Mercure Auxerre Autoroute du Soleil

Hotels
•
Mercure
7.5 (379 reviews)
Route Nationale 6 , Appoigny , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Nice location
Calm environment
Cons:
Inconsistent service
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.89
Several reviews mentioned cleanliness issues, including old decor and maintenance concerns.
Service
7.36
Mixed reviews; some praised the service while others reported unprofessional behavior.
Location
8.4
Positive sentiment about the location being peaceful and accessible.
Room Quality
6.85
Feedback indicated dated rooms and issues such as musty smells and poor maintenance.
Amenities
7.88
Amenities related to breakfast were well-received, despite some room issues.
Value for Money
7.34
Mixed feelings; some felt it was worth the price while others disagreed.
Food and Beverage
8.39
Many reviews highlighted the excellent quality of food and breakfast.
Overall Experience
6.86
Overall experience varied; while some had good stays, others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:14

Property Description

Luxurious Accommodations
Experience comfort and style in our 77 modern rooms overlooking a beautiful 4-hectare park. Enjoy the convenience of ground-level rooms equipped with all the amenities you need for a relaxing stay.

Gastronomic Delights
Indulge in the flavors of Burgundy at our on-site restaurant, Le Chaumois. Delight your taste buds with traditional and tasty cuisine prepared with the finest local ingredients.

Versatile Event Spaces
Host your next event in one of our 6 adjustable conference rooms, accommodating up to 300 guests. With a total area of 335m², our conference facilities are perfect for a successful and seamless gathering.

Book now for an unforgettable stay at Mercure Auxerre and make lasting memories in the heart of the Yonne Valley.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 379 reviews
Cleanliness: 6.89
Service: 7.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 6.86
L
Laurent • solo_traveller • fr
5
Cons:

La moquette était très sale

2026-03-27 • via Nuitee
C
Christiane • family_with_children • fr
8
Pros:

La chambre, l'accueil, le personnel était parfait

Cons:

Le plat de pâtes, les pâtes n'était pas a point et elles étaient collés a l'assiette attendent le client,
Désolé pour ce commentaire.

2026-03-23 • via Nuitee
A
Agnes • couple • fr
8
Cons:

Manque un petit réfrigérateur

2026-03-22 • via Nuitee
D
Denis • couple • fr
8
2026-03-15 • via Nuitee
Y
Yves • couple • fr
10
2026-03-09 • via Nuitee
M
Mathieu • couple • fr
8
2026-03-04 • via Nuitee
P
pascal • couple • fr
7
2026-03-02 • via Nuitee
M
Marilen • couple • gb
10
2026-02-11 • via Nuitee
B
Benjamin • solo_traveller • fr
4
N’y allez pas
Pros:

L’emplacement

Cons:

Ce n’est pas au niveau d’un mercure, restaurant pas bon et chambres rénovées à la va vite.

2026-01-20 • via Nuitee
J
JULIEN • solo_traveller • fr
1
Pros:

Annuler par l’établissement 3 heures avant mon arrivée pour cause de surbooking

Cons:

Annuler par l’établissement 3 heures avant mon arrivée pour cause de surbooking

2026-01-20 • via Nuitee
A
Anaïs • couple • fr
8
Très bien, je recommande !
2026-01-20 • via Nuitee
R
Remi • couple • fr
7
2026-01-19 • via Nuitee
B
Béatrice • family_with_children • ch
7
Bon rapport qualité prix pour une clientèle un peu plus exigeante
Pros:

Bonne surprise avec cet hôtel Mercure. Un grand effort a été porté sur l’accueil des clients, le design du hall d’entrée, du lounge et du restaurant. Avec le patio dehors, l’ensemble est coquet et convivial.
Notre chambre était de plain-pied, ce qui est très agréable avec une petite terrasse donnant sur la piscine et la voiture garée devant. Lit confortable avec 2 oreillers par personne.
Grand parking spécialement aménagé pour les voitures électriques.
Piscine agréable pour adultes. Hauteur minimale 1m50

Cons:

Pour le rapport qualité prix, c’était parfait. Personnellement, rien à ajouter..

2026-01-19 • via Nuitee
P
Philippe • couple • be
8
2026-01-19 • via Nuitee
C
Claude • couple • fr
10
Charming, clean, super breakfast and overall atmosphere
Pros:

very nice place, charming, well decorated, great terrasse for outdoor seating, a calming place on a beautiful forest view
Breakfast is a differentiator too ! Well done
Room are spacious and clean.

2026-01-19 • via Nuitee
B
Baptiste • solo_traveller • fr
10
2026-01-19 • via Nuitee
P
Peter • couple • ch
7
2026-01-19 • via Nuitee
H
Helen • family_with_children • gb
3
Cons:

Not a 4 star hotel at all, rooms dated and weary, swimming pool had black mould round the edges and doesn’t look well maintained. Hotel in the middle of nowhere, staff unfriendly and bar/dinner service awful.

2026-01-19 • via Nuitee
L
Laure • couple • ch
10
2026-01-07 • via Nuitee
P
Pierre • family_with_children • fr
4
Cons:

Pb informatique, pas de possibilité de générer les clés, pb de chauffage salle de repas , celui-ci étant servi ds une salle de réunion ce qui le matin au petit déjeuner n'était pas pratique du tout, absence de yaourts au petit déjeuner...

2026-01-06 • via Nuitee