ibis Paris Gare de Lyon Ledru Rollin 12ème

A nice low budget hotel close to the station. Check in speedy. The room was a good size with ample storage for a short stay. Comfortable bed and good quality bedding. Small but clean bathroom. Tv and WiFi.

Near metro stations, restaurant groceries, wine and more!

I’m here now. Room is small. No refrigerator. No safe. The A/C is useless. Have to open the window at night just for air. Now can’t sleep for the noise. Barely room for luggage and very little space to hang clothes. No coffee in your room. And you can only get more than one cup of ice for your room if you ask a nice person. I will never recommend or come back! I will give it a good review for location.

We didn’t have a good experience at this hotel. We booked two triple rooms, but the extra beds weren’t ready in either of them. After going back and forth to reception a few times (luggage and all!) and getting keys to new rooms, one of them still wasn’t prepared and a staff member had to make the bed himself. It was nice of him to step in, but honestly it was inconvenient for us as guests, especially since it shouldn’t have been a surprise that we would be arriving.

On top of that, we noticed a perfume was no longer in the room on the second-to-last day (it had been used earlier that day). It was in its box and bag, and we only realized on checkout day. When we told reception, there wasn’t much effort to resolve it, just a business card and the suggestion that it might have been accessed via the connected room, since we were told "this has never happened before". That explanation was worrying. We also found the connected rooms quite loud at night, as you could clearly hear the people talking next door. We have written an email to the hotel about the lost item and will wait to hear back.

The location is good and the breakfast staff were kind, but overall I wouldn’t stay here again. If you have to, avoid connected rooms and make sure to lock everything in your suitcase (there were no safes in our rooms).

Easy location. Breakfast was great.

Awesome hotel, great services and excellently located.

The property was very central and close to Gare de Lyon. The staff were warm and friendly and the breakfast was delicious.

Stayed for 3 nights and had trouble sleeping — only 3 pillows provided for two people. On the first morning, we made a simple and reasonable request at reception for an extra pillow. They assured us it would be taken care of. Unfortunately, that promise was not kept. We were later told that because the hotel was "full," they couldn’t provide even one additional pillow.

Frankly, that’s hard to accept. With all the Ibis hotels across Paris, you'd expect better basic hospitality — and definitely for promises made to be kept. Disappointed with the lack of follow-through on such a small but important detail.

Convenient location, but rooms are very small.

There was one front desk staff who was really good and friendly… the rest were ok. Hotel was a good location.
Our room literally had the bathroom power outlet duct taped to the wall with wires hanging out. When we returned in the evening there was no power at all to our room. We did change rooms once I asked for a change but the staff didn’t offer it despite not having power.
Overall, it’s rate it as not bad. Second room was fine so if that was our first experience the hotel would have received a higher score

Good location, nice room

Hotel

The stay was very pleasant; met my needs and expectations in all respects

The staff could not have been nicer 100%
Room clean and comfort the little garden area was excellent thankyou for a great stay

Location is great

Ideally located, the hotel has big rooms by Paris standards and an excellent breakfast buffet. The staff is very professional and courteous, always trying to be helpful.
The cleaning of the rooms can be improved. In my room, in particular, there was a smell of putrid water (in the room, not in the bathroom).
The free coffee and water in the lobby are something really appreciated.

1. Breakfast was excellent
2. The staff were very friendly and helpful
3. Clean rooms with nice hot water
4. We stayed 4 nights. All but one day the room was cleaned and beds were made

Hôtel bien situé à proximité de la Gare de Lyon, et Bastille.
Certaines chambres sont plus bruyantes que d’autres. Mais quelque soit la chambre on entend les portes des chambres à proximité et les personnes qui parlent dans le couloir.
Chambre propre, lit confortable. Chambre bien chauffée.
Personnel à la réception très professionnel, souriant et serviable.
Je recommande.

We asked for a room on the quieter courtyard side, and were allocated one of the ground floor rooms that opens directly on to the yard. Very quiet, large, comfortable room with a very good bed and a generously sized shower. Clean and well cared for. Good cooked breakfast. Friendly and helpful staff. 10 minutes walk to the Gate de Lyon. Excellent all round.

We arrived and our room was ready, check-in was easy, we got good recommendations from the front desk for local restaurants, everything was as it should be. maybe the bathroom could do with a bit of refreshment, the housekeeper sometimes changed the towels and left cups, etc, but sometimes not, so a quick call to the desk got what we needed. the beds were comfortable, the window opened (!) to the morning blackbird chorus and everything worked well.