Four Seasons Hotel The Westcliff, Johannesburg

Hotels
Four Seasons
9.4 (107 reviews)
67 Jan Smuts Avenue, Randburg, Gauteng, 2193 , Randburg , ZA

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and safe environment
Beautiful facilities
Excellent hotel quality
Cons:
Need for a bar
Slight issue at the spa with timing

Categories

Cleanliness
9.43
Clean, safe, beautiful haven in Jo’berg.
Service
9.9
Standard service quality for this hotel tier.
Location
9.44
Perfect location expected for a Four Seasons.
Room Quality
9.39
Perfect and beautiful accommodations.
Amenities
8.92
Lovely facilities mentioned, but some issues with spa timing.
Value for Money
9.38
Excellent value given the overall experience.
Food and Beverage
8.93
Needs a bar…desperately.
Overall Experience
9.8
Enjoyed our stay at the Four Seasons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:57

Property Description

Discover an oasis of luxury at Four Seasons Hotel The Westcliff, Johannesburg, where elegance meets comfort in the heart of the city.

Unwind at Our Full-Service Spa
Indulge in rejuvenating massages, body treatments, and facials designed to soothe your senses. Our spa offers a tranquil escape, ensuring your perfect retreat into relaxation.

Exceptional Dining Experience
Savor culinary delights at Flames Restaurant or enjoy 24-hour room service. With two bars and a refreshing poolside experience, every bite and sip will create memorable moments.

Modern Comfort Meets Connectivity
Experience ultimate convenience with our 24-hour fitness center, complimentary Wi-Fi, and business services. Our spacious rooms come with luxurious bedding and amenities that make you feel at home.

Don’t miss your chance to enjoy an unforgettable stay; book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not permitted at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JNB

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pet max weight (per pet) in lb is 44

See all policies

Location

Guest Reviews

9.4
Based on 107 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.8
I
Ike
10
Pros:

Excellent hotel.

2025-09-22 via Nuitee
P
Patrick
10
Pros:

Needs a bar…desperately

2025-09-12 via Nuitee
I
indira family
10
Pros:

Arrived late short stay

2025-09-08 via Nuitee
A
Annette family
10
Pros:

Perfect. Just as you would expect for a four seasons. A clean, safe, beautiful safe haven in Jo’berg

2025-08-12 via Nuitee
V
Verified traveler
8
Pros:

very nice property with lovely facilities. Only complaint would be that the staff at the spa urged us to leave 45 minutes before closing, which was a bit unfortunate and very different from the treatment we had in the rest of the hotel

2025-08-02 via Nuitee
G
Gina
10
Pros:

Enjoyed our stay at the FS.

2025-07-31 via Nuitee
N
Natalie
10
Pros:

The Johannesburg Four Seasons entire staff, management, front desk, bellmen, housekeeping, hostesses, chefs and wait staff were great. Everyone I came in contact with during my stay had such great energy!

2025-04-28 via Nuitee
K
Kelly-Ann partner
10
Pros:

It's been ten years since we last stayed at The Westcliff, it is such a beautiful hotel with great service. Our suite was roomy and well-kept. Valentine's Dinner was a disappointment as service was extremely slow but overall we enjoyed our stay.

2025-02-17 via Nuitee
S
Simon family
10
Pros:

Beautiful hotel. Friendly staff. Great spa

2025-02-02 via Nuitee
P
Paul
10
Pros:

The staff was very friendly and helpful

2025-01-04 via Nuitee
D
David
10
Amazing hotel
Pros:

Amazing hotel with amazing staff. Upon arrival until I left, they were so accommodating and made my birthday vacation stay a wonderful and memorable one.

2024-12-16 via Nuitee
Y
Yvette family
10
Pros:

From the minute we arrived we knew this hotel was spectacular. The staff could not have been nicer. They went above and beyond for us, even providing spring water because mineral water was too harsh for us. Our room was beautiful. The cleanliness was top notch. The wait staff, especially Anesu, who also recommended great shopping, and Thembi. We will definitely return

2024-12-11 via Nuitee
A
Armando
10
Pros:

The staff was very friendly. They made my African experience very comfortable and very special.

2024-10-28 via Nuitee
C
Clark Q
10
Great as usual!
Pros:

We had a lovely stay at the Four Seasons Hotel Westcliff. It’s great coming back here and we appreciated the upgrade.

2024-10-11 via Nuitee
W
Warren partner
10
Pros:

One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.

2024-08-16 via Nuitee
E
Eric
10
Pros:

Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend

2024-08-13 via Nuitee
E
Eduardo family
10
Pros:

Great service and friendly staff!

2024-06-26 via Nuitee
L
Leverne friends
10
Pros:

Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing

2024-03-11 via Nuitee
M
M
10
Pros:

Unbelievable . A symphony of perfection .

2024-02-11 via Nuitee
S
S
10
Amazing stay
Pros:

Amazing service, staff can’t do enough for you. Really has a fantastic time.

2024-01-28 via Nuitee