Hotel Ciputra Semarang managed by Swiss-Belhotel International

Hotels
•
Hotel Ciputra
8.8 (384 reviews)
Jalan Simpang Lima - PO Box 1288 , Semarang , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Some amenities could be improved
Outdated furniture in rooms
Food items not to everyone's taste

Categories

Cleanliness
8.38
Multiple reviews noted cleanliness as a highlight, though some mentioned issues in certain rooms.
Service
9.35
Wonderful staff who were polite, friendly, and responsive to needs during the stay.
Location
9.39
Great location with easy access to shopping and local attractions.
Room Quality
8.34
Rooms were comfortable, but some reviews noted outdated furniture.
Amenities
8.87
Good range of amenities including a swimming pool, though some areas may need improvement.
Value for Money
8.83
Reasonably priced for the quality and location offered, as highlighted in several reviews.
Food and Beverage
8.38
Breakfast included local options but some items were not to all guests' tastes.
Overall Experience
8.85
Guests enjoyed their stay overall, with comfort and service being key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Luxurious Accommodation
Hotel Ciputra Semarang managed by Swiss-Belhotel International offers elegantly furnished guestrooms with cable TV, private bathrooms, minibars, and coffee/tea making facilities for a comfortable stay.

Impressive Facilities
Enjoy a range of amenities including an outdoor swimming pool, fitness center, sauna, and a charming Lounge Bar serving light snacks. Indulge in Western and Asian dishes at The Gallery Restaurant or unwind with a relaxing massage at the Arena Health Club.

Convenient Location
Situated in the vibrant Simpang Lima Square complex, with direct access to Ciputra Shopping Mall, and close to attractions like Lawang Sewu, our hotel is the perfect choice for both leisure and business travelers.

Book now for a memorable stay at Hotel Ciputra Semarang managed by Swiss-Belhotel International!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SRG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for Rp 450,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 384 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
arunikaekawati • Solo travel • Kertosono, East Java, Java
2
Dirty rooms and rigid service – Skip this one
Pros:

My stay at Ciputra Semarang was frustrating from start to finish. The service is incredibly "by the book" and unwelcoming—they even called to push me out at 11:45 AM.
The Bad:
• Cleanliness: Room and bathtub were dirty (dust bunnies under the table).
• Facilities: The gym is neglected and smelly. The room insulation is poor, so expect to hear everything in the hallway.
• Value: F&B prices at the lobby are exorbitant for the quality provided.
• Flexibility: They refused to push two twin beds together over a small table.
The Good: The chef at breakfast was kind enough to make 2-minute eggs for me, and the pool mosaic is clean and well-maintained. Beyond that, there isn't much to praise. Avoid if you value comfort and service.

2026-04-15 • via Tripadvisor
A
ALHALWAH • solo_traveller • sa
10
2026-04-14 • via Nuitee
P
Purnata • family_with_children • cz
3
Cons:

The hotel is very old and dirty

2026-04-13 • via Nuitee
K
Kukuh • family_with_children • id
9
2026-04-11 • via Nuitee
K
kartika_a282828 • NONE • Jakarta, Java
10
Outstanding Service
Pros:

Hotel Ciputra Semarang delivers exceptional quality in every aspect - price, cleanliness, service, and food. I would gladly return in the future.

2026-04-09 • via Tripadvisor
O
omarkoswara • NONE
10
My favorite hotel in Semarang
Pros:

We appreciate the excellent service, the spacious parking area, the efficiency of the check‑in and check‑out process, and the comfort of the room

2026-04-08 • via Tripadvisor
L
linayuni • NONE
10
April's Trip
Pros:

This hotel has a good position. Even at workdays, it's not too quiet. I think you have to explain about your facility to your guest

2026-04-07 • via Tripadvisor
L
Laurent Roger • family_with_children • fr
8
Idéal pour un séjour de deux trois jours dans cette intéressante ville.
Pros:

Très bien situé en centre ville de Semarang, Toutes attractions touristiques et commerciales disponible à proximité. On peut s'y rendre à pied et on adore ça! Les chambres sont confortables, la literie est bonne, (on a dormi comme des bébés). L'hôtel et le quartier est calme et silencieux la nuit. Bon buffet de petit déjeuner bien achalandé.

Cons:

Les joints d'étanchéité dans la salle de bain seraient à refaire. La plomberie à réviser, quand un tire la chasse d'eau, on a l'impression d'utiliser 1 mètre cube d'eau.

2026-04-07 • via Nuitee
M
Maska • extended_group • id
8
2026-03-29 • via Nuitee
L
Linawati • family_with_children • id
9
2026-03-26 • via Nuitee
F
Fajar • couple • id
9
2026-03-19 • via Nuitee
A
Alister • solo_traveller • my
8
2026-03-19 • via Nuitee
W
wendy • couple • id
8
2026-03-16 • via Nuitee
D
dwi • family_with_children • id
8
Pros:

Makanan dan kamar

Cons:

Tidak ada

2026-03-11 • via Nuitee
B
Budialim • family_with_children • id
9
Pros:

I like everything about the room, the bed, bathroom and also it is very comfortable to have a connecting door to the mall. Excellent!

Cons:

None

2026-03-09 • via Nuitee
E
E2767MKandya • Business
10
Prime Location & Top-Notch Service in Semarang
Pros:

You honestly can’t find a better location in Semarang. It’s right at Simpang Lima and directly connected to the mall, which is a total game-changer. The service is top-notch, the staff are incredibly professional and welcoming from the moment you walk in. If you want a seamless stay in the heart of the city, this is the place to be!

2026-03-08 • via Tripadvisor
A
Ana • couple • es
10
Muy agradable personal,
Pros:

Ubicación y personal

Cons:

Habitaciones antiguas y desayuno mejorable

2026-03-08 • via Nuitee
8
829sugengs • Solo travel
10
Simpang lima night view
Pros:

Deluxe simpang lima view is a very good room for the first time guest because we can see semarang night view from high position. The room is clean and worth the price👍🏻

2026-03-07 • via Tripadvisor
P
p ison • family_with_children • us
6
Pros:

Center of town close to freinds

Been staying there since 1995

2026-03-07 • via Nuitee
J
Jeane • couple • id
8
2026-03-02 • via Nuitee