Hotel Ciputra Semarang managed by Swiss-Belhotel International

Hotels
Hotel Ciputra
8.8 (363 reviews)
Jalan Simpang Lima - PO Box 1288 , Semarang , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Some amenities could be improved
Outdated furniture in rooms
Food items not to everyone's taste

Categories

Cleanliness
8.38
Multiple reviews noted cleanliness as a highlight, though some mentioned issues in certain rooms.
Service
9.35
Wonderful staff who were polite, friendly, and responsive to needs during the stay.
Location
9.39
Great location with easy access to shopping and local attractions.
Room Quality
8.34
Rooms were comfortable, but some reviews noted outdated furniture.
Amenities
8.87
Good range of amenities including a swimming pool, though some areas may need improvement.
Value for Money
8.83
Reasonably priced for the quality and location offered, as highlighted in several reviews.
Food and Beverage
8.38
Breakfast included local options but some items were not to all guests' tastes.
Overall Experience
8.85
Guests enjoyed their stay overall, with comfort and service being key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Luxurious Accommodation
Hotel Ciputra Semarang managed by Swiss-Belhotel International offers elegantly furnished guestrooms with cable TV, private bathrooms, minibars, and coffee/tea making facilities for a comfortable stay.

Impressive Facilities
Enjoy a range of amenities including an outdoor swimming pool, fitness center, sauna, and a charming Lounge Bar serving light snacks. Indulge in Western and Asian dishes at The Gallery Restaurant or unwind with a relaxing massage at the Arena Health Club.

Convenient Location
Situated in the vibrant Simpang Lima Square complex, with direct access to Ciputra Shopping Mall, and close to attractions like Lawang Sewu, our hotel is the perfect choice for both leisure and business travelers.

Book now for a memorable stay at Hotel Ciputra Semarang managed by Swiss-Belhotel International!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SRG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for Rp 450,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 363 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
Alister solo_traveller my
8
2026-03-19 via Nuitee
F
Fajar couple id
9
2026-03-19 via Nuitee
W
wendy couple id
8
2026-03-16 via Nuitee
D
dwi family_with_children id
8
Pros:

Makanan dan kamar

Cons:

Tidak ada

2026-03-11 via Nuitee
B
Budialim family_with_children id
9
Pros:

I like everything about the room, the bed, bathroom and also it is very comfortable to have a connecting door to the mall. Excellent!

Cons:

None

2026-03-09 via Nuitee
E
E2767MKandya Business
10
Prime Location & Top-Notch Service in Semarang
Pros:

You honestly can’t find a better location in Semarang. It’s right at Simpang Lima and directly connected to the mall, which is a total game-changer. The service is top-notch, the staff are incredibly professional and welcoming from the moment you walk in. If you want a seamless stay in the heart of the city, this is the place to be!

2026-03-08 via Tripadvisor
A
Ana couple es
10
Muy agradable personal,
Pros:

Ubicación y personal

Cons:

Habitaciones antiguas y desayuno mejorable

2026-03-08 via Nuitee
8
829sugengs Solo travel
10
Simpang lima night view
Pros:

Deluxe simpang lima view is a very good room for the first time guest because we can see semarang night view from high position. The room is clean and worth the price👍🏻

2026-03-07 via Tripadvisor
P
p ison family_with_children us
6
Pros:

Center of town close to freinds

Been staying there since 1995

2026-03-07 via Nuitee
J
Jeane couple id
8
2026-03-02 via Nuitee
S
Samantha couple nl
9
Comfortabele kamer, vriendelijk personeel en fijne locatie
Pros:

Vriendelijk en behulpzaam personeel! Ook heel fijn gelegen in de mall.

Cons:

Toilet raakte snel verstopt

2026-02-28 via Nuitee
J
Jumadi couple id
10
2026-02-27 via Nuitee
N
Noel solo_traveller sa
9
My stay was comfortable, welcoming, and genuinely enjoyable from start to finish.
Pros:

I had a wonderful stay at the Ciputra Hotel. The staff were genuinely welcoming, the rooms spotless and comfortable, and the overall atmosphere felt both elegant and relaxing. The location is convenient, and the amenities made the experience even better. I’d happily stay here again.

Cons:

Only the parking space is limited.

2026-02-24 via Nuitee
Z
zaimuska NONE
6
Hotel Ciputra Semarang
Pros:

My first time in Semarang and staying at your hotel was good location. Your staff is friendly, the room is acceptable but the food is disaster. I ordered Australian steaks from your room service but the food was really bad, i cannot eat the steaks as like I'm eating rubber so hard to eat and the mash potato is bad. In morning i eat your breakfast for sahur but the food taste is bad also and surprisingly my wife said the food got MOUSE mingle around at the bread area. We talk to your waiter and show the mouse to them and after that we left. What a surprise your hotel is nice but when it comes to FOOD is really disappointing! So frustrating with the food service, hope u guys can improve and really took serious in this matter.

2026-02-23 via Tripadvisor
M
Maps56267915344 Family
10
hotel ciputra
Pros:

The front staff is very polite and helpful with the booking.
Room is nice and clean also, with good and convenient lication.

2026-02-21 via Tripadvisor
F
Francisca couple es
1
Nefasta
Pros:

Que daba directo al centro comercial

Cons:

Es muy viejo, la comida muy mala, las habitaciones super viejas y sucias, el personal del hotel sabe muy poco ingles, en recepción el dia que llegamos porque compramos el alojamiento por booking nos quisieron dar una habitación inferion el un sitio que no se podia estar de ruido, preguntamos para cambiarnos de habitación y nos djeron que no habia, menos mal que salia el chico de la limpieza de una habitación que estaba un poco mejor y nos dijo que tidas estaban libres, lo volvimos a preguntar en recepción y nos volvieron ha decir que estaban ocupadas que ya habian pagado por adelantado en metalico, pedimos hablar con un superior y nos dijo que no estaba, esperamos que cambiaran de turno y despues bajamos y se lo volvimos a preguntar y al final nos cambiaron, era un poco mejor pero también el ruido de la calle y la mezquita apartir de las 4 am era insoportable, no lo recomiendo para nada, calidad precio super caro y la comida todo era comida de indonesia, nada de comida internacional, para ser un hotel de 5 estrellas pesimo el peor hotel que he estado

2026-02-15 via Nuitee
K
Kevin couple au
8
Pros:

The staff and the location. It is a comfortable hotel.

Cons:

Nothing at all.

2026-02-13 via Nuitee
Y
YOUNG BAE solo_traveller id
10
2026-01-30 via Nuitee
B
Batın Samed solo_traveller tr
8
2026-01-25 via Nuitee
R
Rusdy solo_traveller id
8
2026-01-19 via Nuitee