PARKROYAL Parramatta

Hotels
•
Parkroyal Hotels & Resorts
8.4 (5505 reviews)
30 Phillip Street, Parramatta , Sydney , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues
High parking fees
Minor maintenance concerns

Categories

Cleanliness
7.6
Several reviews highlighted issues with cleanliness, especially regarding carpets and dust.
Service
8.6
Staff were described as friendly and helpful, though some mentions of rudeness at reception.
Location
9.1
Multiple reviews praised the convenient and central location of the hotel.
Room Quality
8.6
Rooms are generally well-reviewed for comfort and spaciousness, although some were noted as small.
Amenities
8.1
Amenities were noted, including EV chargers, but some reviews pointed out missing items like bath mats.
Value for Money
8.6
Guests felt the pricing was reasonable, especially considering the location and amenities offered.
Food and Beverage
8.1
Breakfast received positive feedback, but there were indications that standards have slipped over time.
Overall Experience
8.5
Most guests reported a generally pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:12

Property Description

City Views and Modern Comforts
Experience the vibrant city of Parramatta at PARKROYAL Parramatta, where every room offers stunning city views and modern amenities like cable TV and free WiFi.

Convenience at Your Fingertips
From a fitness centre to a swimming pool, this hotel has everything you need for a comfortable stay. Enjoy the convenience of a business centre, concierge service, and laundry facilities during your visit.

Dining Delights and Nearby Attractions
Indulge in delicious meals at TABLE:30 Restaurant or unwind with a cocktail at BAR:30. With Riverside Theatre just a 5-minute walk away and attractions like Rosehill Gardens Racecourse and Sydney Olympic Park a short drive from the hotel, there's never a dull moment at PARKROYAL Parramatta.

Ready to experience luxury and convenience in Parramatta? Book your stay at PARKROYAL Parramatta now!

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, MasterCard, American Express or UnionPay credit card.

Please note that there is a 3% charge when you pay with a Diners Club or JCB credit card.

Guests under the age of 18 can only check in with a parent or official guardian.

Guests are required to show photo ID and the same credit card used at the time of booking at check-in, failure to provide the required credit card will result in a different method of payment needing to be taken.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 40 per day.

Location

Guest Reviews

8.4
Based on 5505 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
B
Ben • solo_traveller • au
10
One of the best
Pros:

Everything was easy and place was beautiful.The breakfast buffet included was exceptional.

Cons:

Nothing.

2026-06-06 • via Nuitee
S
Sajeewana • couple • au
10
2026-06-06 • via Nuitee
W
William • solo_traveller • au
10
Great hotel and staff
Pros:

Staff

Cons:

Nothing

2026-06-06 • via Nuitee
A
Amy • solo_traveller • au
8
Pros:

Cleanliness and location

Cons:

Pillows great for sitting up in bed but too hard for sleep

2026-06-05 • via Nuitee
S
Stuart • solo_traveller • au
8
2026-06-05 • via Nuitee
R
Reece • solo_traveller • au
8
Great hotel and great location
Pros:

Great location and the beds are amazing,

Cons:

The parking lot sucks!

2026-06-05 • via Nuitee
K
Komal Patel • solo_traveller • au
6
2026-06-04 • via Nuitee
B
Birender • solo_traveller • au
4
2026-06-04 • via Nuitee
S
Serden • solo_traveller • au
10
2026-06-04 • via Nuitee
C
cheema • couple • au
10
Pros:

Room was as good as new. Convenient. Food

Cons:

Nothing

2026-06-03 • via Nuitee
C
Cathie • couple • au
8
Great stay for what we needed, great location, Breakfast and the Bar/Restaurant were fantastic!
Pros:

Suited us! Comfortable and convenient to the conference I was going to. Was just right! I didn't use the wifi but I think my partner did and was all good for him. Beds were comfortable.

Cons:

Couldn't use the internal phone - Battery almost dead. The bins aren't really big enough to do recycling and rubbish!

2026-06-03 • via Nuitee
S
shahla • family_with_children • au
9
Pros:

The room is clean and have a excellent location

Cons:

-

2026-06-03 • via Nuitee
A
Arancha • solo_traveller • gb
8
2026-06-03 • via Nuitee
A
Andrew • couple • au
10
Pros:

The location and price were perfect for our visit. We parked our car and walked to the stadium for the football and enjoyed a meal on the way back at a local restaurant. There were plenty of options to choose from. The hotel was extremely clean and exceptionally comfortable. The beds and pillows were amazing. The room size was very generous. The reception staff were helpful and friendly at all times. We had a lovely breakfast at the hotel. The coffee was great and there were lots of lovely dishes to choose from. The staff were very attentive and helpful at breakfast. I would definitely recommend the hotel and we will definitely be back for the next game at Commbank stadium. A really lovely experience. Our thanks to everyone for a great hassle free stay.

2026-06-02 • via Nuitee
M
Melanie • family_with_children • au
10
2026-06-02 • via Nuitee
M
Marianne • extended_group • au
10
Pros:

We enjoyed it.thank you

Cons:

Nil

2026-06-02 • via Nuitee
M
Matt • couple • au
10
2026-06-01 • via Nuitee
K
Kylie • couple • au
9
2026-06-01 • via Nuitee
J
Jason • couple • au
9
2026-06-01 • via Nuitee
K
kaur • family_with_children • au
8
Besides that it was perfect stay ..would definitely come back
Pros:

Easy access to mall, restaurants and parramatta station.
Parking was easy

Cons:

The rooms were comfortable as mentioned but the bathroom shower is bit small size as the water was draining out and the floor was wet

2026-06-01 • via Nuitee