Crowne Plaza Plymouth by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (4084 reviews)
Armada Way , Plymouth , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Unclean changing rooms
Sofa bed size
Order mistakes in restaurant

Categories

Cleanliness
7.63
The changing room for the swimming pool was unclean with a wet floor and hair.
Service
8.6
Staff were friendly and helpful, with a professional approach.
Location
9.14
Great location between Plymouth Hoe and the town centre, with amazing views.
Room Quality
8.09
Very nice room and king bed; some rooms may vary in size.
Amenities
8.12
Good amenities including a swimming pool, but room size inconsistency noted.
Value for Money
8.58
Incredible value for the cost, especially with breakfast for four included.
Food and Beverage
7.63
Breakfast and dinner orders had issues with delivery accuracy.
Overall Experience
8.6
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:13

Property Description

Stunning Views and Convenient Location
Overlooking Plymouth Hoe's greenery and the coastline, the Crowne Plaza Plymouth offers panoramic views and is just a short walk from the city centre.

Luxurious Amenities
Guests can enjoy the onsite fitness centre, pool, and sauna. Each modern room features air conditioning, a TV, tea/coffee facilities, and a private bathroom.

Fine Dining and Entertainment
Indulge in fabulous views at the Marco Pierre White restaurant, or relax with a drink at Drake's Bar. Explore the nearby Barbican area with its shops, bars, and restaurants.

To experience luxury and convenience in Plymouth, book your stay at Crowne Plaza Plymouth now.

Important information:

Only Service animals are allowed in this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4084 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
N
Nichola • couple • gb
9
Excellent location, staff friendly, food good.
Pros:

Location

Cons:

Dirty windows. Shower had mould

2026-03-07 • via Nuitee
J
jane • couple • gb
8
Good hotel - needs better parking facilities
Pros:

Nice pool although very busy

Cons:

The carpark is awful and was full so we had to park in another carpark which was a bit inconvenient

2026-03-07 • via Nuitee
W
Winsper • family_with_children • gb
9
Pros:

How freindly and helpful the staff are

2026-03-07 • via Nuitee
J
Jacqueline • couple • gb
4
The ceilings were low and the decor tired
Pros:

The location is great

Cons:

The room was tired and not very clean

2026-03-07 • via Nuitee
A
Andy • extended_group • gb
8
Just what we needed
Pros:

Nice breakfast in a stunning location

Cons:

Can't think of anything

2026-03-06 • via Nuitee
G
Geoffrey • couple • gb
10
Had a fabulose and memerable stay
Pros:

A great short break, the rooms are very clean and well proportioned. Breakfast was very good espcially as its in the Penthose, fab views of the Hoe and Plymoth Sound. Ideally situated close to the town centre also for a greta walk along the Hoe and down into the Barbacan.

Cons:

The ubderground carpark can be a bit tight to navigate, wasn't built for mordern SUV's.

2026-03-06 • via Nuitee
S
shaun • family_with_children • gb
8
2026-03-06 • via Nuitee
J
Jonathan • couple • gb
10
2026-03-05 • via Nuitee
J
Joanne • extended_group • gb
9
Lovely trip to Plymouth for my daughter’s 21st birthday, made better by the hotel location and service.
Pros:

The views, location very good and the staff very helpful.
The food in the restaurant was excellent.

Cons:

Small bathroom.

2026-03-05 • via Nuitee
E
Eleanor • extended_group • gb
10
Perfect location.The room room was huge and a great bed to match. Leisure facilities weee an added bonus. The breakfast
Pros:

Everything

2026-03-05 • via Nuitee
E
Elaine • couple • gb
3
Could have been better and security needs to be improved
Pros:

Good location to theatre

Cons:

No security, doors from car park not locked easily accessible by anyone into hotel, also lifts can be accessed by anyone. Sat in bar Friday night a homeless man comes in asks to use toilet, told no, got very aggressive with barman who was on his own, the man was swearing and very aggressive eventually another man came out to help the barman but not before the man was threatening and shouting swear words, it was actually quite scary. On another note we found a week old sandwich in our fridge

2026-03-05 • via Nuitee
A
Amanda • solo_traveller • gb
9
Pros:

Location, facilities, breakfast.

Cons:

Bathroom was very small.

2026-03-04 • via Nuitee
J
Jared • solo_traveller • gb
7
adequate as i did not needhassle
Pros:

yes staff need training on how booking works
I stated i had breakfast included, they were adamant it stated not, i reluctanty shrugged shoulders as was tired and needed no justification, once a few moments wer chosen i checked knowing the reception was poor;y trained . I was indeed correct however its for booking to realise they have their own issues as demonstrated by my aliegence drifting excessively to company apps .. Booking has been a target from the hotels themselves , booking is now declining as loyalty chains offer far more.... I madfe a token gesture back to booking and lo and behold just weak oroicesses and shennanigans ,, The hotels in my opinion are targeting a change in direction .

Cons:

not alot its just the way it is

2026-03-04 • via Nuitee
E
Elisabetta • family_with_children • gb
9
2026-03-03 • via Nuitee
H
Helen • family_with_children • gb
10
Cons:

The underground car park is very tight for large cars. It would be worth advising this before entering (smax). Road parking is similar price and there is an overflow carpark.

2026-03-02 • via Nuitee
P
Patrycja • family_with_children • gb
9
2026-03-02 • via Nuitee
S
s • couple • gb
9
Pros:

Everything. Restaurant exceptional.

2026-03-02 • via Nuitee
S
Samantha • family_with_children • gb
8
2026-03-02 • via Nuitee
J
Jim • couple • gb
9
2026-03-02 • via Nuitee
J
Joshua • solo_traveller • gb
8
2026-03-02 • via Nuitee