Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Smell in hallway
Food quality issues

Categories

Cleanliness
7.08
Some concerns about odors in hallways.
Service
9.05
Friendly staff and responsive service noted in multiple reviews.
Location
8.59
Convenient for stopovers and easy access to highways.
Room Quality
8.04
Spacious rooms with comfortable bedding.
Amenities
8.57
Good facilities including fridges and kettles in rooms.
Value for Money
8.03
Decent quality for the price, but some felt breakfast was overpriced.
Food and Beverage
6.58
Mixed reviews on quality of food; issues noted with restaurant meals.
Overall Experience
8.05
Mostly positive experiences with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:45

Property Description

Comfortable and Convenient Accommodation
Novotel Nancy offers fully renovated rooms surrounded by lush greenery, ensuring a comfortable stay just 5 km from Nancy's center.

Dining and Leisure Facilities
Indulge in contemporary French cuisine or sip on a cocktail at La Cachette, the hotel's restaurant. With veggie options available and room service, guests can enjoy a meal on the terrace in pleasant weather. The outdoor swimming pool and 400 m² of meeting rooms provide ample leisure and business opportunities.

Family-Friendly Amenities
Families are warmly welcomed at Novotel Nancy, with a small indoor play area for children. Additionally, up to 2 children (15 years and under) can stay for free when sharing with parents, making it an ideal choice for family getaways.

Book now to experience a delightful stay at Novotel Nancy!

Important information:

Please note that no extra beds or baby cot can be provided in a family room that already count 2 sofa beds. However, a single bed can be replaced by a baby cot upon request, please contact the property for record.

Please note that children under 16 years old can enjoy breakfast for free.

Please note that that our swimming pool is open if the weather allows it.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 3618 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.05
J
Jacqueline • couple • nl
8
Cons:

Plastic matrashoes
Brood bij zowel diner als ontbijt was erg droog.

2026-06-27 • via Nuitee
J
Jan • couple • nl
8
Goed doorreis hotel
Pros:

Ligging

Cons:

Was goed

2026-06-27 • via Nuitee
W
Wim • couple • nl
9
Pros:

ontbijt was prima, ruime keus en voldoende van alles aanwezig

Cons:

n.v.t.

2026-06-26 • via Nuitee
B
Bianca • family_with_children • nl
9
Pros:

Goedemorgen bedden

Cons:

Personeel wat geen of weinig Engels sprak

2026-06-25 • via Nuitee
R
Rainer • solo_traveller • de
8
2026-06-24 • via Nuitee
C
Céline • family_with_children • fr
10
Je recommande cet établissement
Pros:

Le personnel disponible et aimable, les chambres, la décoration, la piscine très appréciable vu les températures!

2026-06-24 • via Nuitee
C
Carla en Dirk • couple • nl
8
Goed onderweg hotel met airco
Pros:

Goede bedden,prima douche,tuin om buiten te zitten goed onderweg hotel.

Cons:

Wij vonden de menu kaart erg beperkt was vroeger beter
Ontbijt veel te duur voor wat er is,je kan ook aan de bar ontbijten met croisants,yoghurt,sap en koffie is veel goedkoper wij zijn geen grote eters s,morgens.

2026-06-23 • via Nuitee
J
Jeroen • couple • nl
7
2026-06-23 • via Nuitee
J
Jude • extended_group • ch
8
Extra
Pros:

Petit-déjeuner avec produits sans gluten disponibles d’office

Cons:

Lors de l’accueil à la réception vers 16h, une seule personne (qui a fait très bien son travail) pour accueillir les nombreux clients (longue attente).

2026-06-22 • via Nuitee
F
Fred De • family_with_children • nl
6
Een matig hotel.
Pros:

Kamer was prima en schoon. Parkeerplaatsen zijn er genoeg.

Cons:

Het restaurant was niet schoon tafels werden nauwelijks opgeruimd.
Er is was gewoonweg te weinig personeel om alles op te ruimen.

2026-06-22 • via Nuitee
W
Wilfrid • couple • nl
8
Prima
Pros:

Ligging, schoon park vlakbij om hondje uit te laten

Cons:

Personeel vergeten de stekker van de auto oplader aan te zetten😱

2026-06-22 • via Nuitee
H
Hans • solo_traveller • nl
6
Pros:

Niet ver lopen op de begane grond

Cons:

Het bed is echt veel te klein voor een Nederlander.

2026-06-22 • via Nuitee
O
Onno • couple • nl
9
Pros:

Ontbijt vanaf 06:00 uur is top als je op doorreis bent

2026-06-22 • via Nuitee
M
Magaly • solo_traveller • be
8
Très bien
Pros:

Déjeuner varié et diversifié chaque jour, en quantité, et de qualité. Chambres très propres. Bornes de recharge sur place. Personnel aimable. Climatisation et minibar, un vrai plus quand il fait chaud.

Cons:

Il faut se rendre au rez de chaussée pour avoir une fontaine à eau. Pas disponible au 3e étage.

2026-06-22 • via Nuitee
P
Patricia • family_with_children • nl
8
Prima centraal gelegen hotel!
Pros:

Mooie nette kamer!

Cons:

Het was erg druk aan het ontbijt waardoor bijna alles op was toen wij aan het ontbijten waren. Ook stond er helaas geen babybedje klaar.

2026-06-21 • via Nuitee
I
Iana • solo_traveller • de
5
Durchreise ok aber mehr als eine Nacht nicht zu empfehlen.
Pros:

Nah zur Aurobahn. Für die Durchreise in Orndung.

Cons:

Trotz 15 Uhr Check in um 16 uhr noch 20 min auf das zimmer gewartet. Nur ein Azubi beim Check in die überfordert war. Das Personal im Restaurant schien ebenfalls überfordert und das essen war leider auch nicht besonders gut.

2026-06-21 • via Nuitee
C
Christopher • solo_traveller • de
9
2026-06-16 • via Nuitee
C
Christophe • couple • be
9
2026-06-16 • via Nuitee
F
Frank • couple • nl
8
2026-06-15 • via Nuitee
F
Frans • couple • nl
1
Niet geweest wel betaald. Wij zijn klaar met Booking.
Cons:

Goede datum geboekt via Booking verschoven 1 week later omdat het vol was. Niet gezien, gebeld met hotel, konden niets voor ons doen omdat het geboekt was via Booking.

2026-06-15 • via Nuitee