Best Western Pony Soldier

Hotels
•
Best Western
7.9 (746 reviews)
9901 Northeast Sandy Boulevard , Portland , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Noise disturbances
Some amenities not well maintained

Categories

Cleanliness
6.98
The shower tub in the bathroom was grubby and had a yucky smell; some rooms had issues with stains and dirty walls.
Service
8.95
Friendly and helpful staff were noted in multiple reviews.
Location
7.99
Convenient location with easy access to the airport, but some guests mentioned not being in the best area.
Room Quality
7.44
Overall decent room quality, though some rooms had maintenance issues and were noisy.
Amenities
8.47
Good breakfast options and clean facilities, but gym and laundry room had restricted timings.
Value for Money
7.43
Mixed reviews on value; some felt it was cheap but not a good value due to room conditions.
Food and Beverage
7.98
Breakfast choices praised, but some found it unhealthy and not pleasant.
Overall Experience
7.95
Generally good with some highlights, but several noted dissatisfaction with cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:06

Property Description

Convenient Airport Transfer and Outdoor Pool
Located just 1 block from the Max Rail System, the Best Western Pony Soldier offers a free transfer service to Portland International Airport. Guests can also enjoy a refreshing dip in the outdoor pool.

Cozy Rooms with Essential Amenities
Each room at Pony Soldier Best Western is equipped with a microwave, refrigerator, and coffee facilities. Stay connected with free Wi-Fi and unwind with cable TV. Plus, make complimentary local calls during your stay.

Wellness and Recreation Options
Relax and rejuvenate at this non-smoking hotel with access to a fitness centre, hot tub, and steam room. Perfect for unwinding after a day of exploring nearby attractions like Columbia River Gorge and Williamatte Falls.

Book your stay now at Best Western Pony Soldier for a delightful and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 746 reviews
Cleanliness: 6.98
Service: 8.95
Location: 7.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.95
J
Jacqueline • family_with_children • us
7
You can tell the place needs some work but overall we had a good stay
Pros:

The location was great and the day staff were so accommodating

Cons:

The night staff lady was very rude

2026-06-07 • via Nuitee
S
Steve • solo_traveller • au
7
2026-06-06 • via Nuitee
L
Larissa • solo_traveller • ch
9
2026-06-06 • via Nuitee
K
Karola • solo_traveller • de
1
Water shutoff due to broken water pipe - no stay!
Pros:

Staff offered me free cancellation due to lack of water and contacted another BW property in order to clarify availability and room rates.

Cons:

Instead of having dinner, I was forced to look for alternative and affordable accomodation at short notice. Actually BW should provide this service and pay for surcharges in this case.

2026-06-04 • via Nuitee
B
Brian • couple • us
10
2026-06-03 • via Nuitee
P
Paul • couple • au
8
2026-06-03 • via Nuitee
P
Paul • solo_traveller • us
9
My new Home away from Home
Pros:

This was my second stay. I'm returning next month for 2 mor stays.
Close to work, Freeway, Airport, etc

Cons:

N/A

2026-06-01 • via Nuitee
A
Anne • family_with_children • us
6
Staff does the best they can with what they have.
Pros:

Pool and hot tub. Staff.

Cons:

Rooms were pretty run down. Carpet was really dirty. Ac wouldn’t stay on.

2026-06-01 • via Nuitee
J
Judy • solo_traveller • us
9
Good for an overnight stay near the airport
Pros:

Airport shuttle, buffet breakfast

Cons:

Drain in bathroom sink was very slow

2026-06-01 • via Nuitee
H
Himanshu • family_with_children • de
8
Value for money aber einges könnte besser sein
Pros:

Gute Lage, große Zimmer

Cons:

Kaffee machine in der Zimmer war leider unsauber und mit Rest kapseln gefunden.
Es wurde kein Reinigung nach erste Tag gemacht, man musste Zimmerservice anrufen um extra Badetüchern anzufragen.
Frühstück war gar nicht so wir erwartet haben. Es gab rein Plastik Tellern und Besteck zum frühstücken. Auswahl von speisen war leider such nicht Gesund/Lecker. Kaffee war okay.

2026-05-30 • via Nuitee
B
Baker • solo_traveller • us
10
Pros:

The jacuzzi

Cons:

Security

2026-05-29 • via Nuitee
J
June • couple • us
10
It was very nice and peaceful
Pros:

It was clean and close to my job

Cons:

Nothing everything was good

2026-05-27 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-05-27 • via Nuitee
E
Edith • solo_traveller • us
8
2026-05-26 • via Nuitee
S
Steve Hamill • solo_traveller • us
10
Pros:

The hotel had a large entry and foyer, where you could see through to the pool in the central courtyard. There were chairs and table to set out near the pool. The property was clean and well maintained. Our room was large and comfortable. The free breakfast was fully stocked and "complete" by hotel standards.

Cons:

I can't recall anything I didn't like!

2026-05-26 • via Nuitee
K
Kristina • solo_traveller • us
7
It was pretty good for the price
Pros:

I enjoyed using the facilities: sauna, pool & hot tub. The bed was pretty comfy (my husband doesn't agree). The location is good if you're trying to be near the airport, but we had to take an Uber to get around downtown Portland.

Cons:

I wish the pool/hot tub was open longer 9:00-10:00 PM didn't allow for us to use the facilities more than once.

2026-05-26 • via Nuitee
M
Maximiliano Ignacio • solo_traveller • cl
1
Una estafa
Pros:

Nada

Cons:

No devuelven la plata por no haber llegado al lugar. Muy decepcionante

2026-05-25 • via Nuitee
S
Shannon • couple • us
9
2026-05-23 • via Nuitee
J
Judy • family_with_children • us
9
My second stay for an overnight at PDX. I will be back
Cons:

The sink in the bathroom drained VERY slowly

2026-05-22 • via Nuitee
Y
yvette • couple • us
9
2026-05-22 • via Nuitee