Hôtel Mercure Bayonne Centre Le Grand Hotel

Hotels
•
Mercure
8.5 (916 reviews)
21 Rue Thiers , Bayonne , fr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
Noise issues
High breakfast price
Small room size

Categories

Cleanliness
7.89
There were mentions of cleanliness issues like noise and old bathroom fixtures.
Service
9.36
Staff was noted to be very kind and helpful across multiple reviews.
Location
9.4
The location received high praise being central and convenient.
Room Quality
7.85
Rooms were described as small and with some noise issues, affecting overall comfort.
Amenities
7.88
Mention of lacking basic items like shampoo and issues with TV remote.
Value for Money
8.34
Breakfast was considered expensive compared to perceived quality.
Food and Beverage
8.39
Breakfast could be improved based on some reviews, but generally enjoyed.
Overall Experience
8.86
Guests had a generally pleasant experience with noted positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:28

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and elegance in our air-conditioned rooms equipped with flat-screen TVs, free high-speed WiFi, and a hospitality tray. Enjoy a complimentary bottle of water during your stay.

Cozy English-Style Pub and Buffet Breakfast
Unwind in our charming pub or start your day with a delicious warm and cold buffet breakfast. Relax in an elegant setting while savoring a drink or enjoying a variety of breakfast options.

Convenience and Leisure Facilities
Take advantage of our free business corner and let our attentive staff assist you throughout your stay. For golf enthusiasts, explore eleven 18-hole golf courses nearby. Your perfect getaway awaits at Mercure Bayonne Centre Le Grand Hotel.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 21.50 per day.

Location

Guest Reviews

8.5
Based on 916 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
C
carlos • couple • es
8
Pros:

Muy bien posicionado, un parking muy cerca con cargadores disponibles y gratis

2026-04-18 • via Nuitee
M
Martine • extended_group • fr
8
Très bien situé et très calme.
Pros:

L'emplacement, l'accueil, le confort de la literie et l'espace: grande chambre

Cons:

Améliorer les rangements dans la salle de bain. Où poser nos affaires de toilettes ??

2026-04-17 • via Nuitee
P
Patrice • solo_traveller • fr
8
Pros:

Surclassement de la chambre.
Hôtel en plein centre.
Personnel de bon conseil pour le parking et pour des adresses proches.

2026-04-15 • via Nuitee
C
Christine pic • solo_traveller • fr
10
Pros:

Emplacement idéal de l'hôtel, personnel très agréable et professionnel . Petit déjeuner au top et chambre ,literie et propreté irréprochables.

2026-04-13 • via Nuitee
M
Marguerite • couple • us
9
2026-04-08 • via Nuitee
R
REYES • couple • es
8
2026-04-08 • via Nuitee
A
Anthony • couple • gb
8
2026-04-08 • via Nuitee
• solo_traveller • fr
5
2026-04-07 • via Nuitee
P
Paul • family_with_children • pt
9
Agréable sejour
Pros:

Situation et amabilité du personnel

2026-04-06 • via Nuitee
G
García Núñez • couple • es
10
2026-04-05 • via Nuitee
E
Ester • couple • es
9
2026-04-03 • via Nuitee
J
Juan Antonio • family_with_children • es
8
2026-04-01 • via Nuitee
P
P. • family_with_children • fr
9
2026-03-30 • via Nuitee
S
stephanie • solo_traveller • fr
9
Pros:

LA PROPRETe et l'accueil

Cons:

rien

2026-03-30 • via Nuitee
A
Angélique • couple • fr
9
À refaire
Pros:

Bien placé au centre ville

Cons:

Rien

2026-03-25 • via Nuitee
M
MBD • extended_group • gb
10
Great hotel and breakfast
Pros:

Only stayed for one night on a lay over from England to Portugal. Lovely hotel and breakfast was lovely.

Cons:

N/A

2026-03-23 • via Nuitee
J
Juan • family_with_children • es
7
2026-03-23 • via Nuitee
F
Françoise • couple • be
8
Très bon choix
Pros:

Personnel très sympa. Chien admis

Cons:

Le prix pour le séjour du petit chien !!!!

2026-03-23 • via Nuitee
J
Jeanne • family_with_children • fr
8
agréable découverte de Bayonne avec un trés bon hotel central.
Pros:

chambre confortable et calme , trés bon lit. salle de bain trés propre fonctionnelle avec une tablette où l'on peut enfin poser ses affaires de toilette ( bravo car rarissime dans les hotels) trés bonne douche grande. petit déjeuner trés complet avec des produits régionaux trés bons et frais. Le personnel trés acceuillant, attentionné et disponible. Hotel trés central avec un parking, idéal.

2026-03-01 • via Nuitee
P
Paul • family_with_children • fr
9
Pros:

Rien à redire ! 😊

2026-03-01 • via Nuitee