Hôtel Mercure Bayonne Centre Le Grand Hotel

Hotels
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Mercure
8.5 (981 reviews)
21 Rue Thiers , Bayonne , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
Noise issues
High breakfast price
Small room size

Categories

Cleanliness
7.89
There were mentions of cleanliness issues like noise and old bathroom fixtures.
Service
9.36
Staff was noted to be very kind and helpful across multiple reviews.
Location
9.4
The location received high praise being central and convenient.
Room Quality
7.85
Rooms were described as small and with some noise issues, affecting overall comfort.
Amenities
7.88
Mention of lacking basic items like shampoo and issues with TV remote.
Value for Money
8.34
Breakfast was considered expensive compared to perceived quality.
Food and Beverage
8.39
Breakfast could be improved based on some reviews, but generally enjoyed.
Overall Experience
8.86
Guests had a generally pleasant experience with noted positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:28

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and elegance in our air-conditioned rooms equipped with flat-screen TVs, free high-speed WiFi, and a hospitality tray. Enjoy a complimentary bottle of water during your stay.

Cozy English-Style Pub and Buffet Breakfast
Unwind in our charming pub or start your day with a delicious warm and cold buffet breakfast. Relax in an elegant setting while savoring a drink or enjoying a variety of breakfast options.

Convenience and Leisure Facilities
Take advantage of our free business corner and let our attentive staff assist you throughout your stay. For golf enthusiasts, explore eleven 18-hole golf courses nearby. Your perfect getaway awaits at Mercure Bayonne Centre Le Grand Hotel.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 21.50 per day.

Location

Guest Reviews

8.5
Based on 981 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
D
Donna • solo_traveller • gb
10
Great location and superb staff
Pros:

Reception staff very friendly and helpful, gave us suggestions for restaurants and helped with parking needs due to festival. Great location.

Cons:

A fridge in room would be helpful

2026-07-15 • via Nuitee
A
Anna • extended_group • fr
8
2026-07-12 • via Nuitee
S
Sarka • couple • fr
10
Pros:

Un bel hôtel en plein centre-ville et climatisé !

2026-07-12 • via Nuitee
A
Amando • solo_traveller • es
10
Para repetir, sin duda
Pros:

Situación, limpieza y trato, todo genial

2026-07-08 • via Nuitee
A
Andre • solo_traveller • fr
10
2026-07-07 • via Nuitee
K
KAYOKO • couple • jp
9
2026-07-06 • via Nuitee
B
Baz • couple • gb
9
2026-07-02 • via Nuitee
R
Rodrigo • couple • uy
10
Pros:

La ubicación y la atención

2026-07-02 • via Nuitee
L
Linda Ann • couple • gb
10
2026-07-01 • via Nuitee
A
Amadou • solo_traveller • us
7
2026-06-29 • via Nuitee
M
Mj • solo_traveller • es
10
2026-06-28 • via Nuitee
M
Marc • solo_traveller • fr
8
Pros:

Très bon hôtel ; accueil et très bon emplacement

Cons:

Les viennoiseries et le pain du petit déjeuner qui n'étaient pas frais du matin. Baguette relativement dure. Dommage

2026-06-28 • via Nuitee
J
Joan • solo_traveller • gb
10
Pros:

The location of the hotel. I have mobility problems and l could get a free electric bus to take me to the areas l wanted to visit. Very close to centre with numerous places for refreshments including the delicious cake shop opposite.

Cons:

I did not find anything l personally disliked and would definitely choose the same hotel if l revisit Bayonne.

2026-06-26 • via Nuitee
G
GABRIEL • couple • es
1
Cons:

La habitación no se correspondía con lo ofrecido en las fotos de Booking. Las fotos de la habitación clásica que aparacen en Booking ofrecen una habitación moderna con el baño totalmente renovado. La habitación que nos dieron estaba muy vieja con el baño anticuado, y el suelo de la habitación inclinado.

2026-06-25 • via Nuitee
P
philip • extended_group • us
10
Loved it
Pros:

The staff and location

2026-06-25 • via Nuitee
N
Nuno • solo_traveller • pt
9
2026-06-16 • via Nuitee
C
Christophe • solo_traveller • fr
8
Pros:

L'accueil à tous les niveaux.
Les personnes sont très accueillantes, se comportent comme nous étions VIP, ce qui est très agréable.
La qualité des chambres est sans commentaires, très propres..

Cons:

Nous avons été un peu malmené par des groupes organisés qui squattaient les espaces petits déjeuner sans vergogne.
Le prix des chambres s'est envolé ce qui n'est pas totalement justifié, même si on comprend bien que des aménagements ont été réalisés
Mais 30 % d'augmentation en 2 ans ?

2026-06-15 • via Nuitee
J
Jean-Claude • family_with_children • fr
10
2026-06-15 • via Nuitee
C
Carlos • couple • es
6
2026-06-14 • via Nuitee
A
ALTEYRAC pierre • couple • fr
9
bien, je recommande
Pros:

ensemble positif

Cons:

le réglage de la climatisation

2026-06-14 • via Nuitee