Crowne Plaza Plymouth by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (4084 reviews)
Armada Way , Plymouth , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Unclean changing rooms
Sofa bed size
Order mistakes in restaurant

Categories

Cleanliness
7.63
The changing room for the swimming pool was unclean with a wet floor and hair.
Service
8.6
Staff were friendly and helpful, with a professional approach.
Location
9.14
Great location between Plymouth Hoe and the town centre, with amazing views.
Room Quality
8.09
Very nice room and king bed; some rooms may vary in size.
Amenities
8.12
Good amenities including a swimming pool, but room size inconsistency noted.
Value for Money
8.58
Incredible value for the cost, especially with breakfast for four included.
Food and Beverage
7.63
Breakfast and dinner orders had issues with delivery accuracy.
Overall Experience
8.6
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:13

Property Description

Stunning Views and Convenient Location
Overlooking Plymouth Hoe's greenery and the coastline, the Crowne Plaza Plymouth offers panoramic views and is just a short walk from the city centre.

Luxurious Amenities
Guests can enjoy the onsite fitness centre, pool, and sauna. Each modern room features air conditioning, a TV, tea/coffee facilities, and a private bathroom.

Fine Dining and Entertainment
Indulge in fabulous views at the Marco Pierre White restaurant, or relax with a drink at Drake's Bar. Explore the nearby Barbican area with its shops, bars, and restaurants.

To experience luxury and convenience in Plymouth, book your stay at Crowne Plaza Plymouth now.

Important information:

Only Service animals are allowed in this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4084 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
C
CHRISTOPHER extended_group gb
8
Comfortable stay. Great staff lovely room
Pros:

Location. Staff. Rooms

Cons:

Shower is a bit outdated Too short for me

2026-02-14 via Nuitee
S
Scott solo_traveller gb
9
Overall an enjoyable stay and would definitely stay again
Pros:

Fantastic location, excellent breakfast, superb staff

Cons:

The air conditioning unit in my room was a bit clunky and the bathroom small. The cost for the car park is hidden in the policies.

2026-02-13 via Nuitee
P
Patricia family_with_children gb
10
Pros:

The location was beautiful. Breakfast was great. Pool, parking.... great location for the theatre

Cons:

Nothing to dislike

2026-02-13 via Nuitee
L
Laura solo_traveller gb
10
2026-02-13 via Nuitee
C
Chloe family_with_children gb
10
2026-02-13 via Nuitee
J
JOSEPH couple gb
8
We would stay there again
Pros:

Good food, excellent view, friendly welcome

Cons:

Room safe didn’t work, desk lamp didn’t work.

2026-02-13 via Nuitee
D
David family_with_children gb
10
2026-02-12 via Nuitee
H
Harris family_with_children gb
8
2026-02-12 via Nuitee
C
Christopher extended_group gb
10
exceptionally good in all respects
Pros:

The Penthouse breakfast suite had a stunning view over Plymouth Hoe and the seascape.
The staff made sure everyone was seated to be able to take advantage of the view.
The buffet breakfast was good with a varied menu suitable for all tastes.
A modest drawback for those seated nearest the entrance was the long walk to and from the buffet table but the compensation was that they had the best view.

Cons:

Access& entrance to the stairs from the lifts on every floor other than ground was not obvious. A bit more signage would be helpful. It would help with evacuation should a drill or even an emergency take place.

2026-02-12 via Nuitee
R
Richard couple gb
10
2026-02-12 via Nuitee
S
Steven couple gb
10
Pros:

Value for money & great choice also, Staff were quite helpful. Enjoyed the Marco Pierre white restaurant.
Probably look at coming again later in the year when weather better

2026-02-12 via Nuitee
M
Maureen couple gb
10
Very Enjoyable stay for husbands Birthday.
Pros:

Easy accessible to the town centre. Local pubs and shops.
The staff were very nice. Loved Marco Pier for dinner and our waitress Keira was very attentive. Only one letdown for the birthday boy, no Dark Rum!
Free upgrade and lovely card and fudge for the Birthday Boy. Thank you x

Cons:

Loved it all.

2026-02-11 via Nuitee
P
Paul family_with_children gb
10
Home from home
Pros:

The view is incredible from the sea view room The lounge access gives you the opportunity to relax with the sea view and take hot drinks and a cookie during the day and from 17 30 to 19 30 alcoholic drinks and light bites e.g. cheese and biscuits, sausage rolls, samosa. Harrison was wonderful in the lounge access and spent time asking my son and I if our stay was ok. He let us know about his surfing activities and his dreams.
The gym and swimming helps shed some of the calories from the excellent hot and continental breakfast and the Marco Pierre White restaurant.
The staff are always welcoming and there's 25% off for being a member.
The hotel also commits to a greener outlook and supports the environment.

2026-02-11 via Nuitee
A
Alex solo_traveller gb
8
Excellent-exceeded expectations!
2026-02-11 via Nuitee
S
Stephen couple gb
8
Well run hotel in nice location but bar and breakfast pricing very high
Pros:

Rooms were quiet and beds were large and comfortable
Reception staff were very polite and helpful
Location of hotel ideal for the Hoe, shopping and walks

Cons:

Too many children occupying the pool , so unable to relax.
Bar prices were eye watering high
Breakfast was £19 per person so on this stay we avoided all breakfasts
Bathroom was very small and in need of an upgrade

2026-02-11 via Nuitee
D
DJ solo_traveller nl
8
2026-02-11 via Nuitee
W
Wes couple gb
9
Great
Pros:

Very close to the town and near to the sea absolutely perfect

2026-02-11 via Nuitee
H
Harry extended_group gb
8
Enjoyed it
Pros:

Good room,food up PH average ,very average

Cons:

Fish and chips overcooked , meat was ok but presentation was poor imho

2026-02-10 via Nuitee
R
Rafal family_with_children gb
10
2026-02-09 via Nuitee
T
Tracy couple gb
8
We had a lovely stay
Pros:

The position

Cons:

The hotel was in a perfect location

2026-02-08 via Nuitee