Novotel Porto Gaia

Hotels
•
Accor
8.4 (108 reviews)
Lugar Das Chas, Afurada, Vila Nova de Gaia, 4400 , Porto , PT
351-22-7728700

listing image 1
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Pets allowed

Facilities

Boat tours nearby
Express check-out
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Cons:
Dated facilities
Expensive food options

Categories

Cleanliness
7.9
The hotel was referred to as very dated and lacked amenities like coffee in the rooms.
Service
9.9
The staff was great as mentioned in the review.
Location
9.9
Great place to stay with parking and proximity to attractions.
Room Quality
7.9
Rooms were described as very small and outdated.
Amenities
7.9
Limited food options in the restaurant and overall dated amenities.
Value for Money
7.4
Food and drink were considered very expensive for what was offered.
Food and Beverage
7.4
The restaurant had limited options and was expensive.
Overall Experience
8.9
Mixed feelings about the stay due to several mentioned issues, but general satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:02

Property Description

Welcome to Novotel Porto Gaia, where modern comfort meets stunning views of Vila Nova de Gaia.

Recreational Bliss: Dive into relaxation with our seasonal outdoor pool, or unwind on our lush terrace and garden, perfect for enjoying the picturesque surroundings.

Dining Delights: Savor delectable meals at our on-site restaurant, or indulge in 24-hour room service. Don’t forget to treat yourself to a refreshing drink at the bar or poolside bar after a long day.

Business Ready: Planning an event? Our versatile conference space spans 646 square feet and includes four well-appointed meeting rooms, ensuring your needs are met with excellence.

Experience the perfect blend of leisure and convenience. Book your stay with us today!

Important information:

  • The seasonal pool will be open from April to September.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 7.9
Service: 9.9
Location: 9.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 8.9
S
Susana • family_with_children • pt
8
2026-06-06 • via Nuitee
J
jose luiz • extended_group • br
9
Pros:

Atendimento e ter piscina

Cons:

Preço poderia ser um pouco mais em conta

2026-06-05 • via Nuitee
R
Rui Sergio • extended_group • pt
10
2026-06-04 • via Nuitee
M
Mayara • family_with_children • pt
10
Minha estadia foi muito boa, hotel de ambiente familiar que podemos levar nossos filhos, café da manhã muito bom e o esp
Pros:

Adorei as instalações e a limpeza do quarto

Cons:

Nada me desagradou

2026-06-03 • via Nuitee
R
ricardo manuel galvao • family_with_children • pt
8
2026-06-02 • via Nuitee
D
Diana • family_with_children • es
8
La habitación me decepcionó por las camas gemelas para un matrimonio. La zona de piscina muy bien.
Pros:

La zona de la piscina y juegos genial. Es lo mejor del hotel.

Cons:

La habitación muy pequeña y con dos camas gemelas de 90cms separadas, para un matrimonio, fatal. Y el hotel estaba prácticamente vacío.
La cena buffet no incluye el agua, te la cobran aparte.

2026-06-02 • via Nuitee
M
Miranda • solo_traveller • pt
8
Pros:

Localização, facilidade de estacionamento e no meu caso carregadores elétricos mesmo ali ao lado.
Simpatia do staff.

Cons:

Não é Não gostar, é a melhorar...
O WC precisa de ser atualizado na parte do chuveiro, banheira estreita o chuveiro não segurava na posição correta e o uso de cortina de duche não ajudava a experiência.
O pequeno almoço era bastante bom, mas o valor um pouco alto. Sentimos diferença também no pequeno almoço no fim de semana para o dia de semana, que desce um pouco a qualidade e a oferta.

2026-06-02 • via Nuitee
J
Joao • solo_traveller • pt
8
2026-06-01 • via Nuitee
P
Pedro • family_with_children • gb
8
2026-05-31 • via Nuitee
D
Dalila • family_with_children • pt
5
Pros:

Limpeza

Cons:

Atendimento, extremamente demorado e pedimos uma tosta no bar que custou 9,80€ servida num pequeno pão de baguete!

2026-05-31 • via Nuitee
A
Andrey • solo_traveller • pt
10
2026-05-31 • via Nuitee
W
William • couple • es
6
Ok
Pros:

Relaxed pool area
Friendly staff

Cons:

The television turned out to be more of an ad venue for the hotel than actually allowing us to watch what we wanted. Very complicated

2026-05-30 • via Nuitee
H
Harald • solo_traveller • de
8
2026-05-29 • via Nuitee
H
Harald • solo_traveller • de
8
2026-05-29 • via Nuitee
D
Dizechi • extended_group • us
8
We really like the town. Novo Gaia/Porto are just beautiful!
Pros:

The hotel was good in general. I think the staff was exceptional and did everything they could to accommodate the guests.

Cons:

Pool was not heated and too cold to swim. Also, the AC did not cool off the rooms and had to open windows for fresh air and mosquitos.

2026-05-29 • via Nuitee
L
Leonel • solo_traveller • pt
10
2026-05-28 • via Nuitee
C
CORRECT • family_with_children • lb
8
si nous sommes pas exigants ca passe
Pros:

facilement accessible si l on possède une voiture.

Cons:

la cilimatisation est mediocre.

2026-05-28 • via Nuitee
F
Frank • family_with_children • de
8
Für zwei Nächte in Porto eine gute Wahl, bei der Preis / Leistung stimmt
Pros:

Sehr freundliches Personal. Bequeme Betten. Gutes Frühstück. Kostenloses Parken.

Cons:

Zimmer sind halt schon etwas älter. Duschen in der Badewanne. Aber wie gesagt: absolut sauber.

2026-05-27 • via Nuitee
A
Ana Sofia • family_with_children • ch
9
2026-05-27 • via Nuitee
F
Fernando • couple • pt
6
Não cumpriu as expectativas
Pros:

A localização e facilidade de estacionamento da viatura

Cons:

A banheira da casa de banho. É alta e de difícil acesso para quem seja mais idoso e tenha dificuldade de mobilidade

2026-05-26 • via Nuitee