The Papandayan

Hotels
9.6 (358 reviews)
Jl. Gatot Subroto 83 , Bandung , id

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient location
Cons:
Breakfast quality
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.95
Comments on cleanliness being poor due to pests in the room.
Service
10
Staff were warm, courteous, and helpful, making the stay enjoyable.
Location
10
Great location, being near the center but in a quieter area.
Room Quality
10
Rooms were spacious, comfortable beds, but some had pest issues.
Amenities
9.95
Some amenities were lacking, such as breakfast options and poolside furniture.
Value for Money
9.45
High price point with some amenities not meeting expectations.
Food and Beverage
8.45
Food quality received negative feedback, especially breakfast.
Overall Experience
10
Overall enjoyable despite some issues, likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Luxurious 5-Star Retreat in Bandung
The Papandayan presents a lavish escape in the heart of Bandung, boasting an outdoor pool, fitness facilities, and a rejuvenating day spa. Enjoy personalized service with round-the-clock butler assistance, complimentary WiFi, and a choice of 4 exquisite dining venues.

Elegant Interiors and Modern Comforts
Step into rooms adorned with sophisticated cream and silver tones, equipped with a flat-screen TV, generous workspace, tea/coffee facilities, and a minibar for your indulgence.

Convenient Location and Leisure Options
Conveniently located just a short drive from the airport and popular shopping destinations, The Papandayan also offers beauty treatments, a business center, and diverse dining experiences. Unwind at the salon or savor international cuisine at Cantigi Fine Dining and Asian delights at Pago Restaurant.

Book your indulgent stay at The Papandayan today for an unforgettable experience.

Important information:

Please note that guests are required to present a valid photo ID and the credit card used for booking upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rp 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 358 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
J
Jet29947027236 Couples
10
Very nice hotel
Pros:

Good ambiance and good hotel 👍

2026-04-11 via Tripadvisor
S
sundayt2026 Family
10
Best experience
Pros:

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The Papandayan Hotel
4,7(10K)‧5-star hotel
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waterfall92
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Dara Shinta Mulyadi
Local Guide·55 reviews·132 photos
Holiday | Family
Sangat memuaskan, dulu pernah menginap th 2008.. sekarang telah direnovasi tidak ada terkesan jadul sama sekali.. bahkan amaze sama kamarnya terlihat mewah namun tetap modern. …More

yuditha stephanie
Local Guide·7 reviews·1 photo
a month ago
Business | Family
Although The Papandayan Hotel is an older property, it remains beautifully maintained, very clean, and full of character. The overall atmosphere still feels elegant and comfortable. …More

The Papandayan Hotel (owner)
a month ago
Dear yuditha stephanie,

Thank you for your wonderful review. We are delighted you and your mother felt so well cared for. Your kind words about our team's attentive service mean the world to us. We are proud our character and cleanliness contributed to your comfortable stay.

Best Regards,
Bobby Renaldi, General Manager The Papandayan

Dara Amadea
Local Guide·19 reviews·8 photos
a month ago
The hotel just refurbished all of their rooms in 2024. Had such a pleasant stay here, very comfortabls, well designed and squeaky clean room. All the staffs were very hospitable as well. Area is calm and serene. Highly recommended for …More

The Papandayan Hotel (owner)
3 weeks ago
Dear Dara Amadea,

Thank you for your wonderful review. We are delighted you enjoyed our newly refurbished rooms, serene location, and our team's hospitality. We truly appreciate your recommendation.

Best Regards,
Bobby Renaldi, General Manager The Papandayan

Aisya Tan
Local Guide·36 reviews·38 photos
3 months ago
Holiday
Setelah melihat banyak review kurang baik mengenai aturan Buffet yaitu semua harus diambilin..saya memutuskan hanya tinggal 1 malam. …More
See translation (English)
❤️2

The Papandayan Hotel (owner)
2 months ago
Dear Aisya Tan,

Terima kasih atas ulasan dan masukan yang sangat konstruktif. Kami mengapresiasi penilaian positif Anda terhadap pelayanan, kenyamanan kamar, fasilitas, kolam renang, serta kualitas kopi kami.

Terkait sistem sarapan yang masih dibantu oleh staf, kebijakan ini bukan dimaksudkan untuk meragukan kebersihan atau kebiasaan tamu, melainkan merupakan pendekatan operasional internal kami dalam menjaga konsistensi kualitas sajian serta kebersihan area buffet. Namun demikian, kami menyadari bahwa pendekatan ini dapat dirasakan kurang efisien dan berbeda dengan ekspektasi sebagian tamu, terutama di era saat ini. Masukan Anda menjadi bahan evaluasi penting bagi kami agar ke depannya pelayanan dapat lebih selaras dengan kenyamanan dan harapan tamu.

Salam Hangat,

Bobby Renaldi
General Manager
The Papandayan
See translation (English)

Tripadvisor
https://www.tripadvisor.com
THE PAPANDAYAN - Updated 2026 Prices & Hotel Reviews (Bandung, ...
The rooms are clean, comfortable, and equipped with complete facilities. The hotel atmosphere is quiet and elegant, suitable for staycation as well as business ...
4,8(4.555)

Booking.com
https://www.booking.com
341 Ulasan Asli untuk Hotel - The Papandayan
Ulasan The Papandayan 5 bintang · 9,0 Luar biasa. Renawati. Diulas: 26 Maret 2026 · Menginap bulan Maret 2026 · 1,0 “S.A.N.G.A.T. B.U.R.U.K K.A.P.O.K”. Atep · 8,0 ...

Instagram · thepapandayan
34,2K+ followers
The Papandayan Hotel Bandung (@thepapandayan)
Bandung's refined 5 star hotel where you can experience a balance in life and timeless stays. Wedding: @thepapandayanwedding. Dining: @pagorestaurant.
Videos
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THE PAPANDAYAN HOTEL | Hotel Bintang 5 yang Affordable
YouTube · ijull panjull
22 Sept 2024

10:35
Try a Staycation at the Most Affordable 5-Star Hotel in ...
YouTube · KHAIRUL LEON
23 Aug 2025

17:01
REVIEW HOTEL THE PAPANDAYAN KOTA BANDUNG ...
YouTube · Queen Maya
28 Aug 2025

19:25
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Agoda.com
https://www.agoda.com
The Papandayan Hotel, Bandung | 2026 Updated Prices, Deals

Verified local travelers that have stayed at this property have given The Papandayan Hotel an average rating of 9.6. You can look up on more detailed customer ...
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Traveloka
https://www.traveloka.com
The Papandayan, Bandung - Diskon s.d 50% + Gratis Pembatalan
Hotel yang bagus, semuanya mulai dari pelayanan, staff yang ramah, kebersihan, kenyamanan, serta makanan, semuanya bagus. Terima kasih. Jenson S. •. 10,0/10.
8,7/10(6.014)

Hotels.com
https://id.hotels.com
The Papandayan, Bandung: Info, Photos, Reviews

Nice hotel, love the pool. The staff at hotel is friendly and the atmosphere is so relaxing, definitely I'll be back for my next trip. The gym needs more air ...
8,8/10(56)

Tripadvisor
https://www.tripadvisor.com
The Papandayan Spa: Pictures & Reviews
Nice hotel, nice breakfast, and the facilities is superbs except the pools that need to do small renovation. We needs bigger pools for children to play. Its too ...
People also ask
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TikTok · Info Wisata Bandung
30,2K+ views · 1 year ago
Hotel Papandayan: Liburan Keluarga di Bandung

0:58
dan rasanya enak. enak banget guys. di sini ada fasilitas gym center. ada juga spa dengan zakuza yang luas banget. steam sama sauna komplit ...
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Dara Shinta Mulyadi
Local Guide·55 reviews·132 photos
7 hours ago
New
Holiday | Family
Sangat memuaskan, dulu pernah menginap th 2008.. sekarang telah direnovasi tidak ada terkesan jadul sama sekali.. bahkan amaze sama kamarnya terlihat mewah namun tetap modern.
Kamar ukuran standard the classic lega, sudah termasuk bathup disetiap kamar, TV sudah smart TV.
Terima kasih untuk Bu Sofie yg sudah mengatur dekorasi kamar untuk anak saya yg berulang tahun. Terima kasih untuk segenap staff yg bekerja pelayanan *5 dalam service, selalu senyum, salam dan sapa. :)

Nginap disini mending ambil paketan bfastnya krn sangat value for money. Makanannya enak2 ..variasi menu beragam, mau indonesian food, western, asian food, pastry, dessert, fruit & salad, paling suka lontong kari nya enak sekali.

Kolam renang nya luas disini air nya nyaman untuk berenang disetting 30⁰ sekitar suhu badan. Saat suhu dingin setelah hujan maupun sedang panas terik tetap nyaman untuk berenang.
So far 1malam sangat berkesan, saya sekeluarga kalau ke Bandung berencana menginap disini saja. Karena lokasi nya juga strategis.

2026-04-10 via Tripadvisor
B
Bandar couple sa
10
اكثر من رائعة
Pros:

كانت إقامتي في فندق Papandayan تجربة جميلة جدًا. الفندق نظيف ومرتب وأجواؤه مريحة، والخدمة كانت ممتازة من جميع الموظفين، حيث كانوا متعاونين وودودين للغاية.

المرافق متكاملة والتنظيم واضح في جميع التفاصيل، مما جعل الإقامة ممتعة ومريحة.

الملاحظة الوحيدة كانت وجود بعض الحشرات داخل الغرفة، وهو أمر بسيط لكنه يستحق الانتباه.

بشكل عام، تجربة رائعة وأنصح بالإقامة فيه، وسأفكر بالتأكيد في العودة مرة أخرى

Cons:

لايوجد

2026-04-09 via Nuitee
G
G1820GUmuhammada Couples
10
Experience at Papandayan Hotel
Pros:

It was a great experience at the Papandayan Hotel
Everything was near perfect. All the staffs are really friendly and helpful during out visit there
The breakfast was also nice and delicious

2026-04-07 via Tripadvisor
1
179sunl Family
10
THE BEST RECOMMENDED HOTEL IN BANDUNG
Pros:

This hotel boasts an incredibly strategic location near Trans Studio Mall, the culinary hub of Jalan Burangrang, and the trendy night-market scene at Jalan Lengkong Kecil. Although it is an older property, it maintains a truly luxurious atmosphere from the lobby to the rooms, complete with a signature "fancy" fragrance. The five-star service is exceptional, with proactive staff who constantly reminded us to enjoy the various kids' facilities, making it highly recommended for families; my children loved the playground, weekend activities, carriage rides, and the Bali-style heated pool. Their attention to detail is remarkable, evidenced by an apology letter slipped under my door after a very brief midnight hot water fluctuation that I hadn't even noticed. To top it off, the breakfast offers an extensive variety of choices with a generous serving time from 7:00 AM to 11:00 AM, making it the perfect late brunch.

2026-04-06 via Tripadvisor
V
Venture17789826566 Solo travel
10
Nostalgic Feeling
Pros:

The staff are very friendly and welcoming. The rooms are clean and auitable for a warm and cozy feel. The hotel has such a nostalgic feel.

2026-04-06 via Tripadvisor
F
fangadrada Couples Caloocan, Metro Manila, Luzon
10
The Ultimate Reset
Pros:

We had a wonderful time and truly enjoyed every moment of our stay. The location is ideal for exploring the local energy, yet the hotel itself feels like a peaceful retreat—calm, cozy, and incredibly welcoming from the second you step through the door.

Our room was a true haven—spacious, comfortable, and noticeably larger than many other hotels we’ve stayed at in Bandung. It was also very quiet, which made it easy to fully unwind. The breakfast was great too, offering a good variety of both cooked and continental options, and excellent value overall.

The standout feature was the staff; they were consistently professional and helpful without losing that easygoing, personal touch.

All in all, it’s hard to fault the Papandayan. We thoroughly enjoyed our stay and would absolutely return on our next visit to Bandung. Highly recommended!

2026-04-05 via Tripadvisor
V
vituyvituym Family Jakarta, Java
10
Wonderful stay at Papandayang Hotel
Pros:

The papandayan hotel give a luxury and comfortable staying experience. They help me arrange simple decoration for my wedding anniversary and my daughter's birthday. They have a warm pool that open from 6 AM to 6 PM. Their breaksfast was amazing . All of the food taste good. The staff was helpful, nice ans very welcome to all of us. The papandayan hotel has kids club with many activities and good facility. They also has fish pond surrounding with full of green trees that makes us feel cozy and comfort. I stay in premiere king rooms with clean and quite big room. They also has bathub in the bathroom. With that kind of facility the price feels value for us. The room is quiet and there is no loud noise even that they are in the busy road.

2026-04-03 via Tripadvisor
F
Fearless61011137129 Family
10
Awesome
Pros:

Staff is nice and helpfull. Ambience is awesome, clean and will stay again in here

2026-04-03 via Tripadvisor
4
486mutiarab Couples
10
Hotel good
Pros:

Hotel is good and also breakfast very good. I like swiming pool because it have always 30⁰C

2026-04-03 via Tripadvisor
R
Roam59832592616 Family
10
happy trip! ❤️
Pros:

happy family trip 💕 terimakasih

2026-04-03 via Tripadvisor
2
222hildaf Family
10
Papandayan hotel is the best
Pros:

Rooms are very good and clean..the taste of foods very delicious..

2026-03-30 via Tripadvisor
F
fauzip2026 Family
10
Amazing memories
Pros:

Will be back to this Hotel
Excellent service

2026-03-28 via Tripadvisor
R
Renawati family_with_children id
9
2026-03-26 via Nuitee
R
Rıfat extended_group tr
10
2026-02-13 via Nuitee
M
Maurijn couple nl
9
Uitstekend en zo gastvrij iedereen van het personeel!
Pros:

Fijne bedden en badkamer. Sauna en gym ook heerlijk.

2026-01-30 via Nuitee
N
NORALIZA family_with_children my
10
Recommeded place to stay
Pros:

Located in the heart of bandung and close to many shopping outlet. Room was so spacious and comfortabe space for prayers, clean, friendly staff, smell nice, toilet amenities are complete, Lots of pillow. Love it 😄Recommended!!

Cons:

The room is not very soundproof. You can still hear the vehicles noises clearly when they drive recklessly (if your room view faces the road)
But still can be considerated and can sleep soundlyl 😄

2026-01-25 via Nuitee
6
663harria Couples
10
Great experience. And wanna back to stay in Papandayan in the future
Pros:

Good atmosphere
Good room
Good food
Excellent staff
Good location
Huge the parkir car area
Affordable Rates but we got best quality

2026-01-22 via Tripadvisor
T
T4962ZXvanessal Business
10
The best
Pros:

Had the best experience here! The service is excellent, the room is clean, can also provide take out for early morning breakfast. Thank you papandayan.

2026-01-22 via Tripadvisor
9
907thierryk Friends getaway
10
good
Pros:

very good service, clean, everyone here is nice and kind good environment and very fresh water

2026-01-19 via Tripadvisor