Holiday Inn Basingstoke by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (1293 reviews)
Grove Road , Basingstoke , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Comfortable beds
Cons:
Cold rooms
Breakfast quality
Heating issues

Categories

Cleanliness
6.98
Some reviews highlight cleanliness, but mention cold and unsatisfactory breakfast conditions.
Service
8.45
Multiple mentions of lovely and attentive staff.
Location
8.49
Consistent positive feedback about the good location.
Room Quality
6.44
Issues with room conditions, particularly temperature and comfort, noted in several reviews.
Amenities
7.47
Sufficient amenities noted but some issues reported with heating and overall state of some rooms.
Value for Money
7.43
Value discussed in terms of mixed feedback about breakfast and room quality.
Food and Beverage
6.48
Food quality complaints noted, especially regarding breakfast.
Overall Experience
7.45
General positive feedback, despite several issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:18

Property Description

Modern Comfort and Convenience

Just off the M3, Holiday Inn Basingstoke provides a convenient base for exploring Hampshire. Enjoy complimentary parking and free WiFi, making your stay stress-free.

Luxurious Room Amenities

Relax in air-conditioned rooms featuring flat-screen HD TVs, en-suite facilities, and tea/coffee making amenities. With on-demand movies and a cozy workspace, unwind in comfort after a day of sightseeing.

Delicious Dining and Entertainment

Indulge in a full buffet breakfast and savor seasonal menus for lunch and dinner. The lounge bar offers a variety of beverages and live sports. With 24-hour room service, your cravings are just a call away.

Ready to experience comfort and convenience at Holiday Inn Basingstoke? Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1293 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 7.45
J
Josh • couple • gb
5
2026-02-14 • via Nuitee
P
paul • family_with_children • gb
8
Sensibly priced stopover for the weekend sporting event.
Pros:

3:00 pm check in. Room was on ground floor. Decent sized room with co.fortable twin bed.
Responded quickly to issue with shower not working correctly.

Cons:

Hairdrier woyud be better if I could hold it freely in front of the mirror. Shower could do with updating.

2026-02-12 • via Nuitee
H
Henry • solo_traveller • gb
3
May have got unlucky with room, but a disappointing stay.
Pros:

Good location.

Cons:

Terrible water pressure, almost impossible to shower.
Loud clanging or something of the sort in bathroom all night long.

2026-02-11 • via Nuitee
P
Pinnerjohn • family_with_children • gb
10
2026-02-09 • via Nuitee
D
David • family_with_children • gb
10
2026-02-09 • via Nuitee
E
Eileen • couple • gb
9
A very good value for money stay with nice staff and excellent breakfast
Pros:

Convenient location for going to The Anvil for a music concert.

Cons:

N/a

2026-02-08 • via Nuitee
M
Marie • family_with_children • gb
10
2026-02-08 • via Nuitee
E
Ekkehard • family_with_children • de
8
2026-01-31 • via Nuitee
R
Robert • couple • gb
7
Good hotel in right location for us. Building a bit tired; need to keep up M&E maintenance.
Pros:

Comfortable beds. Clean room. Good breakfast.

Cons:

Aircon unit in room (128) was noisy even when switched off, so not a good night's sleep. Not the first stay where we had noises (water? heating? fans?) in the room.

2026-01-29 • via Nuitee
M
Maria • couple • gb
8
2026-01-25 • via Nuitee
E
Ekkehard • family_with_children • de
8
2026-01-25 • via Nuitee
S
Shea • solo_traveller • gb
7
2026-01-24 • via Nuitee
S
Stuart • solo_traveller • gb
8
2026-01-21 • via Nuitee
R
Ronnie • solo_traveller • gb
8
Nice clean room in excellent location and friendly staff
Pros:

Nice clean room in excellent location.

I will recommend this hotel.

Cons:

Nothing

2026-01-20 • via Nuitee
S
susan • solo_traveller • gb
9
2026-01-19 • via Nuitee
S
Samantha • family_with_children • gb
10
Very good and would stay again and refer to my friends and relatives
Pros:

Amazing area not to busy and very easy to get to and value for money for my stay excellent condition and customer service excellent staff very knowledgeable

Cons:

Everything

2026-01-19 • via Nuitee
L
Lee • couple • gb
5
Great location, reception area and lounge area's are very nice, but as far the bedroom very disappoi
Pros:

Location is great

Cons:

Room Needs Refurbished
Old dated furniture
Bathroom door didn't shut to
Bathroom old and poor standards

2026-01-19 • via Nuitee
R
Robert • couple • gb
8
As long as prices stay competitive we will stay again.
Pros:

Aircon was absolutely essential for this hot weather. It did the job. Breakfast was mostly good. No marmalade or brown bread on our first day, but more importantly no-one seemed to know or care. Fresh fruit salad is good. Good choice of cereals. Cooked was better than average.

Cons:

Reception desk IT booking-in system was painfully slow.

2026-01-19 • via Nuitee
L
Luyando • couple • gb
7
2026-01-19 • via Nuitee
S
Suresh • couple • gb
9
Pros:

All

2026-01-19 • via Nuitee