Hotel Avenida

Hotels
7.8 (3101 reviews)
Avenida de Zaragoza, 5 , Pamplona , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Attentive staff
Nice breakfast
Cons:
Cleanliness issues
Reception availability
Room issues like heating

Categories

Cleanliness
6.38
Several reviews indicated issues with cleanliness, such as bad smells and water leaks.
Service
8.35
General sentiment about the staff being efficient and attentive.
Location
8.89
Many reviews praised the hotel's central and convenient location.
Room Quality
7.34
Rooms were described as comfortable, though some had specific issues like cold showers.
Amenities
7.37
Generally good, but some users noted lack of reception and issues with heating.
Value for Money
7.83
Positive feedback about the quality of the breakfast and overall experience for the price.
Food and Beverage
7.88
The breakfast received multiple positive mentions but some commented on its timing and availability.
Overall Experience
8.35
Overall satisfaction with comfort and experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:22

Property Description

Convenient Location: Situated in the heart of Pamplona, Hotel Avenida offers easy access to historic sites and beautiful parks, making it an ideal choice for both leisure and business travelers.

Modern Amenities: Enjoy complimentary WiFi throughout the hotel and unwind in the spacious and cheerful bedrooms, ensuring a comfortable stay during your visit.

Business-Friendly: With its proximity to the commercial and business center, as well as key venues like the congress center and Navarra Auditorium, Hotel Avenida caters to the needs of corporate guests, providing convenience and efficiency.

Experience the perfect blend of comfort and convenience at Hotel Avenida. Book your stay now to explore Pamplona hassle-free.

Important information:

For bookings of more than 5 rooms, different policies and additional supplements may apply.

As of February 1, reception hours are from 10:00 to 14:30 and from 16:30 to 21:00.

Same-day bookings made between 14:30 and 16:30 can only check in from 16:30 to 21:00.

Please note that the check-in hours for bookings made between 14:30 p.m. and 16:30 p.m. for the same day, are only from 16:30 p.m. to 21:00 p.m.

The face-to-face reception is located at Av. Zaragoza No. 5 (Hotel Avenida).

Parking is available at €15 per night (€25 during San Fermines), and must be reserved in advance due to limited availability.

There is no space for bicycle storage, and bicycles cannot be kept in the rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 3101 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 8.35
M
María • couple • es
10
2026-05-09 • via Nuitee
I
IA Padilla • solo_traveller • ph
7
2026-05-09 • via Nuitee
J
Józef • solo_traveller • pl
10
Bardzo udany.
2026-05-08 • via Nuitee
E
Eusebio Sagarruy • solo_traveller • es
1
Pros:

La fachada

Cons:

No tiene personal
Por las noches se conectan las alarmas y nadie aparece de la organización ....
Un desastre ...
La policia revisa las plantas pero nadie sabe nada de porque estan las alarmas encendidas ......
Dos noches así!!!
Aun espero que alguien me de explicaciones de lo que paso ...
Llamas a los teléfonos de emergencia del hotel y no te contestan .....
Vaya desastre !!!!.

2026-05-08 • via Nuitee
R
ROSA • solo_traveller • es
6
Pros:

Limpio

Cons:

La alarma saltó las dos noches a la misma hora

2026-05-07 • via Nuitee
O
Oscar • family_with_children • es
7
2026-05-07 • via Nuitee
J
Jorge • solo_traveller • es
2
Sonó alarma sin motivo dos noches consecutivas sin respaldo del hotel para solucionarlo
Cons:

Las dos noches consecutivas que estuve alojado sonó la alarma del hotel durante casi media hora sin descanso, teniendo que acudir la policía sin saber porque sonaba. Estos hechos se produjeron en horario nocturno, a las 12.30 y 11.30 de la noche respectivamente cada día. El personal del hotel fue avisado y no se dignaron ni a acudir al hotel a ver qué pasaba. Se podría agradecer tener algún detalle con los huéspedes que sufrimos esto, pero ni eso. Mis reseñas serán negativas y no repetiré ni recomendaré al hotel por la sensación de abandono por parte del personal cuando hacía falta.

2026-05-07 • via Nuitee
M
Miren Izaskun • family_with_children • es
6
2026-05-06 • via Nuitee
J
Javier • solo_traveller • es
10
2026-05-06 • via Nuitee
W
Wolfgang • couple • at
10
2026-05-06 • via Nuitee
C
Carlos • couple • es
10
excelente gracias
Pros:

todo

Cons:

nada

2026-05-06 • via Nuitee
S
Sarahiserte • family_with_children • es
9
2026-05-04 • via Nuitee
R
runyan • solo_traveller • us
10
Pros:

Location

2026-05-04 • via Nuitee
A
Asunción • solo_traveller • es
8
Pros:

Su ubicación y las instalaciones

2026-05-03 • via Nuitee
T
Thierry • couple • fr
9
Pros:

Situation, propreté et confort.

2026-05-02 • via Nuitee
M
Mario Alberto • solo_traveller • ar
2
Decepcionante
Pros:

La ubicación

Cons:

Me reservaron (por error) y cobraron por dos habitaciones y solo quería y utilice una. Me cobraron y no me reintegrar el importe.
La recepción deficiente en cuanto a horario.

2026-05-02 • via Nuitee
J
Jacqueline • solo_traveller • fr
8
Pros:

La situation proches de tous les points d'intérêt. L'organisation de l'hôtel.

2026-05-01 • via Nuitee
C
Carlo • solo_traveller • it
9
Pros:

Ottima posizione, e ambiente accogliente e pulito

2026-05-01 • via Nuitee
A
Antonio • solo_traveller • es
10
Perfecto
Pros:

La limpieza y la ubicación

2026-04-30 • via Nuitee
A
Asun Blanco • solo_traveller • es
8
Magnífica habitación
Pros:

Su ubicación. La comodidad y amplitud de la habitación.

Cons:

Nada

2026-04-30 • via Nuitee