Mercure Hotel Severinshof Köln City

Hotels
Mercure
8.1 (3284 reviews)
Severinstr. 199 , Cologne , de

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
7.6
Could be improved, as some guests mentioned cleanliness issues.
Service
8.6
Generally positive sentiments about the staff being helpful and friendly.
Location
9.1
Ideal location with good access to public transport and city attractions.
Room Quality
7.6
Mixed reviews; some rooms are old and had issues with comfort.
Amenities
8.1
Moderate amenities; some expectations were not met.
Value for Money
7.1
Some guests felt the pricing was not justified for the quality.
Food and Beverage
8.1
Breakfast was decent, but could be improved in quality and variety.
Overall Experience
8.6
Overall satisfaction despite some issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:35

Property Description

Centrally Located 4-Star Hotel with Modern Amenities

Modern Rooms and Spa Facilities
Experience comfort and relaxation in our modern rooms equipped with satellite TV, work desk, and coffee/tea maker. Unwind at our spa featuring a sauna and fitness equipment, perfect for rejuvenation after a day of exploring Cologne.

Gastronomic Delights and Entertainment
Indulge in a rich breakfast buffet and savor German and international cuisine at our restaurant with a terrace. Join us at the "RELAX - Food, Drinks and You Lounge" to catch sports events on a large screen, creating a vibrant and social atmosphere for our guests.

Convenient Location and Access
With the Severinstrasse Underground Station a stone's throw away, easily access popular attractions like Lanxess Arena and KölnMesse Exhibition Centre. Benefit from our public underground parking for a hassle-free stay in the heart of Cologne.

Book now for a memorable stay at Mercure Hotel Severinshof Köln City.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3284 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
family_with_children de
4
2026-04-11 via Nuitee
H
Harry couple de
8
2026-04-11 via Nuitee
R
Radu family_with_children ro
10
2026-04-11 via Nuitee
S
Sandra solo_traveller de
8
2026-04-10 via Nuitee
E
ElsBol couple nl
8
was prima voor een aantal dagen
Pros:

kamer was ruim genoeg - wel wat gedateerd - maar op zicht prima te doen met twee personen- dicht bij het openbaarvervoer vanwaar je alle kanten op kon.

Cons:

douchen in bad...verschrikkelijk . Ontbijt belachelijk duur - maar voldoende mogelijkheden in de directe omgeving om goed en betaalbaar te ontbijten.

2026-04-10 via Nuitee
K
Kristijan couple ba
8
2026-04-10 via Nuitee
G
Gülşah family_with_children de
8
Pros:

Temiz, geniş odalar.

Cons:

Merkeze biraz uzaktı.

2026-04-10 via Nuitee
M
Matthias couple de
10
Super schöner Aufenthalt
Pros:

Personal, Freundlichkeit, Hilfsbereitschaft Sauberkeit , Lage

Cons:

Gibt nichts zu meckern!

2026-04-09 via Nuitee
A
Andreas couple de
8
2026-04-09 via Nuitee
T
Torsten family_with_children de
9
Top Hotel mit guter Lage
Pros:

Das Hotel liegt verkehrsgünstig zur Innenstadt

Cons:

Leider ist die Umgebung des Hotels unsauber

2026-04-09 via Nuitee
L
Lucas family_with_children be
9
2026-04-07 via Nuitee
S
Sara couple bg
9
2026-04-07 via Nuitee
C
Catia family_with_children lu
9
Óptimo
Pros:

- Localização próxima de tudo
- Mesmo em frente à estação do metro
- situado no começo de uma rua cheia de restaurantes e lojas
- óptimo pequeno almoço com muita escolha
- parque de estacionamento disponível dentro do hotel
- mais barato do que outros hotéis com menos comodidades ou mais longe do centro

Cons:

-parque de estacionamento um pouco caro (21€/dia)

2026-04-07 via Nuitee
A
Anwar Donald family_with_children de
7
Pros:

Room and location were perfect along with a good view of the DOM from the balcony

2026-04-06 via Nuitee
I
Irina family_with_children it
7
2026-04-06 via Nuitee
G
Gokhan family_with_children nl
8
Zeer goed!
Pros:

De ligging was erg goed. Je kunt gemakkelijk onder het hotel parkeren. De tram ligt direct naast het hotel en ook te voet is er veel te bereiken. Goed & hotel

Cons:

In de sauna zaten mensen naakt, zonder handdoek of iets dergelijks. Ik weet niet precies wat de regels zijn, maar met je gezin voelt dit niet prettig.

2026-04-06 via Nuitee
J
Julia couple de
9
2026-04-05 via Nuitee
S
S Mehdi solo_traveller nl
8
2026-04-05 via Nuitee
J
Jessica couple de
8
Alles in allem gut
Pros:

Gutes Hotel. 15 Minuten zu Fuß vom Dom entfernt. Leckeres Frühstück.

Cons:

Die Lage für die Innenstadt war nicht optimal aber für uns vollkommen in Ordnung

2026-04-05 via Nuitee
L
Lea couple fr
9
2026-04-04 via Nuitee