Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfasts
Cons:
Cleanliness issues
Room size
Pool access limitations

Categories

Cleanliness
8.44
Some reviews mentioned issues with organization and old facilities, indicating cleanliness may not match expectations.
Service
9.41
Staff were welcoming and attentive, providing a high level of service.
Location
9.45
Great location with easy access to many attractions.
Room Quality
7.9
Rooms were described as small and a bit outdated.
Amenities
8.43
While there were free room upgrades and notable breakfast, the pool access restriction may affect perception.
Value for Money
8.89
Fairly good value considering the high level of service and location.
Food and Beverage
8.94
Breakfast was praised for its variety and quality.
Overall Experience
8.91
Overall experiences were positive, with room for improvement in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:35

Property Description

Luxurious Accommodations

The InterContinental Almaty, with its grand 11-storey structure opposite the Presidential Palace, offers stylish rooms with silk fabrics, marble bathrooms, and modern amenities ensuring a comfortable stay.

Fine Dining and Relaxation

Indulge in a wide selection of excellent international cuisine at the elegant Asian Café, enjoy refreshing cocktails at the Sunset Efes Beer Garden, and rejuvenate at the Ankara Spa with its indoor pool, Turkish bath, and massage treatments.

Recreation and Exploration

Take advantage of the fully equipped gym, tennis court, and nearby attractions like Kok Tobe Mountain and Chimbulak Ski Resort for a perfect blend of leisure and adventure.

Book your stay at the InterContinental Almaty for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 163 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
P
PopKorn05 • solo_traveller • ru
8
2026-02-12 • via Nuitee
O
Olga • solo_traveller • ru
10
Однозначно рекомендую
Pros:

Все было на самом высшем уровне. Комфорт, локация, завтраки, вид из окна и особенно - забота и внимательность персонала (отдельное спасибо консьержу Темирлану). Если когда-нибудь снова окажусь в Алмате - только сюда.

2026-02-09 • via Nuitee
M
Marina • couple • lv
9
2026-01-22 • via Nuitee
B
Begzad • solo_traveller • kg
10
2026-01-19 • via Nuitee
N
Natalia • family_with_children • ge
8
Pros:

Завтрак великолепный, отличная система кондиционирования, уборка хорошая

Cons:

В ванной нет ни одной розетки, трансфер заказали - и пожалели. На прилет - перепутали табличку, написали другое имя, на вылет - водитель летел с бешеной скоростью и в машине было накурено. Пожалели что не заказали такси - дорого было и ужасно.

2026-01-19 • via Nuitee
S
serdoink • family_with_children • uz
10
2026-01-14 • via Nuitee
S
Saoud • family_with_children • qa
10
Pros:

Helpful staff. Nice facilities and location.

2026-01-13 • via Nuitee
S
Saoud • family_with_children • qa
10
Pros:

Very helpful staff.

2026-01-12 • via Nuitee
E
Erdin • extended_group • tr
8
Pros:

Otelin konumu iyiydi

2026-01-11 • via Nuitee
E
Evgeny • solo_traveller • kz
7
Если сравнить с Ташкентом, то отель в Алматы поскромеее
Pros:

Персонал

Cons:

Организация

2026-01-02 • via Nuitee
K
Kamil • couple • ru
10
2025-12-13 • via Nuitee
S
Svetlana • couple • ru
10
2025-12-04 • via Nuitee
D
Darkhan • family_with_children • kz
10
прекрасный отель
Pros:

почти все

Cons:

с бассейна стали выгонять заранее

2025-11-06 • via Nuitee
A
Aidana • couple • kz
10
2025-11-03 • via Nuitee
A
Ali • family_with_children • jo
8
2025-10-26 • via Nuitee
A
Aleksandr • solo_traveller • cy
9
2025-10-25 • via Nuitee
A
Aleksandr • solo_traveller • cy
9
2025-10-25 • via Nuitee
2
233abhinavb • Family • Patna, Patna District, Bihar
8
Good hotel
Pros:

Good property located in the center of the town ...staff were welcoming ....breakfast spread was good but not for vegetarians ....good experience overall...m

2025-10-21 • via Tripadvisor
A
Ashish • couple • ae
10
Amazing staff good hospitality but need to change the interiors
Pros:

The location was great near to lots of location just on foot distance

Cons:

Considering the price the hotel was a little bit old, the washroom was comparably small and looked old fashioned.

2025-09-30 • via Nuitee
V
Victoria • extended_group • kz
10
2025-09-30 • via Nuitee