Hôtel Mercure Bayonne Centre Le Grand Hotel

Hotels
Mercure
8.5 (953 reviews)
21 Rue Thiers , Bayonne , fr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
Noise issues
High breakfast price
Small room size

Categories

Cleanliness
7.89
There were mentions of cleanliness issues like noise and old bathroom fixtures.
Service
9.36
Staff was noted to be very kind and helpful across multiple reviews.
Location
9.4
The location received high praise being central and convenient.
Room Quality
7.85
Rooms were described as small and with some noise issues, affecting overall comfort.
Amenities
7.88
Mention of lacking basic items like shampoo and issues with TV remote.
Value for Money
8.34
Breakfast was considered expensive compared to perceived quality.
Food and Beverage
8.39
Breakfast could be improved based on some reviews, but generally enjoyed.
Overall Experience
8.86
Guests had a generally pleasant experience with noted positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:28

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and elegance in our air-conditioned rooms equipped with flat-screen TVs, free high-speed WiFi, and a hospitality tray. Enjoy a complimentary bottle of water during your stay.

Cozy English-Style Pub and Buffet Breakfast
Unwind in our charming pub or start your day with a delicious warm and cold buffet breakfast. Relax in an elegant setting while savoring a drink or enjoying a variety of breakfast options.

Convenience and Leisure Facilities
Take advantage of our free business corner and let our attentive staff assist you throughout your stay. For golf enthusiasts, explore eleven 18-hole golf courses nearby. Your perfect getaway awaits at Mercure Bayonne Centre Le Grand Hotel.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 21.50 per day.

Location

Guest Reviews

8.5
Based on 953 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
R
Ramiro Ronchetti couple br
8
Boa localização e conforto em área tranquila e central de Baiona
Pros:

Acomodação condizente com a apresentação no booking, hotel de excelente localização, em rua tranquila e ao mesmo tempo no centro de Baiona. Staff muito atencioso e prestativo com boas indicações e orientações sobre o local bem como facilidade para estacionar o carro

Cons:

Acomodações relativamente antigas com relação ao piso e estruturas, porém confortáveis. Custo x benefício razoável

2026-05-20 via Nuitee
M
Madouc couple fr
8
Pros:

Chambre calme et qualité de la literie, lit et oreillers confortables. Idéalement situé.

Cons:

Du coton et un miroir grossissant dans la SdB serait appréciable.

2026-05-17 via Nuitee
C
claps extended_group us
10
Great staff and very comfortable
Pros:

Flora was amazingly helpful—welcoming us, helping us park our car and finding us a restaurant. She’s a great asset!

2026-05-17 via Nuitee
S
SAR solo_traveller pf
9
2026-05-16 via Nuitee
S
Stéphane extended_group ch
9
Bayonne est ville magnifique avec un accueil chaleureux.
Pros:

L’accueil des réceptionnistes, très sympathiques !
L’emplacement calme et central pour visiter la ville.

Cons:

Le bruit de la chambre voisine (sanitaires), mais rien de grave !

2026-05-13 via Nuitee
P
philippe couple fr
8
Pros:

Emplacement idéal mais difficile d'accès en voiture.

2026-05-13 via Nuitee
V
Veronique couple fr
9
Pros:

L’emplacement idéal pour profiter des visites et découverte de la ville

2026-05-12 via Nuitee
N
Niels solo_traveller nl
8
2026-05-08 via Nuitee
F
Florence couple fr
8
Pros:

Le petit déjeuner

2026-05-07 via Nuitee
J
johannes couple se
10
Pros:

Allt!

2026-05-05 via Nuitee
F
Filipe couple pt
5
Bayonne é fantastica o hotel nem por isso...
Pros:

Localização

Cons:

Desatualizado. Inaceitável nos dias de hoje a falta de pontos de corrente junto às mesas de cabeceira.
A falta de estacionamento no local devia de estar devidamente indicada na reserva, já que obriga a uma deslocação de cerca de 500m para estacionar no parque que não pertence ao hotel

2026-05-04 via Nuitee
M
Marie Christine solo_traveller fr
10
2026-05-04 via Nuitee
A
Aurora couple es
9
Pros:

La situació

Cons:

La Vista de l’habitació

2026-05-03 via Nuitee
L
Laetitia couple fr
8
2026-05-03 via Nuitee
M
Marie-Laurence solo_traveller fr
10
Pros:

Le personnel est trés professionnel, toujours le sourire, la chambre etait spacieuse et confortable, le plus il n y a aucun bruit sachant que l hotel est au bord d une route passante, j ai trés bien dormi. Je recommande

2026-04-27 via Nuitee
C
Chris extended_group gb
8
2026-04-25 via Nuitee
O
Olivier couple fr
8
2026-04-21 via Nuitee
N
NELLY couple fr
9
Pros:

Emplacement parfait avec un parking public à 50 m avec bornes de recharge pour voiture électrique.
Décoration très sympa
Très bon petit déjeuner

Cons:

Il faisait excessivement chaud dans la chambre même après avoir stoppé le chauffage et débranché le frigo

2026-04-19 via Nuitee
P
Pierre extended_group fr
8
2026-04-19 via Nuitee
C
carlos couple es
8
Pros:

Muy bien posicionado, un parking muy cerca con cargadores disponibles y gratis

2026-04-18 via Nuitee