Le Relais de L'Hermitage

Hotels
•
Independent
7.4 (109 reviews)
L'Hermitage, Avenue de la Mer, St Gilles-les-Bains, Saint-Paul, 97434 , Saint-Paul , RE
262-0-244444

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Facilities

Free breakfast
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Helpful staff
Nice breakfast
Good location
Cons:
Room quality issues
Long wait times at bar
Disappointing welcome cocktail

Categories

Cleanliness
6.18
The room quality was noted to be dark and in need of rejuvenation, indicating lower cleanliness standards.
Service
8.15
The staff was described as helpful and friendly.
Location
8.69
The hotel is very well located in proximity to the beach and lagoon.
Room Quality
6.64
The room was mentioned to need refreshment, with reports of uncomfortable bedding.
Amenities
8.17
Common areas were described as pleasant and there is a copious breakfast.
Value for Money
7.63
Given some of the issues, value may not meet expectations for the hotel’s style.
Food and Beverage
6.18
Cocktail served was criticized as tasteless and disappointing.
Overall Experience
7.55
Overall a good experience with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:41

Property Description

Escape to paradise at Le Relais de L'Hermitage, where stunning waterfront views bring the essence of relaxation to life.

Outdoor Oasis
Dive into not one, but two sparkling outdoor swimming pools or take a leisurely ride on a bike from our rental service, perfect for exploring the charming surroundings.

Culinary Delights
Indulge your taste buds at Case Vanille, one of our exquisite restaurants, or enjoy room service for a cozy night in, all while relishing a complimentary English breakfast served daily.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi, unwind in air-conditioned rooms equipped with Smart TVs, and enjoy seamless travel with our airport shuttle service and free parking.

Book your unforgettable stay at Le Relais de L'Hermitage today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 109 reviews
Cleanliness: 6.18
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.55
L
Lucie • family_with_children • re
7
Attention aux personnels de ménages
Pros:

Très bon accueil du personnel malgré notre retard.

Cons:

Vole de nos affaires personnelles, alors que l'oubli a était signalé dès le matin.

2026-06-26 • via Nuitee
M
mme lebon • solo_traveller • re
8
2026-06-24 • via Nuitee
O
Olivier • family_with_children • re
6
2026-06-24 • via Nuitee
L
Laetitia • couple • fr
8
Pros:

Lieu piscine chauffée restaurant

Cons:

Mobiliers chambre vieillotte à rénover

2026-06-24 • via Nuitee
L
Laetitia • family_with_children • fr
8
Pros:

Emplacement hôtel, restaurant et piscine chauffée

Cons:

Chambre à rénover car vieillotte

2026-06-24 • via Nuitee
C
Clara • couple • re
8
Reposant et ressourçant!
Pros:

L’emplacement. A proximité de tout!

Cons:

Piscine chauffée trop froide.

2026-06-24 • via Nuitee
I
Ingrid • family_with_children • re
4
Pour le prix de la chambre vraiment déçu
Pros:

Personnel sympa

Cons:

Équipements, chambre vieillot, carrelage et pomme de douche cassés.
Buffet a volonté 48euros alors que les plats proposés ne valent pas le tarif.

2026-06-22 • via Nuitee
F
Fabienne • extended_group • re
3
Pros:

Le buffet et l'ambiance du samedi soir

Cons:

L'odeur d'urine de chat partout partout était insupportable
La literie était très inconfortable il y avait des trous et des bosses le petit lit d'appoint c'est du béton
L'odeur de la chambre nous a donné la nausée.

2026-06-22 • via Nuitee
L
Luciano • solo_traveller • re
10
Pros:

Le personnel a ete a notre ecoute

Cons:

Un petit souvis dans la.nuit
Mais
Une solution a ete apporte rapidement a notre demande exceptionnelle favorablement

Bravo et merci

2026-06-21 • via Nuitee
M
Maillot • family_with_children • re
7
2026-06-20 • via Nuitee
P
Prisca • family_with_children • re
8
Pros:

Personnel accueillante

Cons:

Suite famille très petite à mon goût

2026-06-19 • via Nuitee
L
Loic • couple • fr
9
Parfait
Pros:

Le lieu le cadre la piscine
Le personnel
Les facilities

Cons:

RAS

2026-06-19 • via Nuitee
F
Frédéric • solo_traveller • re
8
2026-06-18 • via Nuitee
G
Grazziani • solo_traveller • re
10
2026-06-18 • via Nuitee
L
Laurence • solo_traveller • re
6
Chambre familiale moyen
Pros:

Le petit déjeuné était plus ou moins correct

Cons:

Le manque de place pour circuler dans la chambre familiale.

2026-06-18 • via Nuitee
M
MOREAU • solo_traveller • re
7
Pros:

Le petit déjeuner

Cons:

Pas de chargeur à disposition

2026-06-18 • via Nuitee
G
GUILLAUME • solo_traveller • re
7
Pros:

Près de la plage et de la ville

Cons:

On était placé en rez-de-chaussée et pas assez intime au niveau du balcon et la chambre était minuscule pour une famille de 4

2026-06-18 • via Nuitee
M
magali • solo_traveller • fr
8
2026-06-17 • via Nuitee
C
Charlotte • solo_traveller • fr
8
2026-06-16 • via Nuitee
I
Ingrid • solo_traveller • re
7
Pros:

L'emplacement, le parking privé.
Les piscines, le service lors des commandes.
Les restaurants.

Cons:

Salle de bain : manque de rénovation
Chambre très petite.
Service réception avec beaucoup d attente.

2026-06-16 • via Nuitee