Mercure Residenz Frankfurt Messe

Hotels
•
Mercure
8 (413 reviews)
Voltastr. 29 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unhelpful service
Inconvenient room assignments
Inconsistent food quality

Categories

Cleanliness
8.14
Very clean room as mentioned in reviews.
Service
7.61
Staff was unhelpful in some cases, but friendly in others.
Location
8.15
Good location, easily accessible to public transport.
Room Quality
8.1
Spacious and well-equipped rooms were noted.
Amenities
8.13
Breakfast had a good selection, but cleanliness issues reported.
Value for Money
8.09
Overall value seems reasonable for the experiences shared.
Food and Beverage
7.64
Breakfast described as varied, but some complaints about quality.
Overall Experience
8.11
Mixed sentiments, but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodation
Indulge in comfort and style at the Mercure Residenz Frankfurt Messe. Experience air-conditioned rooms equipped with satellite TV, high-speed internet, and cozy tea/coffee facilities for a relaxing stay.

Relaxing Spa and Dining
Unwind at the modern spa with a rejuvenating sauna or energize at the fitness room. Treat your taste buds at Twenty9 Restaurant, offering delectable regional and Mediterranean dishes on a charming summer terrace. Sip on cocktails at the Twenty9 Bar while catching live sports.

Convenient Location
Situated just 500 meters from Messe Frankfurt Trade Fair, with easy access to Kuhwaldstraße tram stop only 50 meters away. Book your stay now at Mercure Residenz Frankfurt Messe for a memorable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 413 reviews
Cleanliness: 8.14
Service: 7.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
R
Ronald • extended_group • nl
7
2026-03-14 • via Nuitee
P
Pedro • couple • pt
7
Regular.
Pros:

Normal

Cons:

Heart quake/Fire Drill test PAVA Systems | Defensor Life Safety Public Address Voice Alarm (PAVA) without pre warning. They used our phone contact to test their system without any warning. Very very bad situation. Phone becomes insane inside hotel. Only used German language, wich not help for foreign customers like we are! Zero!!

2026-03-12 • via Nuitee
H
Hartmut • extended_group • de
6
für das Geld ist die Unterkunft ausreichend, aber mit wenig Aufwand wäre es nahezu perfekt....
Pros:

Preis-Leistungs-Verhältnis ist gut, modernes Design, alles vorhanden
kleine Kaffeemaschine auf dem Zimmer - Kapseln und Wasserflasche war im Preis inklusive

Cons:

Sauberkeit könnte etwas besser sein,
Luft im Zimmer war schrecklich, man konnte kaum schlafen - keine Klima und bei offenem Fenster kann man schlechter schlafen

2026-03-08 • via Nuitee
H
Harald • family_with_children • de
8
2026-03-08 • via Nuitee
M
Maria • solo_traveller • de
7
2026-03-07 • via Nuitee
T
Thomas • extended_group • de
8
2026-03-02 • via Nuitee
M
Michael • solo_traveller • de
7
2026-03-02 • via Nuitee
K
Klaus-Dieter • family_with_children • de
8
2026-03-01 • via Nuitee
Рустам • couple • uz
9
2026-02-23 • via Nuitee
R
Roger • solo_traveller • pt
9
2026-02-22 • via Nuitee
B
Basri Feyyaz • couple • de
10
2026-02-13 • via Nuitee
D
dschipi • solo_traveller • at
8
Cons:

Ausstattung neu aber weniger wie vorher. Leine Kaffeemaschine mehr

2026-02-13 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-02-12 • via Nuitee
S
Sumer • couple • in
6
2026-02-11 • via Nuitee
K
KIko • solo_traveller • cl
10
2026-02-10 • via Nuitee
B
Bahareh • couple • de
7
Ein gutes Hotel mit einer guten Anbindung vom Westbahnhof
Pros:

Lage am Westbahnhof und die Tram vor der Tür.

2026-02-08 • via Nuitee
K
Konstantina • family_with_children • gr
9
2026-02-08 • via Nuitee
F
Flamongo • couple • de
9
2026-02-08 • via Nuitee
M
Michael • couple • de
7
2026-01-31 • via Nuitee
A
André • family_with_children • de
7
2026-01-29 • via Nuitee