Crowne Plaza Plymouth by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (4355 reviews)
Armada Way , Plymouth , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Unclean changing rooms
Sofa bed size
Order mistakes in restaurant

Categories

Cleanliness
7.63
The changing room for the swimming pool was unclean with a wet floor and hair.
Service
8.6
Staff were friendly and helpful, with a professional approach.
Location
9.14
Great location between Plymouth Hoe and the town centre, with amazing views.
Room Quality
8.09
Very nice room and king bed; some rooms may vary in size.
Amenities
8.12
Good amenities including a swimming pool, but room size inconsistency noted.
Value for Money
8.58
Incredible value for the cost, especially with breakfast for four included.
Food and Beverage
7.63
Breakfast and dinner orders had issues with delivery accuracy.
Overall Experience
8.6
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:13

Property Description

Stunning Views and Convenient Location
Overlooking Plymouth Hoe's greenery and the coastline, the Crowne Plaza Plymouth offers panoramic views and is just a short walk from the city centre.

Luxurious Amenities
Guests can enjoy the onsite fitness centre, pool, and sauna. Each modern room features air conditioning, a TV, tea/coffee facilities, and a private bathroom.

Fine Dining and Entertainment
Indulge in fabulous views at the Marco Pierre White restaurant, or relax with a drink at Drake's Bar. Explore the nearby Barbican area with its shops, bars, and restaurants.

To experience luxury and convenience in Plymouth, book your stay at Crowne Plaza Plymouth now.

Important information:

Only Service animals are allowed in this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4355 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
N
nicholas couple gb
10
Ideal location to all that Plymouth had to offer.
Pros:

Its location .

Cons:

Nothing.

2026-05-02 via Nuitee
S
Susanne extended_group at
8
2026-05-02 via Nuitee
R
RACHAEL family_with_children gb
10
2026-05-02 via Nuitee
M
Mark couple gb
10
Amazing location and great lounge for club rooms
Pros:

Great location, very friendly staff and well maintained

Cons:

Pool was a little on the cold side, rooms lacking a little warmth/decor

2026-05-02 via Nuitee
R
RACHAEL couple gb
10
Cons:

Swimming pool very cold - too cold to swim comfortably

2026-05-02 via Nuitee
H
Heath family_with_children gb
4
Pros:

Room ok just feel let down by the resturant .Way overpriced for what we eat portion size not good .

Cons:

Very small portion and steak very chewy .Cost alot of money .

2026-05-01 via Nuitee
K
Karlyn L couple gb
8
Good value, location and restaurant
Pros:

Restaurant unrushed for a late lunch. Views

Cons:

Carpets in rooms were stained
Pool area was a bit tired
Need to clean windows for restaurant
Need to pretty up garden area of spa area

2026-05-01 via Nuitee
A
Alex solo_traveller gb
8
I really nice hotel, excellent staff, clean and all the facilities you require
Pros:

I have stayed here before and this time all the lifts were working which was good. The Room was very nice and what I needed, only criticism the bed felt as if it dipped quite a bit in the middle, which has aggravated my back a little. The restaurant and food was good, ate in the evening and had breakfast and no issues, although before you could eat down in the bar area, but if you do you get charged a tray fee which I don't agree with. Location, cleanliness and service is excellent, plus the gym has a good cardio and weights room ( I didn't use the pool, but looked good ). Would stay again and recommend.

Cons:

Tray Fee if eating downstairs in bar area.
Large bed dipped in the middle, felt like two single bases underneath.

2026-04-30 via Nuitee
S
Stewart couple gb
9
Great weekend away.
Pros:

The atmosphere was relaxed and the staff were great

Cons:

The restaurant was set out as a Steak House, so the non-steak options were very limited. Bought most meals at local restaurants.

2026-04-30 via Nuitee
I
Ionut family_with_children gb
10
2026-04-29 via Nuitee
J
Janine couple au
8
Lovely place to stay close to everything
Pros:

Our room was very nice and had a lovely view. The hotel was in a great spot which was easily accessible to the city and the harbour.

2026-04-28 via Nuitee
V
Vanessa family_with_children gb
10
2026-04-28 via Nuitee
J
JOYCE solo_traveller gb
9
I ll be back
Pros:

Swimming pool and closeness to Barbican and Plymouth Ho

Cons:

Nothing

2026-04-28 via Nuitee
J
Jenny solo_traveller gb
9
Pros:

Wonderful location, parking, nothing was too much trouble

Cons:

Was put in a twin room which was for disabled, we are able bodied, basin was much too low for us, excellent room but not for us.

2026-04-27 via Nuitee
P
Philip couple gb
9
Plymouth Stay
Pros:

The hotel was very well run. Breakfast was exceptional and the location was very good

2026-04-27 via Nuitee
M
Michael couple gb
5
Noisy.
Cons:

The double glaxing leaked badly and was very very noisy due to high wind levels. Reception told us they were old windows and there was nothing to be done. They suggested contact your selves for a refund.

2026-04-27 via Nuitee
M
Marisa family_with_children gb
9
Pros:

Very good

2026-04-27 via Nuitee
G
Gill extended_group gb
10
Enjoyed the hotel and it's position, with friendly staff and nice rooms.
Pros:

Position of the hotel is great. Bathroom met my mobility needs.
Easy to get to from train station.

Cons:

No view from the room. Perfume smell piped into the foyer was overpowering.

2026-04-27 via Nuitee
K
kristy couple gb
10
2026-04-27 via Nuitee
Y
Yair couple il
10
Excellent location, clean comfortable and perfect!
Pros:

Excellent location, clean comfortable and perfect!

Cons:

NA

2026-04-27 via Nuitee