Hotel Isla Mallorca & Spa

I would recommend this hotel. Better than photos. Staff excellent. Would definitely return. Enjoyed our walks into the old town, however there are lots of buses if preferred and lots of restaurants / bars / cafes nearby.

Lovely hotel. Great room with balcony. Pool area nice and relaxing

Very clean and neat, hotel even gave us free spa access for our 1 yr anniversary

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Great hotel for exploring Palma. Walkable to old town Palma. Not far from restaurants. Hotel clean and comfortable. Has Spa (did not use). Outdoor pool very nice and great area with loungers. Breakfast buffet was excellent. Staff cheerful and helpful. Would definitely recommend.

Lovely stay. Staff at reception excellent, upgraded us free to a better room. Pool area was superb. Location was perfect, about 15 minutes to Palma's old town. Definitely recommend staying here.

Very nice hotel with great facilities, amazing staff and the breakfast buffet was delicious. The pool and bar area has a nice atmosphere and we really enjoyed using the spa facilities. We would recommend this hotel to anyone coming to stay in Palma.

Great staff.

Hotel was very good with excellent facilities. The only slightly negative comment is that the room was a bit small.
Would stay there again though.

Staff were very nice and helpful. Rapid taxi service.
Nothing wrong with the hotel building but little that shines out. Room wasn't the biggest and typical situation of a double bed means two singles pushed together.
Location is walkable to the centre of Palma, but not a huge amount in the area.

Awesome property

Perfect for our short break. A lovely modern hotel, great food, gorgeous pool and helpful, friendly staff.

Great property, short walk to the bars and restaurants! Sun at the upper pool all day, which is why i am so happy! Lots of the marina facing pools lose the sun by 5pm!

Very modern and clean room and facilities. Staff were very helpful and friendly. Not quite in the main area of Palma but easily accessible on foot (25 mins) or bus (15 mins).

Lager wasn’t cold at the pool bar.
€3.50 for a can of Fanta is a bit excessive.
Menus on the table at the pool bar at 6pm but no food available until 7pm.
Rooms small and basic but very clean and had all you need for a city break, including a fridge and a safe.
Hotel staff great. Location is fine - a few streets back from the promenade and about a mile into the old town where most of the bars and restaurants are.
Plenty of beds at the pool
Would stay here again

The hotel food was amazing! We were able to park just outside and took about 30/40 minutes to walk into Palma town centre.

Amazing hotel, the pool is great and the location is excellent !

Lovely hotel, pool area was not too busy even in Peak August season.
Room was nice and quiet.

Visited with my daughter on a birthday treat stay for her. There were pros and cons with our stay:

Pros: beds very comfortable, pool area quite nice, location as described and fair for price, breakfast buffet and bar food nice options and reasonable price.

Cons:
1. Staff are not here to help, they just feed back a professional ‘we are sorry to hear’ for any issues and then do nothing. For example we had an issue with ants all over the floor of our room- they said they sent a cleaner and she couldn’t see anything and then when I asked again they said ‘we already sent the cleaner, she did everything she could’ so we just swept them away ourselves- not ideal and quite gross! Also we called down for shampoo and conditioner and they just said ‘sorry we don’t have any’ even though there is a sign in the room saying you can call if you need anything…
2. On arrival, even though they swipe a credit card for deposit they still want a €10 CASH deposit if you want pool towels- I didn’t have local cash for a short stay and just off a plane travelling since 3am the reception lady suggested I walk to a cash point. This is very annoying!
3. The spa is for 16 and over which is not stated on Hotels.com and was very disappointing for my daughter.
4.The WiFi is terrible so if you’re bringing teens, they will complain that they can’t scroll videos or watch Netflix.

Lovely hotel with great facilities. Quiet area within walking distance of the city centre. Highly recommend and would absolutely return