Hotel Avenida

Hotels
7.8 (3158 reviews)
Avenida de Zaragoza, 5 , Pamplona , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Attentive staff
Nice breakfast
Cons:
Cleanliness issues
Reception availability
Room issues like heating

Categories

Cleanliness
6.38
Several reviews indicated issues with cleanliness, such as bad smells and water leaks.
Service
8.35
General sentiment about the staff being efficient and attentive.
Location
8.89
Many reviews praised the hotel's central and convenient location.
Room Quality
7.34
Rooms were described as comfortable, though some had specific issues like cold showers.
Amenities
7.37
Generally good, but some users noted lack of reception and issues with heating.
Value for Money
7.83
Positive feedback about the quality of the breakfast and overall experience for the price.
Food and Beverage
7.88
The breakfast received multiple positive mentions but some commented on its timing and availability.
Overall Experience
8.35
Overall satisfaction with comfort and experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:22

Property Description

Convenient Location: Situated in the heart of Pamplona, Hotel Avenida offers easy access to historic sites and beautiful parks, making it an ideal choice for both leisure and business travelers.

Modern Amenities: Enjoy complimentary WiFi throughout the hotel and unwind in the spacious and cheerful bedrooms, ensuring a comfortable stay during your visit.

Business-Friendly: With its proximity to the commercial and business center, as well as key venues like the congress center and Navarra Auditorium, Hotel Avenida caters to the needs of corporate guests, providing convenience and efficiency.

Experience the perfect blend of comfort and convenience at Hotel Avenida. Book your stay now to explore Pamplona hassle-free.

Important information:

For bookings of more than 5 rooms, different policies and additional supplements may apply.

As of February 1, reception hours are from 10:00 to 14:30 and from 16:30 to 21:00.

Same-day bookings made between 14:30 and 16:30 can only check in from 16:30 to 21:00.

Please note that the check-in hours for bookings made between 14:30 p.m. and 16:30 p.m. for the same day, are only from 16:30 p.m. to 21:00 p.m.

The face-to-face reception is located at Av. Zaragoza No. 5 (Hotel Avenida).

Parking is available at €15 per night (€25 during San Fermines), and must be reserved in advance due to limited availability.

There is no space for bicycle storage, and bicycles cannot be kept in the rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 3158 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 8.35
M
Marielvi solo_traveller es
9
2026-06-06 via Nuitee
H
Harrison solo_traveller au
10
Comfortable, spacious, excellent facilities, RECOMMEND!
Pros:

The rooms were extremely comfortable and surprisingly spacious, giving us plenty of room to relax after a long day. The bathroom was modern, clean, and well-equipped, which made our stay even more enjoyable.

The buffet breakfast offered a great selection of food and was a fantastic way to start each day. Everything was fresh and regularly replenished, with plenty of options to suit different tastes.

The staff were friendly, welcoming, and helpful throughout our stay, always happy to assist whenever needed. The hotel’s location was also very convenient, making it easy to explore the surrounding area, access local attractions, and enjoy the many nearby restaurant options.

Overall, this was a very comfortable and enjoyable stay with excellent facilities, a great breakfast, and helpful staff. We would happily stay here again and recommend it to others visiting the area.

Cons:

We initially experienced a mix-up during check-in, as we were given the wrong room number and the access code did not work. Unfortunately, this occurred during the afternoon siesta period, so it took a couple of hours before we were able to get in contact with someone. However, once staff returned and were available, they responded promptly and resolved the issue for us. Aside from this, everything else went smoothly and we had a very enjoyable stay.

2026-06-06 via Nuitee
M
M. couple nl
7
2026-06-05 via Nuitee
M
María Dolores couple es
9
2026-06-04 via Nuitee
M
MELCHOR OSCAR extended_group es
6
ESTANCIA NORMAL, NADA RESEÑABLE APARTE DE LO CONTESTADO
Pros:

LA UBICACION, EL DESAYUNO NORMAL Y EL APARCAMIENTO UTILICE EL PUBLICO PORQUE NO CABIA EL VEHICULO EN SUS INSTALACIONES

Cons:

HABITACIONES MUY ESTRECHAS

2026-06-04 via Nuitee
F
Francisco Javier couple es
8
2026-06-04 via Nuitee
N
Nicolas extended_group es
9
Buen hotel para descansar a dos pasos del centro historico de la ciudad
2026-06-04 via Nuitee
P
pascale solo_traveller fr
8
Pros:

l

Cons:

Hôtel confortable mais très impersonnel

2026-06-04 via Nuitee
A
Ainhoa extended_group es
7
2026-06-04 via Nuitee
H
Hans couple at
8
Ein sehr angenehmer Aufenthalt.
Pros:

Ausgezeichnete Lage, mit öffentlichen Verkehrsmitteln gut erreichbar, freundliches Personal, gutes Frühstück

Cons:

Es ist nicht notwendig täglich sämtliche Handtücher zu wechseln. Regelung der Klimaanlage kompliziert.

2026-06-03 via Nuitee
D
Daniele couple it
8
2026-06-02 via Nuitee
D
Diana solo_traveller us
10
2026-06-01 via Nuitee
J
Juan Carlos solo_traveller es
10
2026-06-01 via Nuitee
F
Francisco Javier solo_traveller es
8
Pros:

Ubicación

2026-06-01 via Nuitee
T
Theo couple nl
8
2026-06-01 via Nuitee
B
begoña extended_group es
8
Pros:

Estuvo bien en general

2026-05-31 via Nuitee
T
Teófilo extended_group pt
8
2026-05-30 via Nuitee
C
concepcion solo_traveller es
9
2026-05-29 via Nuitee
I
Iñigo solo_traveller es
3
Pros:

Habitación limpia, amplia.

Cons:

La atención del personal, poca disposición de personal, están en un horario muy limitado, la atención de la persona que nos recibió en el checkin muy prepotente. Se hizo consulta si el establecimiento era pet friendly, nos comentaron que no se aceptaban, a la hora de hacer el check in nos comentaron que nos iban a estar vigilando. Evidentemente si nos dicen que no aceptan mascotas, no iremos con ella, está demás el comentario.

2026-05-29 via Nuitee
S
Sophie extended_group fr
8
2026-05-29 via Nuitee