Novotel London Stansted Airport

Hotels
•
Accor
8.3 (269 reviews)
Round Coppice Road, London Stansted Airport, Stansted, England, CM24 1SF , Stansted , GB
+44 1279 680800

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Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
See all facilities

Review Highlights

Pros:
Excellent location near Stansted Airport
Reliable and convenient airport shuttle/transfer
Friendly, polite and responsive staff
Quick and easy check-in
Good breakfast options
Suitable for short or pre-flight stays / business friendly
Cons:
Expensive overnight parking and additional service charges
Cleanliness issues (wet carpet, stains) and generally tired decor
Some rooms have very soft beds and limited soundproofing
Occasional poor individual staff interaction reported
Mixed dining service experiences

Categories

Cleanliness
6.5
Multiple mentions of wet carpet, stains on duvet and an overall tired appearance; guests noted the hotel could benefit from a deep clean and refresh.
Service
9.3
Predominantly praised — polite, friendly and responsive staff, quick check-in and good shuttle/transfer service; isolated negative comment about one front-desk employee.
Location
9.5
Consistently highlighted as a major positive: extremely convenient and close to Stansted Airport with an effective shuttle service.
Room Quality
7.5
Mixed feedback — several guests found rooms comfortable, but issues noted with very soft beds, some shower/toilet ergonomics and occasional wet carpets or stains.
Amenities
9
Airport shuttle and business-friendly facilities were praised; amenities generally meet expectations for pre-flight stays.
Value for Money
7
Value limited by recurring complaints about high parking charges and extra service fees, reducing perceived overall value despite good location.
Food and Beverage
8.8
Breakfast is frequently praised as good or excellent; dining service reports are mixed (some average food and a complaint about service charge).
Overall Experience
8.8
Overall positive for short/pre-flight stays: convenient, comfortable and staffed well, though marred for some by cleanliness and extra charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

State-of-the-Art Amenities

Enjoy a 24-hour fitness center, terrace, and garden view. Stay connected with free Wi-Fi, TV in common areas, and a ballroom.

Delicious Dining Options

Dine at Restaurant featuring a bar/lounge or opt for 24-hour room service. Don't miss the daily English breakfast for a fee.

Convenient Location

Close to Hatfield Forest Country Park and Bishop's Stortford Golf Club, this hotel is just minutes from Stansted Airport. Book your stay at Novotel London Stansted Airport now for a memorable experience.

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.3
Based on 269 reviews
Cleanliness: 6.5
Service: 9.3
Location: 9.5
Room Quality: 7.5
Amenities: 9
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 8.8
M
Michael
8
Pros:

Good English breakfast

2025-10-11 • via Nuitee
B
Barry
8
Pros:

Good hotel but parking is expensive

2025-10-08 • via Nuitee
K
Katrina • friends
8
Pros:

So close to the airport, great location, room and very early breakfast.
Will return. Recommend to others 👏

2025-10-08 • via Nuitee
S
Shahzad
6
Pros:

The black woman at the reception has no manners, she dont know how to give service or say hi. Very bad service.
The toilet seat is very high, the shower has to be held by hands

2025-10-08 • via Nuitee
G
Glyn
6
Pros:

Room had wet carpet and some nasty stains on the bed duvet cover.

2025-10-07 • via Nuitee
L
Layla • friends
10
Pros:

.

2025-10-05 • via Nuitee
A
Alison
10
Pros:

Clean room, great facilities and business friendly. Food was average.

2025-10-05 • via Nuitee
S
Shannon
10
Pros:

Great room- transfer to hotel was easy

2025-10-05 • via Nuitee
P
PRATIK
8
Pros:

Amazing stay at the Novotel for me and my girlfriend.

2025-10-04 • via Nuitee
D
Deborah • partner
10
Pros:

Fast and easy check in. Very polite and friendly gentleman at reception

2025-10-03 • via Nuitee
M
Michael
10
Perfect pre flight accommodation
Pros:

Convenient and a great shuttle service to the airport.

2025-10-03 • via Nuitee
S
Sophie
8
Pros:

Good location, nice room, wake up call came an hour earlier than expected

2025-10-01 • via Nuitee
C
Carl
10
Never fails to satisfy
Pros:

Always enjoyed my stays here

2025-10-01 • via Nuitee
A
Anthony
10
The Best in Essex
Pros:

A great surprise, quality in plenty well done

2025-09-30 • via Nuitee
G
Graham
10
Pros:

One night stay for an early morning flight. Perfectly acceptable.

2025-09-30 • via Nuitee
C
Carmen • partner
10
Pros:

Convenient location to Stanstead Airport.

2025-09-27 • via Nuitee
E
Ed • partner
8
Pros:

Just a short stay over nite, did the job

2025-09-27 • via Nuitee
R
Russell
8
Before holiday
Pros:

Clean and tidy

2025-09-27 • via Nuitee
D
David
6
Pros:

I have a £40 charge for overnight parking and

2025-09-26 • via Nuitee
R
Robin
6
Pros:

Food was good but service terrible and to add insult to injury they charged 10% service charge

2025-09-26 • via Nuitee