Mercure Hotel Severinshof Köln City

Hotels
•
Mercure
8.1 (3455 reviews)
Severinstr. 199 , Cologne , de

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
7.6
Could be improved, as some guests mentioned cleanliness issues.
Service
8.6
Generally positive sentiments about the staff being helpful and friendly.
Location
9.1
Ideal location with good access to public transport and city attractions.
Room Quality
7.6
Mixed reviews; some rooms are old and had issues with comfort.
Amenities
8.1
Moderate amenities; some expectations were not met.
Value for Money
7.1
Some guests felt the pricing was not justified for the quality.
Food and Beverage
8.1
Breakfast was decent, but could be improved in quality and variety.
Overall Experience
8.6
Overall satisfaction despite some issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:35

Property Description

Centrally Located 4-Star Hotel with Modern Amenities

Modern Rooms and Spa Facilities
Experience comfort and relaxation in our modern rooms equipped with satellite TV, work desk, and coffee/tea maker. Unwind at our spa featuring a sauna and fitness equipment, perfect for rejuvenation after a day of exploring Cologne.

Gastronomic Delights and Entertainment
Indulge in a rich breakfast buffet and savor German and international cuisine at our restaurant with a terrace. Join us at the "RELAX - Food, Drinks and You Lounge" to catch sports events on a large screen, creating a vibrant and social atmosphere for our guests.

Convenient Location and Access
With the Severinstrasse Underground Station a stone's throw away, easily access popular attractions like Lanxess Arena and KölnMesse Exhibition Centre. Benefit from our public underground parking for a hassle-free stay in the heart of Cologne.

Book now for a memorable stay at Mercure Hotel Severinshof Köln City.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3455 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
S
Szenes3i • solo_traveller • hu
8
2026-06-26 • via Nuitee
A
Anastasia • solo_traveller • de
8
Pros:

Das Frühstücksbuffet war fenomenal, alles was man sich wünschen würde war da.
Die Zimmer waren alle sauber und das Personal sehr freundlich.

2026-06-25 • via Nuitee
K
Kim • couple • lu
10
2026-06-25 • via Nuitee
B
Bahadır Yildiz • solo_traveller • tr
10
2026-06-24 • via Nuitee
S
Sławomir • couple • pl
6
2026-06-22 • via Nuitee
M
Michael • solo_traveller • de
7
Very pleasant stay.
Pros:

excellent location, clean room, very friendly staff

2026-06-22 • via Nuitee
J
Judicael • couple • fr
10
Parfait
Pros:

Proximité métro / lieu touristique

Cons:

Petit déjeuné cher

2026-06-22 • via Nuitee
A
Alexander • extended_group • at
9
2026-06-22 • via Nuitee
J
Juliana • couple • de
10
2026-06-22 • via Nuitee
W
Wouter • extended_group • nl
8
2026-06-22 • via Nuitee
S
Simone • solo_traveller • de
8
2026-06-21 • via Nuitee
L
Leyre • extended_group • es
10
2026-06-20 • via Nuitee
T
Tonny • couple • nl
8
Goed verblijf
Pros:

Ligging tegen het centrum

Cons:

Ze waren in het hotel aan het werk waar je soms geluidsoverlast van had. Wat het hotel niet voor heeft gewaarschuwd. Uiteindelijk hebben ze dit bij het afrekenen gecompenseerd.

2026-06-19 • via Nuitee
K
Katja • solo_traveller • de
6
Cons:

Fitnessraum war eine reine Baustelle....das war sehr schade

2026-06-18 • via Nuitee
K
Karl-Friedrich • couple • de
7
Cons:

Viel zu hoher Einstieg in die Dusche!

2026-06-18 • via Nuitee
G
Gerald • solo_traveller • de
8
Pros:

Das freundliche Personal und das tolle Frühstück sowie die Ausstattung im Badezimmer.

Cons:

Die Lage ist durch S-Bahn und Brücken Verkehr Abends Recht laut.

2026-06-17 • via Nuitee
T
Tina Mai • extended_group • dk
9
2026-06-17 • via Nuitee
T
Tina Mai • couple • dk
9
2026-06-17 • via Nuitee
I
Igor • couple • es
8
Estuvimos bien
Pros:

El desayuno estaba muy bien

Cons:

Que la ducha en la habitacion estaba en altura

2026-06-16 • via Nuitee
B
Birgit • solo_traveller • de
10
Es war ein sehr angenehmer Aufenthalt.
Pros:

Zimmer sind großzügig, sehr schön eingerichtet u. sauber. Frühstück sehr gut und reichhaltig. Lage zentral und mit ÖPNV sehr gut zu erreichen.

Cons:

Kühlschrank defekt. Am Wochenende kein Techniker da.

2026-06-16 • via Nuitee