Mercure Pau Palais des Sports

Hotels
•
Mercure
8.4 (536 reviews)
106, avenue de L'Europe , Pau , fr

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Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Convenient location
Cons:
Noise from traffic
Limited menu options
Temperature control issues

Categories

Cleanliness
8.18
The rooms were reported as clean, but there are concerns regarding bloodstains on linens, affecting the perception of cleanliness.
Service
8.85
Staff described as friendly and helpful, with specific positive mentions of professionalism.
Location
8.69
The hotel's location is convenient for travelers, being close to the highway.
Room Quality
8.14
Rooms noted for comfort, though complaints about noise and temperature control were mentioned.
Amenities
8.47
Good pool area and general amenities, though gym facilities were considered minimal.
Value for Money
8.33
Some reviews feel prices may not reflect the quality of certain aspects, such as room conditions.
Food and Beverage
7.98
Food quality was good, though the menu options were limited.
Overall Experience
8.55
Generally a positive experience, with a few issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:26

Property Description

Modern Accommodation and Convenient Location
This renovated hotel near Palais des Sports and Zénith offers contemporary rooms with en suite facilities and an LCD TV. Its proximity to the airport and free amenities like parking and WiFi make it a perfect choice for travelers.

Relaxation and Recreation
Guests can unwind at the shaded patio by the outdoor swimming pool during summer. The onsite gym provides fitness enthusiasts with a convenient way to stay active during their stay.

Gastronomic Delights and Cultural Exploration
Indulge in healthy cuisine made from organic local produce at the hotel's restaurant, showcasing seasonal flavors. With its strategic location near various attractions, including the Sports Arena and Jaï Alaï Court, guests can easily explore the gastronomic and cultural treasures of the region.

Book now for a memorable stay at Mercure Pau Palais Des Sports!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 28, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 536 reviews
Cleanliness: 8.18
Service: 8.85
Location: 8.69
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.33
Food and Beverage: 7.98
Overall Experience: 8.55
D
Daniel • couple • fr
5
Bien mais un service moyen
Cons:

Pas de nettoyage de la table sur laquelle nous avons pris l’apéro et pourtant elle était sale ; le chiffon et le produit nettoyant qui traînent sur une table du petit déjeuner à côté de nous…

2026-07-08 • via Nuitee
I
Ignacio Martin • couple • es
8
2026-07-07 • via Nuitee
R
René • couple • nl
2
Mercure en ik zullen geen vrienden worden.
Pros:

Fijn buiten aan het zwembad kunnen eten was lekker en fijn na een lange reis.
Sophie de manager is ons tegemoet gekomen doordat er veel zaken niet klopte.

Cons:

Poetsen was heel slecht gebeurt! serie detail foto's aan de manager overhandigt.
In de gangen sprayen ze allerhande geurtjes niet fijn. Kreeg er hoofdpijn van.
Airco werkt voor geen meter.

2026-07-06 • via Nuitee
J
juan Carlos • solo_traveller • es
7
Pros:

Ubicación

Cons:

Habitación oscura

2026-07-05 • via Nuitee
M
Maffettone • family_with_children • fr
8
2026-07-05 • via Nuitee
A
Adelino • couple • pt
9
2026-06-30 • via Nuitee
B
Bruno • couple • fr
10
2026-06-27 • via Nuitee
J
jean paul • couple • fr
9
2026-06-27 • via Nuitee
B
Birgit • couple • de
5
Jederzeit würden wir hier wieder übernachten
Pros:

Die Lage ist sehr gut und obwohl an einer viel befahrenen Strasse sind die Zimmer, auch dank Klimaanlage sehr ruhig. Das Frühstück lässt keine Wünsche offen, das Personal ist sehr freundlich und das bestellte Abendessen war sehr gut.

2026-06-17 • via Nuitee
H
hervé • family_with_children • fr
8
Super séjour nous reviendrons
Pros:

Emplacement proche de la sortie de l'autoroute, gentillesse de l'équipe , copieux petit déjeuner. Parking gratuit bien pratique. Belle piscine et aménagement de qualité.

Cons:

Bruit extérieur lorsque les fenêtres sont ouvertes

2026-06-14 • via Nuitee
J
juan • couple • ar
9
2026-06-08 • via Nuitee
M
Molendijk • couple • nl
9
Pros:

Weer snel op de rijksweg en in de nabijheid vsn de bushalte van lijn F die je in 14 min in het oude centrum brengt

2026-06-07 • via Nuitee
C
Christine • couple • gb
9
Very enjoyable. Excellent food.
Pros:

Convenient location. Parking easy.

Cons:

Needed a comfortable chair in the bedroom.

2026-06-06 • via Nuitee
P
Philip • couple • gb
8
Ideal overnight break when travelling.
Pros:

Nice pool, comfortable bed & good shower 👍
Good parking.

2026-06-01 • via Nuitee
J
Juan • couple • es
9
Bastante agradable
Pros:

Ya lo conocía

Cons:

Descontrol en la hora de la limpieza de las habitaciones

2026-05-31 • via Nuitee
J
jane • couple • gb
10
Great location with a car.
Pros:

Location was great, just off Peage, easy to get into town by taxi.
Lovely city.

Cons:

Nothing

2026-05-26 • via Nuitee
M
Martine • solo_traveller • fr
10
séjour très agréable, hôtel bien situé et confortable. Personnel agréable
2026-05-25 • via Nuitee
E
Elizabeth • couple • gb
7
Disappointed.
Pros:

Location. Good food

Cons:

Room smelt awful. Like a blocked drain
in the shower or damp from the shower.
Four * rating - on this occasion attention to detail lacking. Body wash-shampoo empty. No milk to make coffee/tea in the room. I reported the problems in the morning whilst checking out. Receptionist went through the motions of apologising but seemed indifferent.

2026-05-20 • via Nuitee
N
Nicolas • solo_traveller • fr
8
Hôtel classique
Pros:

Hôtel classique pour travailler
Petit déjeuner mériterait mieux , la mise en place pour les derniers arrivés n’est pas faite , nous sommes tombés au creux

Cons:

Petit déjeuner pas approvisionné

2026-05-19 • via Nuitee
R
Rayan • couple • fr
4
Cons:

Je pense qu’il y avait des punaise de lit à mon réveil j’avais des piqûres de partout je devais dormir quatre nuits je suis reparti à mon réveil

2026-05-13 • via Nuitee