Serra Alta Hotel

Hotels
9 (213 reviews)
Rua Paulo Muller, 250 , Joinville , br
+55 47 3634-1112

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Good room quality
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.08
There were mentions of issues with mold in the bathroom, indicating cleanliness could be improved.
Service
9.55
Guests noted the staff as polite, amicable, and attentive, showcasing strong service.
Location
9.59
The location was described positively, making it ideal for family visits.
Room Quality
8.54
The quality was generally good, but there were concerns about room maintenance.
Amenities
9.07
Amenities like the pool and breakfast received praise, though gym equipment was found lacking.
Value for Money
9.03
The pricing was noted as reasonable for the quality provided.
Food and Beverage
8.58
The breakfast and restaurant options were positively received, despite some availability issues.
Overall Experience
9.55
Overall experience was highly rated, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:58

Property Description

Luxurious Accommodation with a Variety of Leisure Options

The 4-star Serra Alta Hotel in São Bento do Sul offers spacious rooms with balconies, free WiFi, and free private parking. Each room features air conditioning, a TV with cable channels, and a minibar.

Delicious Dining and Relaxation Amenities

Guests can savor a daily buffet breakfast and dine at the on-site restaurant serving Brazilian and international cuisine. Unwind at the bar or make use of the gym, outdoor sports courts, indoor pool, and sauna. Families will appreciate the kids' pool and playground.

Convenient Location and Nearby Attractions

Located in the heart of São Bento do Sul, Serra Alta Hotel is a perfect base for exploring the area. Don't miss the chance to visit Florianópolis just 250 km away or utilize the nearby Joinville-Lauro Carneiro de Loyola Airport only 58 km from the hotel.

Book your stay at Serra Alta Hotel now for an unforgettable experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

Up to 2 children under 6 years old can stay free when sharing bed with their parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CWB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 213 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
E
eduardo petris • solo_traveller • br
7
2026-07-25 • via Nuitee
A
Andrew • solo_traveller • br
10
2026-07-24 • via Nuitee
M
MARINES BIANCHETTI • solo_traveller • br
7
Família
Pros:

Hotel é muito bom, hall amplo, quarto confortável, café da manhã bem gostoso, sala de jogos, piscina aquecida.

Cons:

Pegamos um quarto ao lado da sala Orquídea e teve barulho de porta batendo até tarde, assim como dava pra ouvir pessoas conversando na recepção. Na reserva não foi informado que a piscina era usada para aulas de natação infantil. Quando fomos usar, estava lotada! Mesmo disponibilizando uma raia para os hóspedes, decidimos não usar por conta do barulho. A questão da piscina aquecida era o diferencial que buscávamos nesse hotel. O quarto não tinha tomada perto da cama.

2026-07-24 • via Nuitee
A
Ana Helena • solo_traveller • br
10
2026-07-21 • via Nuitee
L
Luciana • family_with_children • br
10
Fomos a trabalho e aproveitamos férias escolares para ir com a família . Ambiente super agradável e aconchegante
Pros:

Localização. Decoração. Limpeza

Cons:

Tudo ótimo

2026-07-21 • via Nuitee
D
Decio • solo_traveller • br
7
Pros:

Localização

Cons:

Café da manhã

2026-07-20 • via Nuitee
M
Mario • family_with_children • br
10
2026-07-19 • via Nuitee
V
Vera • extended_group • py
10
2026-07-16 • via Nuitee
G
Geyso • solo_traveller • br
10
Legal
Pros:

Do atendimento dos funcionários

Cons:

Do multiuso do hotel, mas entendo a necessidade de sustentabilidade do negócio

2026-07-16 • via Nuitee
G
Gustavo Cesar • solo_traveller • br
5
2026-07-15 • via Nuitee
W
Willy • couple • be
10
Pros:

In de kamer die ons eerst was toebedeeld ondervonden we lawaai van een naburige airco, waar blijkbaar een defect aan was. Toen we dit hebben gemeld aan de receptie werd ons op uiterst vriendelijke wijze onmiddellijk een nieuwe kamer toegekend.

2026-07-14 • via Nuitee
C
Conrado Roberto • solo_traveller • br
10
2026-07-13 • via Nuitee
R
Ricardo • solo_traveller • br
9
2026-07-11 • via Nuitee
L
Lidia • solo_traveller • br
10
2026-07-10 • via Nuitee
J
Jane Regina • solo_traveller • br
10
Foi muito legal.
Pros:

O café excelente. Fui super bem atendida. A recepção foi ótima. Tudo ótimo e muito agradável.

2026-07-10 • via Nuitee
A
Ana Priscila • solo_traveller • br
9
2026-07-09 • via Nuitee
W
WANDER • solo_traveller • eu
7
Custo não compensa
Cons:

Água da piscina climatizada estava fria

2026-07-06 • via Nuitee
C
Camila • solo_traveller • br
10
2026-07-04 • via Nuitee
R
ricardo • solo_traveller • br
10
2026-07-03 • via Nuitee
W
Wandersson • solo_traveller • br
9
Exvelente
Pros:

O hotel é confortável, quentinho, limpo, com um excelente café da manhã ao som de musica classica ao fundo.

Cons:

A única ressalva é em relação a pulseira para ser utilizada nas dependências do hotel. Achei desnecessário. Já viajei muito, e nunca precisei disso em outros locais.

2026-06-30 • via Nuitee