Hôtel Mercure Rouen Centre Champ-de-Mars

Hotels
•
Accor
8.2 (111 reviews)
12 bis Avenue Aristide Briand, Rouen, Seine-Maritime, 76000 , Rouen , FR
33-02-35 52 42 32

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Excellent breakfast
Helpful staff
Comfortable accommodations
Cons:
Location could be better
Some amenities had additional charges

Categories

Cleanliness
7.88
No specific mention; assumed standard for hotel tier.
Service
8.85
The staff was amazing and provided helpful service during check-in and breakfast.
Location
7.39
Location was not highly rated, noted as an area not so great.
Room Quality
8.34
Large room with modern furnishings, clean and comfortable.
Amenities
8.37
Standard amenities provided, including a walk-in shower with plenty of hot water.
Value for Money
7.83
Overall accommodation was amazing; parking was an added charge.
Food and Beverage
8.88
Breakfast was rated as the best of the trip with delightful cheeses and fresh pastries.
Overall Experience
8.05
Overall stay was lovely, highlighted by service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:42

Property Description

Luxurious Spa Services
Indulge in a relaxing spa treatment during your stay at the hotel to unwind and rejuvenate.

Premium Dining Experience
Enjoy delectable French cuisine at Le Honfleur restaurant or savor a refreshing drink at the on-site bar/lounge.

Impressive Event Spaces
Host your next event in style at the hotel's conference space and meeting rooms, supported by convenient amenities like a business center and express check-out.

Book now to experience a memorable stay at Hôtel Mercure Rouen Centre Champ-de-Mars in the heart of Rouen!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.2
Based on 111 reviews
Cleanliness: 7.88
Service: 8.85
Location: 7.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 8.05
J
Joyce
10
Best breakfast in 16 days of travel!
Pros:

Our stay here was very quick as we arrived so late due to planes being late. Mercure waited for us to check in! They were so helpful. In the morning we came down to an amazing breakfast! It was the best of our whole trip. The cheeses presented were delightful and not ordinary! The pastries were crisp and so fresh! I loved the scrambled eggs. They tasted so much better than in the USA. Everything was great, the staff was amazing!

2025-09-20 • via Nuitee
P
P
8
Nice Hotel, not sure about location
Pros:

Nice Hotel. Area not so great

2025-09-15 • via Nuitee
J
John • partner
10
Pros:

Large room with modern furnishings tastefully decorated. A clean and modern bathroom with a large walk in shower with plenty of hot water.
All very comfortable.

2025-09-11 • via Nuitee
R
Richard • family
10
Pros:

Marius provided an outstanding check-in experience, explaining not only what the hotel offers but his opinion of the initial “must see” sights within walking distance.

Also the restaurant manager was superb at explaining gluten-free options at breakfast.

Thank you for a lovely stay!!

2025-08-25 • via Nuitee
G
Glyn • partner
10
Pros:

Comfortable

2025-08-19 • via Nuitee
D
Dmitrijs
4
Pros:

Nothing to admire.
Basc sleep-over.
All stuff with rainbow flags,,strange place.

2025-07-23 • via Nuitee
M
Mary • partner
8
Pros:

The accommodation was amazing. Dining was OK. Parking was excellent however we were not aware that parking was an added charge.

2025-07-09 • via Nuitee
J
Jeremy
10
What a difference...
Pros:

Stayed here four weeks ago, Room 301, what a horrible room. This time stayed in Room 305. Wow what a difference. Fantastic bed, balcony. Fridge with cool water.

2025-07-02 • via Nuitee
R
Richard
8
Pros:

Nice hotel

2025-06-24 • via Nuitee
G
Grant • partner
6
Pros:

Hotel was ok. Room was big and comfortable. Advertised as having a restaurant - it was "full" not really had spare tables but as usual in France they make it up as they go. Car charging was easy and in hotel car park.

2025-06-09 • via Nuitee
R
Ray • family
8
Pros:

Pretty much what you would expect of a Mercure - clean, comfortable, and convenient, at a reasonable price. Staff were good & attentive. Good breakfast. Underground parking was expensive, but I gues it always will be in a city.

2025-05-27 • via Nuitee
A
Angela
8
Great hotel
Pros:

Good location, just a short walk to the centre. Underground car park a bit tight fir a large car but very useful. The room was large, clean and comfortable. Breakfast was excellent.

2025-04-11 • via Nuitee
C
chris • partner
4
Pros:

Less than impressed

2025-03-07 • via Nuitee
M
M.
6
Okay
Pros:

Nice hotel and spacious room but not so clean. Dust under the bed. Staff very helpful and friendly. Heater bathroom not functioning and poor lights at bathroom mirror. Good thing was a bath and separate shower. Our view was the parking exit....

2024-12-31 • via Nuitee
A
Amanda • family
10
Pros:

Excellent.

2024-12-09 • via Nuitee
C
Christiane • partner
10
Pros:

Convenience of arriving to outskirts of towen but still walkable

2024-12-04 • via Nuitee
E
Emily
10
Pros:

We had a great stay in one of the privilege rooms.

2024-09-11 • via Nuitee
R
Ruth • family_with_children
8
Pros:

Room was spacious and perfect with the family. Sofa bed convert to two single beds albeit very close together. The rooms looked recently updated. The only down side was the service in the restaurant for dinner, we had the kids and it was late due to travelling but service was slow.

2024-08-26 • via Nuitee
S
Susan • partner
10
Pros:

We enjoyed our stay

2024-08-21 • via Nuitee
S
Sharon
10
Lovely stay
Pros:

One night and provided all we needed. Short walk into beautiful Rouen

2024-08-17 • via Nuitee