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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Bike tours
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and comfortable furnishings. Choose between the main building rooms or cozy apartments for a tailored stay.
Leisure and Dining
Enjoy the best of both worlds with two restaurants offering a variety of cuisines, a bar for relaxing drinks, and pools for year-round aquatic fun.
Convenient Location
Located just off the A43 motorway, the hotel offers easy access to Lyon and the airport. Take advantage of the free WiFi, wellness center, and parking for a stress-free stay.
Ready to experience the perfect blend of comfort and convenience at Mercure Lyon Est Villefontaine? Book now to secure your unforgettable stay.
The Mercure Lyon L'Isle d'Abeau offers a shuttle service from and to the airport during the week and from 08:00 to 18:00. It is available upon request and at an additional cost.
Please note that during the weekend one of the two restaurants will be closed.
Please note that children under 12 years old can enjoy breakfast for free.
Please note that our wellness and fitness area as well as the swimming pools will close for a period of one and a half years starting on 08/31/2025 for a renovation program.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 12 years old and over stay for € 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
L'accueil top,l'enregistrement rapide.La possibilité de réserver un appartement ou un studio à l'écart de l'hôtel est vraiment un plus. Nous avons trouvé tout propre,la literie confortable,nous n'avons manqué de rien. 😊 A refaire sans hésiter !
Le restaurant...trop gras...pas vraiment compatible avec un hôtel Mercure ! A revoir, la carte...Si je veux un hamburger je vais manger ailleurs, et la lasagne choisie par défaut... presque immangeable tellement grasse plein d'huile surnageant...Par contre le personnel en salle est vraiment dévoué et professionnel. L'endroit est très cosy.
L hebergement a ete tres biien, nous avons partage un appartement au rdc.
Personnel tres aimable et servizble
La cuisine a un peu descendu sa qualite.
Les frites ont ete servies froid, salade sans gout, Les plats ont ete affiches dans la carte, mais pas approvisionnes dans la cuisine.
J aime son emplacement , j aime le confort de la literie et des oreillers , j aime le personnel agréable et serviable à souhait
Ce que je n aime pas en revanche c est de trouver une belle toile d araignée à hauteur d homme et bien visible , ce que je regrette c est ce savon au miel , ce que je regrette c est la moquette tacheté et le ménage fait à la légère prêt des coussins vers les fenêtres sur les bord c est remplies d insectes et autres poussières ,ce que je regrette c est de trouver un frigo pas froid et que de l eau en coule sur la moquette juste parce que le service de chambre n a pas vérifier Qu’ il était bien fermé , ce que je regrette c est que ça fait plusieurs Qu’ on signale que la lumière ne s éteint pas dans le sas d entrée malgré avoir essaye tous les modes .pourtant nous l avons signaler a la réception , ils ont fait intervenir une personne mais malgres cela ça reste toujours allumé en continu .
La proximité de l’événement auquel je participerais
Il y avait des toiles d’araignées à des endroits bien visibles
Hotel em reforma. Equipe grosseira. Restaurante com pouquíssimos opções e mal preparado, vazamento de água no hall do banheiro não houve nenhuma tentativa de consertar
Le calme
La télécommande n'était pas fonctionnelle malgres le changement de pile
La table basse du petit salon n'était pas fixé
Chambre trés confortable et excellent literie. Propreté rien à redire. Manque juste un petit frigo dans un établissement 4 étoiles... Petit déjeuner trés copieux et varié. Un personnel très agréable serviable et compétent.
L accueil
Le restaurant
Le cadre
La calme
Ras
Chambre confortable bien équipé
Chambre en mezzanine originale
Chambre confortable et bien insonorisée. Trés bonne literie. Petit déjeuner trés copieux et varié. Bel hôtel de qulité où nous reviendrons, personnel trés acceuillant.
Seul bémol le bruit de la clim!!!!
La propreté, la climatisation, une bonne literie.
Je ne vois pas !?
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