PARKROYAL Parramatta

Hotels
•
Parkroyal Hotels & Resorts
8.4 (5208 reviews)
30 Phillip Street, Parramatta , Sydney , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues
High parking fees
Minor maintenance concerns

Categories

Cleanliness
7.6
Several reviews highlighted issues with cleanliness, especially regarding carpets and dust.
Service
8.6
Staff were described as friendly and helpful, though some mentions of rudeness at reception.
Location
9.1
Multiple reviews praised the convenient and central location of the hotel.
Room Quality
8.6
Rooms are generally well-reviewed for comfort and spaciousness, although some were noted as small.
Amenities
8.1
Amenities were noted, including EV chargers, but some reviews pointed out missing items like bath mats.
Value for Money
8.6
Guests felt the pricing was reasonable, especially considering the location and amenities offered.
Food and Beverage
8.1
Breakfast received positive feedback, but there were indications that standards have slipped over time.
Overall Experience
8.5
Most guests reported a generally pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:12

Property Description

City Views and Modern Comforts
Experience the vibrant city of Parramatta at PARKROYAL Parramatta, where every room offers stunning city views and modern amenities like cable TV and free WiFi.

Convenience at Your Fingertips
From a fitness centre to a swimming pool, this hotel has everything you need for a comfortable stay. Enjoy the convenience of a business centre, concierge service, and laundry facilities during your visit.

Dining Delights and Nearby Attractions
Indulge in delicious meals at TABLE:30 Restaurant or unwind with a cocktail at BAR:30. With Riverside Theatre just a 5-minute walk away and attractions like Rosehill Gardens Racecourse and Sydney Olympic Park a short drive from the hotel, there's never a dull moment at PARKROYAL Parramatta.

Ready to experience luxury and convenience in Parramatta? Book your stay at PARKROYAL Parramatta now!

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, MasterCard, American Express or UnionPay credit card.

Please note that there is a 3% charge when you pay with a Diners Club or JCB credit card.

Guests under the age of 18 can only check in with a parent or official guardian.

Guests are required to show photo ID and the same credit card used at the time of booking at check-in, failure to provide the required credit card will result in a different method of payment needing to be taken.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 40 per day.

Location

Guest Reviews

8.4
Based on 5208 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
J
Jessica • couple • au
10
Went for the football, had a great time.
Pros:

Convenient location

2026-04-11 • via Nuitee
D
Dayle • couple • au
9
Nice comfortable city stay
Pros:

Big comfy king bed
Sunset views from the room
Nice buffet breakfast
Handy to Parramatta Eat Street

2026-04-11 • via Nuitee
K
Kellie • family_with_children • au
8
Pros:

Rooms were lovely

Cons:

Pool area was covered in pigeon droppings

2026-04-11 • via Nuitee
I
Iyad • family_with_children • au
10
2026-04-11 • via Nuitee
T
Tiwari • couple • au
9
It was really nice an would love to go there again.
Pros:

Well maintained and perfect locations

Cons:

Lift waiting time felt forever. Other than that everything was excellent

2026-04-11 • via Nuitee
H
Helena • couple • au
3
2026-04-10 • via Nuitee
• couple • au
9
2026-04-10 • via Nuitee
S
Sandra • family_with_children • au
8
2026-04-10 • via Nuitee
L
Lauren • family_with_children • au
9
Great comfortable stay
Pros:

Location

Cons:

Little bit of construction work nearby was a bit noisy.

2026-04-10 • via Nuitee
M
Minna • family_with_children • au
9
2026-04-10 • via Nuitee
W
Wendy • couple • au
9
Great but always get lost in Parramatta
Pros:

Very professional

Cons:

Where to go

2026-04-10 • via Nuitee
L
Lee-Sapwell • family_with_children • au
9
2026-04-10 • via Nuitee
B
Budge • family_with_children • au
9
2026-04-10 • via Nuitee
G
Gabriella • couple • au
10
2026-04-09 • via Nuitee
R
Robert Matthew • couple • au
7
Okay stay
Pros:

Close to eateries and ferry into city

Cons:

Room was not vacuumed every day the same lint was on the floor two days in a row. The pillows were either too soft or too high.

2026-04-09 • via Nuitee
V
Varr • couple • au
7
Ok
Cons:

Pillows are too big

2026-04-08 • via Nuitee
C
Craig • family_with_children • au
9
2026-04-08 • via Nuitee
M
Mitch • family_with_children • au
10
2026-04-08 • via Nuitee
M
Meg • couple • au
10
Was a great spot to stay right in the middle of great restaurants
Pros:

Great location

Cons:

Little bit pricey

2026-04-08 • via Nuitee
N
Natasha • family_with_children • au
9
2026-04-08 • via Nuitee