Novotel Porto Gaia

Hotels
•
Novotel
8.2 (3666 reviews)
Rua Martir São Sebastião, Afurada , Vila Nova de Gaia , PT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff
Good breakfast offering
Attractive pool area and family-friendly amenities (playground, outdoor games)
Convenient location near Douro Marina / ~10 min drive to Porto center
On-site parking
Cons:
Room quality issues: small family rooms, uncomfortable beds and low pillows, old decor
Bath/shower design concerns (high/unsafe bathtub)
Cleanliness problems: pool cleanliness, occasional bad smells, and at least one reported cockroach
Breakfast area can be messy/crowded with limited gluten-free options and some unfriendly staff at times
Limited food/snack options at the restaurant/pool and mixed drink quality

Categories

Cleanliness
6.2
Several reviews mention issues: pool sometimes dirty, presence of a cockroach in bathroom, bad smells in some rooms and seagull droppings around pool area—cleanliness is inconsistent and needs improvement.
Service
9.2
Staff are repeatedly described as very friendly, helpful and attentive on arrival and during the stay; isolated notes of limited friendliness particularly at breakfast, but overall service is a strong positive.
Location
8.8
Multiple comments note the hotel is well situated (near Douro Marina, about 10 minutes by car to central Porto) and handy for local restaurants and walks.
Room Quality
6.5
Numerous complaints about room condition: small family rooms, uncomfortable beds and pillows, old rooms, and high/unsafe bathtubs — room quality is a clear weakness.
Amenities
8.9
Good amenities reported: outdoor pool, playground, outdoor chess, swings and parking. Pool area is an asset, although maintenance/cleanliness and limited sunbeds were mentioned.
Value for Money
8.3
Several reviewers call the hotel a competent option with good quality/price for short stays; some drawbacks (limited snack options, weak restaurant) temper the score but overall value is positive.
Food and Beverage
8.5
Breakfast is frequently praised (varied sweet/savoury options) though sometimes described as messy/crowded with shortages of gluten-free items; pool cocktails and restaurant received some criticism.
Overall Experience
9.2
Most guests report a pleasant stay and would recommend or return; positives (staff, pool, breakfast, location) outweigh issues, though room and cleanliness problems reduce perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:33

Property Description

Modern Comfort and Convenience
Novotel Porto Gaia offers stylish rooms with free Wi-Fi, flat-screen TVs, and modern amenities. Relax in air-conditioned rooms with minibars and coffee facilities.

Culinary Delights
Indulge in street food-inspired cuisine at Côté Jardin Restaurant or savor drinks at the on-site bar. Don't miss the summertime poolside barbecues for a unique dining experience.

Family-Friendly Fun
With a video game area, indoor and outdoor playgrounds, Novotel Porto Gaia ensures entertainment for children. Plus, enjoy 24-hour reception, laundry services, and car rental for a stress-free stay.

Book your stay at Novotel Porto Gaia now to experience comfort, great food, and family fun!

Important information:

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.2
Based on 3666 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.8
Room Quality: 6.5
Amenities: 8.9
Value for Money: 8.3
Food and Beverage: 8.5
Overall Experience: 9.2
T
Toni • extended_group • es
5
2026-10-17 • via Nuitee
I
Isabelle • extended_group • fr
9
Parfait
Pros:

Nous connaissons cet établissement depuis 20 ans et toujours aussi bien !

2026-10-17 • via Nuitee
L
Lennart • family_with_children • dk
8
2026-10-15 • via Nuitee
M
Marie • couple • fr
10
Bonne adresse pour visiter Porto. Un peu loin du centre ville mais au calme.
Pros:

La Propreté, La taille des chambres, le parking gratuit, le petit déjeuner

Cons:

Rien

2026-10-15 • via Nuitee
G
Grażyna • extended_group • pl
8
2026-10-14 • via Nuitee
A
Ana15 • solo_traveller • fr
8
2026-10-12 • via Nuitee
M
Margarida • family_with_children • pt
8
.
Pros:

.

Cons:

.

2026-10-12 • via Nuitee
W
Wadia • solo_traveller • pt
8
Pros:

Emplacement, le petit déjeuner, la qualité de la chambre

Cons:

Il y'avait un jours oula piscine été indisponible

2026-10-12 • via Nuitee
A
Ana • solo_traveller • pt
9
Pros:

Simpatia dos funcionários

Cons:

O sofá das crianças não era muito confortável.

2026-10-12 • via Nuitee
A
Antunes • solo_traveller • ch
6
Pros:

Sítio

Cons:

Cama muito dura, e o barulho dos outros hóspedes.

2026-10-11 • via Nuitee
J
José Carlos • family_with_children • pt
6
Estadia afetada pelo quarto atribuido, caso fosse mais de uma noite não teria ficado no mesmo quarto
Cons:

Atribuído um quarto adaptado, que ao contrário do mencionado no check in, obviamente não tem uma casa de banho "idêntica" a uma não adaptada, provocando constrangimentos na sua utilização.

2026-10-11 • via Nuitee
H
Hauck • couple • de
8
nicht perfekt aber gut
Pros:

alles sauber, super frühstück, sehr gutes freundliches hilfsbereites personal

Cons:

die lage ist nicht gut, es gibt keinen supermarkt in der nähe, fussweg ca 20 minuten

2026-10-11 • via Nuitee
A
Amandine • family_with_children • fr
10
Séjour confortable avec un service de qualité
Pros:

L’hôtel est spacieux et la chambre était confortable, disposant d'une bouilloire, d'une machine à café et un mini-réfrigérateur. La salle de bain disposait d’une baignoire, d’une douche et d’équipements modernes. L’espace piscine était agréable, et la vue sur la mer était particulièrement appréciable.

Cons:

Rien à dire de négatif pour cet hébergement, notre séjour était agréable. Je recommande vivement.

2026-10-10 • via Nuitee
S
Sílvia • solo_traveller • pt
8
2026-10-09 • via Nuitee
özlütıraş • solo_traveller • tr
6
Pros:

Bahçesini, havuzunu ayrıca girişte ücretsiz verdikleri aromalı suyu sevdik.

Cons:

Oda çok dardı, oda terlikleri için ücret istenmesi kötüydü

2026-10-08 • via Nuitee
P
Pedro • family_with_children • pt
8
2026-10-07 • via Nuitee
G
geralvalmotor • family_with_children • pt
8
2026-10-07 • via Nuitee
C
Carla • family_with_children • pt
10
Pros:

Os funcionarios do restaurante e buffet, uma simpatia. Isto sim, é hospitalidade

Cons:

Terem informado que a piscina ia estar aberta caso tivesse bom tempo, e domingo, fechou, se não tinham as condições adequadas, não deviam ter informado que estaria aberta, e estarem pessoas a usufruir da piscina e não nos deixarem entrar.

2026-10-07 • via Nuitee
P
Pereira • family_with_children • fr
8
2026-10-07 • via Nuitee
N
Natalia • solo_traveller • es
5
2026-09-19 • via Nuitee