NH Canciller Ayala Vitoria

Hotels
•
NH Hotels
8.5 (5587 reviews)
Ramón y Cajal, 5 , Vitoria-Gasteiz , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Issues with cleanliness

Categories

Cleanliness
7.89
There were some complaints about the cleanliness and maintenance of the rooms.
Service
9.36
Overall, the staff was described as attentive and friendly, particularly highlighted by many reviews.
Location
9.4
The location was praised consistently, being close to the city center and convenient.
Room Quality
6.85
Issues with room size and maintenance were noted, particularly in some rooms.
Amenities
8.38
Some amenities were mentioned positively, but issues with parking and some facilities were noted.
Value for Money
8.34
While some guests felt the value was appropriate, others saw it lacking due to parking fees.
Food and Beverage
8.89
The breakfast and food quality were generally praised, despite some comments on costs.
Overall Experience
8.86
Despite some negatives, many guests enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:20

Property Description

Stylish Rooms with Modern Amenities
NH Canciller Ayala Vitoria boasts stylish rooms equipped with flat-screen TVs, free Wi-Fi, and a minibar. The spacious and elegant rooms feature parquet floors and a complimentary safety deposit box, ensuring a comfortable stay for guests.

Scenic Views and Convenient Location
Situated in the heart of Vitoria, the hotel offers picturesque views of Vitoria Cathedral, Basque Parliament, and Florida Park. Guests can explore Virgen Blanca square and the Medieval old town located just a stone's throw away, making it a perfect location for sightseeing and immersing in the local culture.

Dining Excellence and Event Facilities
Indulge in a buffet breakfast and authentic Basque cuisine at the hotel's Quejana restaurant or grab a quick snack at the cafeteria. With spacious meeting rooms and 24-hour reception offering room service, NH Canciller Ayala Vitoria is ideal for both leisure and business travelers.

Book now to experience the perfect blend of comfort, convenience, and culinary delights at NH Canciller Ayala Vitoria.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 19 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 5587 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 6.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
L
LEIRE • extended_group • es
8
2026-03-14 • via Nuitee
J
Juan Antonio • couple • es
9
2026-03-14 • via Nuitee
A
Alice M. • solo_traveller • it
6
Pros:

posizione e vista

Cons:

la pulizia del bagno e della stanza

2026-03-12 • via Nuitee
A
Adriana • extended_group • es
7
2026-03-12 • via Nuitee
F
FLAVIO • solo_traveller • it
9
2026-03-12 • via Nuitee
L
Luis • couple • es
9
Pros:

Ubicación y habitación muy luminosa

Cons:

Nada

2026-03-11 • via Nuitee
E
Elisabetta • solo_traveller • la
10
2026-03-11 • via Nuitee
A
Armando • couple • pt
9
Pros:

Localização e simpatia e disponibilidade do staff

2026-03-11 • via Nuitee
H
HUGUES • couple • fr
9
2026-03-11 • via Nuitee
L
Lucía • family_with_children • es
9
Pros:

Amplitud de la habitación.Ubicación

Cons:

Nada

2026-03-09 • via Nuitee
J
Juan • couple • es
7
Bien!
Pros:

La ubicación es muy buena, el desayuno es excelente y el personal agradable.

Cons:

El precio es algo elevado y las habitaciones tienen alguna carencia. Poca luz tanto en la habitación como en el baño, pocos enchufes o nulos en el balo y sin tener a ambos lados de la cama.

2026-03-08 • via Nuitee
F
Francisco javier • couple • es
10
2026-03-08 • via Nuitee
J
Jordi • solo_traveller • es
9
2026-03-08 • via Nuitee
Y
Yolanda • couple • es
8
2026-03-08 • via Nuitee
L
Luis • couple • es
9
Pros:

La ubicacion esta muy centrica y se puede acceder andando a los principales lugres de interes. Todo se ve muy nuevo, la habitacion, la sala para desayunar-comer...
Tienen pocas plazas de aparcamiento pero hay uno cercano
Admiten mascotas

Cons:

Me hubiera gustado aparcar en el hotel

2026-03-08 • via Nuitee
C
cristianb • solo_traveller • nz
9
2026-03-07 • via Nuitee
M
Martínez Ortega • couple • es
9
Pros:

Tenía un espacio muy amplio y cómodo y estaba muy limpio

Cons:

Que solo estuvimos una noche

2026-03-06 • via Nuitee
U
Umut • solo_traveller • tr
10
2026-03-06 • via Nuitee
J
juan • solo_traveller • es
8
Excelente ubicación y buena comparación calidad/precio
2026-03-06 • via Nuitee
M
Meseguer Carrasquer • couple • es
10
Totalmente recomendable.
Pros:

Nos ha gustado mucho. Excelente ubicación, instalaciones, personal y desayuno.

2026-03-05 • via Nuitee