ibis Styles London Gatwick Airport

Hotels
•
ibis Styles
9.2 (2519 reviews)
London Road , Crawley , gb

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Spotlessly clean rooms (many mentions)
Very helpful and friendly staff
Convenient for Gatwick; good shuttle/bus options
Comfortable/superb beds and well-equipped rooms
Dog friendly and good parking
Good range of amenities (AC, tea/coffee, ironing)
Gluten-free options available
Modern, clean lobby and helpful transport arrangements
Cons:
Occasional slow service at bar/restaurant
One report of no hot water in the morning
Noise from busy highway in some rooms
One report of dusty room and inability to ventilate
Breakfast described as expensive by some; one review called it inedible
Location not immediately adjacent to Gatwick for some guests (requires bus/taxi)

Categories

Cleanliness
9
Multiple guests describe rooms as spotlessly clean; a single review reports a very dusty, noisy room and inability to ventilate, lowering the score slightly.
Service
9.6
Staff repeatedly praised as fantastic, very helpful and accommodating (front desk, kitchen, bar); occasional slow service at restaurant/bar noted but overall service is a strong positive.
Location
9.3
Frequently cited as convenient for Gatwick with easy shuttle/bus links and nearby retail/eateries; a few guests note it is not immediately adjacent to the airport or mention highway noise.
Room Quality
9.6
Rooms described as comfortable, large, with superb beds, toiletries, tea/coffee and ironing facilities; one noisy/dusty room reported but most comments are very positive.
Amenities
9.4
Good range of amenities: airport transfer/shuttle, air conditioning, dog-friendly policy, parking, tea/coffee, ironing facilities; shuttle and transport options praised as economical.
Value for Money
8.8
Several guests call it excellent value and good for a one-night airport stay; some note added costs (bus/taxi to airport) or that breakfast felt expensive.
Food and Beverage
8.2
Food generally described as good with gluten-free options, but service was sometimes slow and at least one guest found the breakfast inedible, pulling this rating down.
Overall Experience
9.7
Majority of stays described as excellent with many repeat-booking intentions and strong recommendations; isolated negative experiences exist but overall guest sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:54

Property Description

Modern Rooms and Amenities
Enjoy private en suite shower rooms, air conditioning, flat screen TVs, tea/coffee facilities, and free WiFi in our stylishly decorated rooms.

Onsite Dining
Indulge in a delicious buffet breakfast with hot and continental options, as well as evening meals served in our contemporary lounge and restaurant.

Convenient Location
Benefit from our short drive to Gatwick Airport, with regular bus connections conveniently located opposite the hotel. A shuttle bus runs from the hotel, ensuring a hassle-free journey.

Book now to experience comfort and convenience at ibis Styles London Gatwick.

Important information:

Please note that the third person named by the parents must present their written authorisation (certified signature) if minors under 18 are not accompanied by their parent or official guardian.

Please present the same credit card used to guarantee your booking when checking in.

Please note that on-site parking is available for GBP 15 per night.

Parking spaces cannot be reserved in advance.Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2519 reviews
Cleanliness: 9
Service: 9.6
Location: 9.3
Room Quality: 9.6
Amenities: 9.4
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 9.7
R
Rosanna Borg • solo_traveller • mt
9
Will come back again
Pros:

Everything was very good from the room to dinner to breakfast can't complain especially I had many gluten free options at dinner and breakfast

Cons:

Nothing

2026-08-08 • via Nuitee
T
Trivikram • family_with_children • ch
8
2026-08-08 • via Nuitee
S
Stephen • couple • ca
7
Good except for the cold water issue...probably an isolated problem
Pros:

Very clean and convenient

Cons:

No hot water in the morning for wash or shower

2026-08-08 • via Nuitee
S
Susie • solo_traveller • gb
10
2026-08-07 • via Nuitee
L
LindsayM • family_with_children • gb
8
Excellent value close to Gatwick
Pros:

Close to Gatwick, the local bus route was a cheaper alternative to a shuttle to the airport to catch our early flight.
The hotel lobby was modern and very clean. The restaurant served good food, although the service was a little slow. The room had good amenities and comfortable and clean beds.

Cons:

The service was a bit slow at the bar and restaurant, and there weren't any alternative places to eat within walking distance of the hotel.

2026-08-07 • via Nuitee
J
Joseph • couple • ag
8
2026-08-06 • via Nuitee
E
Eleuza • couple • us
9
Pros:

Location

Cons:

No complaints

2026-08-06 • via Nuitee
L
Leslie • solo_traveller • gb
8
2026-08-06 • via Nuitee
S
Scott • family_with_children • gb
10
Pros:

Clean, comfortable and convenient

2026-08-05 • via Nuitee
K
Katherine A • couple • us
10
British rock flair creates a comfortable warmth during the stay.
Pros:

We likey !!

Rock is back ... CHEERS

2026-08-05 • via Nuitee
J
Jenny • family_with_children • cy
7
2026-08-05 • via Nuitee
M
Marie • family_with_children • fr
4
Décevant.
Pros:

Chambre très bruyante, bruits de route etde voiture incessants, impossibilité d’aérer la chambre en ouvrant la fenêtre, elle est condamnée par sécurité.
nous n’avons pratiquement pas dormi de la nuit, nous ne retournerons pas dans cet hôtel malgré l’accueil agréable du personnel.

Cons:

Doubler les vitrages et faire en sorte qu’on puisse aérer un minimum cette chambre qui est très poussiéreuse.

2026-08-05 • via Nuitee
S
SOTELO • solo_traveller • mx
9
2026-08-04 • via Nuitee
A
Annelies • solo_traveller • nz
8
Pros:

The room was clean and everything we needed for a 24hr stay.

2026-08-04 • via Nuitee
D
Douglas • solo_traveller • gb
10
Pros:

Spotlessly clean room, dog friendly, staff fantastic and very helpful. Nothing was too much trouble.

2026-08-04 • via Nuitee
W
Will • solo_traveller • au
8
2026-08-04 • via Nuitee
M
Marlina • extended_group • my
8
2026-08-04 • via Nuitee
E
ElsaGF • solo_traveller • mx
10
Pros:

El lugar es tal cual lo publican, tiene todo lo necesario y el personal muy amable, además que el servicio de transporte al aeropuerto es económico

2026-08-03 • via Nuitee
A
Andy • couple • gb
10
Perfect location for airport. Transfer very good. Having flight times in hotel
Pros:

Easy access

Cons:

N/A

2026-08-03 • via Nuitee
Y
Yin • couple • gb
5
2026-08-03 • via Nuitee