Holiday Inn Basingstoke by IHG

Hotels
Holiday Inn Hotels & Resorts
7.4 (1381 reviews)
Grove Road , Basingstoke , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Comfortable beds
Cons:
Cold rooms
Breakfast quality
Heating issues

Categories

Cleanliness
6.98
Some reviews highlight cleanliness, but mention cold and unsatisfactory breakfast conditions.
Service
8.45
Multiple mentions of lovely and attentive staff.
Location
8.49
Consistent positive feedback about the good location.
Room Quality
6.44
Issues with room conditions, particularly temperature and comfort, noted in several reviews.
Amenities
7.47
Sufficient amenities noted but some issues reported with heating and overall state of some rooms.
Value for Money
7.43
Value discussed in terms of mixed feedback about breakfast and room quality.
Food and Beverage
6.48
Food quality complaints noted, especially regarding breakfast.
Overall Experience
7.45
General positive feedback, despite several issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:18

Property Description

Modern Comfort and Convenience

Just off the M3, Holiday Inn Basingstoke provides a convenient base for exploring Hampshire. Enjoy complimentary parking and free WiFi, making your stay stress-free.

Luxurious Room Amenities

Relax in air-conditioned rooms featuring flat-screen HD TVs, en-suite facilities, and tea/coffee making amenities. With on-demand movies and a cozy workspace, unwind in comfort after a day of sightseeing.

Delicious Dining and Entertainment

Indulge in a full buffet breakfast and savor seasonal menus for lunch and dinner. The lounge bar offers a variety of beverages and live sports. With 24-hour room service, your cravings are just a call away.

Ready to experience comfort and convenience at Holiday Inn Basingstoke? Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1381 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 7.45
S
SODIPE solo_traveller gb
9
2026-05-09 via Nuitee
K
Kate family_with_children gb
9
Great place to stay to get to and from wedding venue as well as in and out of Basingstoke. Staff all excellent
Pros:

We chose to stay here for easy access to a nearby wedding venue.

Cons:

We were very happy with the hotel.

2026-05-09 via Nuitee
O
Ola solo_traveller gb
10
2026-05-08 via Nuitee
S
Sue couple gb
8
Overall a decent stay.
Pros:

We enjoyed our stay purely because it was not busy, certainly not at capacity anyway. We were awoken on the 1st morning at 6am by doors closing and people talking in the corridor. We assumed that these were the cleaners going in and out of the cupboard near our room. It was a Sunday morning so not ideal to be woken up that early. Overall the room was fine.

Cons:

Being woken up at 6am on a Sunday. The breakfast room blinds need a good clean, many cobwebs and bugs stuck in them next to where we sat.

2026-05-05 via Nuitee
D
David solo_traveller gb
7
Pros:

Nice bed an bath

Cons:

Not a very good food menu in fact it's rubbish

2026-05-04 via Nuitee
D
David solo_traveller gb
7
2026-05-04 via Nuitee
M
Moira couple gb
9
Nice clean friendly hotel
Pros:

Was clean , staff very friendly and a late check out time

Cons:

The carpet leading to the room looked tired , breakfast expensive

2026-05-03 via Nuitee
A
Ahmed solo_traveller gb
8
Front desk staff was very cooperative.
Pros:

Staff behaviour and cleaning

Cons:

Broken coffee machine and non available of brown bread in breakfast.

2026-05-03 via Nuitee
R
Rolfe solo_traveller gb
8
Comfortable, good breakfast & helpful staff.
Pros:

I’ve stayed at this hotel on several occasions as it is a 10 minute walk to my brother & sister in law’s.

Cons:

There isn’t anything that I dislike.

2026-05-01 via Nuitee
H
Hugo solo_traveller be
10
2026-04-29 via Nuitee
M
Mieczyslaw couple pl
10
na więcej niż dwa dni
Pros:

duży pokój, żelazko, deska do prasowania

2026-04-29 via Nuitee
C
Chris solo_traveller gb
7
Weed at Holiday Inn
Pros:

We have stayed here before but things have increased in price and not upto the previous standard

Cons:

The shower was intermittent not very warm when it did work , the breakfast was second rate been around too long tempid and tough not good

2026-04-27 via Nuitee
S
Sarah couple gb
9
2026-04-25 via Nuitee
P
Peter couple gb
6
2026-04-24 via Nuitee
N
Nessmann couple gb
10
Great hotel, excellent food and helpful staff
Pros:

Firstly the breakfast was excellent, the self serve buffet and the selection of food on offer was good value for money. The staff were very helpful nothing was too much trouble.

Cons:

The rooms where a bit tired looking but to be fair the rooms where being refurbished whilst we where there. Otherwise we can not find anything to complain about.

2026-04-23 via Nuitee
P
Paul solo_traveller gb
5
Pros:

Near to Motoway and breakfast very good

Cons:

Booked half board, but basically only two options curry or pizza.And no dessert as your only member of staff on duty was too busy to ask us what we wanted for dessert.I was going to complain when we left at 10:30 ish but the front desk was unmanned. It did not leave a good impression with us about your company

2026-04-21 via Nuitee
T
Tracey couple gb
10
Staff are lovely toom was a good size bed comfort ok
Pros:

Free parking and WiFi

Cons:

Bed sheets were clean but duvet had stains so not nice

2026-04-20 via Nuitee
S
Spray solo_traveller gb
10
2026-04-18 via Nuitee
D
David solo_traveller gb
9
2026-04-18 via Nuitee
R
Roland couple gb
9
2026-04-17 via Nuitee