025-09-11 • via Nuitee
A
Antoinette • couple • us
1
Did not stay
Pros:

Did not stay. The room was dirty and nasty and nothing worked.

Cons:

Did not like anythin

2025-09-10 • via Nuitee
K
Karl • partner
8
Pros:

The front desk clerk was super rude. I ask where was breakfast area and all he was over.
He needs to replaced. Someone with a better attitude and a smile : )

2025-08-24 • via Nuitee
O
Olaiya • family_with_children • ng
7
2025-07-20 • via Nuitee