Mercure Auxerre Autoroute du Soleil

Hotels
•
Mercure
7.5 (420 reviews)
Route Nationale 6 , Appoigny , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Nice location
Calm environment
Cons:
Inconsistent service
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.89
Several reviews mentioned cleanliness issues, including old decor and maintenance concerns.
Service
7.36
Mixed reviews; some praised the service while others reported unprofessional behavior.
Location
8.4
Positive sentiment about the location being peaceful and accessible.
Room Quality
6.85
Feedback indicated dated rooms and issues such as musty smells and poor maintenance.
Amenities
7.88
Amenities related to breakfast were well-received, despite some room issues.
Value for Money
7.34
Mixed feelings; some felt it was worth the price while others disagreed.
Food and Beverage
8.39
Many reviews highlighted the excellent quality of food and breakfast.
Overall Experience
6.86
Overall experience varied; while some had good stays, others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:14

Property Description

Luxurious Accommodations
Experience comfort and style in our 77 modern rooms overlooking a beautiful 4-hectare park. Enjoy the convenience of ground-level rooms equipped with all the amenities you need for a relaxing stay.

Gastronomic Delights
Indulge in the flavors of Burgundy at our on-site restaurant, Le Chaumois. Delight your taste buds with traditional and tasty cuisine prepared with the finest local ingredients.

Versatile Event Spaces
Host your next event in one of our 6 adjustable conference rooms, accommodating up to 300 guests. With a total area of 335m², our conference facilities are perfect for a successful and seamless gathering.

Book now for an unforgettable stay at Mercure Auxerre and make lasting memories in the heart of the Yonne Valley.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 420 reviews
Cleanliness: 6.89
Service: 7.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 6.86
M
Markus • couple • ch
8
2026-06-27 • via Nuitee
Y
Yves • couple • fr
9
2026-06-27 • via Nuitee
J
Jan • solo_traveller • nl
10
Prettig verblijf op doorreis naar Nederland
Pros:

De gastvrije ontvangst. Eerder op de kamer terecht kunnen ivm hittegolf.
De schone en frisse badkamer, slaapkamer en apart toilet.
Het lekkere vegetarisch eten
Het zwembad, heerlijk om af te koelen.

2026-06-26 • via Nuitee
H
Hongbing • couple • fr
7
L'accueil est agréable, mais dans la chambre on entend tout se qui se passe à côté, absolument tout!
2026-06-24 • via Nuitee
S
Sam • couple • gb
3
Won’t return
Pros:

Cool room

Cons:

Inexperienced staff, dirty, sent to room still in use, allergens put on my dinner, old fashioned carpet in rooms

2026-06-24 • via Nuitee
J
joelle • solo_traveller • be
7
Pros:

L espace environnemental le calme
La qualitite du restaurant
Le personnel

Cons:

L odeur diffusée par l air CO ou autre
Le mauvais entretien des espaces pelouse devant notre chambre
Qui était bas de gamme ailleurs les espaces sont corrects
Pas de frigo
On a demandé de changer chambre mais complet paraît il ! Ca n avait pas l air ...vu le nombre de voiture

2026-06-13 • via Nuitee
G
Gary • solo_traveller • gb
8
2026-06-12 • via Nuitee
K
Karin • solo_traveller • ch
10
Ein sehr angenehmer Zwischenstopp mit freundlicher Bedienung.
Pros:

Eignet sich sehr gut für einen Zwischenstopp auf einer längeren Reise.
Die Zimmer befinden sich ebenerdig und man hat das Auto ein Paar Schritte entfernt.
Das Frühstück ist reichhaltig und gut.
Das Restaurant ist sehr gut und hat eine genügende Auswahl an Menues um am Abend etwas zu essen das nicht Hamburger und Co ist.

2026-06-12 • via Nuitee
M
MICHEL • family_with_children • fr
7
2026-06-10 • via Nuitee
K
Karin • solo_traveller • ch
8
Ich habe mich sehr wohl gefühlt
Pros:

Freundlichkeit
Gut erreichbar
Ebenerdig

2026-06-08 • via Nuitee
H
Hanna • solo_traveller • fr
9
Personnel très accueillant et agréable, accès facile, rapport qualité prix ok
Pros:

Personnel très accueillant accès facile

2026-06-07 • via Nuitee
I
Ines • solo_traveller • fr
9
2026-06-01 • via Nuitee
Q
Quentin • couple • hk
8
2026-06-01 • via Nuitee
J
Jean-Pierre • couple • fr
10
Excellent hôtel pour une étape confortable
Pros:

Le petit déjeuner. Le confort des chambres.
L’amabilité du personnel.
Le parking gratuit. Le calme. La piscine.

Cons:

Rien à signaler

2026-05-31 • via Nuitee
N
Nicolas • extended_group • fr
1
Voyageant beaucoup, je n'ai jamais vu un hôtel si loin de son classement 4 étoiles, une catastrophe.
Cons:

L'accueil au restaurant était d'une froideur incomparable et les 2 pièces de viandes de très mauvaises qualité regorgeant de nerfs...

Petit-déjeuner à 7h45, aucune table n'est débarrassée, obligation de manger dehors sur une table non dressée....
La machine à café est sale.

Quand à la chambre : le nettoyage et le ré-assortiment du linge devait certainement être en option.

Il me semblait aussi qu'un surmatelas était obligatoire dans un 4 étoiles afin de ne pas se retrouver bloquer entre les 2 petits lits collés...

Mon séjour a duré 3 jours et pas d'amélioration.... Pour moi Mercure était un synonyme de qualité, visiblement le niveau d'exigence de cette marque à bien baissé !

2026-05-31 • via Nuitee
P
Pierrette • couple • fr
10
Bon sejour
Pros:

Petit déjeuner copieux et servi à l’heure

Cons:

La paroi de la douche n’est pas assez grande

2026-05-30 • via Nuitee
K
Konrad • couple • ch
6
Pros:

proximity to A6 and Tesla supercharger

Cons:

restaurant service

2026-05-26 • via Nuitee
B
Bruno Stefaan Frans • solo_traveller • it
10
A nice and strategic stop before Paris
Pros:

Clean rooms and excellent breakfast. Really nice front desk team. Great for Tesla owners since there is a Supercharger

2026-05-25 • via Nuitee
M
Michele • couple • gb
8
Great stop over hotel
Pros:

Very convenient location with a pool and good dinner

2026-05-25 • via Nuitee
H
Hans • solo_traveller • nl
7
Pros:

Diner en ontbijt is prima

Cons:

Muur in badkamer naast wastafel nogal smoeselig

2026-05-19 • via Nuitee