Le Relais de L'Hermitage

Hotels
Independent
7.4 (109 reviews)
L'Hermitage, Avenue de la Mer, St Gilles-les-Bains, Saint-Paul, 97434 , Saint-Paul , RE

Facilities

Free breakfast
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Helpful staff
Nice breakfast
Good location
Cons:
Room quality issues
Long wait times at bar
Disappointing welcome cocktail

Categories

Cleanliness
6.18
The room quality was noted to be dark and in need of rejuvenation, indicating lower cleanliness standards.
Service
8.15
The staff was described as helpful and friendly.
Location
8.69
The hotel is very well located in proximity to the beach and lagoon.
Room Quality
6.64
The room was mentioned to need refreshment, with reports of uncomfortable bedding.
Amenities
8.17
Common areas were described as pleasant and there is a copious breakfast.
Value for Money
7.63
Given some of the issues, value may not meet expectations for the hotel’s style.
Food and Beverage
6.18
Cocktail served was criticized as tasteless and disappointing.
Overall Experience
7.55
Overall a good experience with some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:41

Property Description

Escape to paradise at Le Relais de L'Hermitage, where stunning waterfront views bring the essence of relaxation to life.

Outdoor Oasis
Dive into not one, but two sparkling outdoor swimming pools or take a leisurely ride on a bike from our rental service, perfect for exploring the charming surroundings.

Culinary Delights
Indulge your taste buds at Case Vanille, one of our exquisite restaurants, or enjoy room service for a cozy night in, all while relishing a complimentary English breakfast served daily.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi, unwind in air-conditioned rooms equipped with Smart TVs, and enjoy seamless travel with our airport shuttle service and free parking.

Book your unforgettable stay at Le Relais de L'Hermitage today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 109 reviews
Cleanliness: 6.18
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.55
V
Virginie family_with_children re
8
2026-07-25 via Nuitee
A
Aurelie family_with_children fr
7
2026-07-25 via Nuitee
C
Carole solo_traveller re
8
2026-07-25 via Nuitee
F
farida family_with_children re
2
Juste un lieu où dormir
Pros:

L emplacement et le personnel

Cons:

Vétusté et chambre familiale exiguë pour 4 personnes

2026-07-24 via Nuitee
E
Emmanuel family_with_children fr
7
2026-07-24 via Nuitee
T
thomas solo_traveller re
8
2026-07-24 via Nuitee
S
Sheela Sunyasee solo_traveller mu
6
Pros:

Heated pool

Cons:

Lack of Customer Service
Improve variety of food

2026-07-24 via Nuitee
S
Severine solo_traveller re
7
2026-07-24 via Nuitee
S
Severine solo_traveller re
8
2026-07-24 via Nuitee
S
Sarah family_with_children re
4
Bof
Pros:

L’emplacement et l’amabilité du personnel

Cons:

Les sanitaires sont vieux et abîmés
Chambre salle
Le petit déjeuner choix variés mais pas bon. Les œufs brouillés étaient liquides, les viennoiseries trop cuites.

2026-07-24 via Nuitee
M
Miguel extended_group re
6
2026-07-23 via Nuitee
C
Carole solo_traveller re
5
Pros:

L emplacement, le personnel et le petit déjeuner toujours au top.

Cons:

Nous avions choisi une chambre pour 4 adultes et les équipements dans la chambre n'avaient pas l air d avoir été pour ce nombre.
Il n y avait que 2 gobelets , un jeu de 2 serviettes et la chambre était dans un état lamentable : Carreaux cassés , porte difficile a ouvrir.
Il y a une partie rénovée et une non rénovée dans cet hôtel.
Nous avons été clairement mis dans la partie vieillotte de l établissement. Parce que nous sommes locaux ?
C'est bien dommage.

2026-07-23 via Nuitee
P
Picard family_with_children fr
8
Pros:

La piscine, le restaurant la proximité avec la plage.

2026-07-22 via Nuitee
A
Armande Payet-Legros couple fr
10
Séjour agréable
Pros:

Très bon petit déjeuner. Accueil chaleureux emplacement petit déjeuner très bien.

Cons:

Les sanitaires

2026-07-21 via Nuitee
C
Chantal family_with_children fr
8
Un séjour très agréable dans un cadre idyllique
Pros:

Le cadre magnifique, le personnel au top et une très bonne cuisine

Cons:

Rien

2026-07-20 via Nuitee
L
Laetitia solo_traveller re
4
Cons:

La piscine non chauffée
La baignoire dans la chambre, impossible de prendre de bain

2026-07-20 via Nuitee
L
Lauret family_with_children re
8
2026-07-19 via Nuitee
D
Denise family_with_children ch
7
Füt einen Kurzaufenthalt an der Westküste gut.
Pros:

Perfekte Lage

Cons:

Die Zimmer sind alt, die Möbel fallen auseinander

2026-07-19 via Nuitee
T
TECHER family_with_children fr
6
2026-07-19 via Nuitee
B
Bouc solo_traveller re
8
Pros:

Le cadre le cocktail

Cons:

Je trouve que les chambres devraient etre refaite quand tu vois le cadre et puis apres tu vois la chambre il y a une enorme difference et cest vraiment dommage.

2026-07-19 via Nuitee