The Papandayan

Hotels
9.6 (357 reviews)
Jl. Gatot Subroto 83 , Bandung , id

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient location
Cons:
Breakfast quality
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.95
Comments on cleanliness being poor due to pests in the room.
Service
10
Staff were warm, courteous, and helpful, making the stay enjoyable.
Location
10
Great location, being near the center but in a quieter area.
Room Quality
10
Rooms were spacious, comfortable beds, but some had pest issues.
Amenities
9.95
Some amenities were lacking, such as breakfast options and poolside furniture.
Value for Money
9.45
High price point with some amenities not meeting expectations.
Food and Beverage
8.45
Food quality received negative feedback, especially breakfast.
Overall Experience
10
Overall enjoyable despite some issues, likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Luxurious 5-Star Retreat in Bandung
The Papandayan presents a lavish escape in the heart of Bandung, boasting an outdoor pool, fitness facilities, and a rejuvenating day spa. Enjoy personalized service with round-the-clock butler assistance, complimentary WiFi, and a choice of 4 exquisite dining venues.

Elegant Interiors and Modern Comforts
Step into rooms adorned with sophisticated cream and silver tones, equipped with a flat-screen TV, generous workspace, tea/coffee facilities, and a minibar for your indulgence.

Convenient Location and Leisure Options
Conveniently located just a short drive from the airport and popular shopping destinations, The Papandayan also offers beauty treatments, a business center, and diverse dining experiences. Unwind at the salon or savor international cuisine at Cantigi Fine Dining and Asian delights at Pago Restaurant.

Book your indulgent stay at The Papandayan today for an unforgettable experience.

Important information:

Please note that guests are required to present a valid photo ID and the credit card used for booking upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rp 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 357 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
R
Rıfat • extended_group • tr
10
2026-02-13 • via Nuitee
M
Maurijn • couple • nl
9
Uitstekend en zo gastvrij iedereen van het personeel!
Pros:

Fijne bedden en badkamer. Sauna en gym ook heerlijk.

2026-01-30 • via Nuitee
N
NORALIZA • family_with_children • my
10
Recommeded place to stay
Pros:

Located in the heart of bandung and close to many shopping outlet. Room was so spacious and comfortabe space for prayers, clean, friendly staff, smell nice, toilet amenities are complete, Lots of pillow. Love it 😄Recommended!!

Cons:

The room is not very soundproof. You can still hear the vehicles noises clearly when they drive recklessly (if your room view faces the road)
But still can be considerated and can sleep soundlyl 😄

2026-01-25 • via Nuitee
6
663harria • Couples
10
Great experience. And wanna back to stay in Papandayan in the future
Pros:

Good atmosphere
Good room
Good food
Excellent staff
Good location
Huge the parkir car area
Affordable Rates but we got best quality

2026-01-22 • via Tripadvisor
T
T4962ZXvanessal • Business
10
The best
Pros:

Had the best experience here! The service is excellent, the room is clean, can also provide take out for early morning breakfast. Thank you papandayan.

2026-01-22 • via Tripadvisor
9
907thierryk • Friends getaway
10
good
Pros:

very good service, clean, everyone here is nice and kind good environment and very fresh water

2026-01-19 • via Tripadvisor
M
Muhd Farhan • couple • bn
10
Amazing hotel 💯
Pros:

Everything. Breakfast is delicious

Cons:

Nothing

2026-01-19 • via Nuitee
J
Jessica • couple • my
10
i like stay in hotel
Pros:

proses check in mudah

2026-01-19 • via Nuitee
R
RndyLee • Family
10
Comfortable and luxurious!
Pros:

The whole experience from checking in to the stay and customer service is superb!

2026-01-17 • via Tripadvisor
6
660daffap • Friends getaway
10
Top notch hotel
Pros:

The service is top notch. The food, from breakfast to lunch and dinner, is delicious and varied, and the amenities and activities on offer are also very diverse. Highly recommended if you are planning a long holiday in Bandung.

2026-01-14 • via Tripadvisor
H
hanifk2026 • Friends getaway
10
How I Love This Place
Pros:

Tempatnya nyaman, amenities top, food nya pleasing, team hospitality dan FnB nya ramah, tamah dan helpful. Gladly come back and stay again.

2026-01-14 • via Tripadvisor
Y
yuanital2026 • Business
10
Kids holidayy
Pros:

Hotel staff are were all friendly and polite. This is our second visit and great place to stay in bandung! ❤️🤗🤗 thank u.

2026-01-11 • via Tripadvisor
S
Safari10591759239 • Family
10
Nice experience in Papandayan Hotel
Pros:

The hotel is good, room is comfortable and the restaurant also has several menu for the breakfast. The facilities are complete. Nice experience

2026-01-10 • via Tripadvisor
M
Maps17514420204 • Family
10
Happy good day
Pros:

Clean room, children friendly, excellent services.
Thanks a lot The Papandayan!
Kolam renang bikin anak happy, dengan air hangatnya

2026-01-09 • via Tripadvisor
1
158elenat • Family
10
Great Hotel in middle of Bandung City
Pros:

Such a great experience staying at this hotel. The service is fast and excellent. Especially during breakfast time, the service is excellent, quick n very helpful. A lot of activities in kids club. Warm water pool and clean. Room is bright n clean. Eventhough in the middle of city, the atmosphere is like in the jungle with many Trees and fountain.
Food is great n lots of variety.
The hotel its in the middle of city close to shopping area, many restaurants nearby, etc.
Definitely will be coming back again. Such a great experience.

2026-01-05 • via Tripadvisor
T
Tijs • solo_traveller • nl
8
2026-01-04 • via Nuitee
M
Marisca • family_with_children • nz
8
Great stay in Bandung
Pros:

The reception knew us when we arrived and welcomed us with big smiles. The Saturday night Asian food cart style dinner was amazing with so many different options. The live band at the pool bar was also fantastic. The room was very spacious and the bed super comfy! Great location.

Cons:

The shower wasn't very hot and no poolside furniture (which is bizarre for a hotel of this size). The pool was also heated to an uncomfortably warm temperature.

2025-12-31 • via Nuitee
M
Muhammad Nur Afiq • family_with_children • my
10
2025-12-30 • via Nuitee
S
Sheeda • family_with_children • my
10
Great experience!!!
Pros:

I truly enjoyed my stay at Papandayan Hotel Bandung. The room was comfortable, the staff were warm and courteous, and the hotel’s ambiance created a welcoming and relaxing atmosphere. Being a Muslim-friendly hotel was a big plus for me. I will definitely return on my next visit to Bandung.

Cons:

I would prefer some of breakfast station food was handle by my self rather than the waiters.

2025-12-29 • via Nuitee
G
Gusman • extended_group • id
7
Not much great with the price and food
Pros:

Location is best

Cons:

Food, it’s just ordinary,
Nothing special in breakfast compared the lower class hotels

2025-12-28 • via Nuitee