Mercure Residenz Frankfurt Messe

Hotels
•
Mercure
8 (533 reviews)
Voltastr. 29 , Frankfurt/Main , DE
+49 69 79260

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unhelpful service
Inconvenient room assignments
Inconsistent food quality

Categories

Cleanliness
8.14
Very clean room as mentioned in reviews.
Service
7.61
Staff was unhelpful in some cases, but friendly in others.
Location
8.15
Good location, easily accessible to public transport.
Room Quality
8.1
Spacious and well-equipped rooms were noted.
Amenities
8.13
Breakfast had a good selection, but cleanliness issues reported.
Value for Money
8.09
Overall value seems reasonable for the experiences shared.
Food and Beverage
7.64
Breakfast described as varied, but some complaints about quality.
Overall Experience
8.11
Mixed sentiments, but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodation
Indulge in comfort and style at the Mercure Residenz Frankfurt Messe. Experience air-conditioned rooms equipped with satellite TV, high-speed internet, and cozy tea/coffee facilities for a relaxing stay.

Relaxing Spa and Dining
Unwind at the modern spa with a rejuvenating sauna or energize at the fitness room. Treat your taste buds at Twenty9 Restaurant, offering delectable regional and Mediterranean dishes on a charming summer terrace. Sip on cocktails at the Twenty9 Bar while catching live sports.

Convenient Location
Situated just 500 meters from Messe Frankfurt Trade Fair, with easy access to Kuhwaldstraße tram stop only 50 meters away. Book your stay now at Mercure Residenz Frankfurt Messe for a memorable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8
Based on 533 reviews
Cleanliness: 8.14
Service: 7.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
S
Sabrina • extended_group • de
9
Wie immer alles zu unserer Zufriedenheit
Pros:

- freundliches und aufmerksames Personal
- super Verkehrsanbindung und Lage
- Zimmerausstattung und kleiner Balkon

Cons:

- Zimmer am Anreisetag sehr warm, aber das ließ sich schnell regeln

2026-10-14 • via Nuitee
P
Petra • solo_traveller • de
5
2026-10-12 • via Nuitee
M
Miriam • solo_traveller • de
8
2026-10-12 • via Nuitee
M
Monika • extended_group • ch
8
2026-10-12 • via Nuitee
A
Andreas • couple • de
8
2026-10-11 • via Nuitee
M
Marcilene • couple • de
10
2026-10-07 • via Nuitee
S
Stéphane • couple • gp
9
Très satisfait
2026-09-12 • via Nuitee
S
Steve • extended_group • gb
5
Good location but I’d look to book elsewhere next time.
Pros:

Close to Messe Frankfurt

Cons:

Like most hotels, the rates were well over the odds for what you get, but advantage is taken when it is show season. Part of the hotel is across the road in a separate building. Not a problem necessarily but wasn’t expected.
Despite having paid up front, the check out process was ridiculously long and the reception staff didn’t communicate well.

2026-09-11 • via Nuitee
G
Gregor • couple • de
10
Alles top
Pros:

Zentral gelegen

2026-09-08 • via Nuitee
A
Andriani • solo_traveller • de
8
2026-09-04 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-09-01 • via Nuitee
A
Andreas • couple • de
8
2026-08-30 • via Nuitee
K
Kerstin • solo_traveller • de
8
Zentral gelegenes Hotel nähe Westbahnhof
Pros:

Sehr schöne Terrasse mit sehr freundlichen Personal.

2026-08-28 • via Nuitee
T
Torsten Engelmohr • solo_traveller • de
7
Klimaanlage Fehlanzeige, sonst gut.
Pros:

Lage ist gut - grundsätzlich hält es, was es verspricht

Cons:

Wenn Klimaanlage drauf steht, ist es jedes mal frustrierend, wenn das Teil dann nicht funktioniert! Leider begegnet man immer häufiger defekten Klimaanlagen in Hotels - und entsprechenden Ausreden. Diese kann und will ich nicht mehr hören, daher gibts von mir in dem Punkt nur noch Daumen nach unten!

2026-08-25 • via Nuitee
S
Sukhdev • couple • gb
10
2026-08-23 • via Nuitee
S
Sukhdev • couple • gb
10
2026-08-20 • via Nuitee
S
Sabine • couple • de
8
2026-08-20 • via Nuitee
C
Christel • solo_traveller • de
8
2026-08-20 • via Nuitee
M
Marina Gera • extended_group • ru
7
Good value for money outside of citycentre
Pros:

The room was small, but nice, with a balcony
The neighbourhood is quiet, but there are options for groceries & cafes around

Cons:

The hotel itself is quite outdated, not a typical Mercure experience
Also lighting in the room was poor (only 3 separate lamps, nothing on the ceiling)

2026-08-17 • via Nuitee
S
Stefanie • couple • de
3
Schlechtes in die Jahre gekommenes Hotel mit nettem und bemühtem Personal.
Pros:

Die Lage und das Frühstück waren gut. Das Personal sehr nett.

Cons:

Hatten 3 verschiedene Zimmer. Da erste extrem dreckig. War die Suite. Sollte ein Upgrade sein. Danach das Zimmer hatte eine Dusche die sofort übergelaufen ist. Die Lösung für die Nacht waren 4 Handtücher die wir auf den Boden legen sollten. Das dritte Zimmer war ok. Allerdings angebrochene Getränke in der Minibar. Die Stimmung an dem Wochenende war dann allerdings dahin.

2026-08-13 • via Nuitee