Mercure Hotel Severinshof Köln City

Hotels
•
Mercure
8.1 (3223 reviews)
Severinstr. 199 , Cologne , de

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
7.6
Could be improved, as some guests mentioned cleanliness issues.
Service
8.6
Generally positive sentiments about the staff being helpful and friendly.
Location
9.1
Ideal location with good access to public transport and city attractions.
Room Quality
7.6
Mixed reviews; some rooms are old and had issues with comfort.
Amenities
8.1
Moderate amenities; some expectations were not met.
Value for Money
7.1
Some guests felt the pricing was not justified for the quality.
Food and Beverage
8.1
Breakfast was decent, but could be improved in quality and variety.
Overall Experience
8.6
Overall satisfaction despite some issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:35

Property Description

Centrally Located 4-Star Hotel with Modern Amenities

Modern Rooms and Spa Facilities
Experience comfort and relaxation in our modern rooms equipped with satellite TV, work desk, and coffee/tea maker. Unwind at our spa featuring a sauna and fitness equipment, perfect for rejuvenation after a day of exploring Cologne.

Gastronomic Delights and Entertainment
Indulge in a rich breakfast buffet and savor German and international cuisine at our restaurant with a terrace. Join us at the "RELAX - Food, Drinks and You Lounge" to catch sports events on a large screen, creating a vibrant and social atmosphere for our guests.

Convenient Location and Access
With the Severinstrasse Underground Station a stone's throw away, easily access popular attractions like Lanxess Arena and KölnMesse Exhibition Centre. Benefit from our public underground parking for a hassle-free stay in the heart of Cologne.

Book now for a memorable stay at Mercure Hotel Severinshof Köln City.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3223 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
J
Jan • solo_traveller • de
8
2026-03-15 • via Nuitee
G
Grütz • family_with_children • de
8
2026-03-14 • via Nuitee
M
Michael • family_with_children • se
8
2026-03-13 • via Nuitee
R
Rubén • family_with_children • es
9
2026-03-12 • via Nuitee
G
Granero • family_with_children • es
10
Pros:

Habitación amplia y cama cómoda. Buen desayuno

Cons:

Nada

2026-03-10 • via Nuitee
C
Christine • couple • de
8
Gute Adresse für einen Aufenthalt in Köln
Pros:

Frühstück war sehr gut, Zimmer waren gepflegt
Lage war gut und ziemlich zentral

Cons:

Einstieg/ vorallem Ausstieg (Badewanne) war anstrengend und schwer zu bewältigen

2026-03-09 • via Nuitee
D
Dirk • couple • de
8
Alles gut
Pros:

Die Lage

Cons:

Die überteuerten Parkgebühren

2026-03-09 • via Nuitee
Q
Qaiser • extended_group • pk
9
Pros:

breakfast was good

2026-03-09 • via Nuitee
G
Gerd • family_with_children • de
9
2026-03-09 • via Nuitee
S
Szenes3i • solo_traveller • hu
8
2026-03-09 • via Nuitee
C
Christina • couple • de
8
2026-03-09 • via Nuitee
F
Faruk • family_with_children • tr
8
2026-03-09 • via Nuitee
H
HAKAN • family_with_children • tr
9
Beklentileri karşılar seviyede
Pros:

Kahvaltı gayet iyiydi, seçenek çoktu. En önemlisi herşey taze ve temizdi. Odalarda temizdi wc temizdi. Günlük temizlik vardı..

Cons:

Konum biraz ters

2026-03-09 • via Nuitee
M
MUSTAFA • extended_group • tr
8
2026-03-09 • via Nuitee
T
Tudor • family_with_children • lu
7
2026-03-08 • via Nuitee
J
Johannes • couple • de
7
2026-03-08 • via Nuitee
F
Frank • solo_traveller • de
7
2026-03-05 • via Nuitee
V
Vanessa • family_with_children • pt
9
2026-03-05 • via Nuitee
O
Ou • family_with_children • cn
7
房间还不错但停车体验十分糟糕。
Pros:

地理位置不错，步行去科隆教堂大约25分钟。我们还多一个小孩所以房间挺大的。房间整洁，每天有一瓶免费饮用水。

Cons:

我们提前到达酒店后先停车外出游玩，计划下午3点接家人回来办理入住（信用卡在家人身上）。
外出取车时，酒店要求必须先支付半日停车费21欧元才能离场。
等我们回来办理两晚入住时，前台又要求额外再支付两晚停车费42欧元。
相当于入住两晚，却被收取了三晚的停车费用，收费逻辑非常不合理。
向前台询问原因，对方仅回复是酒店规定，没有给出合理解释，体验很不好。

2026-03-05 • via Nuitee
K
Kristijan • couple • ba
9
2026-03-04 • via Nuitee