Country Inn & Suites by Radisson, Lumberton, NC

Hotels
•
Country Inn & Suites by Radisson Americas
6.3 (1725 reviews)
3010 North Roberts Avenue , Lumberton , US
+1 910-738-3838

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff (multiple mentions, one clerk named Destiny singled out)
Some rooms described as very clean with fresh linens
Convenient location near stores, restaurants and interstate
Easy and convenient check-in/check-out reported
Breakfast praised by several guests (though inconsistent)
High-quality sheets noted by at least one guest
Quiet rooms reported by some guests
Room upgrades (king bed) mentioned positively
Cons:
Pest issues (multiple reports of roaches)
No hot water reported by at least one guest for entire stay
Pool closed / amenities unavailable (pool, washers/dryers)
Elevator broken forcing stairs to upper floors
Old/uncomfortable mattresses and beds
Limited or stale breakfast options
AC problems and ceiling damage reported
Safety/noise concerns near location; police activity noted
Refund/payment handling problems for at least one guest
Musty smell or incorrect room descriptions reported

Categories

Cleanliness
4.5
Mixed: several guests praised clean rooms and fresh linens, but multiple reports of roaches, musty smells and cleanliness failures (bathroom roach, pest sightings) lower this score.
Service
9
Strongly positive: numerous mentions of friendly, helpful and professional front desk staff (one clerk named Destiny described as superb); some isolated refund/manager issues but overall service sentiment is very good.
Location
8.5
Generally convenient: many reviewers said the hotel was close to stores, restaurants and the interstate; some safety and noise concerns (police activity, roadside noise) reduce the score slightly.
Room Quality
5
Below average: several complaints about mattresses/beds, lack of hot water, poor A/C, incorrect room descriptions and ceiling damage; some guests found rooms clean and comfortable, producing mixed sentiment.
Amenities
4
Weak: frequent reports of unavailable amenities — pool closed, elevator broken, washers/dryers not working, limited/stale breakfast options — drive this low score despite occasional positives.
Value for Money
6.3
Mixed/average: some guests felt the stay was acceptable for the price while others experienced refund issues and service failures that made the value disappointing.
Food and Beverage
6.3
Moderate: breakfast praised by some as good, but other reports mention extremely limited selection and stale cereal; overall average sentiment.
Overall Experience
6.8
Mixed overall: experiences range from very positive (friendly staff, clean rooms for some) to poor (pest problems, no hot water, closed amenities). The aggregate impression is slightly above average due to strong service and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Outdoor Pool and Fitness Centre - Enjoy a refreshing dip in our outdoor pool or keep up with your workout routine in our fitness centre during your stay at Country Inn & Suites by Radisson, Lumberton, NC.

Complimentary Amenities - Start your day right with a complimentary continental breakfast and stay connected with our provided WiFi. Additionally, make use of our free newspapers, business centre, and guest launderette for a convenient stay.

Convenient Location - Located just 4.8 km from Lumberton town centre, our hotel offers easy access to attractions like Robeson County Museum, Carolina Civic Center, and the University of North Carolina at Pembroke.

Book your stay at Country Inn & Suites by Radisson, Lumberton, NC for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this property only accepts debit/credit cards. No cash is accepted.

Please note that the pool is open from Memorial Day through Labor Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FAY

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 1725 reviews
Cleanliness: 4.5
Service: 9
Location: 8.5
Room Quality: 5
Amenities: 4
Value for Money: 6.3
Food and Beverage: 6.3
Overall Experience: 6.8
G
Garguilo • family_with_children • us
8
Pros:

The cleanliness of room and breakfast was good.

Cons:

location

2026-11-07 • via Nuitee
B
Betty • couple • us
9
2026-11-06 • via Nuitee
R
Rebecca • family_with_children • us
4
Pros:

Not much, I guess the room was okay just to crash for the night.

Cons:

The beds were horrible. Squeaked everytime you moved and they had a low in the middle, which makes the 2 people in the bed roll into the middle and into each other all night.

2026-11-02 • via Nuitee
D
Diandra • family_with_children • us
6
It was okay for a ln overnight stay.
Pros:

The front desk clerk made sure we had a room.

Cons:

The elevator was not working however the clerk got is a room in another hotel that had a working elevator.

2026-11-01 • via Nuitee
T
Theresa • couple • us
10
2026-10-27 • via Nuitee
K
Kevin • couple • us
2
2026-10-26 • via Nuitee
L
Lepine • family_with_children • ca
9
Pros:

Très satisfait avec le personnel

Cons:

Rien

2026-10-26 • via Nuitee
L
Linda • family_with_children • us
9
Pros:

Convenient, clean and a nice breakfast. Thank you

2026-10-22 • via Nuitee
L
Lorenzo • couple • us
8
PURAVIDA
Pros:

Nice n clean

Cons:

Very good

2026-10-20 • via Nuitee
N
Norton • solo_traveller • us
9
Pros:

Room was very clean. Staff was very friendly and helpful.

Cons:

Lack of hot water for my bath after a day of long driving.

2026-10-17 • via Nuitee
D
DeAnna • couple • us
1
2026-10-12 • via Nuitee
M
Marlina • couple • us
1
I left because I didn't like the place. It wasnt' like the other country inns I usually stay in.
Pros:

Nothing really

Cons:

I was trying to cancel upon my arrival and he wouldn't give me my money back. The place wasn't to my expectation. So I didn't stay and he only returned 25.00 of my money.

2026-10-08 • via Nuitee
W
William • solo_traveller • us
9
2026-09-18 • via Nuitee
K
Kareem • solo_traveller • us
5
2026-09-15 • via Nuitee
D
DON • family_with_children • us
8
Overall a nice visit.
Cons:

I think it's time for mattresses to be changed.

2026-09-15 • via Nuitee
H
Hunt • solo_traveller • us
6
2026-09-12 • via Nuitee
D
Dawn • solo_traveller • us
7
2026-09-11 • via Nuitee
A
Antawan • couple • us
1
This Hotel was sub-par and needs major work.
Pros:

Front desk attendants were nice.

Cons:

We had a roach in our bathroom. The A/C was terrible. There were ceiling parts missing when arrived right in front of the elevator.

2026-09-10 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Everything

Cons:

Nothing

2026-09-08 • via Nuitee
C
Collins • solo_traveller • us
9
Pros:

very helpful and helpful

2026-09-01 • via Nuitee