Hilton Garden Inn Massy

Hotels
Hilton Worldwide
9.4 (97 reviews)
35 Avenue Carnot, Massy, 91300 , Massy , FR

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Braille or raised signage
Snack bar/deli
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious and comfortable rooms
Cons:
Issues with cleanliness and amenities
Value perception diminished over time

Categories

Cleanliness
8.9
Multiple reviews mention very clean rooms but one critique noted issues such as noise and lack of amenities.
Service
9.9
Several reviews praised the service as impeccable and responsive.
Location
9.9
Location is frequently highlighted as convenient, being near the train station.
Room Quality
9.9
General consensus on room comfort and spaciousness.
Amenities
8.4
Critiques about the absence of basic amenities like water bottles.
Value for Money
9.4
Value perception is affected by some reviews noting previous higher quality.
Food and Beverage
8.9
Staff at the restaurant received praise, but specific food reviews are absent.
Overall Experience
9.9
Overall positive sentiment with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:55

Property Description

Modern Amenities and Services
Indulge in our 24-hour fitness center, complimentary Wi-Fi, and concierge services for the ultimate convenience during your stay.

Delicious Dining Options
Savor a meal at our on-site restaurant or order room service for a cozy night in. Don't miss our continental breakfast spread served daily.

Convenient Location
Situated in Massy (Quartier Atlantis), our hotel is minutes away from top attractions like Espace Jean Monnet and HEC Paris for a well-rounded visit.

For a luxurious and hassle-free stay, book your room at Hilton Garden Inn Massy today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.4
Based on 97 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.9
Room Quality: 9.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
S
Samuel Michael
10
Pros:

Chambre spacieuse, rénovée, propre et confortable. Service impeccable.

2025-09-26 via Nuitee
F
Fabienne
10
Pros:

J'ai apprécié le confort de la chambre , le personnel du restaurant était aux petits soins .
La gare est en face . à recommander.

2025-09-21 via Nuitee
S
sylvie
10
Pros:

Très belles chambres

2025-09-07 via Nuitee
C
Chrystelle
10
Pros:

Toujours aussi agréable, superbe chambre très propre et très calme malgré sa situation face à la gare, ce qui est aussi un point fort

2025-08-26 via Nuitee
F
Farid
8
Pros:

Le Personnel est très sympathique, l’emplacement rien à dire. L’hôtel commence à vieillir, un temps de moins que les autres Hilton que j’ai connu lors de mes précédents voyages

2025-08-15 via Nuitee
E
Emmanuelle
8
Bonne présentation
Pros:

Chambre confortable et spacieuse très bien insonorisé.
Le seul point négatif est le manque de bouteilles d’eau dans le frigo pour un 4 étoiles c’est un minimum.

2025-08-05 via Nuitee
C
Carolynne family_with_children
10
Pros:

Hotel looks new. Very clean. Staff is polite, friendly, attentive and prompt on requests. Lots of places to eat within walking steps. Excellent area across from metro station.

2025-08-02 via Nuitee
A
Alyssa
10
Believe all the good reviews
Pros:

Everything you read online about this hotel that sounds too good to be true really is true. The staff are unusually helpful, and the beds are unusually comfortable. My only criticism is one that I could make of many European hotels these days, which is that there are no drawers in the rooms to make it easy to stay organized if you’re staying for a long time.

2025-07-19 via Nuitee
V
Verified traveler
10
Pros:

Very good !!

2025-07-18 via Nuitee
P
Paulo
4
Três DÉÇU! Misérable maintenant!
Pros:

Cela fait des années que je fréquente cet hôtel.
Au début tout était parfait
Et puis la dernièrement c est la misère
J ai prix une chambre supérieure ( la plus cher qu ils proposent) et la déjà ils me donnent une chambre à 1 étage, alors qu ils ont 8 étages.
Ensuite la VMC de la salle de bain faisait un bruit de tracteur. Impossible de fermer les yeux. Inicialmente ils avait d’eaux bouteilles d eau, maintient supprimé
Inicialmente ils avait des capsules Nespresso, maintenu capsules degelaces de chez Lydl
Inicialcement ils avait des pantoufles inclus (dans les chambres supérieurs) maintenant supprimé
Résumant, il y a juste le prix qui n a pas changé
Tout reste est devenue médiocre

2025-07-17 via Nuitee
B
Bouesse
10
Séjour professionnel Massy
Pros:

Personnel agréable, chambre confortable situation parfaite juste à côté de la gare.

2025-07-16 via Nuitee
D
Donnata
6
Wanted More in Massey
Pros:

The hotel overall was fine, but we did have a few snags- twice the room was cleaned before 4pm when we left the hotel before 10am. We had a slow shower drain, and the biggest irritation was the refrigerator box that wasn't a real refrigerator! So, we wasted some snacks because the sign/information about this place to store your snacks was unclear. Did I mention that a rubber sealed box only gets hotter and hotter???

Anyway, as a Hilton honor member, I wasn't impressed with a few different things.

2025-07-11 via Nuitee
H
Hitay
10
Pros:

Close to train and bus stations; new hotel, very clean, helpful staff, excellent breakfast

2025-07-01 via Nuitee
S
SEBASTIEN
10
Pros:

Très bien.Personnel très accueillant, chambre spacieuse et propre. Hôtel très bien situé, très proche de la gare RER et TGV.

2025-06-22 via Nuitee
C
Carlos family
10
Pros:

Close to the Train and restaurant

2025-06-22 via Nuitee
M
Michael
10
Pros:

Beautiful building and rooms; great location next to the Metro.

2025-06-17 via Nuitee
J
Johe
6
Pros:

L’accueil laisse à désirer.
Personnel peut souriant et chaleureux

2025-06-16 via Nuitee
I
Isabelle
10
Pros:

Mon séjour a été fantastique. Les personnes à l’accueil étaient toutes aimables et accueillantes ainsi que accommodantes et serviables. La chambre était très propre et très agréable.

2025-06-15 via Nuitee
R
Rodolphe
8
Pros:

Ras

2025-06-14 via Nuitee
C
Caius
10
Pros:

Very convenient next to trains, very quiet and safe

2025-06-01 via Nuitee